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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Papusvagyok
  • Newbie
  • 353900 Views
  • 902 replies
  • 105 likes
  • Account
  • 353900 Views
  • 902 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152816 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152816 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88476 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88476 Views
  • 68 replies
  • 10 likes

Current price of Family Plan

I've been a Spotify customer for about a year now, and I was just noticing that the price has increased from $9.99 to $12.99. I'm needing to reduce the number of family members I have active on my account, but I don't want to cancel, and re-subscribe...

  • Newbie
  • I've been a Spotify customer for about a year now, and I was just noticing that the price has increased from $9.99 to $12.99. I'm needing to reduce the number of family members I have active on my ac...
  • kbrooksc
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 193 Views
  • 1 replies
  • 0 likes

Deactivated premium account

Hi There, I had subscribed to Spotify premium via my mobile provider - Maxis. I have with effect from today, moved on to another provider - Digi. I noticed immediately, my Spotify premium account has been suspended and has reverted to the free versio...

  • Newbie
  • Hi There,   I had subscribed to Spotify premium via my mobile provider - Maxis. I have with effect from today, moved on to another provider - Digi. I noticed immediately, my Spotify premium ac...
  • kbrooksc
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 157 Views
  • 1 replies
  • 0 likes

Spotify blocked access to my account

I contacted Support about an unknown device connecting to my account yesterday (I changed my password immediately after this occured).In response, they have blocked access and asked that I verify myself before they investigate by providing:A copy of ...

  • Visitor
  • I contacted Support about an unknown device connecting to my account yesterday (I changed my password immediately after this occured). In response, they have blocked access and asked that I verify m...
  • kbrooksc
  • Community Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • Account
  • 277 Views
  • 1 replies
  • 0 likes

Ads for family plan

I have been on Premium for months. Why am I suddenly getting ads to upgrade to the Family plan? I am neither married nor pregnant.Thanks.

  • Newbie
  • I have been on Premium for months. Why am I suddenly getting ads to upgrade to the Family plan? I am neither married nor pregnant. Thanks.
  • kbrooksc
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • Premium
  • 153 Views
  • 1 replies
  • 0 likes

Spotify Premium Accidentally went to girlfriends account instead of mine

So my girlfriends spotify account was linked to my credit card when I got her premium a few months ago. I forgot to unlink her account from my credit card.I put money across to my account to pay for my spotify premium, and her account snatched it up ...

  • Newbie
  • So my girlfriends spotify account was linked to my credit card when I got her premium a few months ago. I forgot to unlink her account from my credit card. I put money across to my account to pay fo...
  • kbrooksc
  • Community Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 129 Views
  • 1 replies
  • 0 likes

payments

I have just joined spotify on a free subscription, it asked for card details when i signed up so when my free trial runs out I can continue my subscription, is there any other way to pay or is card the only option?Thanks

  • Newbie
  • I have just joined spotify on a free subscription, it asked for card details when i signed up so when my free trial runs out I can continue my subscription, is there any other way to pay or is card t...
  • kbrooksc
  • Community Legend
  • 1030 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 1030 Views
  • 1 replies
  • 0 likes

Solved!! Laptop stolen

Hello spotify, please sign me out of all my accounts as I already changed my password. Thanks. Hope they don't access my account :).-Jmaldo32

  • Newbie
  • Hello spotify, please sign me out of all my accounts as I already changed my password. Thanks. Hope they don't access my account :). -Jmaldo32
  • kbrooksc
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • Premium
  • 171 Views
  • 1 replies
  • 0 likes

Attempting to log out of all devices not working

About 3 months ago I went to a friend's place for dinner and logged into my spotify premium on his now-ex flatmate's computer to play some music. He is still using my spotify and interrupting my music usage. I have tried changing my password and logg...

  • Casual Listener
  • About 3 months ago I went to a friend's place for dinner and logged into my spotify premium on his now-ex flatmate's computer to play some music. He is still using my spotify and interrupting my musi...
  • kbrooksc
  • Community Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 239 Views
  • 1 replies
  • 0 likes

2 Month trial not working.

I've signed a 1 month contract and payd 14,90 BRL for it, i received the notification that i will receive a 2 month free trial, but when my payd month has ended my premium accout was blocked.Can you help me please?Thanks in advance.

  • Newbie
  • I've signed a 1 month contract and payd 14,90 BRL for it, i received the notification that i will receive a 2 month free trial, but when my payd month has ended my premium accout was blocked. Can yo...
  • kbrooksc
  • Community Legend
  • 114 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 114 Views
  • 1 replies
  • 0 likes

Switched to Family and charged twice

I had my wife on the free trail... when it ended I had her subcribe by herself and forgot about the family deal. Canceled her Sub and enrolled in Family, but was still charged for her single plan. Both Signups and the cancel were within minutes of ea...

  • Newbie
  • I had my wife on the free trail... when it ended I had her subcribe by herself and forgot about the family deal. Canceled her Sub and enrolled in Family, but was still charged for her single pla...
  • kbrooksc
  • Community Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 196 Views
  • 1 replies
  • 0 likes

Spotify Family - Cannot add member due to "not the same country as owner" even though we are

Hi, I cannot add my partner, who resides on the same address as me to the spotify family account.I get the message (roughly translated from Dutch) "you could not be added to the family account because you have to be in the same country as the owner o...

  • Newbie
  •   Hi,   I cannot add my partner, who resides on the same address as me to the spotify family account. I get the message (roughly translated from Dutch) "you could not be added to the fa...
  • kbrooksc
  • Community Legend
  • 406 Views
  • 1 replies
  • 0 likes
  • 406 Views
  • 1 replies
  • 0 likes

Change email

Hey,I would like to change my E-Mail address but the form says that the address is already in use.Btw, the email to which I want to switch is my address for Facebook and I was connected to Spotify over Facebook in the past.Regards, Jan

  • Casual Listener
  • Hey, I would like to change my E-Mail address but the form says that the address is already in use. Btw, the email to which I want to switch is my address for Facebook and I was connected to Spotif...
  • kbrooksc
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 152 Views
  • 1 replies
  • 0 likes

Subscription

OK so i accidentally got the family plan with plus 2 members and I only wanted plus one member. I cancelled teh subscription and it says that it will end on 5/3. Am i still getting charged 19.99 for cancelling it?

  • Newbie
  • OK so i accidentally got the family plan with plus 2 members and I only wanted plus one member. I cancelled teh subscription and it says that it will end on 5/3. Am i still getting charged 19.99 for ...
  • kbrooksc
  • Community Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 136 Views
  • 1 replies
  • 0 likes

I've been paying for Spotify each month but I don't think I have an account?

I get charged each month for Spotify premium and I've been too lazy to do anything about it until now. I've tried to log in with my email address that PayPal is sending me the recipt on but it says there is no account with that email. How do I cancel...

  • Visitor
  • I get charged each month for Spotify premium and I've been too lazy to do anything about it until now. I've tried to log in with my email address that PayPal is sending me the recipt on but it says t...
  • kbrooksc
  • Community Legend
  • 111 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 111 Views
  • 1 replies
  • 0 likes

Trying to cancel

Spotify says that I'm subscribed as premium and will be charged again, but that I have to cancel through Apple ID.Apple ID says that my spotify subscription expired three months ago.I cannot find any other way to cancel my subscription.As my partner ...

  • Newbie
  • Spotify says that I'm subscribed as premium and will be charged again, but that I have to cancel through Apple ID. Apple ID says that my spotify subscription expired three months ago. I cannot find...
  • kbrooksc
  • Community Legend
  • 118 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 118 Views
  • 1 replies
  • 0 likes

Reset my account

Hello! Please reset my devices.

  • Newbie
  • Hello! Please reset my devices.
  • kbrooksc
  • Community Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • Account
  • 141 Views
  • 1 replies
  • 0 likes

Very pissed off customer

My account was hacked and i dont know how and all of my personal information is at risk and this customer service team sucks at making their customers feel important. I want to be contacted immediately. This is a pretty serious problem.

  • Music Fan
  • My account was hacked and i dont know how and all of my personal information is at risk and this customer service team sucks at making their customers feel important. I want to be contacted immediate...
  • jean3601
  • Community Legend
  • 556 Views
  • 22 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 556 Views
  • 22 replies
  • 0 likes

Credit card debits twice a month

I am being charged on the same credit card twice per month at $11.99 per payment. Can you please advise? Perhaps we have signed up twice accidentally? Hughesrus - Jann

  • Casual Listener
  • I am being charged on the same credit card twice per month at $11.99 per payment.   Can you please advise?   Perhaps we have signed up twice accidentally?   Hughesrus  - Jann &nb...
  • hughesrus
  • Casual Listener
  • 151 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 151 Views
  • 2 replies
  • 0 likes

Cafe Use with OneMusic Hospitality Licence

We have been advised by one of our Suppliers that it is acceptable to use Spotify in our Cafe, if we have purchased a OneMusic NZ Hospitality Licence. Can you please confirm if this is acceptable? Kind regardsPaul.

  • Casual Listener
  • We have been advised by one of our Suppliers that it is acceptable to use Spotify in our Cafe, if we have purchased a OneMusic NZ Hospitality Licence. Can you please confirm if this is acceptable? &...
  • FNAKL37
  • Casual Listener
  • 191 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 191 Views
  • 1 replies
  • 0 likes

3 month offer

My friends got an offer that It allows them to pay spotify 0,99 cents for 3 months, how i can get this offer?

  • Newbie
  • My friends got an offer that It allows them to pay spotify 0,99 cents for 3 months, how i can get this offer?
  • osornios
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 204 Views
  • 1 replies
  • 0 likes