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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Papusvagyok
  • Newbie
  • 354580 Views
  • 902 replies
  • 105 likes
  • Account
  • 354580 Views
  • 902 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152942 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152942 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88535 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88535 Views
  • 68 replies
  • 10 likes

Charged Twice with no warning

When I discovered Spotify has a student discount option, I opted out of auto-renew and waited for my last month of full price premium membership to finish so I could apply for the student price. Last night I tried applying several times on my phone, ...

  • Newbie
  • When I discovered Spotify has a student discount option, I opted out of auto-renew and waited for my last month of full price premium membership to finish so I could apply for the student price. &nb...
  • DasPeter
  • Community Legend
  • 124 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 124 Views
  • 1 replies
  • 0 likes

Premium

Hallo, ich habe für Spotify-Premium bezahlt (mit einer Aufladekarte/Code). Als ich zahlte hieß es 30 Tage kostenlos. Also müsste es mir ja eigentlich erst nach 30 Tagen die Summe von 9.99 berechnen oder? Weil bei meinem Konto steht das mein Premium i...

  • Newbie
  • Hallo, ich habe für Spotify-Premium bezahlt (mit einer Aufladekarte/Code). Als ich zahlte hieß es 30 Tage kostenlos. Also müsste es mir ja eigentlich erst nach 30 Tagen die Summe von 9.99 berechnen o...
  • Maxim
  • Spotify Star
  • 291 Views
  • 1 replies
  • 0 likes
  • Premium
  • 291 Views
  • 1 replies
  • 0 likes

Can't redeem Spotify Gift Card €30

Yesterday I bought a Spotify Gift Card for €30 at an offical shop.Today I tried to redeem this card. It says the code is invalid.I am wondering what to do, since I am sure I can read and I am sure I flll in the right symbols. I have tried it many tim...

  • Newbie
  • Yesterday I bought a Spotify Gift Card for €30 at an offical shop. Today I tried to redeem this card. It says the code is invalid. I am wondering what to do, since I am sure I can read and I am sur...
  • user-removed
  • Not applicable
  • 250 Views
  • 3 replies
  • 0 likes
  • 250 Views
  • 3 replies
  • 0 likes

Cannot Login

Hello everyone, I just setup an account with Spotify, but I am unable to login with my username/password. Please advise. Note the following: I DO NOT have a facebook account so that is not the issueNo firewall settings on my laptop (or my phone)I sig...

  • Regular
  • Hello everyone,   I just setup an account with Spotify, but I am unable to login with my username/password.  Please advise.  Note the following:   I DO NOT have a facebook acc...
  • Maxim
  • Spotify Star
  • 507 Views
  • 11 replies
  • 0 likes
  • Login
  • 507 Views
  • 11 replies
  • 0 likes

Recuperar lista actualizada

Hola. Tal día como hoy nació mi hijo y durante el parto estuvimos escuchando la playlist de Café y Libros. El caso es que la lista se ha ido actualizando con el tiempo y nos gustaría tener la que estaba programada en el mes de mayo del año pasado. ¿E...

  • Newbie
  • Hola.   Tal día como hoy nació mi hijo y durante el parto estuvimos escuchando la playlist de Café y Libros. El caso es que la lista se ha ido actualizando con el tiempo y nos gustaría tener l...
  • 188 Views
  • 0 replies
  • 1 likes
  • Premium
  • 188 Views
  • 0 replies
  • 1 likes

i deleted spotify to make space and now it will not re-download from app store to iPhone 5s

I have tried turning it off and on again - I have tried soft reset and I've tried signing out of itunes and signing back in again. In the app store, I tap the cloud button and it goes to the download circle for less than a second before turnign back ...

  • Regular
  • I have tried turning it off and on again - I have tried soft reset and I've tried signing out of itunes and signing back in again. In the app store, I tap the cloud button and it goes to the download...
  • Nicky7
  • Newbie
  • 164 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 164 Views
  • 2 replies
  • 0 likes

I follow 8 guys and it appears 3

https://open.spotify.com/user/11175748072 My profile is here, I think I'm little bit bugged What should I'm gonna do?

  • Newbie
  • https://open.spotify.com/user/11175748072   My profile is here, I think I'm little bit bugged 😛 What should I'm gonna do?
  • Maxim
  • Spotify Star
  • 106 Views
  • 1 replies
  • 0 likes
  • Account
  • 106 Views
  • 1 replies
  • 0 likes

Account hacked

My account has been hacked. My account details shows an email address that I do not recognise, so I am unable to change the email address as the password has also changed!I went through the get help and sent my question/problem but the message said t...

  • Casual Listener
  • My account has been hacked. My account details shows an email address that I do not recognise, so I am unable to change the email address as the password has also changed! I went through the get h...
  • CakeNetwork
  • Community Legend
  • 310 Views
  • 5 replies
  • 0 likes
  • Account
    Security
  • 310 Views
  • 5 replies
  • 0 likes

Payment issue

Hey, I'm having some problems with my Premium payment since last month. When I try to get Premium again it shows that's something wrong with my personal data and thats nothing wrong with it. What should I do?

  • Newbie
  • Hey, I'm having some problems with my Premium payment since last month. When I try to get Premium again it shows that's something wrong with my personal data and thats nothing wrong with it. What sho...
  • Maxim
  • Spotify Star
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

Live and work in one country but office IP address recognized as from other country

Hi, I live and work in Czech republic but our office is connected either through UK or Germany - so our IP address is recognized either as a UK or Germany based IP. Was wondering if I can expect issues if I upgrade to Premuim as a customer from Czech...

  • Newbie
  • Hi,   I live and work in Czech republic but our office is connected either through UK or Germany - so our IP address is recognized either as a UK or Germany based IP.   Was wonderi...
  • Maxim
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • Premium
  • 160 Views
  • 1 replies
  • 0 likes

Adding Songs En mass

Is there a way to select an Artist and ADD ALL of that artist's songs in one fell swoop! Thanx ....

  • Newbie
  • Is there a way to select an Artist and ADD ALL of that artist's songs in one fell swoop!     Thanx ....
  • MattSuda
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • Other
  • 204 Views
  • 1 replies
  • 0 likes

Desvincular conta do facebook com spotify

Tenho uma conta no spotify a mais de 1 ano e seu login é feito pela conta com o facebook, porém pretendo excluir minha conta do facebook sem perder minha conta do spotify. Como faço para acessar minha conta do spotify sem o facebook?

  • Visitor
  • Tenho uma conta no spotify a mais de 1 ano e seu login é feito pela conta com o facebook, porém pretendo excluir minha conta do facebook sem perder minha conta do spotify. Como faço para acessar minh...
  • MattSuda
  • Spotify Star
  • 455 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 455 Views
  • 1 replies
  • 0 likes

Customer service - payments

I have been paying spotify for over 1.5 years. maybe used this once, would like to use this again, but I cannot figure out how to access the premium service that I am paying for. I have a login that works, but I just see the free service not the prem...

  • Newbie
  • I have been paying spotify for over 1.5 years. maybe used this once, would like to use this again, but I cannot figure out how to access the premium service that I am paying for. I have a login that ...
  • SuperWisdom
  • Community Legend
  • 178 Views
  • 2 replies
  • 0 likes
  • Account
  • 178 Views
  • 2 replies
  • 0 likes

Check out how much Spotify charged me every month?

How can I check out how much Spotify had charged me every month? Except on the bank statements... On its official website or within app? Thank you everyone!

  • Casual Listener
  • How can I check out how much Spotify had charged me every month? Except on the bank statements... On its official website or within app? Thank you everyone!
  • MattSuda
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 136 Views
  • 1 replies
  • 0 likes

Cancel membership

I have been charged for 2 months when I have cancelled membership!!! Spotify make it impossible to contact them:. I can not do it through the contact form it will not let me.. Please someone help

  • Casual Listener
  • I have been charged for 2 months when I have cancelled membership!!! Spotify make it impossible to contact them:. I can not do it through the contact form it will not let me.. Please someone help
  • MattSuda
  • Spotify Star
  • 300 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 300 Views
  • 4 replies
  • 0 likes

Solved!! Double charged

So i upgraded to Premium for $9.99 and I was also looking at the student discount for $4.99I signed up for the $9.99 instead but when i looked into my bank statement. I was charged for both $9.99 and $4.99.I don't want to be charged $9.99+4.99 every ...

  • Casual Listener
  • So i upgraded to Premium for $9.99 and I was also looking at the student discount for $4.99 I signed up for the $9.99 instead but when i looked into my bank statement. I was charged for both $9...
  • rtalag
  • Casual Listener
  • 278 Views
  • 2 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 278 Views
  • 2 replies
  • 1 likes

Changing to student account

Is there a way to make my premium become a student account? I saw that it is half the price and had no idea, and would like to change if possible without having to repay for the month.

  • Newbie
  • Is there a way to make my premium become a student account? I saw that it is half the price and had no idea, and would like to change if possible without having to repay for the month.
  • Maxim
  • Spotify Star
  • 96 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 96 Views
  • 1 replies
  • 0 likes

Account hack issues

Hi guys, Looks like my Spotify account was hacked today and my login email and password was changed without a prompt or any notification until it was too late. I have tried tweeting out and sent in a support request email but I have not gotten a resp...

  • Newbie
  • Hi guys,   Looks like my Spotify account was hacked today and my login email and password was changed without a prompt or any notification until it was too late.  I have tried tweeting ou...
  • Maxim
  • Spotify Star
  • 121 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 121 Views
  • 1 replies
  • 0 likes

Cancel and still charge

I recently register and cancel the account just last a few seconds, however the payment was made to my credit card, how can I fix that? never actually use the service, obviously I want my money back.

  • Casual Listener
  • I recently register and cancel the account just last a few seconds, however the payment was made to my credit card, how can I fix that? never actually use the service, obviously I want my money back.
  • Maxim
  • Spotify Star
  • 163 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 163 Views
  • 3 replies
  • 0 likes

Cancel account and get refund

Hi, my premium has just renewed yesterday and I'm wanting to delete my account to make a new one so I can get rid of my facebook profile. I've canceled my subscription but is there anyway I can get a refund for this month so I can immediately rectify...

  • Casual Listener
  • Hi, my premium has just renewed yesterday and I'm wanting to delete my account to make a new one so I can get rid of my facebook profile. I've canceled my subscription but is there anyway I can get a...
  • Maxim
  • Spotify Star
  • 198 Views
  • 5 replies
  • 0 likes
  • Premium
  • 198 Views
  • 5 replies
  • 0 likes