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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9101 Views
  • 1 replies
  • 9 likes
  • Security
  • 9101 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482767 Views
  • 979 replies
  • 111 likes
  • Account
  • 482767 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211079 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211079 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121034 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121034 Views
  • 72 replies
  • 12 likes

Stolen account

My account has been stolen (andyrice30). I cannot login to it, I emailed yesterday as someone had increased it to the premium package. i changed my password yesterday but today I cannot even login or reset it as they appear to have changed my email a...

  • Casual Listener
  • My account has been stolen (andyrice30). I cannot login to it, I emailed yesterday as someone had increased it to the premium package. i changed my password yesterday but today I cannot even login or...
  • andyrice30
  • Casual Listener
  • 231 Views
  • 3 replies
  • 0 likes
  • Account
  • 231 Views
  • 3 replies
  • 0 likes

Spotify Family

The token sent for the family package wont work on my account only.

  • Newbie
  • The token sent for the family package wont work on my account only.
  • 188 Views
  • 0 replies
  • 0 likes
  • Premium
  • 188 Views
  • 0 replies
  • 0 likes

Account cancellation

I want to cancel my account on Spotify permanently, how I do?

  • Visitor
  • I want to cancel my account on Spotify permanently, how I do?
  • LordRollin
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
  • 190 Views
  • 1 replies
  • 0 likes

Charged

I just joined this free trial but I found out you guys charged me 11 when I was supposed to have a free trial. I want it put back on my card this is nonsense. Apple iTunes never charged me for a free trial until it was over and I only got my free tri...

  • Newbie
  • I just joined this free trial but I found out you guys charged me 11 when I was supposed to have a free trial. I want it put back on my card this is nonsense. Apple iTunes never charged me for a free...
  • LordRollin
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
  • 169 Views
  • 1 replies
  • 0 likes

SG$9.90 for 3 months subscription

While listening to one of the advertisements on spotify, i overheard an advertisement saying that there's currently a promotion ; where you get to enjoy 3 months of premium for 9.90 hence i went to buy it. Upon purchasing the subscription, i went to ...

  • Newbie
  • While listening to one of the advertisements on spotify, i overheard an advertisement saying that there's currently a promotion ; where you get to enjoy 3 months of premium for 9.90 hence i...
  • LordRollin
  • Community Legend
  • 1617 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1617 Views
  • 1 replies
  • 0 likes

Playstation 4 Offer only for non-premium User?

There is currently an offer running for 2 months spotify premium for 1,99€ if you using it or connect it with your ps4 account.i tried but I dont get the offer? spotify,playstationlet me guess, its only for new accounts or for accounts without premiu...

  • Casual Listener
  • There is currently an offer running for 2 months spotify premium for 1,99€ if you using it or connect it with your ps4 account. i tried but I dont get the offer?  spotify,playstation let me g...
  • osornios
  • Spotify Star
  • 216 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 216 Views
  • 2 replies
  • 0 likes

Premium

i just tried to buy premium but i got charged without getting premium and i have checked on my profile on the webpage and i do not have premium. FIX PLEASE

  • Newbie
  • i just tried to buy premium but i got charged without getting premium and i have checked on my profile on the webpage and i do not have premium. FIX PLEASE
  • osornios
  • Spotify Star
  • 467 Views
  • 6 replies
  • 0 likes
  • Premium
    Subscription
  • 467 Views
  • 6 replies
  • 0 likes

Student Discount not longer charged

Hello,I just saw on my bank account, that you no longer charge the discounted amount but instead 9,99€. Why so and is there any chance to get the reduced amount again, as I am still a student. BestMoritz

  • Newbie
  • Hello, I just saw on my bank account, that you no longer charge the discounted amount but instead 9,99€.   Why so and is there any chance to get the reduced amount again, as I am still a stud...
  • osornios
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 158 Views
  • 1 replies
  • 0 likes

Solved!! no se puede realizar pago

hola trato de conseguir una cuenta premium, y al realizar el pago con mi tarjeta sale un mensaje que no se pudo realizar el pago, pero el banco me dice que nunca hubo un intento de pago. que debe ser un problema de spotify.

  • Newbie
  • hola trato de conseguir una cuenta premium, y al realizar el pago con mi tarjeta sale un mensaje que no se pudo realizar el pago, pero el banco me dice que nunca hubo un intento de pago. que debe ser...
  • nery_rod
  • Newbie
  • 357 Views
  • 2 replies
  • 0 likes
  • Premium
  • 357 Views
  • 2 replies
  • 0 likes

How to manage different accounts? Need to cancel an extra wrongfully made account. HELP?

1.How can i cancel a wronfully made account? 2.Need to link the other account to family? 3.I currently have no clue how many Spotify accounts im paying for? 4.Accounts will not siconnect from facebook logins - Even when closed through FB and de-autho...

  • Newbie
  • 1.How can i cancel a wronfully made account?   2.Need to link the other account to family?   3.I currently have no clue how many Spotify accounts im paying for?   4.Accounts will...
  • 234 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 234 Views
  • 0 replies
  • 0 likes

Multiple device

I recently purchased an iPod for my niece. I then gave signed her into my Spotify using one of my licenses. Now each time she decides to listen to music it either starts up on my phone as well or if I'm listening it changes to what ever she is on. Ca...

  • Newbie
  • I recently purchased an iPod for my niece. I then gave signed her into my Spotify using one of my licenses. Now each time she decides to listen to music it either starts up on my phone as well or if ...
  • Bittencourt
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • Account
  • 195 Views
  • 1 replies
  • 0 likes

BOGUS SPOTIFY

This has to be one of the most arse-ended ways of communicating with a company. To sort out a problem I have to go through Spotify community forums because getting in touch 'directly' is impossible. No number to call. And the email support@spotify.co...

  • Newbie
  • This has to be one of the most arse-ended ways of communicating with a company. To sort out a problem I have to go through Spotify community forums because getting in touch 'directly' is impossible. ...
  • Nickm2
  • Newbie
  • 256 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 256 Views
  • 1 replies
  • 0 likes

Spotify family - restriction

I read that fot the activation of spotify family all the members have to reside at the same physical address.What does it mean?may i have the possibility to add family members who live in an other address?moreover in my account profile there isnt the...

  • Newbie
  • I read that fot the activation of spotify family all the members have to reside at the same physical address. What does it mean?may i have the possibility to add family members who live in an other ...
  • user-removed
  • Not applicable
  • 376 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 376 Views
  • 2 replies
  • 0 likes

Spotify took money but i'm still not premium

Hello, i tried to bought spotify premium but it gve error and didn't make me premium. So i decided to try later. Just now i realized it took 3TL from me, but didn't get anything. As you can see in the attachment it took payment three times and i get ...

  • Casual Listener
  • Hello, i tried to bought  spotify premium but it gve error and didn't make me premium. So i decided to try later. Just now i realized it took 3TL from me, but didn't get anything.   As yo...
  • justacoollad
  • Casual Listener
  • 507 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 507 Views
  • 9 replies
  • 0 likes

He realizado el pago y aun consta como cuenta gratuita

Buenos días, ayer realicé el pago de la prueba para 3 meses y me aparece cargadoe n mi tarjeta sin embargo la cuenta sigue apareciendo como free y no premium. He realizado las comprobaciones que me indican en las preguntas frecuentes pero no se soluc...

  • Newbie
  • Buenos días, ayer realicé el pago de la prueba para 3 meses y me aparece cargadoe n mi tarjeta sin embargo la cuenta sigue apareciendo como free y no premium. He realizado las comprobaciones que me i...
  • Octavio79
  • Newbie
  • 339 Views
  • 2 replies
  • 0 likes
  • Account
  • 339 Views
  • 2 replies
  • 0 likes

cuenta premium

Hola buenas he comprado la suscripcion a premium, me han cobrado el euro pero no me aparece por ninguna parte que tenga el tiempo añadido, tampoco me han enviado ningun correo a la cuenta asociada.He reinstaldo la aplicacion y nada , solo me aparecen...

  • Newbie
  • Hola buenas he comprado la suscripcion a premium, me han cobrado el euro pero no me aparece por ninguna parte que tenga el tiempo añadido, tampoco me han enviado ningun correo a la cuenta asociada. ...
  • 220 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 220 Views
  • 0 replies
  • 0 likes

Paid premium but no receipt

I paid for premium but i still did not get the receipt until now. Pls help

  • Newbie
  • I paid for premium but i still did not get the receipt until now. Pls help
  • 170 Views
  • 0 replies
  • 0 likes
  • Premium
  • 170 Views
  • 0 replies
  • 0 likes

my account doesn't come up in searches

When i search my username from a non-follower's account, my account doesn't come up. My account is not on private session or sth.

  • Newbie
  • When i search my username from a non-follower's account, my account doesn't come up. My account is not on private session or sth.
  • 122 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 122 Views
  • 0 replies
  • 0 likes

Spotify does not connect to my speakers

My Raumfeld speakers appear as selection in the Spotify app but it just does not connect. There is no error message, it try to connect and jump back to the previous selection after a while. I have a special character in my Spotify username, could thi...

  • Newbie
  • My Raumfeld speakers appear as selection in the Spotify app but it just does not connect. There is no error message, it try to connect and jump back to the previous selection after a while. I ha...
  • 122 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 122 Views
  • 0 replies
  • 0 likes

Spotify Family use in different Countrys?

I think about to use Spotify Family but i am mostly in foreinger countrys. My Homecountry is switzerland. Is it possible to use Family in switzerland and fe. in Germany at the same time? will it work without problmes? RegardsSebastian

  • Newbie
  • I think about to use Spotify Family but i am mostly in foreinger countrys. My Homecountry is switzerland. Is it possible to use Family in switzerland and fe. in Germany at the same time? will it work...
  • 182 Views
  • 0 replies
  • 1 likes
  • Account
    Premium
  • 182 Views
  • 0 replies
  • 1 likes