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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 158593 Views
  • 175 replies
  • 13 likes
  • Account
    Free
  • 158593 Views
  • 175 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10705 Views
  • 3 replies
  • 10 likes
  • Security
  • 10705 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 508640 Views
  • 985 replies
  • 112 likes
  • Account
  • 508640 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124696 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124696 Views
  • 74 replies
  • 12 likes

Premium for 0.99 in Czech Republic

I have noted that Spotify offers 3-month premium for 0.99 in many countries... except mine. It offers "only" 30 days for free. Does Spotify plan to offer 3 months for 0.99 in Czech Republic too?

  • Casual Listener
  • I have noted that Spotify offers 3-month premium for 0.99 in many countries... except mine. It offers "only" 30 days for free. Does Spotify plan to offer 3 months for 0.99 in Czech Republic too?
  • MattSuda
  • Spotify Star
  • 1482 Views
  • 5 replies
  • 0 likes
  • Premium
  • 1482 Views
  • 5 replies
  • 0 likes

Solved!! Spotifiy Familiy

Hello, I recently signed up for the Family Premium Version of Spotify. I invited my wife and she got the invitation email. When she clicks on the link she enters the code and confirms... But here something goes wrong: The Spotify website shows, that ...

  • Casual Listener
  • Hello,   I recently signed up for the Family Premium Version of Spotify. I invited my wife and she got the invitation email. When she clicks on the link she enters the code and confirms... But...
  • MattSuda
  • Spotify Star
  • 516 Views
  • 3 replies
  • 0 likes
  • Premium
  • 516 Views
  • 3 replies
  • 0 likes

Problem promo 3x1 beggining to premium again.

Hey! My suscription to spotify premium was ended one month ago. During this month, a promotion of spotify premium was offered to me: the promo says that If I'm back to premium, I just pay one month (CLP 3.099) and I will receive 3 months of premium s...

  • Newbie
  • Hey!   My suscription to spotify premium was ended one month ago. During this month, a promotion of spotify premium was offered to me: the promo says that If I'm back to premium, I just pay on...
  • 176 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 176 Views
  • 0 replies
  • 0 likes

Charged for premium for 4.99 student discount

Okay how would I get a refund for being charged premium discount of 4.99 but account says I have "Spotify Free" not premium.

  • Newbie
  • Okay how would I get a refund for being charged premium discount of 4.99 but account says I have "Spotify Free" not premium.
  • kbrooksc
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 162 Views
  • 1 replies
  • 0 likes

Premium for 0.99 wouldn't work but still got charged

After my 7 day free trial, I was offered 3 months of Premnium for 0.99 $. When I tried to use my credit card however, it would not work. I ended up using my mom's card and was able to get 3 months Premnium for 0.99$. Now that I am online trying to pa...

  • Casual Listener
  • After my 7 day free trial, I was offered 3 months of Premnium for 0.99 $. When I tried to use my credit card however, it would not work. I ended up using my mom's card and was able to get 3 months Pr...
  • kbrooksc
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 210 Views
  • 1 replies
  • 0 likes

Problem with billing

Spotify is claming that my payment was not processed, but my credit card is ok and charged. What the hell is going on???

  • Newbie
  • Spotify is claming that my payment was not processed, but my credit card is ok and charged. What the hell is going on???
  • kbrooksc
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 209 Views
  • 1 replies
  • 0 likes

Solved!! Shared email

I want to merge my sons accounts to a shared plan but one of my sons uses my email. How do I merge

  • Newbie
  • I want to merge my sons accounts to a shared plan but one of my sons uses my email. How do I merge
  • kbrooksc
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
  • 298 Views
  • 1 replies
  • 0 likes

Email trouble

Ok, so I had an account on Spotify with an email that I didn't realise that I had deleted. I applied for the premium trial and the receipt email got send to the old, deleted email account. I tried changing the emails but it didn't work and now I have...

  • Visitor
  • Ok, so I had an account on Spotify with an email that I didn't realise that I had deleted. I applied for the premium trial and the receipt email got send to the old, deleted email account. I tried ch...
  • kbrooksc
  • Community Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 259 Views
  • 1 replies
  • 0 likes

borrar usuario premium family

Buenos días.Querría borrar un usuario de mi cuenta Premium Family, sin añadir a nadie.¿Cómo se hace?

  • Newbie
  • Buenos días. Querría borrar un usuario de mi cuenta Premium Family, sin añadir a nadie. ¿Cómo se hace?
  • 158 Views
  • 0 replies
  • 0 likes
  • Premium
  • 158 Views
  • 0 replies
  • 0 likes

Deactivated FB account, how do i login?

hi all, i've been logining thru my FB account but i recently deactivated my FB account, how do i then login with regular username? Should i apply a new one?

  • Newbie
  • hi all,   i've been logining thru my FB account but i recently deactivated my FB account, how do i then login with regular username? Should i apply a new one?
  • 319 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 319 Views
  • 0 replies
  • 0 likes

Three month promo for R$1.99 payment error

Hello there... I've searched for similar posts, but found none... If there is already a post like this, please, let me know. Another person of my family asked me to pay for the 3 months for R$1,99 (Brazil) promo and I used my credit card to do this. ...

  • Casual Listener
  • Hello there... I've searched for similar posts, but found none... If there is already a post like this, please, let me know.   Another person of my family asked me to pay for the 3 months for...
  • anjieeeeeeeeee
  • Roadie
  • 405 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 405 Views
  • 3 replies
  • 0 likes

cancelar suscripcion de prueba gratis

Disculpen yo acepte la promoción de 30 días gratis proporcione los datos de la tarjeta y supongo que si validaron el cobro porque ya puedo bajar musica. Ahora que intento cancelar esta suscripcion llevando a cabo los pasos que indica al acceder a mi ...

  • Casual Listener
  • Disculpen yo acepte la promoción de 30 días gratis proporcione los datos de la tarjeta y supongo que si validaron el cobro porque ya puedo bajar musica. Ahora que intento cancelar esta suscripcion ll...
  • jose117-5
  • Newbie
  • 4382 Views
  • 2 replies
  • 1 likes
  • Subscription
  • 4382 Views
  • 2 replies
  • 1 likes

Changing facebook accounts

How can I transfer my account to my new facebook?

  • Newbie
  • How can I transfer my account to my new facebook?
  • 186 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 186 Views
  • 0 replies
  • 0 likes

Switching to Family Plan

My husband and I both have premium. I want to put us (and our 2 teens) on the family plan. Do I cancel his subscription then start the family plan? He has already paid until the the end of the month and so have I. Will I be paying both monthly rates ...

  • Newbie
  • My husband and I both have premium. I want to put us (and our 2 teens) on the family plan. Do I cancel his subscription then start the family plan? He has already paid until the the end of the month ...
  • user-removed
  • Not applicable
  • 229 Views
  • 2 replies
  • 0 likes
  • Account
  • 229 Views
  • 2 replies
  • 0 likes

How do I cancel

I dont want the premium service and i want to cancel before my free trial is up. Why cant i find this option or a customer service phone number?

  • Casual Listener
  • I dont want the premium service and i want to cancel before my free trial is up. Why cant i find this option or a customer service phone number?
  • user-removed
  • Not applicable
  • 336 Views
  • 4 replies
  • 0 likes
  • Account
  • 336 Views
  • 4 replies
  • 0 likes

Mobile premium only plays shufle

Signed up for premium yet am still only able to shuffle why?

  • Newbie
  • Signed up for premium yet am still only able to shuffle why?
  • Almourajunior
  • Newbie
  • 215 Views
  • 2 replies
  • 0 likes
  • 215 Views
  • 2 replies
  • 0 likes

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  • Casual Listener
  • 162 Views
  • 0 replies
  • 0 likes
  • Other
  • 162 Views
  • 0 replies
  • 0 likes

Wife having trouble accepting my invite

I just recently upgraded from regular premium 2 Premium family. My wife was using our regular premium as well as myself on each of our individual phones only we could not use it at the same time. Since then I have updated to family and I sent her an ...

  • Newbie
  • I just recently upgraded from regular premium 2 Premium family. My wife was using our regular premium as well as myself on each of our individual phones only we could not use it at the same time. Sin...
  • user-removed
  • Not applicable
  • 207 Views
  • 2 replies
  • 0 likes
  • Premium
  • 207 Views
  • 2 replies
  • 0 likes

Spotify

Spotify logs me out and Everytime I try logging in it says logging in from a different country what do I do ?

  • Newbie
  • Spotify logs me out and Everytime I try logging in it says logging in from a different country what do I do ?
  • anjieeeeeeeeee
  • Roadie
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Solved!! Premuim

Hello. Right now it is a offer for 3 months premium use on Spotify and I want to get that offer.The problem is, that I am afraid of being charged. Half of the summer I am not havingconnection with wifi. My question is then: If I pay for the 3 months ...

  • Casual Listener
  • Hello.   Right now it is a offer for 3 months premium use on Spotify and I want to get that offer. The problem is, that I am afraid of being charged. Half of the summer I am not having conne...
  • johnverl
  • Newbie
  • 860 Views
  • 9 replies
  • 0 likes
  • Subscription
  • 860 Views
  • 9 replies
  • 0 likes