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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88990 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
759374 Views
18 replies
29 likes
My account has been hacked!I received an e-mail saying the e-mail changed and i didn´t even ask for that.And now i can´t cancel, i can´t listen to songs and noone is resolving my problem!
My account has been hacked! I received an e-mail saying the e-mail changed and i didn´t even ask for that. And now i can´t cancel, i can´t listen to songs and noone is resolving my problem!
Spotify Star
300 Views
1 replies
0 likes
Hi on date 5/4/2016 I made my payment to the premium for my acount and mi girlfriend's, but it still shows the "get premium" button and the advertisements betwen musics are still playing. Plese help !
Hi on date 5/4/2016 I made my payment to the premium for my acount and mi girlfriend's, but it still shows the "get premium" button and the advertisements betwen musics are still playing. Pl...
Community Legend
227 Views
1 replies
0 likes
I'd like to canceled my subcription cause i did'nt really use it enough.
I'd like to canceled my subcription cause i did'nt really use it enough.
Community Legend
305 Views
1 replies
0 likes
Hello new here. I was recently contacted by Vodafone and got my contract upgraded so I have Spotify until the end of my contract. After receiving the link from Vodafone to link my existing account I went through all the options but when it gets to th...
Hello new here. I was recently contacted by Vodafone and got my contract upgraded so I have Spotify until the end of my contract. After receiving the link from Vodafone to link my existing account I ...
Newbie
1802 Views
12 replies
0 likes
Hello. I'm struggling with my premium family edition. My sister joined me, but we can't listen to music at the same time without interrupting eachother. At my spotify profile it says she's active and everything is ok, but I feel I paid 100 NOK extra ...
Hello. I'm struggling with my premium family edition. My sister joined me, but we can't listen to music at the same time without interrupting eachother. At my spotify profile it says she's active and...
Community Legend
422 Views
1 replies
0 likes
I've cancelled my Spotify Family subscription, as the other person does not wish to continue with it. I've tried to resubscribe to Premium, but am only given options for Family, i.e. for two or more people. How do I get a single person Premium subscr...
I've cancelled my Spotify Family subscription, as the other person does not wish to continue with it. I've tried to resubscribe to Premium, but am only given options for Family, i.e. for two or more ...
Newbie
524 Views
2 replies
0 likes
Hello,It has came to my attention that I am paying double for the spotify service.I am paying £9.99 around the 24th and again on 29th.How do I rectify this and arrange a refund.I believe the error has occurred as spotify wa set up to a different emai...
Hello, It has came to my attention that I am paying double for the spotify service. I am paying £9.99 around the 24th and again on 29th. How do I rectify this and arrange a refund. I believe ...
Community Legend
314 Views
1 replies
0 likes
1. The account i cant log into has premium and am making payments to each month. Sign in name is "pmvao" 2. Have since opened another spotify account with sign in name being "pmvao90" Please help me to reset my password for my first account. Thanks
1. The account i cant log into has premium and am making payments to each month. Sign in name is "pmvao" 2. Have since opened another spotify account with sign in name being "pmv...
Community Legend
237 Views
1 replies
0 likes
Hi I have a family spotify account using in a iphone 6 device, when I use shazam I don't have the option to listen whith spotify the only options available are apple music and google music, I tryed to uninstall shazam and connect to Spotify with face...
Hi I have a family spotify account using in a iphone 6 device, when I use shazam I don't have the option to listen whith spotify the only options available are apple music and google music, I tryed t...
Regular
1481 Views
5 replies
0 likes
Tengo el siguiente problema... el dia 9 de abril contrate la promocion de 60 días gratis de spotify premium y despues de esos 60 dias se cobraria 99.00 de mensualidad. El dia 13 de abril me di cuenta que ya no tenia Premium. Ya intente cerrar sesion ...
Tengo el siguiente problema... el dia 9 de abril contrate la promocion de 60 días gratis de spotify premium y despues de esos 60 dias se cobraria 99.00 de mensualidad. El dia 13 de abril me di cuenta...
Spotify Star
449 Views
1 replies
0 likes
I have upgraded to premium I am constantly being told I'm offline and my music cuts out. What features does premium have as listening offline seems to last about 5 minutes. How can I get it to work better?
I have upgraded to premium I am constantly being told I'm offline and my music cuts out. What features does premium have as listening offline seems to last about 5 minutes. How can I get it to work b...
Community Legend
383 Views
1 replies
0 likes
Hey,Hope my english is good enough to show you my problem.I registered an account on unidays to get my 50% student discount. After i finished i have to click a Button to get the discount on my existing premium account.But when i click this button, it...
Hey, Hope my english is good enough to show you my problem. I registered an account on unidays to get my 50% student discount. After i finished i have to click a Button to get the discount on my ex...
Community Legend
304 Views
1 replies
0 likes
I have a premium account through Rogers. I deactivated my Facebook so I want to figure out what my username and password would be. I've emailed Spotify a fair amount of times and I have not got anything back to me since I've emailed them. I want to f...
I have a premium account through Rogers. I deactivated my Facebook so I want to figure out what my username and password would be. I've emailed Spotify a fair amount of times and I have not got anyth...
Spotify Star
202 Views
1 replies
0 likes
I have a premium account through Rogers and I signed in with Facebook. But I deactivated my Facebook and I can't figure out how to change it. I've emailed Spotify many times and I'm still not getting help. I would enjoy to have my music back. Hoping ...
I have a premium account through Rogers and I signed in with Facebook. But I deactivated my Facebook and I can't figure out how to change it. I've emailed Spotify many times and I'm still not getting...
Roadie
873 Views
3 replies
0 likes
I have a Premium Suscription, and Spotity is not allowing me to change my current location I moved to Australia and I already change my payment method and now I want to join a memeber family and it´s not possible because the family member appears in ...
I have a Premium Suscription, and Spotity is not allowing me to change my current location I moved to Australia and I already change my payment method and now I want to join a memeber family and it´s...
Community Legend
307 Views
1 replies
0 likes
My wife never uses it so it doesn't make sense for me to pay more. Can't seem to find the option to revert back though.
My wife never uses it so it doesn't make sense for me to pay more. Can't seem to find the option to revert back though.
Spotify Star
492 Views
3 replies
0 likes
Got a strange email informing me that the email address associated with my account changed. Thought it was weird and decided to investigate. Turns out someone changed the email, phone number, postcode and password of my account - thankfully I still h...
Got a strange email informing me that the email address associated with my account changed. Thought it was weird and decided to investigate. Turns out someone changed the email, phone number, p...
Casual Listener
268 Views
2 replies
0 likes
When I first purchased Premium, I typed in my mother's card information. I have received several iTunes gift cards and it automatically charges the monthly subscription to my iTunes. When I try to change the payment method, there is no option to do s...
When I first purchased Premium, I typed in my mother's card information. I have received several iTunes gift cards and it automatically charges the monthly subscription to my iTunes. When I...
Spotify Star
411 Views
1 replies
0 likes
Hola, tengo cuenta famiiar premium desde que inició el año y según tengo entendido se descuenta mensualmente de la tarjeta, por lo que no hay necesidad de renovar la cuenta. Ayer tenía Premium y hoy en la mañana mi cuenta era gratuita. He buscado si ...
Hola, tengo cuenta famiiar premium desde que inició el año y según tengo entendido se descuenta mensualmente de la tarjeta, por lo que no hay necesidad de renovar la cuenta. Ayer tenía Premium y hoy ...
Newbie
1944 Views
10 replies
0 likes
Pague mi cuenta premium para mi cuenta que tengo activa con mi facebook, pero sigue etando en free y aparte de esto se me cobró 4 veces a mi tarjeta de crédito por la misma activación y nadie da una solución ni en Twitter y como obviamente no tienen ...
Pague mi cuenta premium para mi cuenta que tengo activa con mi facebook, pero sigue etando en free y aparte de esto se me cobró 4 veces a mi tarjeta de crédito por la misma activación y nadie da una ...
Spotify Star
2154 Views
12 replies
5 likes
