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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
287181 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
540199 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129592 Views
74 replies
12 likes
I have a pre-paid account after having it transferred from Facebook account. I am trying to add a subscription to this account but the country is set to US and i am in Australia. I cannot add a payment option to my account as the country is incorrect...
I have a pre-paid account after having it transferred from Facebook account. I am trying to add a subscription to this account but the country is set to US and i am in Australia. I cannot add a payme...
Spotify Star
241 Views
1 replies
0 likes
I cancelled my subscriptions last year and there is still money being taken monthly from my credit cardThe payments need to stop and I need a refund!
I cancelled my subscriptions last year and there is still money being taken monthly from my credit card The payments need to stop and I need a refund!
Spotify Star
430 Views
3 replies
1 likes
good morning community !maybe this has already been asked and explained before, so I'm sorry for bothering you again ! we upgraded to family account based in germany for three members - BUTour daughter is studying abroad (ireland and uk) .she got the...
good morning community ! maybe this has already been asked and explained before, so I'm sorry for bothering you again ! we upgraded to family account based in germany for three member...
Spotify Star
162 Views
1 replies
0 likes
I've just received two years with Spotify from rogers when I sign in to Spotify it gave me a free trial now it's done and can't access my free plan from rogers it keeps asking for me to pay
I've just received two years with Spotify from rogers when I sign in to Spotify it gave me a free trial now it's done and can't access my free plan from rogers it keeps asking for me to pay
Spotify Star
269 Views
1 replies
0 likes
Hi all!! I can access to my account on the computer but I can't acces on my Iphone. I change the password but the problem is still there. Please help!!!
Hi all!! I can access to my account on the computer but I can't acces on my Iphone. I change the password but the problem is still there. Please help!!!
Spotify Star
155 Views
1 replies
0 likes
Hi!Es läuf zur Zeit die Aktion drei Monate für einen, sprich für 9,99€. Ich wollte da natürlich zuschlagen und bin über die Werbung zum Bestellen des Premium-Accounts gelangt. Nun sind die zehn Euro bezahlt, doch Spotify meint, die Periumzeit ginge n...
Hi! Es läuf zur Zeit die Aktion drei Monate für einen, sprich für 9,99€. Ich wollte da natürlich zuschlagen und bin über die Werbung zum Bestellen des Premium-Accounts gelangt. Nun sind die zehn Eur...
Spotify Star
344 Views
1 replies
0 likes
I purchased premium on 27th May and 12.99 has come out of my account. I've just noticed an email from 26th May saying Spotify is £9.99 for 3 months. Why did I not get this offer when I purchased?
I purchased premium on 27th May and 12.99 has come out of my account. I've just noticed an email from 26th May saying Spotify is £9.99 for 3 months. Why did I not get this offer when I purchased?
Spotify Star
262 Views
1 replies
0 likes
Hello try to get premium but after filling my payment information and confirming them poped up window with infromation that I can not have 3 months for 0,99. I did it twice and Spotify take my money twice, but I still do not have Premium. Any advice?...
Hello try to get premium but after filling my payment information and confirming them poped up window with infromation that I can not have 3 months for 0,99. I did it twice and Spotify take my money ...
Spotify Star
155 Views
1 replies
0 likes
Hi, As i noticed when i created my usename, it is not correct as I would like it to be (missed a letter.Is it possible to change my username? Gr. LM.
Hi, As i noticed when i created my usename, it is not correct as I would like it to be (missed a letter. Is it possible to change my username? Gr. LM.
Not applicable
135 Views
1 replies
0 likes
when I'm listening to some music on spotify, does not appear on facebook what I'm hearing, I tried to set up, but nothing happens, you have the solution to the problem?
when I'm listening to some music on spotify, does not appear on facebook what I'm hearing, I tried to set up, but nothing happens, you have the solution to the problem?
Spotify Star
160 Views
1 replies
0 likes
Hi there, I used to login to spotify via facebook, however, I deleted facebook and now cannot log in. I tried to use the password/retrieval and I get a mesage saying your account is setup through facebook, I also tried to create an account with my em...
Hi there, I used to login to spotify via facebook, however, I deleted facebook and now cannot log in. I tried to use the password/retrieval and I get a mesage saying your account is setup th...
Spotify Star
739 Views
1 replies
0 likes
My subscription does not expire until November 2017. However my account shos I'm on the free version instead. How do I fix it after I have already logged out and logged back in.
My subscription does not expire until November 2017. However my account shos I'm on the free version instead. How do I fix it after I have already logged out and logged back in.
Spotify Star
241 Views
1 replies
0 likes
Today i tried to upgraded, spotify charges me 4 times and said they didnt but they arrived 4sms about each charge
Today i tried to upgraded, spotify charges me 4 times and said they didnt but they arrived 4sms about each charge
Spotify Star
229 Views
1 replies
0 likes
Hey! I ordered Spotify Premium to a wrong Spotify - account! I have two different accounts, because I can't remember password from the first account and I can't reset the password, because I don't have access to accounts email any more. I ordered Pre...
Hey! I ordered Spotify Premium to a wrong Spotify - account! 😕 I have two different accounts, because I can't remember password from the first account and I can't reset the password, ...
Spotify Star
534 Views
2 replies
1 likes
I was recently charged $9.99 when I attempted to to try the trial for $0.99 for three months. Is there a way I can get my money back? Who do I contact to do this?
I was recently charged $9.99 when I attempted to to try the trial for $0.99 for three months. Is there a way I can get my money back? Who do I contact to do this?
Spotify Star
194 Views
1 replies
0 likes
I'm having issues with the country listed in my spotify account. I am subscribed to premium and the payment method has a billing address in the USA, but for some reason, although I have put in the payment details numerous times, the country in my pro...
I'm having issues with the country listed in my spotify account. I am subscribed to premium and the payment method has a billing address in the USA, but for some reason, although I have put in the pa...
Spotify Star
207 Views
1 replies
0 likes
Even though my Spotify tells me my subscription status is "free", I was still charged for the last 3 months. Ironically because it says I am free, so I can not cancle this subscription that I have been unknowingly paying for either. What kind of game...
Even though my Spotify tells me my subscription status is "free", I was still charged for the last 3 months. Ironically because it says I am free, so I can not cancle this subscription that I...
Spotify Star
202 Views
1 replies
0 likes
I have a bit of a dilemma. When i use the app, its logged in with my Facebook account. When i came to the spotify site, my Facebook account was not registered. Once i registered it, it doesn't recognize i already have Premium through the app (purchas...
I have a bit of a dilemma. When i use the app, its logged in with my Facebook account. When i came to the spotify site, my Facebook account was not registered. Once i registered it, it doesn't recogn...
Spotify Star
336 Views
4 replies
0 likes
Hi I just upgraded to premium yet still showing free account. Tried everything suggested!!! Uninstalled, changed password etc etc
Hi I just upgraded to premium yet still showing free account. Tried everything suggested!!! Uninstalled, changed password etc etc
Not applicable
380 Views
4 replies
0 likes
Hello,I have never tried premium and now there is this offer (3 month premium for only 0,99€), so i wanna give it a try.When i click on the "get premium"-button a browser window opens and under the displayed payment-methods (right on the top)the load...
Hello, I have never tried premium and now there is this offer (3 month premium for only 0,99€), so i wanna give it a try. When i click on the "get premium"-button a browser window opens and und...
Casual Listener
382 Views
2 replies
0 likes
