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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 438 Views
  • 0 replies
  • 7 likes
  • Security
  • 438 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 440251 Views
  • 970 replies
  • 108 likes
  • Account
  • 440251 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195606 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195606 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106943 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106943 Views
  • 70 replies
  • 11 likes

spotify premium via boku

hello everybody,yesterday i wanted to uprgade my spotify free to premium and to pay with may phone credits via "Boku". after entering my mobile phone number it was said that there has been a mistake in upgrading my account. but then i saw, that never...

  • Newbie
  • hello everybody, yesterday i wanted to uprgade my spotify free to premium and to pay with may phone credits via "Boku". after entering my mobile phone number it was said that there has been a mistak...
  • osornios
  • Spotify Star
  • 4025 Views
  • 1 replies
  • 0 likes
  • Premium
  • 4025 Views
  • 1 replies
  • 0 likes

Randomly Charged £4.99 Without me Having to Authorise the Payment

Hello. On Friday 20th May 2016 at 6:47 GMT I was charged 4.99 from my bank account, without being notified. I was not even awake at the time, and did not authorise the payment. The payment has not yet been cleared, but I contacted my bank. I found th...

  • Newbie
  • Hello. On Friday 20th May 2016 at 6:47 GMT I was charged 4.99 from my bank account, without being notified. I was not even awake at the time, and did not authorise the payment. The payment has not ye...
  • user-removed
  • Not applicable
  • 240 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 240 Views
  • 1 replies
  • 1 likes

Money Back

i did a mistake and buy'd Premium i wasnt mean to buy it, can i have my moneys back?

  • Casual Listener
  • i did a mistake and buy'd Premium i wasnt mean to buy it, can i have my moneys back?
  • user-removed
  • Not applicable
  • 188 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 188 Views
  • 4 replies
  • 0 likes

Solved!! Account subscription cancellation

I had spotify premium on my Galaxy s5 sport. I broke the screen and the phone was the worthless. So i bought a new galaxy s7 edge. I logged in to my spotify account and it didnt have my premium account. BUT i got charged for my "premium". There is no...

  • Visitor
  • I had spotify premium on my Galaxy s5 sport. I broke the screen and the phone was the worthless. So i bought a new galaxy s7 edge. I logged in to my spotify account and it didnt have my premium accou...
  • user-removed
  • Not applicable
  • 347 Views
  • 4 replies
  • 0 likes
  • Account
  • 347 Views
  • 4 replies
  • 0 likes

Not able to purchase premium

Hey! When I open Spotify it says that there is this offer for three months of Spotify Premium for 0,99€. So I click on it, choose Paypal as payment option, get directed to the Paypal website, try to pay it and get redirected to the page with the Prem...

  • Newbie
  • Hey! When I open Spotify it says that there is this offer for three months of Spotify Premium for 0,99€. So I click on it, choose Paypal as payment option, get directed to the Paypal website, try to ...
  • user-removed
  • Not applicable
  • 279 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 279 Views
  • 1 replies
  • 0 likes

Tracks added to playlists - paying for prem

Just since yesterday I am seeing tracks appearing in my playlists that I did not add. I pay for premium. Why is this happening? New setting that can be turned off?

  • Newbie
  • Just since yesterday I am seeing tracks appearing in my playlists that I did not add. I pay for premium. Why is this happening? New setting that can be turned off?
  • user-removed
  • Not applicable
  • 136 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 136 Views
  • 1 replies
  • 0 likes

I payed for 3 Monthes, but just got one!

Hello Comunity, in Germany is at the time a special offer. In Spotify is an Ad, which promises you, thatt you'll get three Monthes for just 9,99€. But after I payed 9.99 my Account says, that I only have a one month subsribtion and the next Months wi...

  • Newbie
  • Hello Comunity,   in Germany is at the time a special offer. In Spotify is an Ad, which promises you, thatt you'll get three Monthes for just 9,99€.  But after I payed 9.99 my Account sa...
  • user-removed
  • Not applicable
  • 146 Views
  • 1 replies
  • 0 likes
  • Premium
  • 146 Views
  • 1 replies
  • 0 likes

1 month free premium

I upgraded premuim a month ago and it expired (that was my first month so it was free) and now my second month started and it says im not premuim but i can go offline but i cant download anything

  • Newbie
  • I upgraded premuim a month ago and it expired (that was my first month so it was free) and now my second month started and it says im not premuim but i can go offline but i cant download anything
  • user-removed
  • Not applicable
  • 272 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
  • 272 Views
  • 1 replies
  • 0 likes

iTunes

How do I pay for premium with iTunes credit?? I know it's slightly more expensive, but I have over $50 in iTunes that would otherwise be going to waste. It literally just won't do anything when I click the "upgrade" button on the iOS app.

  • Newbie
  • How do I pay for premium with iTunes credit?? I know it's slightly more expensive, but I have over $50 in iTunes that would otherwise be going to waste. It literally just won't do anything when I cli...
  • user-removed
  • Not applicable
  • 203 Views
  • 1 replies
  • 0 likes
  • Premium
  • 203 Views
  • 1 replies
  • 0 likes

Change country of my profile

I am an Italian Free client and I can't enter in my profile because it says that I can use Spotify just for 14 days abroad. The problem is that: it says that I'm abroad, but I never left Italy. How can I solve that problem?

  • Newbie
  • I am an Italian Free client and I can't enter in my profile because it says that I can use Spotify just for 14 days abroad. The problem is that: it says that I'm abroad, but I never left Italy. How c...
  • osornios
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 158 Views
  • 1 replies
  • 0 likes

Problema de conexion

En mi computadora me puedo conectar perfectamente a Spotify, pero en mi iphone 6 no puedo. Me dice que el nombre de usuario o contraseña son incorrectos. Ya desinstalé y volví a instalar la aplicación y el problema sigue. Alguien me puede ayudar con ...

  • Newbie
  • En mi computadora me puedo conectar perfectamente a Spotify, pero en mi iphone 6 no puedo. Me dice que el nombre de usuario o contraseña son incorrectos. Ya desinstalé y volví a instalar la aplicació...
  • osornios
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • Login
  • 171 Views
  • 1 replies
  • 0 likes

3 months for 9.99 pounds ineligible to me

There's an offer about 3 months for 9.99 pounds (99 danish kroners, one month is usually 99 kroners). Unfortunately this offer is ineligible to me, and i'm not entirely sure why. I pressed "go premium" under the offer, and it says "this offer is inel...

  • Newbie
  • There's an offer about 3 months for 9.99 pounds (99 danish kroners, one month is usually 99 kroners). Unfortunately this offer is ineligible to me, and i'm not entirely sure why. I pressed "go premiu...
  • user-removed
  • Not applicable
  • 196 Views
  • 1 replies
  • 0 likes
  • Premium
  • 196 Views
  • 1 replies
  • 0 likes

Solved!! Spotify code invalid

I bought a 3 month sub to Spotify Premium from a newsagent who didnt give me a receipt. I didnt think too much about this because I had previously bought subs there without issue. Unfortunately when my sub expired a couple of weeks later, I tried to ...

  • Casual Listener
  •   I bought a 3 month sub to Spotify Premium from a newsagent who didnt give me a receipt. I didnt think too much about this because I had previously bought subs there without issue. Unfortunate...
  • user-removed
  • Not applicable
  • 780 Views
  • 8 replies
  • 0 likes
  • Premium
    Subscription
  • 780 Views
  • 8 replies
  • 0 likes

Fausse publicité

Bonjour aujourd'hui jai vu une publicité très allechante de spotify, 3 mois pour seulement 0,99$. Wow quelle aubaine, c'est décidé je m'inscrit, malheureusement lorsque l'on clique sur le lien je suis redirigé vers le site officiel de spotify qui m'o...

  • Casual Listener
  • Bonjour aujourd'hui jai vu une publicité très allechante de spotify, 3 mois pour seulement 0,99$. Wow quelle aubaine, c'est décidé je m'inscrit, malheureusement lorsque l'on clique sur le lien je s...
  • osornios
  • Spotify Star
  • 195 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 195 Views
  • 2 replies
  • 0 likes

Spotify won't let me change my country

My country was originally set up as USA, I live in Canada. Spotify is connected to my facebook and says that my facebook is situated in USA, its not. Now spotify wont play.

  • Newbie
  • My country was originally set up as USA, I live in Canada. Spotify is connected to my facebook and says that my facebook is situated in USA, its not. Now spotify wont play.
  • ryanabutler4
  • Newbie
  • 3660 Views
  • 4 replies
  • 0 likes
  • 3660 Views
  • 4 replies
  • 0 likes

Solved!! 3 months for £9.99 - Nope!

Hi,I have just clicked on the £9.99 for 3 months offer on Spotify free, and it took me to a purchase page. I entered my details and bought the package. It says, however, that I will be charged again on 22/06/16, which is incorrect. I bought the £9.99...

  • Casual Listener
  • Hi, I have just clicked on the £9.99 for 3 months offer on Spotify free, and it took me to a purchase page. I entered my details and bought the package. It says, however, that I will be charged agai...
  • PlatypusPrime
  • Casual Listener
  • 372 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 372 Views
  • 2 replies
  • 0 likes

Student discount?

Signed up for student discount £4.99 month.First payment out £9.99 month??

  • Newbie
  • Signed up for student discount £4.99 month. First payment out £9.99 month??
  • Maxim
  • Spotify Star
  • 120 Views
  • 1 replies
  • 0 likes
  • Account
  • 120 Views
  • 1 replies
  • 0 likes

Is premium required?

When ever I try to play anything on my android phone it says I need a premium subscription. My Windows app still works with out it. How can I continue to use the ad based service on my phone.

  • Newbie
  • When ever I try to play anything on my android phone it says I need a premium subscription. My Windows app still works with out it. How can I continue to use the ad based service on my phone.
  • OviiiOne
  • Community Legend
  • 304 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 304 Views
  • 1 replies
  • 0 likes

Being charged twice

I got a new account but tried to use my same credit card. I tried for the 3 month for 99 cents, and when i had put all my info in, it said i already had that offer and i couldnt get it. Well it said its pending to charge me in my bank account twice f...

  • Casual Listener
  • I got a new account but tried to use my same credit card. I tried for the 3 month for 99 cents, and when i had put all my info in, it said i already had that offer and i couldnt get it. Well it said ...
  • Maxim
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 132 Views
  • 1 replies
  • 0 likes

Are currently subscribed people able to get the 0.99 Euro subscription?

So I have been subscried to Spotify for a quite a while and I'm interested in this 3 months for 0.99 Euro deal. But when I go to the page that advertises it says that I don't have the oppurtunity for the 0.99 euro subscription. So the question: If I ...

  • Newbie
  • So I have been subscried to Spotify for a quite a while and I'm interested in this 3 months for 0.99 Euro deal. But when I go to the page that advertises it says that I don't have the oppurtunity for...
  • user-removed
  • Not applicable
  • 189 Views
  • 2 replies
  • 0 likes
  • Premium
  • 189 Views
  • 2 replies
  • 0 likes