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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9951 Views
  • 3 replies
  • 9 likes
  • Security
  • 9951 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 496851 Views
  • 982 replies
  • 112 likes
  • Account
  • 496851 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214125 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214125 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122778 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122778 Views
  • 72 replies
  • 12 likes

Premium subscription trouble

Hi I have reinstalled spotify and have logged in but it is saying I only have spotify free. I have spotify premium. How do I fix this problem as I am making payments for premium.

  • Visitor
  • Hi I have reinstalled spotify and have logged in but it is saying I only have spotify free. I have spotify premium. How do I fix this problem as I am making payments for premium.
  • MattSuda
  • Spotify Star
  • 166 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 166 Views
  • 1 replies
  • 0 likes

Whats wrong with my premium

There is something wrong with my premium for spotify and ever since there was a new update it wasnt letting me get the premium and i am using this on mobile but i need help with this bug or problem

  • Regular
  • There is something wrong with my premium for spotify and ever since there was a new update it wasnt letting me get the premium and i am using this on mobile but i need help with this bug or problem
  • MattSuda
  • Spotify Star
  • 651 Views
  • 9 replies
  • 0 likes
  • 651 Views
  • 9 replies
  • 0 likes

Spotify Premium Payment

I'm realy having trouble and a stressful time because I do not have that premium button. I've tried logging out, deleting the app, but still the same, can't find that premium button. I can't upgrade to Premium... (I'm paying with Itunes)

  • Casual Listener
  • I'm realy having trouble and a stressful time because I do not have that premium button. I've tried logging out, deleting the app, but still the same, can't find that premium button. I can't upgrade ...
  • MattSuda
  • Spotify Star
  • 242 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 242 Views
  • 2 replies
  • 0 likes

Solved!! Charged by iTunes and Spotify

Hello, I was charged by Spotify and iTunes both 10.55. Is there reason why? And who do I contact to take care of this?

  • Casual Listener
  • Hello, I was charged by Spotify and iTunes both 10.55. Is there reason why? And who do I contact to take care of this?
  • Selinav21
  • Casual Listener
  • 352 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 352 Views
  • 2 replies
  • 0 likes

Summer offer to College offer?

Will I be able to try the summer offer ($1) for the next 3 months, then cancel it and then sign up for the student price ($5)?

  • Newbie
  • Will I be able to try the summer offer ($1) for the next 3 months, then cancel it and then sign up for the student price ($5)?
  • MattSuda
  • Spotify Star
  • 170 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 170 Views
  • 1 replies
  • 1 likes

Subscription

So I tried to get the 0.99$ premium but it said that I was not eligible to get it. So I clicked it two more times and it said the same thing. It then charged me 3.00$ and did not give me premium. I would like my 3.00$ refunded.

  • Newbie
  • So I tried to get the 0.99$ premium but it said that I was not eligible to get it. So I clicked it two more times and it said the same thing. It then charged me 3.00$ and did not give me premium. I w...
  • Alejandro141
  • Newbie
  • 265 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 265 Views
  • 3 replies
  • 0 likes

Cerrar cuenta de Facebook asociada a spotify

Abrí spotify la primera vez con mi cuenta de Facebook y luego compre la premium usando otro correo. Ahora no puedo conectarme a Facebook con mi cuenta premium porque ya está asociada a otra cuenta de spotify. Que debo hacer?

  • Newbie
  • Abrí spotify la primera vez con mi cuenta de Facebook y luego compre la premium usando otro correo. Ahora no puedo conectarme a Facebook con mi cuenta premium porque ya está asociada a otra cuenta de...
  • 331 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 331 Views
  • 0 replies
  • 0 likes

Over charges of 9.99

I have family plan. Me and 2 users. Being charged 19.99. And being charged 9.99 from my account. Double charging me. For a year. I want to be refunded for the 9.99 for all the months since I have been on it. Over a year

  • Newbie
  • I have family plan. Me and 2 users. Being charged 19.99. And being charged 9.99 from my account. Double charging me. For a year. I want to be refunded for the 9.99 for all the months since I have bee...
  • 210 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 210 Views
  • 0 replies
  • 0 likes

Spotify won't allow me to buy Premium

When I go to buy, it will take me to the screen to purchase, but when I click "Accept and pay", it takes me back to the offor screen. Is there any other way to purchase premium?

  • Newbie
  • When I go to buy, it will take me to the screen to purchase, but when I click "Accept and pay", it takes me back to the offor screen. Is there any other way to purchase premium?
  • 246 Views
  • 0 replies
  • 0 likes
  • Premium
  • 246 Views
  • 0 replies
  • 0 likes

Quiero eliminar mi cuenta

Hola, tengo mi cuenta creada por medio de Facebook, pero por motivos personales quiero eliminarla para crear una aparte. He intentado contactar por correo numerosas ocasiones pero siempre me mandan un correo para que entre aquí a la comunidad y no el...

  • Newbie
  • Hola, tengo mi cuenta creada por medio de Facebook, pero por motivos personales quiero eliminarla para crear una aparte. He intentado contactar por correo numerosas ocasiones pero siempre me mandan u...
  • Blackwidow2
  • Newbie
  • 5090 Views
  • 3 replies
  • 3 likes
  • Account
  • 5090 Views
  • 3 replies
  • 3 likes

** Spotify gave my account away to a big brand! **

I have tried emailing Spotify support without getting a reply so I will try the forum again.Apparently a world famous brand wanted my username that I've had since Spotify came out as a Beta in Sweden in 2006.Without confirming with me Spotify deleted...

  • Regular
  • I have tried emailing Spotify support without getting a reply so I will try the forum again. Apparently a world famous brand wanted my username that I've had since Spotify came out as a Beta ...
  • none2k
  • Regular
  • 1721 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 1721 Views
  • 4 replies
  • 0 likes

Gifting Spofity in Belize

I'm in the US and would like to first a subscription to a friend in Belize. Will they be able to use the service there? Thanks.

  • Newbie
  • I'm in the US and would like to first a subscription to a friend in Belize. Will they be able to use the service there? Thanks. 
  • Bittencourt
  • Spotify Star
  • 970 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 970 Views
  • 1 replies
  • 0 likes

Device Password Email not being sent

Hello,I originally signed up with Spotify using my Facebook credentials. I would like to sign into Spotify on my streaming device. I have used the Device Reset Password functionality from my account multiple times, waited a few days, checked spam fil...

  • Casual Listener
  • Hello, I originally signed up with Spotify using my Facebook credentials.  I would like to sign into Spotify on my streaming device.  I have used the Device Reset Password functionality fr...
  • jsavio80
  • Newbie
  • 1093 Views
  • 6 replies
  • 1 likes
  • Login
  • 1093 Views
  • 6 replies
  • 1 likes

Solved!! I don't want automatic payments. I payed 0.99 cents for the summer.

If I cancel do I cancel my 0.99 cent deal entirely. How do I make sure Spotify doesn't automatically charge after the summer? So there is no option to pay in incriments?

  • Casual Listener
  • If I cancel do I cancel my 0.99 cent deal entirely. How do I make sure Spotify doesn't automatically charge after the summer? So there is no option to pay in incriments? 
  • MarkL3
  • Casual Listener
  • 301 Views
  • 2 replies
  • 0 likes
  • Premium
  • 301 Views
  • 2 replies
  • 0 likes

Can't update payment method

I had the spotify premium student discount option and then my associated card on my account had to be destroyed due to fraud. Before I could update my payment options with a new card - I graduated college. Now i am no longer eligible for the student ...

  • Newbie
  • I had the spotify premium student discount option and then my associated card on my account had to be destroyed due to fraud.  Before I could update my payment options with a new card - I gradua...
  • Ambivalence
  • Community Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 246 Views
  • 1 replies
  • 0 likes

Trouble activating Spotify Premium via Vodafone (Italy)

Hi. Today is was trying to activate my free premium subscription for 12 months that comes with my Vodafone plan on my account. After all the steps, and after logging into my Spotify account from the Vodafone site wizard, I get redirected to a page th...

  • Newbie
  • Hi. Today is was trying to activate my free premium subscription for 12 months that comes with my Vodafone plan on my account.   After all the steps, and after logging into my Spotify account ...
  • Ambivalence
  • Community Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • Account
  • 301 Views
  • 1 replies
  • 0 likes

Something went wrong

Constantly. I even got a brand new phone, downloaded the app, still get the same on every page. That didn't work. Please give it another go. Huh? I upgraded family to premium and we ALL HAVE THIS PROBLEM. How to permanently resolve beforemail I close...

  • Newbie
  • Constantly. I even got a brand new phone, downloaded the app, still get the same on every page. That didn't work. Please give it another go. Huh? I upgraded family to premium and we ALL HAVE THIS PRO...
  • Ambivalence
  • Community Legend
  • 593 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 593 Views
  • 1 replies
  • 0 likes

Going to college, currently have premium, looking to get the student discount

I am just wondering if it is possible to get the $4.99 a month premium now that I am going to college. I already am a premium user, I do not want to cancel my current subscription because I was recently charged for it. So is there a way that next mon...

  • Casual Listener
  • I am just wondering if it is possible to get the $4.99 a month premium now that I am going to college. I already am a premium user, I do not want to cancel my current subscription because I was recen...
  • Ambivalence
  • Community Legend
  • 380 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 380 Views
  • 3 replies
  • 0 likes

family plan

Does spotify family have an end date? Such as the Spotify student is only for 12 months

  • Newbie
  • Does spotify family have an end date? Such as the Spotify student is only for 12 months
  • MattSuda
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • Premium
  • 154 Views
  • 1 replies
  • 0 likes

Debit card was charged for a student membership but I am still only allowed the free membership.

I signed up for the student Spotify account and my credit card was charged but online and on the app it says I have a free membership. Why am I being chargedand or why isn't it switching over to a student account? Also when I try to contact Spotify t...

  • Newbie
  • I signed up for the student Spotify account and my credit card was charged but online and on the app it says I have a free membership. Why am I being chargedand or why isn't it switching over to a st...
  • MattSuda
  • Spotify Star
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 157 Views
  • 1 replies
  • 0 likes