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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9004 Views
  • 1 replies
  • 9 likes
  • Security
  • 9004 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481457 Views
  • 979 replies
  • 111 likes
  • Account
  • 481457 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210800 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210800 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120838 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120838 Views
  • 72 replies
  • 12 likes

How to delete an account?

I want to delete an account, because it iwas created with my facebook and I forgot and created another one and bought premium on this new one, but I cant link my facebook, only if the old account (wich is free) is deleted.

  • Newbie
  • I want to delete an account, because it iwas created with my facebook and I forgot and created another one and bought premium on this new one, but I cant link my facebook, only if the old accoun...
  • 161 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Other
  • 161 Views
  • 0 replies
  • 0 likes

Why am I still free?

I've paid for the Spotify 3-months for $.99 and it still shows me as a free user. I've done all the troubleshooting already and it's still not helping. I've checked on all my accounts that I used and there is no premium. I looked at my transactions a...

  • Newbie
  • I've paid for the Spotify 3-months for $.99 and it still shows me as a free user. I've done all the troubleshooting already and it's still not helping. I've checked on all my accounts that I used and...
  • 131 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Security
    Subscription
  • 131 Views
  • 0 replies
  • 0 likes

Spotify student but charged $9.99 instead of $4.99

Hello,It charged my account $9.99 and I was wondering why? I don't believe It has been 12 months since my Spotify subscription, so the monthly fee should still be 4.99. Please let me know, thank you.My user name is "pamymorales"

  • Newbie
  • Hello, It charged my account $9.99 and I was wondering why? I don't believe It has been 12 months since my Spotify subscription, so the monthly fee should still be 4.99. Please let me know, thank ...
  • 149 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 149 Views
  • 0 replies
  • 0 likes

Charged multiple times.

I was on Spotify and switched to Apple Music. Now I want to switch back to Spotify. There is a confusion in which there is my old account and an account that was linked to Facebook. I tried changing my account to an account that's linked to Facebook....

  • Newbie
  • I was on Spotify and switched to Apple Music. Now I want to switch back to Spotify. There is a confusion in which there is my old account and an account that was linked to Facebook. I tried changing ...
  • 153 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Subscription
  • 153 Views
  • 0 replies
  • 0 likes

Bought the 3 months premium subscription for 9kr (around 1Pound) says i get charged next month.

So i saw the the 3 months for around 1 Pound ad, so i went to purchase it. When i checked my account details about that subscription, it said that i would get charged next month? I hoped i would be charged after these 3 months, if anyone got an answe...

  • Newbie
  • So i saw the the 3 months for around 1 Pound ad, so i went to purchase it. When i checked my account details about that subscription, it said that i would get charged next month? I hoped i would...
  • osornios
  • Spotify Star
  • 368 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 368 Views
  • 1 replies
  • 0 likes

I want my money back

I haven't had Spotify premium in months now and I still don't. Yet that didn't stop my account from being charged!!

  • Newbie
  • I haven't had Spotify premium in months now and I still don't. Yet that didn't stop my account from being charged!!
  • 154 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 154 Views
  • 0 replies
  • 0 likes

Facebook account doesn't Sync with Spotify account.

I've used Spotify for a while now, and wanted to connect my account to facebook so i could buy a membership and listen to all my friends playlists and such, but i got a pop-up saying that the facebook account was already associated with another Spoti...

  • Visitor
  • I've used Spotify for a while now, and wanted to connect my account to facebook so i could buy a membership and listen to all my friends playlists and such, but i got a pop-up saying that the fa...
  • 119 Views
  • 0 replies
  • 0 likes
  • Account
  • 119 Views
  • 0 replies
  • 0 likes

Spotify 'Friends'

Just a thought - nobody has musical interests in common with their dad so why not offer 'Spotify Friends' instead of 'Spotify Family'? I'd suggest 2 or 3 extra users instead of 5 but drop the same address requirement.

  • Casual Listener
  • Just a thought - nobody has musical interests in common with their dad so why not offer 'Spotify Friends' instead of 'Spotify Family'? I'd suggest 2 or 3 extra users instead of 5 but drop the same ad...
  • osornios
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 196 Views
  • 1 replies
  • 0 likes

Credit Card Stopped Working “Oops, seems your card or payment provider is having a bad dady

How do i contact support team to resolve this. My card is fine, account is fine and money on there. I've tried doing it twice on mobile and once on desktop and no success. trying to find the contact details for the company is **bleep**ting me.

  • Visitor
  • How do i contact support team to resolve this. My card is fine, account is fine and money on there. I've tried doing it twice on mobile and once on desktop and no success. trying to find the contact ...
  • plato2natio
  • Newbie
  • 398 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 398 Views
  • 4 replies
  • 0 likes

Premium Code for Family?

Hello,i have a Code for Premium 12 Month.Can i use this Code for Spotify Family too? Or will i get only 12 Month for myself?I know that it would be only 10 Month when i use it with Family.But is it possible?Thanks

  • Casual Listener
  • Hello, i have a Code for Premium 12 Month. Can i use this Code for Spotify Family too? Or will i get only 12 Month for myself? I know that it would be only 10 Month when i use it with Family. But...
  • osornios
  • Spotify Star
  • 262 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 262 Views
  • 1 replies
  • 1 likes

Spotify Family

I have buy me Spotify Premium for 3 months for 0,99€. Can i make this Account to a Family Account ?

  • Newbie
  • I have buy me Spotify Premium for 3 months for 0,99€. Can i make this Account to a Family Account ?
  • osornios
  • Spotify Star
  • 212 Views
  • 2 replies
  • 0 likes
  • Premium
  • 212 Views
  • 2 replies
  • 0 likes

Updated my Payment options

Today 6-7-16 I went to my spotify account to update my payment options so i can recieve 3months for 9.99 and after i update my payment option- Spotify informs me that it will charge me on 7-7-16- is there anyway i can fix this? the only reason i was ...

  • Newbie
  • Today 6-7-16 I went to my spotify account to update my payment options so i can recieve 3months for 9.99 and after i update my payment option- Spotify informs me that it will charge me on 7-7-16- is ...
  • osornios
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 281 Views
  • 1 replies
  • 0 likes

Charged for student account, still have free subscription

Hello today I tried to sign up for the student spotify premium account, but after I typed in my card information I was immediately charged $4.99 for this service. On the next page I typed in my name and current university and it said that it couldnt ...

  • Newbie
  • Hello today I tried to sign up for the student spotify premium account, but after I typed in my card information I was immediately charged $4.99 for this service. On the next page I typed in my name ...
  • KatesHere
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 205 Views
  • 1 replies
  • 0 likes

Can not get the 99cents 4 3 months

Can not get the 99cents trial 4 3 months

  • Gig Goer
  • Can not get the 99cents trial 4 3 months
  • KatesHere
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • Other
  • 266 Views
  • 1 replies
  • 0 likes

verify student account

Hello, my first year of spotify student for 4,99€ is over, so I had to verify me as a student again, what I just did. But when I look into my account it says I have to pay 9,99€ for the next month. Do I really have to quit this abonnement now and sta...

  • Casual Listener
  • Hello,   my first year of spotify student for 4,99€ is over, so I had to verify me as a student again, what I just did. But when I look into my account it says I have to pay 9,99€ for the next...
  • KatesHere
  • Community Legend
  • 2961 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 2961 Views
  • 1 replies
  • 0 likes

Upgraded to premium on wrong account

So I had a Spotify account for which I payed 9.99 per month far until I ran out of iTunes money, then I got an email to continue Spotify for .99 for three months then the 9.99 after that. So I did that and went to my Spotify account to listen to prem...

  • Newbie
  • So I had a Spotify account for which I payed 9.99 per month far until I ran out of iTunes money, then I got an email to continue Spotify for .99 for three months then the 9.99 after that. So I did th...
  • KatesHere
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • Premium
  • 185 Views
  • 1 replies
  • 0 likes

Gifting For 1 dollar For 3 months

I got the premium account for 3 months for 1 dolar.I want to send as a gift to my friend for same price.Is it possible?

  • Newbie
  • I got the premium account for 3 months for 1 dolar. I want to send as a gift to my friend for same price. Is it possible?
  • 261 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 261 Views
  • 0 replies
  • 0 likes

Premium charged but account not upgraded

Hello, I just upgrade to premium 9.16 MX pesos (wap page mentioned no charged was done), I tried 2 times it was charged by my bank but sporty page does not identify.1.- need a recharge2.- want premium promoDo you know which email I need to repot this...

  • Casual Listener
  • Hello, I just upgrade to premium 9.16 MX pesos (wap page mentioned no charged was done), I tried 2 times it was charged by my bank but sporty page does not identify. 1.- need a recharge 2.- want ...
  • Richybalenz
  • Casual Listener
  • 209 Views
  • 2 replies
  • 0 likes
  • Premium
  • 209 Views
  • 2 replies
  • 0 likes

Customer service for logins

Anyone have a contact number to reach Spotify? Account email changed due to it being hacked and Spotify is doing an awful job of getting back to me with a helpful response. 2+ days.

  • Newbie
  • Anyone have a contact number to reach Spotify? Account email changed due to it being hacked and Spotify is doing an awful job of getting back to me with a helpful response. 2+ days.
  • LordRollin
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • Login
  • 177 Views
  • 1 replies
  • 0 likes