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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi,I have a premium subscription and I need help to change the facebook account linked to this subscription to another one.Both are my facebook accounts. It's just that I use the new account and planning on to deactivate the other one.Any help is app...
Hi, I have just recieved an email informing me that my Spotify Premium account has had its email changed. For obvious reasons this is quite troubling and I wondered if a staff member could private message me so I can recover my account. Thank you.
I have premium and am paying 9.99 a month but i just realized that there is the option for students to just pay 5 a month. Since i'm a college student this is wonderful news haha. How can i change my premium subscription to the student discount subsc...
Hi all,I have difficulties to find a way how to reset my account which means deleting all playlists, saved preferences and so on.I would also want to change my username. If you just can delete my account, I am happy with that. So I can set it up as n...
I recently visited a hotel and was excited that I could use my Spotify account on their Sonos. This has turned into a reall nightmare for me since the "Log out Everywhere function" does not work for Sonos. I log in via facebook ( which I can never ch...
Hi All, I need help!free, unsatisfied, Free, Login, SubscriptionI raised this question via the contact form to spotify multiple times but dont get any respons! As stated in the subject I payed for Premium account for months but still get free.Followe...
Hello there, my account is linked with my Facebook account, so I don't have any username & pass combination. How can I setup my Spotify account on my Marantz ? Thanks
This is not a problem no longer for me but I just want to inform anyone out there having same problems.So today someone got to my acccount and he deleted all my playlists and created his own to my account.I tried to look same kind of problems from th...
Hi everyone,I have an italian account, I live in Germany now, and, since I have a german credit card I want to update my payment details and therefore my country. If I update my payment details I'm asked for the country change, I press ok but the pag...
Hello!I've been subscribing to Spotify for many years, and there are a few albums from some of my favorite artists that haven't been available for me. I simply thought it was because the artist chose to not have them available through Spotify. Howeve...
I sent an email at 11:10 this morning and I have not received a reply. I am sorry however when paying $15.00/month I would like someone to get back to me sooner than later since I am unable to use my Spotify on my computer. Jenna Fox <[snip]>11:10 AM...
It's been more than a month since I upgraded from premium to family but I'm still being charged 5.99 for the premium service on top of the 11.99, how can I solve this.
I have been paying for premium for 4 months now but cant get premium features. My subscription says i'm on 'spotify free' but i have been paying the fee monthly. Ive tried everything spotify suggests over and over to no avail! Im running out of patie...
I was just kicked off my premium account and can't login... I've tired everything but nothing is working... Help
I have an exsisting account with Spotify but I've recently updated my wireless plan and they've given me 2 years paid Spotify. What is the best way to change this over? Will I lose my exsisting account with Spotify? Thx
I attempted to restart my spotify student membership yesterday, and my account is still showing "free." My credit card shows that it was hit for $5.34 by spotify, however my membership is still not activated. I've tried every recommended step (loggin...
Every time I try to set my albums to available offline I'm getting a message saying unlock premium for $13.99
Hi, I managed to either lose my giftcard, or I didn't get it back from the cashier. My question is.. Is there any way to activate my giftcard with only a reciept from the store? I was told that spotify was able to deactivate my card, so is there any ...
Hi, I canceled Premium on April 27th and i sent feedback as to why i was cancelling, but I just recently got a receipt from paypay that I've paid for another month of premium. Can someone please review this and advise? Thanks so much,Katie
Hello, I am a new Rogers Wireless client and have already had Spotify for years. I connect to it through my Facebook login. So I have 2 years free of Spotify with my new Rogers plan. When I attempt to activate Spotify on myrogers account, it asks me ...