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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
89200 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
760359 Views
18 replies
29 likes
My subscription says that I am using the free service when in fact I am paying for Premium. My credit card has been debited on the 8th of the month, the last debit being on 8th March 2016. Why can I not get the premium service that I am paying for?
My subscription says that I am using the free service when in fact I am paying for Premium. My credit card has been debited on the 8th of the month, the last debit being on 8th March 2016. Why can I ...
Spotify Star
267 Views
1 replies
0 likes
When I signed up for Spotify, it automatically chose a country for me. However, that was not the country I was actually in. Now, 14 days are over and I can't log back in. It tells me to change my country, but when I edit my account, I was only given ...
When I signed up for Spotify, it automatically chose a country for me. However, that was not the country I was actually in. Now, 14 days are over and I can't log back in. It tells me to change my cou...
Spotify Star
249 Views
1 replies
0 likes
Hi, How can I disassociate my Facebook profile from Spotify and login just using username and password? Thanks.
Hi, How can I disassociate my Facebook profile from Spotify and login just using username and password? Thanks.
Spotify Star
2148 Views
1 replies
2 likes
I've tried posting numerous times on this forum, I have also filled out that flow sheet and I still haven't got a response. I signed up for a student premium account and everything went through. My bank account was billed. I checked my email but did ...
I've tried posting numerous times on this forum, I have also filled out that flow sheet and I still haven't got a response. I signed up for a student premium account and everything went through. My b...
Community Legend
324 Views
1 replies
0 likes
Twice today Spotify has paused my playback and said it was playing on another user's device. The first one was a German iPhone and the second was a desktop computer. Nobody else has ever had access to my Spotify info. The first pause was when listeni...
Twice today Spotify has paused my playback and said it was playing on another user's device. The first one was a German iPhone and the second was a desktop computer. Nobody else has ever had access t...
Regular
3895 Views
2 replies
0 likes
When i first subscibed to premium i set it up so it would just bill my cellphone bill every month. i had to cancel that subscription because i forgot my password and couldnt get it back. i wanted to set up a new premium account but i cant remember ho...
When i first subscibed to premium i set it up so it would just bill my cellphone bill every month. i had to cancel that subscription because i forgot my password and couldnt get it back. i wanted to ...
Spotify Star
302 Views
1 replies
0 likes
Hello my name is Tianna And I'm having trouble logging into Facebook on Spotify the app and also with a web browser on the computer do you have any solutions to what the problem might be. And I have Steve no help or any instructions on how to fix thi...
Hello my name is Tianna And I'm having trouble logging into Facebook on Spotify the app and also with a web browser on the computer do you have any solutions to what the problem might be. And I have ...
Community Legend
641 Views
5 replies
0 likes
I live in the US, bought an electronic gift card (code) at https://www.spotify.com/us/get-spotify/e-card/ which was delivered by email to the recipient, who lives in Mexico. However, when trying to use the code, it says it can't be used there. Why? T...
I live in the US, bought an electronic gift card (code) at https://www.spotify.com/us/get-spotify/e-card/ which was delivered by email to the recipient, who lives in Mexico. However, when trying to u...
Regular
452 Views
2 replies
0 likes
Hello Spotify Community, I wanna know if there is a german speaking community out there. And if there isn't, is it possible in the near future to have it?GreetingsEvelyn
Hello Spotify Community, I wanna know if there is a german speaking community out there. And if there isn't, is it possible in the near future to have it? Greetings Evelyn
Spotify Star
841 Views
3 replies
0 likes
I changed passwords or three times I can see my account on safari. But can't access the app. Keeps telling me wrong password. Deleted app reset phone idk what else to do
I changed passwords or three times I can see my account on safari. But can't access the app. Keeps telling me wrong password. Deleted app reset phone idk what else to do
Spotify Star
298 Views
1 replies
0 likes
I have Spotify Premium since 1 year and a half ago, I never had a problem till last sunday when I got a message saying that I havent upgrated it yet, it had to be paid on 14 March, on that day I had the money on my account and Spotify didnt credited ...
I have Spotify Premium since 1 year and a half ago, I never had a problem till last sunday when I got a message saying that I havent upgrated it yet, it had to be paid on 14 March, on that day I had ...
Community Legend
1516 Views
20 replies
0 likes
When did Spotify decide to change login to only beeing posiable to do with facebook login ?? - without notifying there Paying users ?
When did Spotify decide to change login to only beeing posiable to do with facebook login ?? - without notifying there Paying users ?
Regular
495 Views
8 replies
0 likes
Hola! El lunes pagué premium por un mes, se activó el martes y usé premium, y ayer viernes de la nada me la quitaron y ahora dice spotify FREE tengo mi recibo de pago, y dice que vence hasta el 28 de abril, mi smart tv me sacó d ela aplicación porque...
Hola! El lunes pagué premium por un mes, se activó el martes y usé premium, y ayer viernes de la nada me la quitaron y ahora dice spotify FREE tengo mi recibo de pago, y dice que vence hasta el 28 de...
Community Legend
580 Views
1 replies
0 likes
My account is still free but I paid for a premium, I've tried multiple times of deleting and redownloading the app. I also never received an email confirmation of the upgrade. I need help asap.
My account is still free but I paid for a premium, I've tried multiple times of deleting and redownloading the app. I also never received an email confirmation of the upgrade. I need help asap.
Casual Listener
1529 Views
15 replies
0 likes
Hello my name is tianna and recently I got in contact with Spotify due to being charged twice in one month . Their reasoning for charge me twice because they didn't charge me for February which has nothing to do with me but you as a company.Now that ...
Hello my name is tianna and recently I got in contact with Spotify due to being charged twice in one month . Their reasoning for charge me twice because they didn't charge me for February which has n...
Regular
688 Views
8 replies
0 likes
hola, lo que pasa es que yo unos meses atras yo tome la promosion de 3 meses por 9 pesos (no recuerdo bien) pero la pague con una tarjeta de regalo, y ahora que mi suscripcion ya vencio y quiero renovarla con la misma tarjeta de regalo ya no me deja ...
hola, lo que pasa es que yo unos meses atras yo tome la promosion de 3 meses por 9 pesos (no recuerdo bien) pero la pague con una tarjeta de regalo, y ahora que mi suscripcion ya vencio y quiero reno...
Community Legend
488 Views
3 replies
0 likes
Hello yesterday night at 00:34 igot a message on my mail that my email had been changed. But no one had logged into my email so how does this work?I can still connect thru facebook but i cant change email or password =/ Please help me, the hackers em...
Hello yesterday night at 00:34 igot a message on my mail that my email had been changed. But no one had logged into my email so how does this work? I can still connect thru facebook but i cant chang...
Spotify Star
489 Views
3 replies
0 likes
I am trying to figure out whats going on with my account. Two weeks ago I noticed all of my playlists were gone and someone else had added music and removed all of my music on my account. I have tried to change the password, but the email has been ch...
I am trying to figure out whats going on with my account. Two weeks ago I noticed all of my playlists were gone and someone else had added music and removed all of my music on my account.  ...
Spotify Star
324 Views
1 replies
0 likes
I recently purchased a new cell phone. My previously saved Spotify playlists and songs are not or haven't transfered from my last cell to my current new one. Thoughts?
I recently purchased a new cell phone. My previously saved Spotify playlists and songs are not or haven't transfered from my last cell to my current new one. Thoughts?
Spotify Star
271 Views
1 replies
0 likes
Compre la tarjeta, ingrese el código y solo lo tuve un día. A la mañana siguiente aparecía que no era premium.
Compre la tarjeta, ingrese el código y solo lo tuve un día. A la mañana siguiente aparecía que no era premium.
Spotify Star
487 Views
5 replies
0 likes
