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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9951 Views
  • 3 replies
  • 9 likes
  • Security
  • 9951 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 496945 Views
  • 982 replies
  • 112 likes
  • Account
  • 496945 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214130 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214130 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122779 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122779 Views
  • 72 replies
  • 12 likes

Spotify Premium

There was an offer: SpotifyPremium 3 months for 0,99C. Well of course I wanted to profit from this offer and I payed these 0,99C. Even after I deleted the app my account is still "FREE". And no, I've got no other Spotify accounts. Can someone help me...

  • Newbie
  • There was an offer: SpotifyPremium 3 months for 0,99C. Well of course I wanted to profit from this offer and I payed these 0,99C. Even after I deleted the app my account is still "FREE". And no, I've...
  • mapuya19
  • Community Legend
  • 272 Views
  • 3 replies
  • 0 likes
  • Premium
  • 272 Views
  • 3 replies
  • 0 likes

Solved!! Premium Family and Existing Subscription

Hi,i already have a Premium Subscription untill 2017, what happens if i purchase Premium Family? Will be charged each month with 14.99$? Since when? Or a partial payment is applied until my premium subscription ends at 2017? ThanksRegards

  • Casual Listener
  • Hi, i already have a Premium Subscription untill 2017, what happens if i purchase Premium Family? Will be charged each month with 14.99$? Since when? Or a partial payment is applied until my premium...
  • dmln66
  • Casual Listener
  • 326 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 326 Views
  • 3 replies
  • 0 likes

Still Subscribed

Last month I cancelled my subscription, clicked through all the way past the jackson 5 song and everything, only to be charged again this month. I don't want this charge, as I have not used Spotify at all and I had already tried to cancel. I also hop...

  • Casual Listener
  • Last month I cancelled my subscription, clicked through all the way past the jackson 5 song and everything, only to be charged again this month. I don't want this charge, as I have not used Spotify a...
  • Maxim
  • Spotify Star
  • 287 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
  • 287 Views
  • 5 replies
  • 0 likes

3 months upgraded not working

I've upgraded my spotify to 3 months for 99p but it hasn't upgraded and it took the money out of the bank

  • Newbie
  • I've upgraded my spotify to 3 months for 99p but it hasn't upgraded and it took the money out of the bank
  • osornios
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • Premium
  • 160 Views
  • 1 replies
  • 0 likes

Solved!! Delete my account

I want to delete this spotify account, because I have another, this one will not use more as I do? I am Brazilian and I'm having trouble, sorry my English is that I am using google translator.

  • Newbie
  • I want to delete this spotify account, because I have another, this one will not use more as I do? I am Brazilian and I'm having trouble, sorry my English is that I am using google translator.
  • user-removed
  • Not applicable
  • 303 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 303 Views
  • 1 replies
  • 0 likes

Family Subscription

Hi there! I recently bought Family subs., have been a Premium user for some years now. Thank you for the services, by the way. Can´t do without Spotify The question I have is regarding adding existing premium users to my family account.I tried inviti...

  • Casual Listener
  • Hi there!   I recently bought Family subs., have been a Premium user for some years now. Thank you for the services, by the way. Can´t do without Spotify 🙂   The question I have is reg...
  • osornios
  • Spotify Star
  • 646 Views
  • 5 replies
  • 0 likes
  • Account
  • 646 Views
  • 5 replies
  • 0 likes

Actualizar Spotify a premium familiar

Buen dia, mi problema es el siguiente: Actualmente tengo una cuenta Spotify secular que registre mediante facebook, pero vi el plan familiar y quiero actualizar pero mi duda es la siguiente Los demas usuarios de mi familia.. tendran que entrar a spot...

  • Casual Listener
  • Buen dia, mi problema es el siguiente:   Actualmente tengo una cuenta Spotify secular que registre mediante facebook, pero vi el plan familiar y quiero actualizar pero mi duda es la siguiente ...
  • osornios
  • Spotify Star
  • 450 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 450 Views
  • 3 replies
  • 0 likes

cancel spotify premium for spotify family?

If i cancel my spotify premium will i loose all of my downloaded songs and playlists? I will be gettimg spotify family wich is basically the same thing, i just dont want to loose all of my presaved music. Thanks!

  • Casual Listener
  • If i cancel my spotify premium will i loose all of my downloaded songs and playlists? I will be gettimg spotify family wich is basically the same thing, i just dont want to loose all of my presaved m...
  • Spoatyboaty2
  • Newbie
  • 408 Views
  • 4 replies
  • 0 likes
  • Other
    Premium
    Unlimited
  • 408 Views
  • 4 replies
  • 0 likes

Solved!! Existing play list from other accounts

My son has a student account and I want to add him to the family account. Will he lose his play list from his existing account.

  • Newbie
  • My son has a student account and I want to add him to the family account. Will he lose his play list from his existing account.
  • LordRollin
  • Community Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • Premium
  • 214 Views
  • 1 replies
  • 0 likes

Email

I need to reset my password and no longer have access to my old email. Please help!

  • Newbie
  • I need to reset my password and no longer have access to my old email. Please help!
  • user-removed
  • Not applicable
  • 173 Views
  • 1 replies
  • 0 likes
  • Login
  • 173 Views
  • 1 replies
  • 0 likes

Payment

I subscribed for the free Spotify but keep getting charged. How do i get this to stop? I can not cancel on the subscription page because it says i do not have a subscription.

  • Visitor
  • I subscribed for the free Spotify but keep getting charged. How do i get this to stop? I can not cancel on the subscription page because it says i do not have a subscription.
  • user-removed
  • Not applicable
  • 166 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 166 Views
  • 3 replies
  • 0 likes

Forgotten Password and No Email

I mares Spotify account a few months ago and I want to get back on it. The problem is that my old phone had broke and it's been off for a while and I just got a new phone yesterday and I can't remember the password. I also didn't have an email set up...

  • Newbie
  • I mares Spotify account a few months ago and I want to get back on it. The problem is that my old phone had broke and it's been off for a while and I just got a new phone yesterday and I can't rememb...
  • user-removed
  • Not applicable
  • 141 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Unlimited
  • 141 Views
  • 1 replies
  • 0 likes

Charged, no premium, how do I fix it?

I was trying to set up the student spotify membership and as I was filling out my schools information the WiFi crashed and reset the sign up. I got an email saying I was charged but when I look it's not premium. I've deleted the app, signed out,check...

  • Newbie
  • I was trying to set up the student spotify membership and as I was filling out my schools information the WiFi crashed and reset the sign up. I got an email saying I was charged but when I look it's ...
  • 193 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 193 Views
  • 0 replies
  • 0 likes

Tarjeta de ragalo

Si canjeo las tarjetas de regalo, puedo pagar la suscripción familiar o sólo la individual Premium????

  • Newbie
  • Si canjeo las tarjetas de regalo, puedo pagar la suscripción familiar o sólo la individual Premium????
  • 217 Views
  • 0 replies
  • 0 likes
  • Account
  • 217 Views
  • 0 replies
  • 0 likes

Residence family plan

I have read the terms and conditions of the family plan and do not mention anything about the possibility of adding to the family olan friends who do not reside at the same address (yes in the same country). Can you confirm whether that requirement i...

  • Casual Listener
  • I have read the terms and conditions of the family plan and do not mention anything about the possibility of adding to the family olan friends who do not reside at the same address (yes in the same c...
  • LordRollin
  • Community Legend
  • 355 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 355 Views
  • 3 replies
  • 0 likes

Deal or No deal??

Hi, I recently tried Spotify premium for a week and I recieved an email with a continuing offer for 3months/99¢. In the terms and conditions it states that if I have tried premium already then I am ineligible and will be charged $9.99 a month. So, am...

  • Casual Listener
  • Hi, I recently tried Spotify premium for a week and I recieved an email with a continuing offer for 3months/99¢. In the terms and conditions it states that if I have tried premium already then I am i...
  • kristinaclays
  • Casual Listener
  • 261 Views
  • 2 replies
  • 0 likes
  • Account
  • 261 Views
  • 2 replies
  • 0 likes

Can't receive password reset email

The email did not go to my spam folder.I do log in with Facebook.I changed my Facebook password.I don't know what else to do. Some step by step instructions would be greatly appreciated.

  • Newbie
  • The email did not go to my spam folder. I do log in with Facebook. I changed my Facebook password. I don't know what else to do. Some step by step instructions would be greatly appreciated.
  • 151 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 151 Views
  • 0 replies
  • 0 likes

Edit User Name

I need to change my username. Please fix it.

  • Newbie
  • I need to change my username. Please fix it.
  • user-removed
  • Not applicable
  • 168 Views
  • 1 replies
  • 0 likes
  • Account
  • 168 Views
  • 1 replies
  • 0 likes

No me actualiza a cuenta premium.

El día de ayer compré la Premium para toda la familia. Mi banco me notificó el cargo, sin embargo, en la página me puso que había problemas con el banco y que no se pudo realizar la activación. Envié un correo pero aún no me lo contestan, qué es lo q...

  • Casual Listener
  • El día de ayer compré la Premium para toda la familia. Mi banco me notificó el cargo, sin embargo, en la página me puso que había problemas con el banco y que no se pudo realizar la activación. Envié...
  • cdn77
  • Casual Listener
  • 257 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 257 Views
  • 2 replies
  • 0 likes

Solved!! Adding existing premium users to Family Account

So I just made the switch from Google Play Music to Spotify because my fiancee and daughter both use Spotify already. They are both Premium Users currently and I have a couple of questions: 1. Do they need to cancel their current subscription first?2...

  • Casual Listener
  • So I just made the switch from Google Play Music to Spotify because my fiancee and daughter both use Spotify already. They are both Premium Users currently and I have a couple of questions:   ...
  • robertotaylor
  • Casual Listener
  • 7467 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 7467 Views
  • 4 replies
  • 0 likes