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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • jacobburgo
  • Newbie
  • 305990 Views
  • 870 replies
  • 98 likes
  • Account
  • 305990 Views
  • 870 replies
  • 98 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1140098 Views
  • 119 replies
  • 107 likes
  • Account
  • 1140098 Views
  • 119 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 81177 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 81177 Views
  • 64 replies
  • 9 likes

Superuser Contribution I cant' change my country

PlanFreeCountryFranceDevice(iPhone X)Operating System(iOS 13) My Question or IssueHello,i'm french, living in France, but my account show GB.When i want to change in the profil menu. I select country, but i have only one country : GB.could you help m...

  • Visitor
  • Plan Free Country France Device (iPhone X) Operating System (iOS 13)   My Question or Issue Hello, i'm french, living in France, but my account show GB. When i want to change in the ...
  • Xenia
  • Moderator
  • 299 Views
  • 2 replies
  • 0 likes
  • Account
  • 299 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify keeps switching to a random track

Plan: PremiumCountry JapanDevice Iphone XRHeadphones : Sony WH -1000XM3 My Question or IssueSpotify keeps switching to a track that is not in my library (after about 2-3 minutes of playing my track). This seems to be happening with my new headphones ...

  • Newbie
  • Plan: Premium Country Japan Device Iphone XR Headphones : Sony WH -1000XM3   My Question or Issue Spotify keeps switching to a track that is not in my library (after about 2-3 minutes...
  • Ivan
  • Spotify Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • Other
  • 251 Views
  • 1 replies
  • 0 likes

My Accounts Hacked

So I've never shared my account, always have had my account on the one device. Out of the blue, I was playing a podcast at work when I was interrupted by a creepy song being played. I found this odd and looked at it thinking it must have been a joke ...

  • Visitor
  • So I've never shared my account, always have had my account on the one device. Out of the blue, I was playing a podcast at work when I was interrupted by a creepy song being played. I found this odd ...
  • 引きこもり
  • Roadie
  • 606 Views
  • 1 replies
  • 0 likes
  • Account
  • 606 Views
  • 1 replies
  • 0 likes

Solved!! Display name

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 13, Windows 10, Android My Question or IssueIf I change my display name on android will it change on ios and desktop?

  • Casual Listener
  • Plan Premium Country USA Device iPhone 7 Operating System iOS 13, Windows 10, Android   My Question or Issue If I change my display name on android will it change on ios and desktop?
  • osvarsnakehdz
  • Casual Listener
  • 658 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 658 Views
  • 2 replies
  • 0 likes

Need help cancelling old premium acount

I had Spotify Premium on an old account of mine for my phone. However, I forgot not only the password, but the email used for this account too. The mobile app has no way of showing what email I'm using (as far as I'm aware), so I had to make a whole ...

  • Casual Listener
  • I had Spotify Premium on an old account of mine for my phone. However, I forgot not only the password, but the email used for this account too. The mobile app has no way of showing what email I'm usi...
  • Emilia_8
  • Community Legend
  • 311 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 311 Views
  • 3 replies
  • 0 likes

Display name and profile picture

PlanFree/PremiumCountryUSDeviceiPhone 8 My Question or Issue:As of today my account has been hacked. I was talking to someone from customer support for the last hour getting my email and password reset to my own. After they had successfully done that...

  • Visitor
  • Plan Free/Premium Country US Device iPhone 8   My Question or Issue: As of today my account has been hacked. I was talking to someone from customer support for the last hour getting my e...
  • PrettyMuchSwiss
  • Composer
  • 234 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 234 Views
  • 1 replies
  • 0 likes

Wechsel des Kontos

PlanFree/Premium PremiumCountry Deutschland Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIch habe einen Account in einem Familiy Konto, bin aber nicht administrat...

  • Casual Listener
  • Plan Free/Premium Premium Country Deutschland   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Questi...
  • Emilia_8
  • Community Legend
  • 1162 Views
  • 4 replies
  • 0 likes
  • Account
  • 1162 Views
  • 4 replies
  • 0 likes

Being charged for free account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei am being charged for 4 months in a row when I never should have been charged at all. 2 time...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i am be...
  • PrettyMuchSwiss
  • Composer
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 223 Views
  • 1 replies
  • 0 likes

Paid but set back to free account

I have a family plan subscription. Today I suddenly got ads between songs. Back home I found out that somehow my account was set back to a free account. I checked the invoices, the last one from 9 days ago is paid according to my spotify account. I w...

  • Casual Listener
  • I have a family plan subscription. Today I suddenly got ads between songs. Back home I found out that somehow my account was set back to a free account. I checked the invoices, the last one from 9 da...
  • PrettyMuchSwiss
  • Composer
  • 320 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 320 Views
  • 3 replies
  • 0 likes

Superuser Contribution Your system is hacked not my account

PlanFree/PremiumCountryUSADeviceiphoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been having a horrible experience with Spotify. First my account and YOUR SYSTEM n got hacked and bunch of songs that I do not wa...

  • Visitor
  • Plan Free/Premium Country USA Device iphone Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have been having a horrible experience with Spotify. ...
  • user-removed
  • Not applicable
  • 608 Views
  • 4 replies
  • 0 likes
  • Account
  • 608 Views
  • 4 replies
  • 0 likes

Superuser Contribution The PC app is not working properly

PlanFree/PremiumCountryUSDeviceDell E6420 laptopOperating SystemWindows 10 My Question or IssueI have been using the app successfully on my cellphone (tracfone/StraightTalk/Android). I have a new laptop and installed the Spotify app onto it. When I t...

  • Newbie
  •   Plan Free/Premium Country US Device Dell E6420 laptop Operating System Windows 10   My Question or Issue I have been using the app successfully on my cellphone (tracfone/Straig...
  • Mario
  • Spotify Legend
  • 361 Views
  • 2 replies
  • 0 likes
  • Login
  • 361 Views
  • 2 replies
  • 0 likes

spotify starts playing songs by itself. there's no other device that my account is open except my pc

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Luan
  • Spotify Star
  • 9303 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 9303 Views
  • 3 replies
  • 0 likes

Superuser Contribution Google home log in

Premium familycan log in via appcan log in via webcan log in via FaceBook trying to set up Spotify as music provider for Google Nest Hub and Google Mini.when I follow rhe steps and try to log in via user name/email OR Facebook to link, Cannot connect...

  • Visitor
  • Premium family can log in via app can log in via web can log in via FaceBook   trying to set up Spotify as music provider for Google Nest Hub and Google Mini. when I follow rhe steps and t...
  • Katerina
  • Spotify Legend
  • 763 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 763 Views
  • 2 replies
  • 0 likes

Somebody log in everytime that I don’t now

I have problem with something. There is somebody that log in every time that I have changed mij password and I did that several time. I have all ready ant this to the helpdesk I have done what they say. And it happend again. It is somebody that comes...

  • Visitor
  • I have problem with something. There is somebody that log in every time that I have changed mij password and I did that several time. I have all ready ant this to the helpdesk I have done what they s...
  • OneByBoo
  • Rising Star 4
  • 255 Views
  • 1 replies
  • 0 likes
  • Account
  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast Image Zooming In

PlanFreeCountryAllDeviceSmartphoneOperating SystemAll Hello, The images I'm using for my podcast seem to be zoomed in when looking at the individual episodes and previews. I have ensured these are square shaped and meet the sizing requirements (1400 ...

  • Visitor
  • Plan Free Country All Device Smartphone Operating System All   Hello,   The images I'm using for my podcast seem to be zoomed in when looking at the individual episodes and previ...
  • Ivan
  • Spotify Legend
  • 330 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 330 Views
  • 1 replies
  • 0 likes

Solved!! Exibição de nome e foto de usuário

Eu quero mudar o nome de exibição do meu usário e, se possível, a foto. Estou ciente que não é possível alterar o nome para login, mas quero apenas mudar como aparece para meus amigos. Eu desativei minha conta do Facebook - que estava vinculada à con...

  • Visitor
  • Eu quero mudar o nome de exibição do meu usário e, se possível, a foto. Estou ciente que não é possível alterar o nome para login, mas quero apenas mudar como aparece para meus amigos.   Eu de...
  • Luan
  • Spotify Star
  • 1041 Views
  • 3 replies
  • 0 likes
  • Account
  • 1041 Views
  • 3 replies
  • 0 likes

Accidental purchase of spotify premium, help me ?

Hi, i accidently purchased spotify premium on my credit card...Is there a way to cancel this purchase?thanks

  • Visitor
  • Hi, i accidently purchased spotify premium on my credit card... Is there a way to cancel this purchase? thanks
  • Jose_M
  • Spotify Star
  • 359 Views
  • 1 replies
  • 0 likes
  • Account
  • 359 Views
  • 1 replies
  • 0 likes

Account security

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFirst of all, all of these devices aren't even mine as I'm been using google pixel for the pa...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue First o...
  • PrettyMuchSwiss
  • Composer
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 235 Views
  • 1 replies
  • 0 likes

Brand Account / Radiostation / Playlists

Hey there,i couldn't find a satisfying answer anywhere to my following question, so i hope that somebody can help me out here. I'm working for a radio show on a quite popular radio station. We would like to create a "brand" account for our show, wher...

  • Casual Listener
  • Hey there, i couldn't find a satisfying answer  anywhere to my following question, so i hope that somebody can help me out here.  I'm working for a radio show on a quite popular radio sta...
  • HNTRS
  • Music Fan
  • 772 Views
  • 3 replies
  • 0 likes
  • Account
  • 772 Views
  • 3 replies
  • 0 likes

Solved!! Commercial/ads on family premium account

PlanPremiumCountrySweden DevicePCOperating SystemWindows 10 My Question or IssueWhy am I getting ads in the desktop application for buying shirts and stuff when being on a premium account? To me it kind of contradicts the purpose of being on a family...

  • Casual Listener
  • Plan Premium Country Sweden   Device PC Operating System Windows 10   My Question or Issue Why am I getting ads in the desktop application for buying shirts and stuff when being ...
  • PrettyMuchSwiss
  • Composer
  • 686 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 686 Views
  • 4 replies
  • 0 likes