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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80354 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653686 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734094 Views
18 replies
29 likes
I'm so sick of this paying for a service and can't login! I would consider this stealing. I'm going to report this to the better business bureau if this is not fixed.I'm a software architect and I know its VERY easy to design or fix authentication/lo...
I'm so sick of this paying for a service and can't login! I would consider this stealing. I'm going to report this to the better business bureau if this is not fixed. I'm a software architect and ...
Spotify Star
209 Views
1 replies
0 likes
I have already applied for the regular price Premium account, but I would like to take advantage of the discounted college option for I am a college student. I am afraid to fill in my payment info for that though as I may be charged for the subscript...
I have already applied for the regular price Premium account, but I would like to take advantage of the discounted college option for I am a college student. I am afraid to fill in my payment in...
Spotify Star
13243 Views
1 replies
0 likes
Hello: I payed for the Student Subscription but I forgot to fill the requirements and there still charging me for the subscription. How can I continue the filling of requirements without having to pay again the subscription?? Thank you for your help ...
Hello: I payed for the Student Subscription but I forgot to fill the requirements and there still charging me for the subscription. How can I continue the filling of requirements wi...
Roadie
264 Views
1 replies
0 likes
Hi. I can still log into spotify via facebook but when I try to go into my account it still shows my user name however the email has changed to a german email address kingaissa@outlook.de and the date of birth has changed. I can't change the password...
Hi. I can still log into spotify via facebook but when I try to go into my account it still shows my user name however the email has changed to a german email address kingaissa@outlook.de and th...
Community Legend
263 Views
1 replies
0 likes
So I got logged out of my spotify account from my computer and cell phoneWhen I try to log in with my username and/or email address it says that neither of them are associated with spotify (I am using the correct username and password)Someone please ...
So I got logged out of my spotify account from my computer and cell phone When I try to log in with my username and/or email address it says that neither of them are associated with spotify (I am us...
Spotify Star
271 Views
1 replies
0 likes
I just checked my transaction history, and it shows that I got charged. It said I was getting the free trial. I would like if I could get my money back.
I just checked my transaction history, and it shows that I got charged. It said I was getting the free trial. I would like if I could get my money back.
Community Legend
404 Views
1 replies
0 likes
my email for my current spotify is thiscuteguy109@aim.com (my old facebook). Im trying to connect this spotify account to my new facebook account. i dont know how. if anyone's got help on this subject please help a brotha out
my email for my current spotify is thiscuteguy109@aim.com (my old facebook). Im trying to connect this spotify account to my new facebook account. i dont know how. if anyone's got help on this subjec...
Spotify Star
310 Views
1 replies
0 likes
Hey Guys! Spotify wants me to change my payment method to creditcard and so on but Paypal is no longer an option for me wich is quite irritatig! I once had trouble with it and no it seems like the erased that option for me.. Any suggestiones? I dont ...
Hey Guys! Spotify wants me to change my payment method to creditcard and so on but Paypal is no longer an option for me wich is quite irritatig! I once had trouble with it and no it seems li...
Spotify Star
294 Views
1 replies
0 likes
I've payed for premium today severeal hours ago, but it has still not been activated. I've tried everything. How long could it take before activation ?
I've payed for premium today severeal hours ago, but it has still not been activated. I've tried everything. How long could it take before activation ?
Newbie
1218 Views
14 replies
0 likes
I accidentally did the 7 day trial on my iPhone and I can't figure out to cancel
I accidentally did the 7 day trial on my iPhone and I can't figure out to cancel
Spotify Star
1457 Views
2 replies
0 likes
Hi,I have been using Spotify for ages, I went to log on the other day & all my playlists have gone & been replaced by music I have never heard of?Has anyone come up against this before? If so how do I solve it?Many thanks
Hi, I have been using Spotify for ages, I went to log on the other day & all my playlists have gone & been replaced by music I have never heard of? Has anyone come up against this befor...
Spotify Star
367 Views
3 replies
0 likes
I recently lost my debit and credit cards, so when the next month's payment was due to be taken, I got an email from Spotify saying they hadn't been able to take the payment, which is to be expected as both cards were cancelled. I logged on and tried...
I recently lost my debit and credit cards, so when the next month's payment was due to be taken, I got an email from Spotify saying they hadn't been able to take the payment, which is to be expected ...
Spotify Star
862 Views
7 replies
0 likes
My username is "adamgostling" after many months using it on my iPhone with no problems - I just tried it today and all my downloaded songs have gone and it is not recognising my account as "premium" - argh!!! HELP
My username is "adamgostling" after many months using it on my iPhone with no problems - I just tried it today and all my downloaded songs have gone and it is not recognising my account as "premium" ...
Community Legend
229 Views
1 replies
0 likes
So i had problems earlier with someone using my spotify premium account, but i got that fixed. Now spotify have blocked all users from my account. I never asked for this, nor did i actually contact spotify support directly. I only posted about it on ...
So i had problems earlier with someone using my spotify premium account, but i got that fixed. Now spotify have blocked all users from my account. I never asked for this, nor did i actually cont...
Community Legend
757 Views
3 replies
0 likes
I have subscribed to family plan with 2 subscribtions. But when I try to connect the family members, it says it could not add the family member to the plan because we are not based in the same country. See I get that, but the problem is, that we ARE ...
I have subscribed to family plan with 2 subscribtions. But when I try to connect the family members, it says it could not add the family member to the plan because we are not based in the same c...
Regular
517 Views
2 replies
0 likes
Tried to increase the number of devices we can listen on in our family subscription, by signing up for a family +2 subscription. Sent invitation to me and my wife, but we were not able to accept the link, told we are already subscribing to the accoun...
Tried to increase the number of devices we can listen on in our family subscription, by signing up for a family +2 subscription. Sent invitation to me and my wife, but we were not able to accept the ...
Spotify Star
262 Views
1 replies
0 likes
I have Spotify Premium (Trial) on my Macbook and iPhone, and when I view my profile it shows that I have 0 followers and 0 following, even though I have followers and I am following others. This is making it difficult to find artists I have followed....
I have Spotify Premium (Trial) on my Macbook and iPhone, and when I view my profile it shows that I have 0 followers and 0 following, even though I have followers and I am following others. This is m...
Spotify Legend
7070 Views
6 replies
2 likes
I have sent two emails now with no reply!! I have over 10 play lists missing from my account. Years worth of music randomly missing. I have tried all your troubleshoot and only have 1 account as I had issues a few years ago with having my fb connecte...
I have sent two emails now with no reply!! I have over 10 play lists missing from my account. Years worth of music randomly missing. I have tried all your troubleshoot and only have 1 account as I ha...
Regular
700 Views
9 replies
0 likes
I have closed one of my facebook accounts which I have used for spotify (o.schulz@yahoo.com). Upon closure of this account I am still charged for premium option even though I am not using it anymore. I cannot cancel it as I am not able to login with ...
I have closed one of my facebook accounts which I have used for spotify (o.schulz@yahoo.com). Upon closure of this account I am still charged for premium option even though I am not using it anymore....
Community Legend
260 Views
1 replies
0 likes
I can't log out of the website. I've done the sign out of all devices, and the normal log out. None of them work. Also on the desktop app I can't sign in. This is extremely frustruating. Spotify...c'mon....
I can't log out of the website. I've done the sign out of all devices, and the normal log out. None of them work. Also on the desktop app I can't sign in. This is extremely frustruating. Spotify...c'...
Casual Listener
3381 Views
2 replies
0 likes
