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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I've been a Spotify customer for about a year now, and I was just noticing that the price has increased from $9.99 to $12.99. I'm needing to reduce the number of family members I have active on my account, but I don't want to cancel, and re-subscribe...
Hi There, I had subscribed to Spotify premium via my mobile provider - Maxis. I have with effect from today, moved on to another provider - Digi. I noticed immediately, my Spotify premium account has been suspended and has reverted to the free versio...
I contacted Support about an unknown device connecting to my account yesterday (I changed my password immediately after this occured).In response, they have blocked access and asked that I verify myself before they investigate by providing:A copy of ...
I have been on Premium for months. Why am I suddenly getting ads to upgrade to the Family plan? I am neither married nor pregnant.Thanks.
So my girlfriends spotify account was linked to my credit card when I got her premium a few months ago. I forgot to unlink her account from my credit card.I put money across to my account to pay for my spotify premium, and her account snatched it up ...
I have just joined spotify on a free subscription, it asked for card details when i signed up so when my free trial runs out I can continue my subscription, is there any other way to pay or is card the only option?Thanks
Hello spotify, please sign me out of all my accounts as I already changed my password. Thanks. Hope they don't access my account :).-Jmaldo32
About 3 months ago I went to a friend's place for dinner and logged into my spotify premium on his now-ex flatmate's computer to play some music. He is still using my spotify and interrupting my music usage. I have tried changing my password and logg...
I've signed a 1 month contract and payd 14,90 BRL for it, i received the notification that i will receive a 2 month free trial, but when my payd month has ended my premium accout was blocked.Can you help me please?Thanks in advance.
I had my wife on the free trail... when it ended I had her subcribe by herself and forgot about the family deal. Canceled her Sub and enrolled in Family, but was still charged for her single plan. Both Signups and the cancel were within minutes of ea...
Hi, I cannot add my partner, who resides on the same address as me to the spotify family account.I get the message (roughly translated from Dutch) "you could not be added to the family account because you have to be in the same country as the owner o...
Hey,I would like to change my E-Mail address but the form says that the address is already in use.Btw, the email to which I want to switch is my address for Facebook and I was connected to Spotify over Facebook in the past.Regards, Jan
OK so i accidentally got the family plan with plus 2 members and I only wanted plus one member. I cancelled teh subscription and it says that it will end on 5/3. Am i still getting charged 19.99 for cancelling it?
I get charged each month for Spotify premium and I've been too lazy to do anything about it until now. I've tried to log in with my email address that PayPal is sending me the recipt on but it says there is no account with that email. How do I cancel...
Spotify says that I'm subscribed as premium and will be charged again, but that I have to cancel through Apple ID.Apple ID says that my spotify subscription expired three months ago.I cannot find any other way to cancel my subscription.As my partner ...
Hello! Please reset my devices.
My account was hacked and i dont know how and all of my personal information is at risk and this customer service team sucks at making their customers feel important. I want to be contacted immediately. This is a pretty serious problem.
I am being charged on the same credit card twice per month at $11.99 per payment. Can you please advise? Perhaps we have signed up twice accidentally? Hughesrus - Jann
We have been advised by one of our Suppliers that it is acceptable to use Spotify in our Cafe, if we have purchased a OneMusic NZ Hospitality Licence. Can you please confirm if this is acceptable? Kind regardsPaul.
My friends got an offer that It allows them to pay spotify 0,99 cents for 3 months, how i can get this offer?