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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Papusvagyok
  • Newbie
  • 354901 Views
  • 902 replies
  • 105 likes
  • Account
  • 354901 Views
  • 902 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152990 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152990 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88565 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88565 Views
  • 68 replies
  • 10 likes

Login Failed on app, yet logs in fine on the website?

Hi folks, I have just signed up to another Spotify Premium account (Had to create a new one as my old one wouldnt log in either on the app - when setting up my Premium bundle with my mobile phone carrier) and it logs in online ok, but refuses to on m...

  • Newbie
  • Hi folks,   I have just signed up to another Spotify Premium account (Had to create a new one as my old one wouldnt log in either on the app - when setting up my Premium bundle with my mobile ...
  • osornios
  • Spotify Star
  • 126 Views
  • 1 replies
  • 0 likes
  • Login
  • 126 Views
  • 1 replies
  • 0 likes

How can I cancel my family plan?

How can I cancel my family plan? I have only found the option to change my invites but not to cancel the whole plan. Please help

  • Casual Listener
  • How can I cancel my family plan? I have only found the option to change my invites but not to cancel the whole plan. Please help 😞
  • osornios
  • Spotify Star
  • 603 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 603 Views
  • 4 replies
  • 0 likes

Solved!! Student discount with family subscription??

(Already have student discount) When I click on Family Discount a red error box pops up on the next page. Does anyone here do both student and family at the same time?

  • Casual Listener
  • (Already have student discount)   When I click on Family Discount a red error box pops up on the next page. Does anyone here do both student and family at the same time?    
  • ubanks25
  • Casual Listener
  • 880 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 880 Views
  • 2 replies
  • 0 likes

Changing Country and Payment Details Doesn't Work

I'm trying to change my means of payment from Aussie to UK card. All I get after clicking "change county" on the payment page is a loading sign and no progress. Can anyone help? Thanks

  • Newbie
  • I'm trying to change my means of payment from Aussie to UK card. All I get after clicking "change county" on the payment page is a loading sign and no progress. Can anyone help? Thanks
  • Maxim
  • Spotify Star
  • 95 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 95 Views
  • 1 replies
  • 0 likes

Cant login via my Apps :(

So upon signing up for spotify via a web browser, I can sign in perfectly fine, However when I try to sign in via the App for my Mac or the App for Android, It tells me my password or email is incorrect, However I can login perfectly fine on Spotify....

  • Newbie
  • So upon signing up for spotify via a web browser, I can sign in perfectly fine, However when I try to sign in via the App for my Mac or the App for Android, It tells me my password or email is incorr...
  • Maxim
  • Spotify Star
  • 101 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 101 Views
  • 1 replies
  • 0 likes

Spotify and Unidays

Hi.... I have the premium Spotify and I pay for it via my phone bill... I've just signed up to Uni days and realised I can get it 50% off. I've tried to redeem this i need to sign upnfor it again... there is no option for if you already have Spotify ...

  • Newbie
  • Hi.... I have the premium Spotify and I pay for it via my phone bill... I've just signed up to Uni days and realised I can get it 50% off. I've tried to redeem this i need to sign upnfor it again... ...
  • Maxim
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 150 Views
  • 1 replies
  • 0 likes

billing issues

Spotify took their 10.99 from my account april 5th, after this i cancelled service because its too expensive. Does this mean i have until may 5th on premium? My account is now the spotify "free" and im wondering why because i should still have the pr...

  • Newbie
  • Spotify took their 10.99 from my account april 5th, after this i cancelled service because its too expensive. Does this mean i have until may 5th on premium? My account is now the spotify "free" and ...
  • driveflanger
  • Community Legend
  • 104 Views
  • 1 replies
  • 0 likes
  • Account
  • 104 Views
  • 1 replies
  • 0 likes

Solved!! Student discount

I currently have spotify premium and want to swap to the student premium, if i cancel my current subscription to start a new one will i lose all my music saved to my library or will i still be able to access it from my new student subscription?

  • Newbie
  • I currently have spotify premium and want to swap to the student premium, if i cancel my current subscription to start a new one will i lose all my music saved to my library or will i still be able t...
  • Maxim
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 132 Views
  • 1 replies
  • 0 likes

Force end of premium subscription early ?

Hi there, Im about to fly out of the country. My premium ends in a couple of days, but Im able to get free premium from my mobile provider so I need ot sign up through vodafone. The problem is that it wont let me sign up until my current sub expires,...

  • Newbie
  • Hi there, Im about to fly out of the country. My premium ends in a couple of days, but Im able to get free premium from my mobile provider so I need ot sign up through vodafone. The problem is that i...
  • driveflanger
  • Community Legend
  • 132 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 132 Views
  • 1 replies
  • 0 likes

Solved!! Spotify security account

Dear staff, This morning I read that It has been published a database with hundreds of accounts. Two question: 1. We should change the user and password of Spotify? 2. Does my paypal account safe? (The acount witch I use to pay this softawre) Best Re...

  • Newbie
  • Dear staff,   This morning I read that It has been published a database with hundreds of accounts.   Two question:     1. We should change the user and password of Spot...
  • driveflanger
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • Security
  • 296 Views
  • 1 replies
  • 0 likes

Deactivate my premium subscription

Hello, I quit my subscription and now it's still premium until may 2016. I want to link my spotify account to my t-mobile account (paying for spotify on my mobile bill now) but cannot until my premium membership ends in may. Could someone of the staf...

  • Newbie
  • Hello,   I quit my subscription and now it's still premium until may 2016.   I want to link my spotify account to my t-mobile account (paying for spotify on my mobile bill now) but cann...
  • driveflanger
  • Community Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • Account
  • 312 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium Inquiry

Hello, I am so happy because Spotify is here in the Philippines. I just used up my free 7 days trial and now I am looking forward to subscribe to Spotify premium. The problem is that it only allows Mastercard and VISA as the method of payment. How ab...

  • Gig Goer
  • Hello,   I am so happy because Spotify is here in the Philippines. I just used up my free 7 days trial and now I am looking forward to subscribe to Spotify premium. The problem is that it on...
  • Mickho
  • Newbie
  • 8093 Views
  • 24 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 8093 Views
  • 24 replies
  • 0 likes

Spotify keeps auto-pausing after 1 minute of music

I signed up for spotify premium 12 month subscription through Singtel, but after that it keeps on auto pausing by itself! Can i get a refund?

  • Newbie
  • I signed up for spotify premium 12 month subscription through Singtel, but after that it keeps on auto pausing by itself! Can i get a refund?
  • gnovella16
  • Roadie
  • 213 Views
  • 1 replies
  • 0 likes
  • Premium
  • 213 Views
  • 1 replies
  • 0 likes

Extending Prepaid Premium

Hello, I bought premium with a prepaid merchant (not using any card). So my premium expires in 7 days (1st of May) and I want to know if I buy another month of premium before the expiry date, does it stay the same for the next month (1st of June) or ...

  • Newbie
  • Hello, I bought premium with a prepaid merchant (not using any card).   So my premium expires in 7 days (1st of May) and I want to know if I buy another month of premium before the expiry date...
  • gnovella16
  • Roadie
  • 1361 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 1361 Views
  • 1 replies
  • 1 likes

"Your Country Does Not Match The One Set In Your Profile"

It tells me that my country is set to US, which it was not when I signed up - it was set to Australia. I have no VPN, all geolocation websites tell me I am in my correct country and correct location. This is the second day I have been locked out of S...

  • Casual Listener
  • It tells me that my country is set to US, which it was not when I signed up - it was set to Australia. I have no VPN, all geolocation websites tell me I am in my correct country and correct location....
  • chadfromhell
  • Casual Listener
  • 208 Views
  • 5 replies
  • 0 likes
  • Login
  • 208 Views
  • 5 replies
  • 0 likes

Account hacked / no response from Spotify for over 1 week

This is my last attempt.. My account got hacked and I can''t logg in or reset PW (e-mail was changed through hacker). I just created a new account, using my "old" e-mail address, just to write into this forum, SO PLEASE ANSWER ME!I contacted spotifiy...

  • Visitor
  • This is my last attempt..   My account got hacked and I can''t logg in or reset PW (e-mail was changed through hacker). I just created a new account, using my "old" e-mail address, just to wri...
  • user-removed
  • Not applicable
  • 253 Views
  • 4 replies
  • 1 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 253 Views
  • 4 replies
  • 1 likes

Problem with family Abo

Hello, i have problem to invite my daughter to the Family abo. she recive the mail to join, but we open the link it says it is not possible to match this accoutn to the family abo. What can i do? Kind Regards Jiggy

  • Casual Listener
  • Hello,   i have problem to invite my daughter to the Family abo. she recive the mail to join, but we open the link it says it is not possible to match this accoutn to the family abo.   ...
  • Jigsaw77
  • Casual Listener
  • 166 Views
  • 4 replies
  • 0 likes
  • Account
  • 166 Views
  • 4 replies
  • 0 likes

I cant connect facebook to my account. I've tried everything but still it doesn't work. HELPPPPP

I already tried connecting through my computer and ipad none worked.In my computer it keeps on saying that there's a temporary error, try it again.In my ipad, I try connect through the social, but when I clicked the connect to facebook, once it's bac...

  • Casual Listener
  • I already tried connecting through my computer and ipad none worked. In my computer it keeps on saying that there's a temporary error, try it again. In my ipad, I try connect through the social, bu...
  • maatje90
  • Casual Listener
  • 319 Views
  • 6 replies
  • 0 likes
  • 319 Views
  • 6 replies
  • 0 likes

Solved!! Canceled subscription last month but was still charged today, want to cancel but still charged me!

Hi, I cancelled my subscription last month but I was still charged today for the subscription from 4/25 to 5/25. I would like to cancel my subscription TODAY and get a refund for the next month that I already paid, I don't want to use it for the next...

  • Newbie
  • Hi,   I cancelled my subscription last month but I was still charged today for the subscription from 4/25 to 5/25. I would like to cancel my subscription TODAY and get a refund for the next mo...
  • user-removed
  • Not applicable
  • 379 Views
  • 5 replies
  • 0 likes
  • Account
  • 379 Views
  • 5 replies
  • 0 likes

Spotify Family plan - Spotify seems to think we live in different countries

So I have set up a family plan for my mom and I, we live in the same house. Problem is, she set up her spotify trial while travelling and Spotify seems to think we live in different countries and will not let her into the plan. I have changed the cou...

  • Newbie
  • So I have set up a family plan for my mom and I, we live in the same house. Problem is, she set up her spotify trial while travelling and Spotify seems to think we live in different countries and wil...
  • user-removed
  • Not applicable
  • 133 Views
  • 1 replies
  • 0 likes
  • Premium
  • 133 Views
  • 1 replies
  • 0 likes