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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Hagersen
  • Casual Listener
  • 381481 Views
  • 917 replies
  • 107 likes
  • Account
  • 381481 Views
  • 917 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166072 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166072 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96826 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96826 Views
  • 68 replies
  • 10 likes

can't change my country

Hi, I have a problem. I moved from Germany to Santiago de Chile. I want to use still my free account but I can't change my country without paying. Can you help me?

  • Casual Listener
  • Hi, I have a problem. I moved from Germany to Santiago de Chile. I want to use still my free account but I can't change my country without paying. Can you help me?    
  • plumtree98
  • Newbie
  • 924 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Other
  • 924 Views
  • 3 replies
  • 0 likes

Solved!! Paiement Spotify avec une maestro

Bonjour depuis 3 ans je paies mon abonnement en prélèvement avec ma carte de Credit maestro et il y a deux mois Jai recu un message disant que le paiement n'a pas marché il m'on annule mon compte et quznd je veux me réabonner je saisi les kumero de m...

  • Casual Listener
  • Bonjour depuis 3 ans je paies mon abonnement en prélèvement avec ma carte de Credit maestro et il y a deux mois Jai recu un message disant que le paiement n'a pas marché il m'on annule mon compte et ...
  • fpamela
  • Casual Listener
  • 6353 Views
  • 2 replies
  • 0 likes
  • Premium
  • 6353 Views
  • 2 replies
  • 0 likes

Reduce Family Plan

I'm paying for me and two family member with the Family plan. How to I go back to paying for just me and one member more?Maybe for my nephew and wife but wife can't change country and has to continue with her own account.Thanks!

  • Casual Listener
  • I'm paying for me and two family member with the Family plan. How to I go back to paying for just me and one member more? Maybe for my nephew and wife but wife can't change country and has to contin...
  • KatesHere
  • Community Legend
  • 369 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 369 Views
  • 3 replies
  • 0 likes

Gift card used in wrong account

Hi, I bought a gift card for a 6 month Premium subscription and introduced to code by mistake in the wrong account. Is there a way in can transfer this suscription to another account? Or cancel my subscription and reintroduce the code into another ac...

  • Newbie
  • Hi, I bought a gift card for a 6 month Premium subscription and introduced to code by mistake in the wrong account.  Is there a way in can transfer this suscription to another account? Or cance...
  • Maxim
  • Spotify Star
  • 840 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 840 Views
  • 1 replies
  • 1 likes

Can't log in account

Hi guys In desperate need of help. So i can't login to my spotufy premuim account. Every time I try resetting the password with email it says linked to fb acount.... which the account isn't linked to anymore. I don't remeber my spotify usernam either...

  • Newbie
  • Hi guys   In desperate need of help. So i can't login to my spotufy premuim account. Every time I try resetting the password with email it says linked to fb acount.... which the account isn't ...
  • MaryS
  • Roadie
  • 146 Views
  • 1 replies
  • 0 likes
  • Account
  • 146 Views
  • 1 replies
  • 0 likes

no button for deleting premium

so i want to sign out for premium from my account because i think it is too expensive but the button is not there where the help page says it is. i want to sign out premium from my account before the 29th because then i have to pay again. please help...

  • Casual Listener
  • so i want to sign out for  premium from my account because i think it is too expensive but the button is not there where the help page says it is. i want to sign out premium from my account befo...
  • osornios
  • Spotify Star
  • 263 Views
  • 4 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 263 Views
  • 4 replies
  • 0 likes

Premium account appears to have reverted to free

My premium account has rverted to free. I have not insutrcted spotify to do this, as far as I know. Presumably I just need to reset my account to premium. Does anyone know why this would happen.

  • Newbie
  • My premium account has rverted to free.  I have not insutrcted spotify to do this, as far as I know.  Presumably I just need to reset my account to premium.  Does anyone know why this ...
  • osornios
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 135 Views
  • 1 replies
  • 0 likes

Someone changed my email account

Please someone hacked my original account and i need it back, i dont know why spotifty does not have an online chat support or smth like that

  • Newbie
  • Please someone hacked my original account and i need it back, i dont know why spotifty does not have an online chat support or smth like that    
  • Maxim
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • Security
  • 159 Views
  • 1 replies
  • 0 likes

Spotify Premium

Hello, I need help, Can you turn off the auto-renewall on the sit the spotify?

  • Casual Listener
  • Hello, I need help, Can you turn off the auto-renewall on the sit the spotify?
  • osornios
  • Spotify Star
  • 230 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 230 Views
  • 3 replies
  • 0 likes

Playlists and strange music

Recently strange music kept playing without me telling it to on my phone and my playlists just disappeared as I was listening on my iPhone app - I logged out - forgot and changed my password - what other precautions should I take and can I get my pla...

  • Newbie
  • Recently strange music kept playing without me telling it to on my phone and my playlists just disappeared as I was listening on my iPhone app - I logged out - forgot and changed my password - what o...
  • ajmitchell
  • Newbie
  • 279 Views
  • 3 replies
  • 0 likes
  • Security
  • 279 Views
  • 3 replies
  • 0 likes

Payment problem.

Why I register premium member it charged me twice the fee????

  • Newbie
  • Why I register premium member it charged me twice the fee????
  • jean3601
  • Community Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • Premium
  • 161 Views
  • 1 replies
  • 0 likes

Cant get Family subscription

Hi, Apperently one cant get family subsciption if you pay trough ITunes, How can i change this? I´ve tried to change my payment method but i cant understand where to do it !

  • Newbie
  • Hi,    Apperently one cant get family subsciption if you pay trough ITunes,  How can i change this? I´ve tried to change my payment method but i cant understand where to do it !&nbs...
  • jean3601
  • Community Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 142 Views
  • 1 replies
  • 0 likes

Debit Card Charges

Hi,Tried to register again with your P9.00 for 3mos however I was charged for P9.00 even the subscription failed due to my existing subscription with my debit card. Please refund me asap

  • Newbie
  • Hi, Tried to register again with your P9.00 for 3mos however I was charged for P9.00 even the subscription failed due to my existing subscription with my debit card. Please refund me asap
  • jean3601
  • Community Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 146 Views
  • 1 replies
  • 0 likes

Apply 12 Month Code to Account Not Processing.

I purchased a 12 month card online. The error message says I cannot combine both. I have canceled the third party subscription with Apple. Do I have to wait for my subscription to expire before I apply the code?

  • Newbie
  • I purchased a 12 month card online. The error message says I cannot combine both. I have canceled the third party subscription with Apple. Do I have to wait for my subscription to expire before I app...
  • Maxim
  • Spotify Star
  • 157 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 157 Views
  • 1 replies
  • 0 likes

Same Playlist, multiple devices?

So I recently upgraded to a family account so my roommate can enjoy Spotify the same way I do while we game on the PS4. I can play music, he can play music, it's all good. I'm just wondering if there is a way one of us can pick a track, Playlist etc....

  • Casual Listener
  • So I recently upgraded to a family account so my roommate can enjoy Spotify the same way I do while we game on the PS4. I can play music, he can play music, it's all good. I'm just wondering if there...
  • Nico
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 209 Views
  • 1 replies
  • 0 likes

Spotify on LG smart TV

Hi, I've been using Spotify on my LG smart TV for a couple of weeks now.Today I suddenly get the message "Es ist ein Fehler mit deinem Spotify Konto aufgetreten. Bitte besuche spotify.com/lg um ein Konto zu eroeffnen", which roughly means "There has ...

  • Casual Listener
  • Hi,   I've been using Spotify on my LG smart TV for a couple of weeks now. Today I suddenly get the message "Es ist ein Fehler mit deinem Spotify Konto aufgetreten. Bitte besuche spotify.com/...
  • fpnick
  • Casual Listener
  • 164 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 164 Views
  • 1 replies
  • 0 likes

fund return

hi i am using spotify free not premium and the last 2 month i didn't even have spotify downloaded on my phone and yet i was charged twice ,27 February and 27 March 9.99 each time and pls i want you to refund tnx .

  • Newbie
  • hi i am using spotify free not premium and the last 2 month i didn't even have spotify downloaded on my phone and yet i was charged twice ,27 February and 27 March 9.99 each time and pls i want you t...
  • Dreadlord
  • Community Legend
  • 114 Views
  • 1 replies
  • 0 likes
  • Account
  • 114 Views
  • 1 replies
  • 0 likes

Can't cancel subscription at all

It won't let me cancel my premium through Spotify nor Apple. I have no clue what to do.

  • Newbie
  • It won't let me cancel my premium through Spotify nor Apple. I have no clue what to do.
  • user-removed
  • Not applicable
  • 212 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 212 Views
  • 1 replies
  • 0 likes

New to Spotify - help!

So I just signed up for spotify and so far it's not going very well. For one, I signed in through facebook and it doesn't have the correct email connected with my account. Is there a way to change that? I want spotify related emails sent to my primar...

  • Newbie
  • So I just signed up for spotify and so far it's not going very well.    For one, I signed in through facebook and it doesn't have the correct email connected with my account. Is there a w...
  • Maxim
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • Account
  • 158 Views
  • 1 replies
  • 0 likes