Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I have a Facebook linked account which specifically says that I am Spotify FREE - however $11.99 is being debited from my account every month. I have tried to log in using the only 3 email addresses that I have and Spotify doesn't recognise them - I ...
I Upgraded my account to Premium vía Spotify.com, after not renewing my Apple Store spotify premium account i had. I filled with my credit card all The spaces and i received notice Of the payment by my Bank Of $102.87 MXN, but after that, instead Of ...
So without realising that my phone/the website decided to select Family+4 when I was going through the sign up for what I thought was Family+1, my subscription has been cut down from ~25 days remaining to 7, and I can only 'cancel' my family plan and...
My account was frozen due to insufficient funds, I then re-subscribed(updated my funds)through my apple acount, my apple acount tells me my subscription is verified, but my acount is still frozen. I payed and I want my acount unfrozen please.
HiIs it possible to pay my premium account with iTunes account balance?
So on May 7th I redeemed a one month card and was told my premium would expire June 7th. Then yesterday(May 15th) I redeemed a 3 month card. It went through and sent me a receipt. But when I check when my premium expires it still says June 7th. I log...
Help please . got a link for family premium and clicked use Facebook as login and it used the wrong account. It used someone else's account and I need to get it to mine and off the family premium !!!
Hey, my spotify account has been hacked, which is this one, but the guy doesn't know how to sign out of all devices I guess, because I'm still logged into my spotify account on the website, and on my desktop client. My login username is Phoenixion, a...
I went online and I went to see if I can get the student discount I put my card information and went to the next page to finish the process but my phone died and when I checked my bank status I saw that I was charged the five dollars and when I went ...
I registered on Spotify with Premium, I entered and authorized my PayPal, but spotify said the credit card is from a different country. So I switched the country and re-did the authorization. That brought me to my account and registered it, but it sa...
I tried to upgrade my Spotify to premium, using my student account but j get a message saying "Your student credentials are already associated with another Spotify account" but I haven't set them up with any other account! What shall I do?
Hi,I'm trying to cancel my subscription using theAccount -> "View Details" -> "cancel your subscription" -> "select reason" -> "continue" -> "Cancel my subscription" -> "Enter password for verification" menu line.Whenever I enter my password and pres...
Please please help me kick my friend off my Spotify I've tried to log her out countless of times and it isn't working and she won't
Hello, I want to delete my account, and the only solution I have found is texting on this forum. Anyone has any idea of how can I delete my account? Thanks!
Help. Can't log in using my Facebook account. Lost my oremium account as well. How to recover?
Hi! Heeelppp! I havent used spotify for ages and now I am ready to upload my own music to Spotify I cannot remember my username or passwor. How can I change these/find these? Also I don't want to log in through god darn facebook! Do I have to do this...
When trying to log in on ps4 it will say "login failed" Also when trying to log in on iPhone it says "log-in failed, you've already created an account with this e-mail address"I'm a bit confused as I'm just trying to log into my account not "create" ...
Hello, Hired a family plan and I am sending the invitation to the two emails, one worked perfectly just that the other returns me a message saying to the family plan to work the account must be in the same country. But the two are in the same country...
I have a Spark New Zealand mobile which provides a free Spotify Premium service. I would like to change this to a paid subscription so I dont lose access to my music if the mobile phone number is changed/cancelled.Can you tell me how to do this pleas...