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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81143 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
655935 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
736776 Views
18 replies
29 likes
Bonjour, je voudrais savoir pourquoi on m'a coupé mon compte premium la semaine dernière alors que mon abonnement est payé et normalement renouvelé aujourd'hui? Et quand je regarde on me propose un abonnement family à 15€ qui ne m'intéresse pas du to...
Bonjour, je voudrais savoir pourquoi on m'a coupé mon compte premium la semaine dernière alors que mon abonnement est payé et normalement renouvelé aujourd'hui? Et quand je regarde on me propose un a...
Spotify Star
304 Views
1 replies
0 likes
Hey everyone, i'm a verified artist on Spotify and would like to gain access to Fan Insights:(artists.spotify.com/faninsights/requestaccess) but everytime i'm clicking 'Submit Request' after filling out the form i'm getting the message: Something wen...
Hey everyone, i'm a verified artist on Spotify and would like to gain access to Fan Insights: (artists.spotify.com/faninsights/requestaccess) but everytime i'm clicking 'Submi...
Regular
1238 Views
9 replies
0 likes
Hello everyone, I don't know what's happened but I log in my Spotify account and in my only one playlist there isn't any song. The playlist is ok but it is completely empty. Someone can help me?? Thank you so much. Lidia
Hello everyone, I don't know what's happened but I log in my Spotify account and in my only one playlist there isn't any song. The playlist is ok but it is completely empty. Someone can help...
Spotify Star
808 Views
3 replies
0 likes
Hello, I have a question. Everytime when I try to pay for my premium account, it says that my bank is having a bad day but then Spotify takes my money and doesn't activates my account.What can I do?
Hello, I have a question. Everytime when I try to pay for my premium account, it says that my bank is having a bad day but then Spotify takes my money and doesn't activates my account. What can I do?
Not applicable
347 Views
1 replies
0 likes
I signed up with rogers and they have me a year subscription premium for free. I currently subscribe to premium now and pay for it. How do i cancel the one i currently pay for and switch to rogers one?
I signed up with rogers and they have me a year subscription premium for free. I currently subscribe to premium now and pay for it. How do i cancel the one i currently pay for and switch to rogers on...
Not applicable
858 Views
1 replies
0 likes
Just like everyone else here Spotify keeps saying my country of residence is Canada. It's not. I'm from the USA. Even more baffling is the fact that I've never once left my country. I've gone to account settings and tried to change countries and it d...
Just like everyone else here Spotify keeps saying my country of residence is Canada. It's not. I'm from the USA. Even more baffling is the fact that I've never once left my country. I've gone to acco...
Spotify Star
1482 Views
7 replies
0 likes
Hi,I received an email saying that the account email had been changed and I imediately freaked out as this wasnt me and I have had a couple of recent account Hijacks,I quickly went to try and access my account to which I found I couldnt log in with m...
Hi, I received an email saying that the account email had been changed and I imediately freaked out as this wasnt me and I have had a couple of recent account Hijacks, I quickly went to try and acc...
Spotify Star
395 Views
1 replies
0 likes
i have been on spotify for 2 months and just gotten my weekly playlist a month ago. i have this issue that i am mostly on hip hop and mandarin song but i am getting close to 50% of my weekly playlist song filled with Malay song ? this is the 2nd time...
i have been on spotify for 2 months and just gotten my weekly playlist a month ago. i have this issue that i am mostly on hip hop and mandarin song but i am getting close to 50% o...
Community Legend
404 Views
1 replies
0 likes
Hola, quisiera crear una contraseña para otro dispositivo, pero no me lo permite, obtengo el nombre de usuario y el mail para crearla, pero al momento de confirmar la contraseña, me da error. Ya probe usando mayusculas, minusculas, numeros, las tres ...
Hola, quisiera crear una contraseña para otro dispositivo, pero no me lo permite, obtengo el nombre de usuario y el mail para crearla, pero al momento de confirmar la contraseña, me da error. Ya prob...
Community Legend
2618 Views
1 replies
0 likes
How do I get ahold of someone from Spotify? I have tried emailing customer support and I have used the contact form and I can't get a response. I'm being charged for account and my wife's account. The problem is that I upgraded my Premuim account to ...
How do I get ahold of someone from Spotify? I have tried emailing customer support and I have used the contact form and I can't get a response. I'm being charged for account and my wife's account. Th...
Spotify Star
376 Views
1 replies
0 likes
Buenas tardes, Spotify me realizo el cargo por 99.00 MXN sin embargo mi cuenta sigue siendo free tengo mi recibo directamente en la página de spotify pero como puedo reclamar mi pago ??
Buenas tardes, Spotify me realizo el cargo por 99.00 MXN sin embargo mi cuenta sigue siendo free tengo mi recibo directamente en la página de spotify pero como puedo reclamar mi pago ??
Spotify Star
346 Views
3 replies
0 likes
Hi,I made a mistake by linking my facebook account to my spotify account. I would like to kill this link and be able to connect with my email. Is it possible and how ? Thank you Pierre
Hi, I made a mistake by linking my facebook account to my spotify account. I would like to kill this link and be able to connect with my email. Is it possible and how ? Th...
Community Legend
477 Views
3 replies
0 likes
Hi someone has hacked my account and changed the email address on my account so i cant reset my password or gain access. ive contacted spotify by twitter and email since 11am and noone is fixing this issue. how on earth do you get in contact with spo...
Hi someone has hacked my account and changed the email address on my account so i cant reset my password or gain access. ive contacted spotify by twitter and email since 11am and noone...
Casual Listener
325 Views
2 replies
0 likes
Dear Spotify, A stranger has been using my account for the last couple of days. As a solution I changed my password and it actually seems to work, but I'm really worried about how this could happen and how to prevent it. I'm pretty sure I did not use...
Dear Spotify, A stranger has been using my account for the last couple of days. As a solution I changed my password and it actually seems to work, but I'm really worried about how this...
Spotify Star
896 Views
5 replies
0 likes
HI, My spotify continuously connects to other peoples play lists. When Im teaching bootcamp it shuts off and plays on the random people using spotify on the track for example. It will connect to my daughters at home. And the downstairs tennant when I...
HI, My spotify continuously connects to other peoples play lists. When Im teaching bootcamp it shuts off and plays on the random people using spotify on the track for example. It will con...
Spotify Star
705 Views
1 replies
0 likes
Hello Spotify community,I am a US citizen but download the Spotify app while away in Germany. The app will not let me log on to my account even after a password reset so I can not change my country in the the app. Is there any way to remove my accoun...
Hello Spotify community, I am a US citizen but download the Spotify app while away in Germany. The app will not let me log on to my account even after a password reset so I can not change my country...
Spotify Star
479 Views
3 replies
0 likes
Hello I receive the offer of 60 days premium free, I pay a month in advanced but my account says that i only have 7 days left, what about my 60 days free as premium?
Hello I receive the offer of 60 days premium free, I pay a month in advanced but my account says that i only have 7 days left, what about my 60 days free as premium?
Spotify Star
243 Views
1 replies
0 likes
Hello there, my account is linked with my Facebook account, so I don't have any username & pass combination. How can I setup my Spotify account on my Marantz ? Thanks
Hello there, my account is linked with my Facebook account, so I don't have any username & pass combination. How can I setup my Spotify account on my Marantz ? Thanks
Spotify Star
588 Views
4 replies
0 likes
I cancelled my free trial on 4/24/16. Then I was charged $9.99? Can anyone help me with this problem?
I cancelled my free trial on 4/24/16. Then I was charged $9.99? Can anyone help me with this problem?
Spotify Star
241 Views
1 replies
0 likes
