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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • JJLI27
  • Music Fan
  • 305217 Views
  • 869 replies
  • 97 likes
  • Account
  • 305217 Views
  • 869 replies
  • 97 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1139894 Views
  • 119 replies
  • 107 likes
  • Account
  • 1139894 Views
  • 119 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 80992 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 80992 Views
  • 64 replies
  • 9 likes

Solved!! Related artists help

Hi, I 'm a verified artist in spotify. How can I see my related artists?. I have another profile where they appeared immediately , but in this nothing happens and I'm in a spotify playlist, so I thik it should appear. Thanks.spotify:artist:3z1sCKHc4O...

  • Casual Listener
  • Hi, I 'm a verified artist in spotify. How can I see my related artists?. I have another profile where they appeared immediately , but in this nothing happens and I'm in a spotify playlist, so I...
  • jean3601
  • Community Legend
  • 274 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 274 Views
  • 3 replies
  • 0 likes

Hey, Spotify, quit stealing my money you dirt bags.

3 emails in 3 months. No replies. You are still charging my accout.Neither of my emails work to log in to a premium account, neither does my facebook accout. I do not have access and have not had access to a premium account.... Yet you are taking my ...

  • Casual Listener
  • 3 emails in 3 months. No replies. You are still charging my accout. Neither of my emails work to log in to a premium account, neither does my facebook accout. I do not have access and have not had a...
  • Elhadramy
  • Newbie
  • 359 Views
  • 4 replies
  • 1 likes
  • Premium
  • 359 Views
  • 4 replies
  • 1 likes

Account Email Changed and no response from support

Hi,I received an email saying that the account email had been changed and I imediately freaked out as this wasnt me and I have had a couple of recent account Hijacks,I quickly went to try and access my account to which I found I couldnt log in with m...

  • Newbie
  • Hi, I received an email saying that the account email had been changed and I imediately freaked out as this wasnt me and I have had a couple of recent account Hijacks, I quickly went to try and acc...
  • MattSuda
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 140 Views
  • 1 replies
  • 0 likes

Is there a me +1 familily member subscription?

I would need a subscription for me an one other familiy member. But on the support pagehttps://support.spotify.com/us/account_payment_help/spotify_family/spotify-family/I can only find me +2 as the smallest option. Is there also a me +1 option? For w...

  • Regular
  • I would need a subscription for me an one other familiy member. But on the support page https://support.spotify.com/us/account_payment_help/spotify_family/spotify-family/ I can only find me +2 as t...
  • Maxim
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 149 Views
  • 1 replies
  • 0 likes

E-mail address already in use?

Today, while overviewing my Spotify Account settings, I noticed my account has been using a "fake" e-mail address that I probably used a very long time ago to set up my account for test purposes. So I decided to change my e-mail address to my real on...

  • Newbie
  • Today, while overviewing my Spotify Account settings, I noticed my account has been using a "fake" e-mail address that I probably used a very long time ago to set up my account for test purposes. So ...
  • osornios
  • Spotify Star
  • 354 Views
  • 1 replies
  • 0 likes
  • Account
  • 354 Views
  • 1 replies
  • 0 likes

Solved!! deleted playlist by unlink facebook

Hello I hope someone reads this...wanting to unlink my facebook account ,delete spotify app of facebook I try logging in to spotify .and I see that I take my account as a new account ,this is horrible because I have very many playlist and it was prem...

  • Visitor
  • Hello I hope someone reads this...wanting to unlink my facebook account ,delete spotify app of facebook I try logging in to spotify .and I see that I take my account as a new account  ,this...
  • osornios
  • Spotify Star
  • 1459 Views
  • 16 replies
  • 1 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 1459 Views
  • 16 replies
  • 1 likes

Solved!! Problems with subscriptions | subscription button does not work

Hello! At the moment I can not manage to subscribe to the paid plan of Spotify, because the button highlighted in the picture below does not forward me to anywhere, no matter how often I click onto it.I neither can change the payment method to paypal...

2016.04.24_12h46m44s_.png
  • Newbie
  • Hello!   At the moment I can not manage to subscribe to the paid plan of Spotify, because the button highlighted in the picture below does not forward me to anywhere, no matter how often I cli...
  • osornios
  • Spotify Star
  • 420 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 420 Views
  • 1 replies
  • 0 likes

Can't log in- Need to change county code

Hello Spotify community,I am a US citizen but download the Spotify app while away in Germany. The app will not let me log on to my account even after a password reset so I can not change my country in the the app. Is there any way to remove my accoun...

  • Newbie
  • Hello Spotify community, I am a US citizen but download the Spotify app while away in Germany. The app will not let me log on to my account even after a password reset so I can not change my country...
  • osornios
  • Spotify Star
  • 205 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 205 Views
  • 3 replies
  • 0 likes

Subscription cancelled but charged

I cancelled my free trial on 4/24/16. Then I was charged $9.99? Can anyone help me with this problem?

  • Newbie
  • I cancelled my free trial on 4/24/16. Then I was charged $9.99? Can anyone help me with this problem?
  • osornios
  • Spotify Star
  • 83 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 83 Views
  • 1 replies
  • 0 likes

subscription

Hello I receive the offer of 60 days premium free, I pay a month in advanced but my account says that i only have 7 days left, what about my 60 days free as premium?

  • Newbie
  • Hello    I receive the offer of 60 days premium free, I pay a month in advanced but my account says that i only have 7 days left, what about my 60 days free as premium?    
  • osornios
  • Spotify Star
  • 115 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 115 Views
  • 1 replies
  • 0 likes

kill account link to facebook and create a new one with the same mail

Hi,I made a mistake by linking my facebook account to my spotify account. I would like to kill this link and be able to connect with my email. Is it possible and how ? Thank you Pierre

  • Casual Listener
  • Hi, I made a mistake by linking my facebook account to my spotify account.   I would like to kill this link and be able to connect with my email.   Is it possible and how ?   Th...
  • Dreadlord
  • Community Legend
  • 256 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 256 Views
  • 3 replies
  • 0 likes

Sigo en Free y Spotify ya me cobró

Buenas tardes, Spotify me realizo el cargo por 99.00 MXN sin embargo mi cuenta sigue siendo free tengo mi recibo directamente en la página de spotify pero como puedo reclamar mi pago ??

  • Regular
  • Buenas tardes, Spotify me realizo el cargo por 99.00 MXN sin embargo mi cuenta sigue siendo free tengo mi recibo directamente en la página de spotify pero como puedo reclamar mi pago ??
  • osornios
  • Spotify Star
  • 160 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 160 Views
  • 3 replies
  • 0 likes

account bugs

HI, My spotify continuously connects to other peoples play lists. When Im teaching bootcamp it shuts off and plays on the random people using spotify on the track for example. It will connect to my daughters at home. And the downstairs tennant when I...

  • Newbie
  • HI, My spotify continuously connects to other peoples play lists.  When Im teaching bootcamp it shuts off and plays on the random people using spotify on the track for example.  It will con...
  • osornios
  • Spotify Star
  • 73 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 73 Views
  • 1 replies
  • 0 likes

hacked and email changed

Hi someone has hacked my account and changed the email address on my account so i cant reset my password or gain access. ive contacted spotify by twitter and email since 11am and noone is fixing this issue. how on earth do you get in contact with spo...

  • Casual Listener
  • Hi    someone has hacked my account and changed the email address on my account so i cant reset my password or gain access. ive contacted spotify by twitter and email since 11am and noone...
  • callie2
  • Casual Listener
  • 129 Views
  • 2 replies
  • 0 likes
  • Account
  • 129 Views
  • 2 replies
  • 0 likes

I'm being billed twice

How do I get ahold of someone from Spotify? I have tried emailing customer support and I have used the contact form and I can't get a response. I'm being charged for account and my wife's account. The problem is that I upgraded my Premuim account to ...

  • Newbie
  • How do I get ahold of someone from Spotify? I have tried emailing customer support and I have used the contact form and I can't get a response. I'm being charged for account and my wife's account. Th...
  • osornios
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 128 Views
  • 1 replies
  • 0 likes

Upgrade to Family account

Hey,I changed my a Account from Premium to a family Account one and a half week ago. Why takes it until the 18 th of May that this New account takes place? Thats Pretty long..?Kind RegardsJan-Erik

  • Casual Listener
  • Hey, I changed my a Account from Premium to a family Account one and a half week ago. Why takes it until the 18 th of May that this New account takes place? Thats Pretty long..? Kind Regards Jan-E...
  • osornios
  • Spotify Star
  • 159 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 159 Views
  • 3 replies
  • 0 likes

Can´t get Access to my Account

Hey dear Community, I can´t get access to my Account ... if i try to log in with facebook i get an Error message ...i got this problem since i deleted the account from my cell phone ... If i try to log in @website i got an error too but if i reload t...

  • Casual Listener
  • Hey dear Community,   I can´t get access to my Account ... if i try to log in with facebook i get an Error message ... i got this problem since i deleted the account  from my cell phone ...
  • KatesHere
  • Community Legend
  • 210 Views
  • 3 replies
  • 0 likes
  • Account
  • 210 Views
  • 3 replies
  • 0 likes

I don't want the family subscription

Hello everybody. I had some problems with the payment for my basic subscription at 9,99 euros. Now that I'm trying to pay it to restore it, spotify just gives me the family option, that I DON'T want. What can I do to have again the 9,99 euros option?

  • Casual Listener
  • Hello everybody.   I had some problems with the payment for my basic subscription at 9,99 euros. Now that I'm trying to pay it to restore it, spotify just gives me the family option, that I DO...
  • MaryS
  • Roadie
  • 1318 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1318 Views
  • 1 replies
  • 0 likes

Tried to switch to Stupedt subscription, still got charged the full price

I tried to switch to Spotify for students (Germany) last month, but this month I was still charged the full Premium price. HOw can I change that?

  • Casual Listener
  • I tried to switch to Spotify for students (Germany) last month, but this month I was still charged the full Premium price. HOw can I change that?
  • hirtenmaina
  • Casual Listener
  • 151 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 151 Views
  • 2 replies
  • 0 likes

This song is not available. If you have the file on your comptuter you can import it

Whether its in the 'Your Music' category or its on the 'Main' category the "This song is not available. If you have the file on your comptuter you can import it." popup shows itself. I have used spotify for a long time and this now randomly happens. ...

  • Newbie
  • Whether its in the 'Your Music' category or its on the 'Main' category the "This song is not available. If you have the file on your comptuter you can import it." popup shows itself. I have used spot...
  • alexafener
  • Newbie
  • 297 Views
  • 2 replies
  • 1 likes
  • Account
  • 297 Views
  • 2 replies
  • 1 likes