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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8984 Views
  • 1 replies
  • 9 likes
  • Security
  • 8984 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481006 Views
  • 979 replies
  • 111 likes
  • Account
  • 481006 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210648 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210648 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120733 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120733 Views
  • 72 replies
  • 12 likes

SoulDeceiver's latest album just disappeared

Help! The latest album from Souldeceiver has vanished from the bands page https://open.spotify.com/artist/2FdxnNop2fGGiaDbszPUOB When I search for the album 'New Nation' I can see it but it won't allow plays. https://open.spotify.com/album/6UEREN5Lgc...

  • Newbie
  • Help!   The latest album from Souldeceiver has vanished from the bands page https://open.spotify.com/artist/2FdxnNop2fGGiaDbszPUOB     When I search for the album 'New Nation...
  • Maxim
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • Other
  • 132 Views
  • 1 replies
  • 0 likes

Cancel

I need to cancel my service please!

  • Casual Listener
  • I need to cancel my service please!
  • Maxim
  • Spotify Star
  • 116 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 116 Views
  • 1 replies
  • 0 likes

Cancel

I never Ed to cancel my service

  • Casual Listener
  • I never Ed to cancel my service
  • 115 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 115 Views
  • 0 replies
  • 0 likes

Can i delete a credit card?

Wondering if and how I can delete a credit card. I had a new one issued to me by my bank, and it will not update the card epiration dates or varification codes because it is the same number. So I'm guessing I have to delete it and start over, which i...

  • Casual Listener
  • Wondering if and how I can delete a credit card. I had a new one issued to me by my bank, and it will not update the card epiration dates or varification codes because it is the same number. So I'm g...
  • user-removed
  • Not applicable
  • 277 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 277 Views
  • 4 replies
  • 0 likes

New account

Someone used my email to make an account and now I want to take over and change the username or can I just delete the account and start over again...if so how?

  • Newbie
  • Someone used my email to make an account and now I want to take over and change the username or can I just delete the account and start over again...if so how?
  • user-removed
  • Not applicable
  • 160 Views
  • 2 replies
  • 0 likes
  • Account
  • 160 Views
  • 2 replies
  • 0 likes

Premium Subscription cancelled after just 2 days

I subscribed to a spotify offer of 9.99 for 3 months two days ago. But I have cancelled my subscription two days after subscribing. WIll I get my money refunded? And if not if i resubscribe will I be charged again?

  • Newbie
  • I subscribed to a spotify offer of 9.99 for 3 months two days ago. But I have cancelled my subscription two days after subscribing. WIll I get my money refunded? And if not if i resubscribe will I be...
  • LordRollin
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 172 Views
  • 1 replies
  • 0 likes

Premium problems

Hi, today I subscribed to Spotify through my apple subscriptions on my phone. It however hasn't shown up in the app. I've tried logging out and back in, Resetting my phone, and even deleting the app and downloading it again. Can you help me out?

  • Newbie
  • Hi, today I subscribed to Spotify through my apple subscriptions on my phone. It however hasn't shown up in the app. I've tried logging out and back in, Resetting my phone, and even deleting the app ...
  • LordRollin
  • Community Legend
  • 130 Views
  • 1 replies
  • 0 likes
  • Premium
  • 130 Views
  • 1 replies
  • 0 likes

Solved!! Paid for premium twice and charged but did not receive it

Hi Spotify. I paid for Spotify premium for 1 month for .99 . It didn't work so I went to the 3 month for .99 and that didn't work either. I was instantly charged for both even though I got no premium. It said my credit card won't work with it. Can I ...

  • Casual Listener
  • Hi Spotify. I paid for Spotify premium for 1 month for .99 . It didn't work so I went to the 3 month for .99 and that didn't work either. I was instantly charged for both even though I got no premium...
  • user-removed
  • Not applicable
  • 551 Views
  • 5 replies
  • 0 likes
  • Premium
  • 551 Views
  • 5 replies
  • 0 likes

Spotify Family Q and A

The Spotify Q and A does not answer the fundamental question....which is, do ALL the family accounts get 3 device access to premium Spotify?

  • Newbie
  • The Spotify Q and A does not answer the fundamental question....which is, do ALL the family accounts get 3 device access to premium Spotify?
  • LordRollin
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 186 Views
  • 1 replies
  • 0 likes

double family premium account

Hi, How can I remove a family account? A familymember created a premium family account and invited me. But I accidentally created one myself too. Now I cannot accept the invitation of my familymember, because I allready have a family account... I don...

  • Newbie
  • Hi,   How can I remove a family account?   A familymember created a premium family account and invited me. But I accidentally created one myself too. Now I cannot accept the invitation ...
  • LordRollin
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 147 Views
  • 1 replies
  • 0 likes

Unlink Spotify and Facebook

Hi How do I unlink my Spotify from my Facebook?

  • Casual Listener
  • Hi   How do I unlink my Spotify from my Facebook?
  • KatesHere
  • Community Legend
  • 427 Views
  • 5 replies
  • 0 likes
  • Account
  • 427 Views
  • 5 replies
  • 0 likes

Two accounts

I have two accounts one made by e-mail address with premium and other one made with Facebook,free. I want to connect to Facebook from the premium one but the application doesn't allows me because I already have the second account linked with it. It d...

  • Visitor
  • I have two accounts one made by e-mail address with premium and other one made with Facebook,free. I want to connect to Facebook from the premium one but the application doesn't allows me because I a...
  • LordRollin
  • Community Legend
  • 128 Views
  • 1 replies
  • 0 likes
  • Account
  • 128 Views
  • 1 replies
  • 0 likes

Please stop overcharging me and give me back my student discount

Hi, I just found out that after 4 months of paying GBP4.99 for student subscription I have been reverted back to normal subscription and there's no way of renewing. The website is incredibly user unfriendly - link to the page for student discount is ...

  • Newbie
  • Hi,    I just found out that after 4 months of paying GBP4.99 for student subscription I have been reverted back to normal subscription and there's no way of renewing.   The websit...
  • LordRollin
  • Community Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 159 Views
  • 1 replies
  • 0 likes

Premium

Signed up for premium for .99 first 3 months... got a receipt but my credit card looks like it was charged multiple times and still can't access premium... tried logging out and logging in ... and installing the app ... help!!!

  • Casual Listener
  • Signed up for premium for .99 first 3 months... got a receipt but my credit card looks like it was charged multiple times and still can't access premium... tried logging out and logging in ... and in...
  • MaryS
  • Roadie
  • 188 Views
  • 3 replies
  • 0 likes
  • Premium
  • 188 Views
  • 3 replies
  • 0 likes

I want to get the summer deal, but...

So I don't have a credit card or debit card, but I do have a little bit of money on my play account. Is there any way to pay using that?

  • Newbie
  • So I don't have a credit card or debit card, but I do have a little bit of money on my play account. Is there any way to pay using that?
  • MaryS
  • Roadie
  • 286 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 286 Views
  • 1 replies
  • 0 likes

money

So I got chraged for premium, but next time I got on, I didnt have premium anymore. Today I tried signing up for the student one, Wouldnt let me bur charged me anyway. How do I get that back?

  • Newbie
  • So I got chraged for premium, but next time I got on, I didnt have premium anymore. Today I tried signing up for the student one, Wouldnt let me bur charged me anyway. How do I get that back?
  • MaryS
  • Roadie
  • 166 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 166 Views
  • 1 replies
  • 1 likes

Spotify shows no Facebook friends

Hello, I am using Spotify with my Facebook account and says: There are no friends using Spotify, but I know this is not true. They cannot find me either. Any Ideas? GreatzSchnarcher

  • Casual Listener
  • Hello,   I am using Spotify with my Facebook account and says: There are no friends using Spotify, but I know this is not true. They cannot find me either. Any Ideas?   Greatz Schnarch...
  • Schnarcher
  • Casual Listener
  • 281 Views
  • 4 replies
  • 0 likes
  • Account
  • 281 Views
  • 4 replies
  • 0 likes

Solved!! Family account

Ok, so my NUS account just ran out but now looking at opening a family account. My question is that say I have all the members of the family on my account and one of them buys something, say an album or whatever, who is charged? Would it automaticall...

  • Casual Listener
  • Ok, so my NUS account just ran out but now looking at opening a family account.   My question is that say I have all the members of the family on my account and one of them buys something, say...
  • Bittencourt
  • Spotify Star
  • 320 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 320 Views
  • 3 replies
  • 0 likes

All my songs have disappeared

Under 'Your Music' when i click on Songs, there is nothing there. All of my songs have disappeared. They were all there yesterday. Help!

  • Newbie
  • Under 'Your Music' when i click on Songs, there is nothing there. All of my songs have disappeared. They were all there yesterday. Help!
  • Bittencourt
  • Spotify Star
  • 155 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 155 Views
  • 1 replies
  • 0 likes

accidentally bought spotify premium

I bought a 10€ coupon for spotify earlier that day because I wanted to purchase the offer where you can get three months of spotify premium for 0,99€, I did what it said on the back of my coupon and entered my code, but instead of purchasing the thre...

  • Newbie
  • I bought a 10€ coupon for spotify earlier that day because I wanted to purchase the offer where you can get three months of spotify premium for 0,99€, I did what it said on the back of my coupon and ...
  • Maxim
  • Spotify Star
  • 249 Views
  • 1 replies
  • 0 likes
  • Premium
  • 249 Views
  • 1 replies
  • 0 likes