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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287181 Views

529 replies

34 likes

Account
Free
  • 287181 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13619 Views

6 replies

11 likes

Security
  • 13619 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540199 Views

990 replies

114 likes

Account
  • 540199 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129592 Views

74 replies

12 likes

Account
Login
Premium
  • 129592 Views
  • 74 replies
  • 12 likes

cannot set payment as country is incorrect and can't change country as no payment set

I have a pre-paid account after having it transferred from Facebook account. I am trying to add a subscription to this account but the country is set to US and i am in Australia. I cannot add a payment option to my account as the country is incorrect...

Newbie

I have a pre-paid account after having it transferred from Facebook account. I am trying to add a subscription to this account but the country is set to US and i am in Australia. I cannot add a payme...

osornios

Spotify Star

241 Views

1 replies

0 likes

Account
Subscription
  • 241 Views
  • 1 replies
  • 0 likes

Solved!! cancelled subscription

I cancelled my subscriptions last year and there is still money being taken monthly from my credit cardThe payments need to stop and I need a refund!

Newbie

I cancelled my subscriptions last year and there is still money being taken monthly from my credit card The payments need to stop and I need a refund!

osornios

Spotify Star

430 Views

3 replies

1 likes

Account
  • 430 Views
  • 3 replies
  • 1 likes

family account

good morning community !maybe this has already been asked and explained before, so I'm sorry for bothering you again ! we upgraded to family account based in germany for three members - BUTour daughter is studying abroad (ireland and uk) .she got the...

Newbie

good morning community ! maybe this has already been asked and explained before, so I'm sorry for bothering you again !   we upgraded to family account based in germany  for three member...

osornios

Spotify Star

162 Views

1 replies

0 likes

Account
  • 162 Views
  • 1 replies
  • 0 likes

Rogers

I've just received two years with Spotify from rogers when I sign in to Spotify it gave me a free trial now it's done and can't access my free plan from rogers it keeps asking for me to pay

Newbie

I've just received two years with Spotify from rogers when I sign in to Spotify it gave me a free trial now it's done and can't access my free plan from rogers it keeps asking for me to pay

osornios

Spotify Star

269 Views

1 replies

0 likes

Account
  • 269 Views
  • 1 replies
  • 0 likes

Can't access on my Iphone

Hi all!! I can access to my account on the computer but I can't acces on my Iphone. I change the password but the problem is still there. Please help!!!

Casual Listener

Hi all!!    I can access to my account on the computer but I can't acces on my Iphone. I change the password but the problem is still there.   Please help!!!

Maxim

Spotify Star

155 Views

1 replies

0 likes

Login
  • 155 Views
  • 1 replies
  • 0 likes

Sommeraktion/ Premium

Hi!Es läuf zur Zeit die Aktion drei Monate für einen, sprich für 9,99€. Ich wollte da natürlich zuschlagen und bin über die Werbung zum Bestellen des Premium-Accounts gelangt. Nun sind die zehn Euro bezahlt, doch Spotify meint, die Periumzeit ginge n...

Newbie

Hi! Es läuf zur Zeit die Aktion drei Monate für einen, sprich für 9,99€. Ich wollte da natürlich zuschlagen und bin über die Werbung zum Bestellen des Premium-Accounts gelangt. Nun sind die zehn Eur...

Maxim

Spotify Star

344 Views

1 replies

0 likes

Account
Other
Premium
  • 344 Views
  • 1 replies
  • 0 likes

Solved!! Why did I not get the 3 months for 9.99 offer?

I purchased premium on 27th May and 12.99 has come out of my account. I've just noticed an email from 26th May saying Spotify is £9.99 for 3 months. Why did I not get this offer when I purchased?

Newbie

I purchased premium on 27th May and 12.99 has come out of my account. I've just noticed an email from 26th May saying Spotify is £9.99 for 3 months. Why did I not get this offer when I purchased?

osornios

Spotify Star

262 Views

1 replies

0 likes

Premium
Subscription
  • 262 Views
  • 1 replies
  • 0 likes

Payed twice, have not get premium

Hello try to get premium but after filling my payment information and confirming them poped up window with infromation that I can not have 3 months for 0,99. I did it twice and Spotify take my money twice, but I still do not have Premium. Any advice?...

Newbie

Hello try to get premium but after filling my payment information and confirming them poped up window with infromation that I can not have 3 months for 0,99. I did it twice and Spotify take my money ...

osornios

Spotify Star

155 Views

1 replies

0 likes

Premium
Subscription
  • 155 Views
  • 1 replies
  • 0 likes

Error in username

Hi, As i noticed when i created my usename, it is not correct as I would like it to be (missed a letter.Is it possible to change my username? Gr. LM.

Newbie

Hi,   As i noticed when i created my usename, it is not correct as I would like it to be (missed a letter. Is it possible to change my username?   Gr. LM.

user-removed

Not applicable

135 Views

1 replies

0 likes

Account
Premium
Subscription
  • 135 Views
  • 1 replies
  • 0 likes

music I'm hearing does not appear on facebook

when I'm listening to some music on spotify, does not appear on facebook what I'm hearing, I tried to set up, but nothing happens, you have the solution to the problem?

Newbie

when I'm listening to some music on spotify, does not appear on facebook what I'm hearing, I tried to set up, but nothing happens, you have the solution to the problem?

osornios

Spotify Star

160 Views

1 replies

0 likes

Free
Other
  • 160 Views
  • 1 replies
  • 0 likes

Loging in

Hi there, I used to login to spotify via facebook, however, I deleted facebook and now cannot log in. I tried to use the password/retrieval and I get a mesage saying your account is setup through facebook, I also tried to create an account with my em...

Newbie

Hi there,   I used to login to spotify via facebook, however, I deleted facebook and now cannot log in. I tried to use the password/retrieval and I get a mesage saying your account is setup th...

osornios

Spotify Star

739 Views

1 replies

0 likes

Account
  • 739 Views
  • 1 replies
  • 0 likes

Solved!! Premium not free

My subscription does not expire until November 2017. However my account shos I'm on the free version instead. How do I fix it after I have already logged out and logged back in.

Newbie

My subscription does not expire until November 2017. However my account shos I'm on the free version instead. How do I fix it after I have already logged out and logged back in.

osornios

Spotify Star

241 Views

1 replies

0 likes

Premium
  • 241 Views
  • 1 replies
  • 0 likes

Upgraded to premium the made 4 charges and didnt work

Today i tried to upgraded, spotify charges me 4 times and said they didnt but they arrived 4sms about each charge

Newbie

Today i tried to upgraded, spotify charges me 4 times and said they didnt but they arrived 4sms about each charge

osornios

Spotify Star

229 Views

1 replies

0 likes

Account
  • 229 Views
  • 1 replies
  • 0 likes

Can't remember the password.. can't reset password because email no longer exists.. HELP!

Hey! I ordered Spotify Premium to a wrong Spotify - account! I have two different accounts, because I can't remember password from the first account and I can't reset the password, because I don't have access to accounts email any more. I ordered Pre...

Newbie

Hey!   I ordered Spotify Premium to a wrong Spotify - account! 😕 I  have two different accounts, because I can't remember password from the first account and I can't reset the password, ...

osornios

Spotify Star

534 Views

2 replies

1 likes

Account
  • 534 Views
  • 2 replies
  • 1 likes

$0.99 for the 3 months

I was recently charged $9.99 when I attempted to to try the trial for $0.99 for three months. Is there a way I can get my money back? Who do I contact to do this?

Newbie

I was recently charged $9.99 when I attempted to to try the trial for $0.99 for three months. Is there a way I can get my money back? Who do I contact to do this?

osornios

Spotify Star

194 Views

1 replies

0 likes

Premium
Subscription
  • 194 Views
  • 1 replies
  • 0 likes

country on account not changing

I'm having issues with the country listed in my spotify account. I am subscribed to premium and the payment method has a billing address in the USA, but for some reason, although I have put in the payment details numerous times, the country in my pro...

Newbie

I'm having issues with the country listed in my spotify account. I am subscribed to premium and the payment method has a billing address in the USA, but for some reason, although I have put in the pa...

osornios

Spotify Star

207 Views

1 replies

0 likes

Premium
  • 207 Views
  • 1 replies
  • 0 likes

I can not cancel my subscription because it says my status is free

Even though my Spotify tells me my subscription status is "free", I was still charged for the last 3 months. Ironically because it says I am free, so I can not cancle this subscription that I have been unknowingly paying for either. What kind of game...

Newbie

  Even though my Spotify tells me my subscription status is "free", I was still charged for the last 3 months. Ironically because it says I am free, so I can not cancle this subscription that I...

osornios

Spotify Star

202 Views

1 replies

0 likes

Account
Subscription
  • 202 Views
  • 1 replies
  • 0 likes

Canceling subscription

I have a bit of a dilemma. When i use the app, its logged in with my Facebook account. When i came to the spotify site, my Facebook account was not registered. Once i registered it, it doesn't recognize i already have Premium through the app (purchas...

Casual Listener

I have a bit of a dilemma. When i use the app, its logged in with my Facebook account. When i came to the spotify site, my Facebook account was not registered. Once i registered it, it doesn't recogn...

osornios

Spotify Star

336 Views

4 replies

0 likes

Account
Subscription
  • 336 Views
  • 4 replies
  • 0 likes

Upgraded to premium still on free!

Hi I just upgraded to premium yet still showing free account. Tried everything suggested!!! Uninstalled, changed password etc etc

Visitor

Hi I just upgraded to premium yet still showing free account. Tried everything suggested!!! Uninstalled, changed password etc etc

user-removed

Not applicable

380 Views

4 replies

0 likes

Premium
  • 380 Views
  • 4 replies
  • 0 likes

Solved!! Try Premium for 3 month - 0,99€ does not work

Hello,I have never tried premium and now there is this offer (3 month premium for only 0,99€), so i wanna give it a try.When i click on the "get premium"-button a browser window opens and under the displayed payment-methods (right on the top)the load...

Casual Listener

Hello, I have never tried premium and now there is this offer (3 month premium for only 0,99€), so i wanna give it a try. When i click on the "get premium"-button a browser window opens and und...

watzi3

Casual Listener

382 Views

2 replies

0 likes

Premium
Subscription
  • 382 Views
  • 2 replies
  • 0 likes