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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Maryisonfire12
  • Newbie
  • 395229 Views
  • 941 replies
  • 107 likes
  • Account
  • 395229 Views
  • 941 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170170 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170170 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98694 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98694 Views
  • 68 replies
  • 10 likes

Spotify account is gone

Hi,There went something wrong with a payment and now my account is gone.I cannot login, reset password or create a new account.Please help me..

  • Newbie
  • Hi, There went something wrong with a payment and now my account is gone. I cannot login, reset password or create a new account. Please help me..
  • user-removed
  • Not applicable
  • 120 Views
  • 1 replies
  • 0 likes
  • Account
  • 120 Views
  • 1 replies
  • 0 likes

Using a family plan

Hi, I've signed up for a two user family plan, when i log in with the admin account on my phone it automatically goes to the second users account and stops what they're listening too on the same account. I just want to be able to use the two accounts...

  • Newbie
  • Hi,  I've signed up for a two user family plan,  when i log in with the admin account on my phone it automatically goes to the second users account and stops what they're listening too on...
  • MattSuda
  • Spotify Star
  • 308 Views
  • 3 replies
  • 0 likes
  • 308 Views
  • 3 replies
  • 0 likes

Make a Payment with Payoneer

I'm from Indonesia, I would like to make a payment with Payoneer. But it appears the message: It looks like you're using a card issued in United Kingdom.Your Spotify account must match the country of your payment method. Change account to United King...

  • Newbie
  • I'm from Indonesia, I would like to make a payment with Payoneer. But it appears the message:   It looks like you're using a card issued in United Kingdom. Your Spotify account must m...
  • MattSuda
  • Spotify Star
  • 5152 Views
  • 1 replies
  • 0 likes
  • 5152 Views
  • 1 replies
  • 0 likes

what to do next?

i'm buying spotify premium for 3 months in indonesia, i'm buying from alfa group such as alfamart.But what i see in my account the premium still do not activated, i have the receipts and payments

  • Newbie
  • i'm buying spotify premium for 3 months in indonesia, i'm buying from alfa group such as alfamart. But what i see in my account the premium still do not activated, i have the receipts and payments
  • MattSuda
  • Spotify Star
  • 155 Views
  • 1 replies
  • 0 likes
  • Premium
  • 155 Views
  • 1 replies
  • 0 likes

Credit card used for another profile

Hi guys. My credit card has been used for a premium subscription, but for another profile, not mine. I dont know who did it, or how to find out and delete my credit card info. And my bank tells me that Premium is stil charging on my credit card. Plea...

  • Newbie
  • Hi guys. My credit card has been used for a premium subscription, but for another profile, not mine. I dont know who did it, or how to find out and delete my credit card info. And my bank tells me th...
  • user-removed
  • Not applicable
  • 136 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 136 Views
  • 1 replies
  • 0 likes

I have a premuim charge but still free spotify

I can help , I have a charge for the concept of premium account , but I could not update my account ... somebody has happened and know what I do?

  • Newbie
  • I can help , I have a charge for the concept of premium account , but I could not update my account ... somebody has happened and know what I do?
  • user-removed
  • Not applicable
  • 113 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
    Unlimited
  • 113 Views
  • 1 replies
  • 0 likes

Not working

I am in panama and spotify stopped working. Tell me how to fix it. I am set up on autopay. WTF

  • Newbie
  • I am in panama and spotify stopped working. Tell me how to fix it. I am set up on autopay. WTF
  • user-removed
  • Not applicable
  • 106 Views
  • 1 replies
  • 0 likes
  • Account
  • 106 Views
  • 1 replies
  • 0 likes

hacked account and no response from spotify

myy account has been hacked. the hacker has changed the email address and password and I cant do anything about it. I tried the contact form and twitter but to no avail. t says I will be sent a reply to the hacked email address. its like a joke. and ...

  • Casual Listener
  • myy account has been hacked. the hacker has  changed the email address and password and I cant do anything about it. I tried the contact form and twitter  but to no avail. t says I will be ...
  • user-removed
  • Not applicable
  • 221 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 221 Views
  • 3 replies
  • 0 likes

Solved!! Payment issues

I am having issues with my account when I try to update payment data, The page just doesn't accept any card Info I update, please help!

  • Newbie
  • I am having issues with my account when I try to update payment data, The page just doesn't accept any card Info I update, please help!
  • user-removed
  • Not applicable
  • 305 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 305 Views
  • 1 replies
  • 0 likes

Solved!! Somehow premium again

Hey,I used the 'one month free premium'-offer but decided to cancel it after 29 days or so. That was yesterday, and immediately after that I heard those annoying ads on Spotify again, so my account was free. But today I somehow got Premium again and ...

  • Casual Listener
  • Hey, I used the 'one month free premium'-offer but decided to cancel it after 29 days or so. That was yesterday, and immediately after that I heard those annoying ads on Spotify again, so my accou...
  • miitcheell
  • Casual Listener
  • 374 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 374 Views
  • 7 replies
  • 0 likes

Overcharged

Hi I've just sign up Spotify premium, but being overcharged for 2 times, pls help to credit the amount into my account. thanks

  • Newbie
  • Hi I've just sign up Spotify premium, but being overcharged for 2 times, pls help to credit the amount into my account.   thanks  
  • user-removed
  • Not applicable
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 169 Views
  • 1 replies
  • 0 likes

Cant set up a password for my account

when i keep trying to set up my password for my account i keep getting a "We're sorry, your email address was not available, please try to log out, log back in and try again. If the problem continues, please contact support". i am signed in on facebo...

  • Casual Listener
  • when i keep trying to set up my password for my account i keep getting a "We're sorry, your email address was not available, please try to log out, log back in and try again. If the problem continues...
  • goeasyhero
  • Casual Listener
  • 186 Views
  • 2 replies
  • 0 likes
  • Account
  • 186 Views
  • 2 replies
  • 0 likes

subscription failure

i payed my subscription and they charged me two months, but didnt reestablish my premium subscription, i payed a week ago, send a complaint and had no answer. what do i do ? when will i have my premium again

  • Newbie
  • i payed my subscription and they charged me two months, but didnt reestablish my premium subscription, i payed a week ago, send a complaint and had no answer. what do i do ? when will i have my premi...
  • osornios
  • Spotify Star
  • 127 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 127 Views
  • 1 replies
  • 0 likes

all playlist gone after a while?

I only use spotify on my computer. Since I had a very old computer I did not use spotify for some month. Now I have a new computer. When I logged inn on spotify, all my music was gone. I had no problems to loggin after some month not using spotify, i...

  • Casual Listener
  • I only use spotify on my computer. Since I had a very old computer I did not use spotify for some month. Now I have a new computer. When I logged inn on spotify, all my music was gone. I had no probl...
  • brianna1280
  • Casual Listener
  • 150 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 150 Views
  • 2 replies
  • 0 likes

$119.88 FRAUD charge. Never signed up for Spotify. Not even a free account.

My name is Elisha C.I was charged $119 on my debit card. I have never used Spotify before. Not even a free account. I have no information regarding the account the money was charged for, so i can't just go in and cancel it. I had to create this login...

  • Regular
  • My name is Elisha C. I was charged $119 on my debit card.  I have never used Spotify before.  Not even a free account.  I have no information regarding the account the money was cha...
  • rippedoffuser
  • Regular
  • 1897 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
  • 1897 Views
  • 7 replies
  • 0 likes

Wrong account got premium

Hey my email is registered on 2 accounts and the wrong one got premium. How do I solve this?

  • Visitor
  • Hey my email is registered on 2 accounts and the wrong one got premium. How do I solve this?
  • osornios
  • Spotify Star
  • 228 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 228 Views
  • 2 replies
  • 0 likes

What happened to my account?!!!!

Last night I went to open Spotify and I get this error message. I have attached pictures of everything. I had created my account through Facebook and would like to keep it that way. I originally signed up for the free trial and emailed my school ID s...

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  • Regular
  • Last night I went to open Spotify and I get this error message. I have attached pictures of everything. I had created my account through Facebook and would like to keep it that way. I originally sign...
  • Jordi
  • Community Legend
  • 1385 Views
  • 12 replies
  • 0 likes
  • Account
  • 1385 Views
  • 12 replies
  • 0 likes

How to delete my account

I'm supposed to get free Spotify from Vodafone but I'm being charged every month. How do I unsubscribe.

  • Newbie
  • I'm supposed to get free Spotify from Vodafone but I'm being charged every month. How do I unsubscribe.
  • osornios
  • Spotify Star
  • 213 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 213 Views
  • 2 replies
  • 0 likes

Spotify won't connect to my Facebook

Hey guys!I've been having the following problem:I had a Spotify account prior to the one I have now.the first one I set up using my facebookAccount. since somebody else was using my first account, as well, I wanted to get rid of it & simply set up a ...

  • Casual Listener
  • Hey guys! I've been having the following problem: I had a Spotify account prior to the one I have now. the first one I set up using my facebookAccount. since somebody else was using my first acc...
  • Dreadlord
  • Community Legend
  • 256 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 256 Views
  • 5 replies
  • 0 likes

No tengo premium

Me descontaron el pago de mi tarjeta visa de debito y no me deja entrar al premium, inicio sesión y sigue diciendo actualizar pagoCheque mi tarjeta y ya me lo habían descontado

  • Newbie
  • Me descontaron el pago de mi tarjeta visa de debito y no me deja entrar al premium, inicio sesión y sigue diciendo actualizar pago Cheque mi tarjeta y ya me lo habían descontado
  • gnovella16
  • Roadie
  • 136 Views
  • 1 replies
  • 1 likes
  • Premium
  • 136 Views
  • 1 replies
  • 1 likes