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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88037 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
730789 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
754840 Views
18 replies
29 likes
Hello everybody. I had some problems with the payment for my basic subscription at 9,99 euros. Now that I'm trying to pay it to restore it, spotify just gives me the family option, that I DON'T want. What can I do to have again the 9,99 euros option?
Hello everybody. I had some problems with the payment for my basic subscription at 9,99 euros. Now that I'm trying to pay it to restore it, spotify just gives me the family option, that I DO...
Roadie
1449 Views
1 replies
0 likes
Hi there,I want to get the Spotify student discount, so I went to the Spotify internet side and created an account at unidays, which apparently confirms for spotify if you are a student or not, cause you have to log in there with your university regi...
Hi there, I want to get the Spotify student discount, so I went to the Spotify internet side and created an account at unidays, which apparently confirms for spotify if you are a student or not, cau...
Casual Listener
1755 Views
10 replies
0 likes
Hello! At the moment I can not manage to subscribe to the paid plan of Spotify, because the button highlighted in the picture below does not forward me to anywhere, no matter how often I click onto it.I neither can change the payment method to paypal...
Hello! At the moment I can not manage to subscribe to the paid plan of Spotify, because the button highlighted in the picture below does not forward me to anywhere, no matter how often I cli...
Spotify Star
705 Views
1 replies
0 likes
Today, while overviewing my Spotify Account settings, I noticed my account has been using a "fake" e-mail address that I probably used a very long time ago to set up my account for test purposes. So I decided to change my e-mail address to my real on...
Today, while overviewing my Spotify Account settings, I noticed my account has been using a "fake" e-mail address that I probably used a very long time ago to set up my account for test purposes. So ...
Spotify Star
584 Views
1 replies
0 likes
Hello, i have a question. Does anybody knows what are the points for? which is their meaning? Sorry for my english. Thanks!
Hello, i have a question. Does anybody knows what are the points for? which is their meaning? Sorry for my english. Thanks!
Newbie
1034 Views
2 replies
0 likes
I would need a subscription for me an one other familiy member. But on the support pagehttps://support.spotify.com/us/account_payment_help/spotify_family/spotify-family/I can only find me +2 as the smallest option. Is there also a me +1 option? For w...
I would need a subscription for me an one other familiy member. But on the support page https://support.spotify.com/us/account_payment_help/spotify_family/spotify-family/ I can only find me +2 as t...
Spotify Star
304 Views
1 replies
0 likes
Hey guys my Problem is the following.When signing up for free spotify premium I used a virtual master card from the UK. Therefore my country in my Profil was also UK. Now I want to sign up for spotify student premium but when I enter my german visa c...
Hey guys my Problem is the following. When signing up for free spotify premium I used a virtual master card from the UK. Therefore my country in my Profil was also UK. Now I want to sign up...
Community Legend
274 Views
1 replies
0 likes
I signed up for spotify premium 12 month subscription through Singtel, but after that it keeps on auto pausing by itself! Can i get a refund?
I signed up for spotify premium 12 month subscription through Singtel, but after that it keeps on auto pausing by itself! Can i get a refund?
Roadie
412 Views
1 replies
0 likes
Hello, I bought premium with a prepaid merchant (not using any card). So my premium expires in 7 days (1st of May) and I want to know if I buy another month of premium before the expiry date, does it stay the same for the next month (1st of June) or ...
Hello, I bought premium with a prepaid merchant (not using any card). So my premium expires in 7 days (1st of May) and I want to know if I buy another month of premium before the expiry date...
Roadie
1581 Views
1 replies
1 likes
I was kicked off my Premium subscription today, something went wrong with my payment info and so I reverted back to free this morning (unknowingly). I'm trying to resubscribe but my only options are the family plan (don't have anyone to buy in on tha...
I was kicked off my Premium subscription today, something went wrong with my payment info and so I reverted back to free this morning (unknowingly). I'm trying to resubscribe but my only options are ...
Community Legend
351 Views
1 replies
0 likes
TL;DR: My email is no longer associated with my account but I can still access it if I disconnect from the internet before it kicks me out.This problem started yesterday (April 22)I noticed I was logged out of Spotify on my (Android) mobile, but I no...
TL;DR: My email is no longer associated with my account but I can still access it if I disconnect from the internet before it kicks me out. This problem started yesterday (April 22) I noticed I was...
Community Legend
466 Views
1 replies
0 likes
After purchasing a new iPhone with my backed up Spotify, I have tried to log in to my premium account and it states I cannot use Spotify abroad. Doesn't make sense for two reasons I pay for a premium account (have done for years), and I'm still in my...
After purchasing a new iPhone with my backed up Spotify, I have tried to log in to my premium account and it states I cannot use Spotify abroad. Doesn't make sense for two reasons I pay for a premium...
Newbie
590 Views
3 replies
0 likes
Hi, i have 2 accounts using the same credit card, can i use the family plan here or i have to cancel one?
Hi, i have 2 accounts using the same credit card, can i use the family plan here or i have to cancel one?
Community Legend
425 Views
1 replies
0 likes
I tried to invite a family member. When they opened the email and clicked the "Accept the Invitation" it said the family member was on another account. I only have one account and they have never been invited before. How can I correct this problem? T...
I tried to invite a family member. When they opened the email and clicked the "Accept the Invitation" it said the family member was on another account. I only have one account and they have nev...
Spotify Star
14718 Views
25 replies
0 likes
Hace un mes compré una tarjeta para un mes de spotify premium, porque vi una oferta que decía que si comprabas un mes te regalaban otros dos, bueno hice todo eso y todas las cosas correctamente, pero ya pasó el mes, y se me quitó el premium ¿qué hago...
Hace un mes compré una tarjeta para un mes de spotify premium, porque vi una oferta que decía que si comprabas un mes te regalaban otros dos, bueno hice todo eso y todas las cosas correctamente, pero...
Spotify Star
394 Views
2 replies
0 likes
Hi guys In desperate need of help. So i can't login to my spotufy premuim account. Every time I try resetting the password with email it says linked to fb acount.... which the account isn't linked to anymore. I don't remeber my spotify usernam either...
Hi guys In desperate need of help. So i can't login to my spotufy premuim account. Every time I try resetting the password with email it says linked to fb acount.... which the account isn't ...
Roadie
251 Views
1 replies
0 likes
Will I get a refund if I canceled my subscription same day Spotify charged me Debi card?
Will I get a refund if I canceled my subscription same day Spotify charged me Debi card?
Roadie
314 Views
1 replies
0 likes
I have 200 artists i follow but i only get a notification like once a month. Today i saw that artists i follow do have released albums and i wasnt able to see it anywhere. So is there any possibilty of seeing all the new releases of followed artists ...
I have 200 artists i follow but i only get a notification like once a month. Today i saw that artists i follow do have released albums and i wasnt able to see it anywhere. So is there any possibilty ...
Community Legend
304 Views
1 replies
0 likes
Hi, I bought a gift card for a 6 month Premium subscription and introduced to code by mistake in the wrong account. Is there a way in can transfer this suscription to another account? Or cancel my subscription and reintroduce the code into another ac...
Hi, I bought a gift card for a 6 month Premium subscription and introduced to code by mistake in the wrong account. Is there a way in can transfer this suscription to another account? Or cance...
Spotify Star
1051 Views
1 replies
1 likes
I am being charged every month on a subscription i dont have ive checked on my account and i am not subscribe i am loosing money for about 6 months
I am being charged every month on a subscription i dont have ive checked on my account and i am not subscribe i am loosing money for about 6 months
Not applicable
440 Views
4 replies
0 likes
