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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 421545 Views
  • 965 replies
  • 108 likes
  • Account
  • 421545 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1186536 Views
  • 119 replies
  • 116 likes
  • Account
  • 1186536 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • twiggypopclaudia
  • Visitor
  • 103476 Views
  • 69 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103476 Views
  • 69 replies
  • 10 likes

Solved!! Subscription ask

Hello everyone! I heard about that summer sale, that i just have to only pay 0.99 Euros for three month. I've just bought it. So itt will be expired in August, but after that I don't want a premium account. However it tells me that after 23th August ...

  • Newbie
  • Hello everyone!   I heard about that summer sale, that i just have to only pay 0.99 Euros for three month. I've just bought it. So itt will be expired in August, but after that I don't want a ...
  • leannmorgann13
  • Newbie
  • 236 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 236 Views
  • 1 replies
  • 0 likes

Upgrade to Premium not working

I have been trying to upgrade to Premium after a free trial period and nothing seems to be working, any advice? I've tried several times over 4 or 5 days but it seems Spotify don't want my money

  • Newbie
  • I have been trying to upgrade to Premium after a free trial period and nothing seems to be working, any advice? I've tried several times over 4 or 5 days but it seems Spotify don't want my money
  • extremepower
  • Newbie
  • 198 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 198 Views
  • 3 replies
  • 0 likes

actualizacion de la cuenta

hola buenas tardes. De antemano enorabuena por la app. Queria hacer unos cambios en mi cuenta de spotify pero la cuenta esta asociada al facebook cambie los datos en mi perfil pero en la app de spotify no se actualizaron y sigue apareciendo el correo...

  • Visitor
  • hola buenas tardes. De antemano enorabuena por la app. Queria hacer unos cambios en mi cuenta de spotify pero la cuenta esta asociada al facebook cambie los datos en mi perfil pero en la app de spoti...
  • 151 Views
  • 0 replies
  • 0 likes
  • 151 Views
  • 0 replies
  • 0 likes

You charged my card but not getting premium.

You charged my card but i am not getting premium. WHY?

  • Casual Listener
  • You charged my card but i am not getting premium. WHY?
  • bobbydelong1975
  • Casual Listener
  • 128 Views
  • 1 replies
  • 0 likes
  • Account
  • 128 Views
  • 1 replies
  • 0 likes

Spotify premium and KPN

Hello, I have Spotify premium subscribed via KPN (dutch mobile provider). I want to disconnect the premium service and re-enter a new activation code. But i cannot deactivate the premium. It directs me to KPN customer support and they direct me to sp...

  • Newbie
  • Hello,   I have Spotify premium subscribed via KPN (dutch mobile provider). I want to disconnect the premium service and re-enter a new activation code. But i cannot deactivate the premium. It...
  • lhogeveen
  • Newbie
  • 1287 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 1287 Views
  • 4 replies
  • 0 likes

Can't unsubscribe

Hello Yesterday I've tried to cancel my subscription because today my subscription renews and I have to pay. Everything was okay, i've cancelled my subscription, no errors. But today I received a mail from Paypal that 9,99 € went from my account. Tod...

  • Newbie
  • Hello    Yesterday I've tried to cancel my subscription because today my subscription renews and I have to pay.  Everything was okay, i've cancelled my subscription, no errors. But ...
  • carolineimsi
  • Newbie
  • 737 Views
  • 5 replies
  • 3 likes
  • Premium
    Subscription
  • 737 Views
  • 5 replies
  • 3 likes

Paying for Family but never ordered it. Was I hacked?

I've been using Spotify Premium with the Student discount for quite some time now, always paying 4,99€.Just today I got a mail from PayPal, saying that I had to pay 29,99€ for Spotify Family, which I never ordered. I logged into my account to discove...

  • Newbie
  • I've been using Spotify Premium with the Student discount for quite some time now, always paying 4,99€. Just today I got a mail from PayPal, saying that I had to pay 29,99€ for Spotify Family, ...
  • 212 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 212 Views
  • 0 replies
  • 0 likes

Solved!! iPhone doesn't recognize Premium account

I restart my iPhone and when opening it asked me to sign in. I did it but now it says I don't have Premium account. I tried accessing with a computer and in my iPhone but vía internet and have the Premium account. It seems that just the app is not re...

  • Casual Listener
  • I restart my iPhone and when opening it asked me to sign in. I did it but now it says I don't have Premium account. I tried accessing with a computer and in my iPhone but vía internet and have the Pr...
  • deboervanlynden
  • Newbie
  • 275 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 275 Views
  • 4 replies
  • 0 likes

Charged and still free account..

 Please delete this message. Problem solved.

  • Newbie
  •   Please delete this message. Problem solved.
  • 151 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 151 Views
  • 0 replies
  • 0 likes

Can´t log in for like 1 month already. Errorcode 3

English: I cannot login through Facebook neither with my Username (Error: 3). I can log in the website, for example to complete a Contactmessage, at which i get not answer. Neiher can i delete my Premium Abonnement which i can´t use (as said i can´t ...

  • Casual Listener
  • English:   I cannot login through Facebook neither with  my Username (Error: 3). I can log in the website, for example to complete a Contactmessage, at which i get not answer. Neiher can ...
  • MattSuda
  • Spotify Star
  • 284 Views
  • 3 replies
  • 0 likes
  • Login
    Other
    Premium
  • 284 Views
  • 3 replies
  • 0 likes

Discount

Hi.I subscribed and was promised 3 months of Spotify for only Kr(Norway) 9,- and 99,-/month after that.Spottify charged me for Kr 99, and I did not get any information by mail regarding the 3 months for Kr 9,-. Spotify, please make sure that I get wh...

  • Newbie
  •   Hi. I subscribed and was promised 3 months of Spotify for only Kr(Norway) 9,- and 99,-/month after that. Spottify charged me for Kr 99, and I did not get any information...
  • MattSuda
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • Premium
  • 132 Views
  • 1 replies
  • 0 likes

3 months offer

I already have subscription for Spotify Premium, and now Spotify offer discount (0.99eur/month for 3 months) for the new users. How can i use this discount if i already pay full price in a month ? Cancel my premium and reinit subscription ?

  • Newbie
  • I already have subscription for Spotify Premium, and now Spotify offer discount (0.99eur/month for 3 months) for the new users. How can i use this discount if i already pay full price in a month ? Ca...
  • MattSuda
  • Spotify Star
  • 398 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 398 Views
  • 3 replies
  • 0 likes

Solved!! Cannot change Country in Profile Settings

Hi! I wanted to upgrade my account to premium, but as I have an Austrian credit card, i need to change my country to Austria. But it's not possible. In the settings I cannot choose anything else but Belgium (which is where I am currently). Would be g...

  • Regular
  • Hi!   I wanted to upgrade my account to premium, but as I have an Austrian credit card, i need to change my country to Austria. But it's not possible. In the settings I cannot choose...
  • geschirr
  • Regular
  • 486 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
  • 486 Views
  • 8 replies
  • 0 likes

Artist verification...been 10 weeks

I applied for artist verification 10 weeks ago and have not heard back from the Spotify Artist Verification team, even after several attempts to get a hold of someone. Any ideas as to what I can do to actually become a verified artist? Any help or su...

  • Casual Listener
  • I applied for artist verification 10 weeks ago and have not heard back from the Spotify Artist Verification team, even after several attempts to get a hold of someone. Any ideas as to what I can do t...
  • Maxim
  • Spotify Star
  • 253 Views
  • 5 replies
  • 0 likes
  • Account
    Other
  • 253 Views
  • 5 replies
  • 0 likes

Premium Subscription Not Working

My Spotify account has reverted back to the Free Version even though I've been on the Premium Version for a number of months. The account states that "Your subsciption renews automatically on 23/05/2016. You'll be charged $17.99." which is today. The...

  • Newbie
  • My Spotify account has reverted back to the Free Version even though I've been on the Premium Version for a number of months.   The account states that "Your subsciption renews automatically o...
  • 133 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 133 Views
  • 0 replies
  • 0 likes

Premium 3 meses por 29 pesos

Buenos días, ayer pagué por PRIMEEA VEZ mi suscripción premium para aprovechar esta oferta de 3 meses. Hoy se activó mi cuenta premium, pero me aparece sólo un mes de vigencia, en vez de los 3 que dicen en la página.Repito, es la primera vez que me s...

  • Newbie
  • Buenos días, ayer pagué por PRIMEEA VEZ mi suscripción premium para aprovechar esta oferta de 3 meses. Hoy se activó mi cuenta premium, pero me aparece sólo un mes de vigencia, en vez de los 3 que di...
  • MiguelRojero
  • Newbie
  • 4002 Views
  • 9 replies
  • 1 likes
  • Other
    Premium
    Subscription
  • 4002 Views
  • 9 replies
  • 1 likes

Payment

I used to pay with my credit card. Now, I just cant. It does have money and it is the one I already registered on my account...What´s wrong??

  • Casual Listener
  • I used to pay with my credit card. Now, I just cant. It does have money and it is the one I already registered on my account... What´s wrong??
  • user-removed
  • Not applicable
  • 179 Views
  • 3 replies
  • 0 likes
  • 179 Views
  • 3 replies
  • 0 likes

Premium stopped working - HELP PLEASE

My premium account stop working in all my devices, if I log in the Spotify website it says I have premium, but in my devices it says I don't, I've been using Spotify premium for quite long time and my none of my play list stopped working.

  • Newbie
  • My premium account stop working in all my devices, if I log in the Spotify website it says I have premium, but in my devices it says I don't, I've been using Spotify premium for quite long time and m...
  • 151 Views
  • 0 replies
  • 0 likes
  • Premium
  • 151 Views
  • 0 replies
  • 0 likes

Pagar spotify premium en oxxo con la oferta de 9 pesos

Quiero tener spotify premium y pagar en oxxo con la promocion de 3 meses por 9 pesos pero la nota que me de para imprimir y pagar en el oxxo me da un costo de 99 pesos.Si voy a pagar solamente me cobraran los 9 pesos? o me cobraran los 99?

  • Newbie
  • Quiero tener spotify premium y pagar en oxxo con la promocion de 3 meses por 9 pesos pero la nota que me de para imprimir y pagar en el oxxo me da un costo de 99 pesos. Si voy a pagar solamente me c...
  • 1702 Views
  • 0 replies
  • 3 likes
  • Premium
  • 1702 Views
  • 0 replies
  • 3 likes

Lost my premium account and can't get a new one

Hello! I lost my premium account because i forgot to pay that credit card. Now y have payed it, but i can't upgrade to premium with that or any other card. When i enter thedata it keeps saying that my card "is having a bad day" and won't take it. I'm...

  • Newbie
  • Hello!   I lost my premium account because i forgot to pay that credit card. Now y have payed it, but i can't upgrade to premium with that or any other card. When i enter thedata it keeps sayi...
  • Bittencourt
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 137 Views
  • 1 replies
  • 0 likes