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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 7668 Views
  • 1 replies
  • 9 likes
  • Security
  • 7668 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 474799 Views
  • 978 replies
  • 111 likes
  • Account
  • 474799 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207845 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207845 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119044 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119044 Views
  • 72 replies
  • 12 likes

Unable to update country setting

Hi, My account is based in US, now I'm in Australia but it is locked and does not allow me to update it under my account settings.I've messaged support and did not hear anything back. How else would I be able to change my country settings when there ...

  • Casual Listener
  • Hi,   My account is based in US, now I'm in Australia but it is locked and does not allow me to update it under my account settings. I've messaged support and did not hear anything back. How ...
  • longtruongholle
  • Casual Listener
  • 193 Views
  • 2 replies
  • 0 likes
  • Account
  • 193 Views
  • 2 replies
  • 0 likes

Family Premium

I have had spotify premium for some months using gift cards ,I do not want use any other bank card ,I have a suscription ending on December this year ,if I want to upgrade my account to family premium ,will you use this credit I have ?can I keep usin...

  • Newbie
  • I have had spotify premium for some months using gift cards ,I do not want use any other bank card ,I have a suscription ending on December this year ,if I want to upgrade my account to family premiu...
  • osornios
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • Premium
  • 172 Views
  • 1 replies
  • 0 likes

My account

I signed up with Spotify using my facebook account. My facebook page was reported and now I dont have access to that particular spotify account. Is there a way that I can retrieve that account? If not, I need to to stop payment for music I cant liste...

  • Newbie
  • I signed up with Spotify using my facebook account. My facebook page was reported and now I dont have access to that particular spotify account. Is there a way that I can retrieve that account? If no...
  • osornios
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • Premium
  • 154 Views
  • 1 replies
  • 0 likes

Solved!! premium problem kreditkarten daten aktualisirung nicht möglich

kann kreditkarte nicht aktualisieren, lädt nur stumpfsinnig und es passiert nichts. siehe bild anbeinein, ich nehme keine andere Zahlungsart.ich wurde jezt auf free zurückgestellt, habe bisher keine info dazu bekommen - wieso?????nein, ich will kein ...

  • Casual Listener
  • kann kreditkarte nicht aktualisieren, lädt nur stumpfsinnig und es passiert nichts. siehe bild anbei nein, ich nehme keine andere Zahlungsart. ich wurde jezt auf free zurückgestellt, habe bisher ke...
  • MartinPi
  • Casual Listener
  • 356 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 356 Views
  • 2 replies
  • 0 likes

Charged for 1 month and 12 months simultaneously?

So I had to change my payment info the other day as my debit card number changed. Upon doing this, I renewed my subscription for 1 month, as it had expired while I was waiting on my new card. When checking my bank account today, I found that I had be...

  • Newbie
  • So I had to change my payment info the other day as my debit card number changed. Upon doing this, I renewed my subscription for 1 month, as it had expired while I was waiting on my new card. When ch...
  • osornios
  • Spotify Star
  • 210 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 210 Views
  • 2 replies
  • 0 likes

¿Como eliminar mi cuenta Spotify de manera permanente?

hola quiero Que se Elimine de forma permanente mi Cuenta ya Que No pienso volver a utilizarla Por Que no me gusto, no quiero cerrar secion ya Que repito sin utilizarla pienso, quiero eliminarla permanentemente.

  • Newbie
  • hola quiero Que se Elimine de forma permanente mi Cuenta ya Que No pienso volver a utilizarla Por Que no me gusto, no quiero cerrar secion ya Que repito sin utilizarla pienso, quiero eliminarla perma...
  • osornios
  • Spotify Star
  • 1260 Views
  • 1 replies
  • 0 likes
  • Account
  • 1260 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Summer Promotion

I see the promotion for 3 months for 9.99, and I click on it and it does not show 3 months for 9.99. It just shows 9.99 a month.

  • Newbie
  • I see the promotion for 3 months for 9.99, and I click on it and it does not show 3 months for 9.99. It just shows 9.99 a month.
  • DailyApple
  • Newbie
  • 665 Views
  • 2 replies
  • 1 likes
  • Subscription
  • 665 Views
  • 2 replies
  • 1 likes

Hice un pago en efectivo en el banco bcp y aun obtengo Spotify premium

El día de hoy pague S/18.90 en el banco bcp, con un código generado mediante la aplicación, para poder obtener el servicio de Spotify premium. El pago se realizó con éxito pero aún no tengo el servicio premium. Por favor, necesito ayuda

  • Newbie
  • El día de hoy pague S/18.90 en el banco bcp, con un código generado mediante la aplicación, para poder obtener el servicio de Spotify premium. El pago se realizó con éxito pero aún no tengo el servic...
  • 601 Views
  • 0 replies
  • 0 likes
  • Premium
  • 601 Views
  • 0 replies
  • 0 likes

How do I permanently delete my Spotify account?

Hi! I would like to delete this account, as I already have another one. Thanks!!

  • Newbie
  • Hi! I would like to delete this account, as I already have another one. Thanks!!  
  • Maxim
  • Spotify Star
  • 2387 Views
  • 1 replies
  • 0 likes
  • Account
  • 2387 Views
  • 1 replies
  • 0 likes

premium family

I got a family code but I have a problem because some how I got a trial account. Why's that??

  • Newbie
  • I got a family code but I have a problem because some how I got a trial account. Why's that??
  • 189 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 189 Views
  • 0 replies
  • 0 likes

Solved!! Not My Phone on Device List

Someone is accessing my account using an LG phone and I can't get them off the device list. What can I do? And they keep playing songs...

  • Casual Listener
  • Someone is accessing my account using an LG phone and I can't get them off the device list. What can I do? And they keep playing songs...
  • Modest_Mouse
  • Casual Listener
  • 429 Views
  • 2 replies
  • 0 likes
  • Security
  • 429 Views
  • 2 replies
  • 0 likes

Unable to login

Hey, I can't login to my account on both my desktop and my iOS devices. When i try to reset the password my account times out. I recently bought 2 years worth of premium subscription on ebay that was later added to my account. I haven't had access to...

  • Casual Listener
  • Hey,   I can't login to my account on both my desktop and my iOS devices. When i try to reset the password my account times out. I recently bought 2 years worth of premium subscription on ebay...
  • 128574751
  • Casual Listener
  • 255 Views
  • 2 replies
  • 0 likes
  • Other
  • 255 Views
  • 2 replies
  • 0 likes

I can't pay with my paypal account

I do all the process to pay but when it has to verify return to the page where i started and the process never get finished, i've tried so many times in PC, mobile, in the app and just doesn't get finished the payment process. Please i wanna be premi...

  • Casual Listener
  • I do all the process to pay but when it has to verify return to the page where i started and the process never get finished, i've tried so many times in PC, mobile, in the app and just doesn't get fi...
  • Coraiser
  • Casual Listener
  • 893 Views
  • 9 replies
  • 0 likes
  • Account
    Subscription
  • 893 Views
  • 9 replies
  • 0 likes

Charged me £9.99. No response from support.

HelloI was on the Spotify Premium 3 months £0.99 deal from 1st of January to 1st of April. However, I wanted to cancel the premium after the three months. Unfortunately, I couldn't cancel it on time since I have been very busy with some issues. Becau...

  • Newbie
  • Hello I was on the Spotify Premium 3 months £0.99 deal from 1st of January to 1st of April. However, I wanted to cancel the premium after the three months. Unfortunately, I couldn't cancel it on tim...
  • Maxim
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • Premium
  • 154 Views
  • 1 replies
  • 0 likes

Cancelled student discount before the year was up

I subscribed to spotify on Febuary 4th 2016, under the impression (from Unidays and Spotify) that the discount would be applied for a year. However, this month I've been charged the standard rate for Spotify rather than at the student discount. Any w...

  • Casual Listener
  • I subscribed to spotify on Febuary 4th 2016, under the impression (from Unidays and Spotify) that the discount would be applied for a year. However, this month I've been charged the standard rate for...
  • Maxim
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 151 Views
  • 1 replies
  • 0 likes

Can remember username nor email address

Hi, good day! how can i retrieve my email address / username ? I accedentally log out my account , i cant remember my emaill add, and i also avail a premium already, kindly help me on this.. i print screen my order# 195030492543071.. i hope this coul...

  • Casual Listener
  • Hi, good day! how can i retrieve my email address / username ? I accedentally log out my account , i cant remember my emaill add, and i also avail a premium already, kindly help me on this.. i print ...
  • osornios
  • Spotify Star
  • 735 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 735 Views
  • 3 replies
  • 0 likes

Same old Country change issue everyone has.

First.. Using Facebook-login for a while being a free user. This Friday i order a family-subscription.I live in Sweden, but work in Norway, so therefor i do as i always do and use my Norwegian Visa-card. Big failure as u see allready there as this pr...

  • Casual Listener
  • First..   Using Facebook-login for a while being a free user.   This Friday i order a family-subscription. I live in Sweden, but work in Norway, so therefor i do as i always do and use...
  • FFLife
  • Casual Listener
  • 229 Views
  • 2 replies
  • 0 likes
  • Login
  • 229 Views
  • 2 replies
  • 0 likes

Ayuda, necesito cerrar mi cuenta

Hola, necesito ayuda para cerrar mi cuenta ya que tengo dos y la primera ya no la utilizo pero no puedo vincular mi cuenta actual al facebook, espero puedan ayudarme

  • Visitor
  • Hola, necesito ayuda para cerrar mi cuenta ya que tengo dos y la primera ya no la utilizo pero no puedo vincular mi cuenta actual al facebook, espero puedan ayudarme
  • osornios
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • Other
  • 194 Views
  • 1 replies
  • 0 likes

COBRO A TARJETA SIN AUTORIZACION

Hicieron un cobro a mi tarjeta, quisiera cancelar dicha suscripcion ya que no la he autorizado, algun telefono o algun contacto para poder realizar el reclamo, muchas gracias.

  • Newbie
  • Hicieron un cobro a mi tarjeta, quisiera cancelar dicha suscripcion ya que no la he autorizado, algun telefono o algun contacto para poder realizar el reclamo, muchas gracias.
  • 216 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 216 Views
  • 0 replies
  • 0 likes

Extra charges

I've been getting charged $15 extra every month. It's so hard to get in contact with spotify. I need the resolved now.

  • Newbie
  • I've been getting charged $15 extra every month. It's so hard to get in contact with spotify. I need the resolved now.
  • 210 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 210 Views
  • 0 replies
  • 0 likes