Student discount charge

I went online and I went to see if I can get the student discount I put my card information and went to the next page to finish the process but my phone died and when I checked my bank status I saw that I was charged the five dollars and when I went ...

• Cobian98
• Casual Listener
• I went online and I went to see if I can get the student discount I put my card information and went to the next page to finish the process but my phone died and when I checked my bank status I saw t...
• 2016-05-16 7:09:17 AM
• 2016-05-16 12:42:41 AM
• osornios
• Spotify Star
• 258 Views
• 3 replies
• 0 likes
• Account
  Premium
  Security

No Premium, but pre-authorized on PayPal

I registered on Spotify with Premium, I entered and authorized my PayPal, but spotify said the credit card is from a different country. So I switched the country and re-did the authorization. That brought me to my account and registered it, but it sa...

• ameeck
• Casual Listener
• I registered on Spotify with Premium, I entered and authorized my PayPal, but spotify said the credit card is from a different country. So I switched the country and re-did the authorization.  ...
• 2016-05-16 10:06:17 AM
• 2016-05-16 12:32:29 AM
• osornios
• Spotify Star
• 267 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

It won't let me upgrade to a student account

I tried to upgrade my Spotify to premium, using my student account but j get a message saying "Your student credentials are already associated with another Spotify account" but I haven't set them up with any other account! What shall I do?

• charlottepogson
• Newbie
• I tried to upgrade my Spotify to premium, using my student account but j get a message saying "Your student credentials are already associated with another Spotify account" but I haven't set them up ...
• 2016-05-16 11:58:13 AM
• 2016-05-16 12:27:46 AM
• osornios
• Spotify Star
• 166 Views
• 1 replies
• 0 likes
• Account
  Free
  Premium
  Subscription

Cannot access premium on my new phone although have downloaded app and am fully paid up

• anneb19
• Newbie
• 2016-05-16 12:47:17 PM
• 2016-05-16 12:21:05 AM
• osornios
• Spotify Star
• 142 Views
• 1 replies
• 0 likes
• Premium

Kicking other users off my spotify

Please please help me kick my friend off my Spotify I've tried to log her out countless of times and it isn't working and she won't

• Xjuliamurphyx
• Casual Listener
• Please please help me kick my friend off my Spotify I've tried to log her out countless of times and it isn't working and she won't
• 2016-05-16 11:47:26 PM
• 2016-05-16 12:16:28 AM
• Nico
• Community Legend
• 602 Views
• 3 replies
• 0 likes
• Security

Delete my spotify account

Hello, I want to delete my account, and the only solution I have found is texting on this forum. Anyone has any idea of how can I delete my account? Thanks!

• user-removed
• Visitor
• Hello, I want to delete my account, and the only solution I have found is texting on this forum. Anyone has any idea of how can I delete my account?   Thanks! 🙂
• 2016-05-16 11:52:45 PM
• 2016-05-16 12:07:20 AM
• user-removed
• Not applicable
• 239 Views
• 3 replies
• 0 likes
• Account

Log in problems.premium account recovery

Help. Can't log in using my Facebook account. Lost my oremium account as well. How to recover?

• Jinkoy
• Newbie
• Help. Can't log in using my Facebook account. Lost my oremium account as well. How to recover? 
• 2016-05-14 4:01:44 PM
• 2016-05-16 12:06:55 AM
• riuhh
• Newbie
• 270 Views
• 2 replies
• 0 likes
• Account

can't remember username or password!

Hi! Heeelppp! I havent used spotify for ages and now I am ready to upload my own music to Spotify I cannot remember my username or passwor. How can I change these/find these? Also I don't want to log in through god darn facebook! Do I have to do this...

• norwood123
• Newbie
• Hi!   Heeelppp! I havent used spotify for ages and now I am ready to upload my own music to Spotify I cannot remember my username or passwor. How can I change these/find these? Also I don't wa...
• 2015-09-10 2:38:36 PM
• 2016-05-16 11:51:01 PM
• osornios
• Spotify Star
• 470 Views
• 3 replies
• 0 likes
• Account
  Login

Plan family in the same country

Hello, Hired a family plan and I am sending the invitation to the two emails, one worked perfectly just that the other returns me a message saying to the family plan to work the account must be in the same country. But the two are in the same country...

• user-removed
• Visitor
• Hello,   Hired a family plan and I am sending the invitation to the two emails, one worked perfectly just that the other returns me a message saying to the family plan to work the account must...
• 2016-05-16 9:58:05 PM
• 2016-05-16 11:37:15 PM
• osornios
• Spotify Star
• 349 Views
• 3 replies
• 0 likes
• Premium

Changing Free subscription to a paid subscription

I have a Spark New Zealand mobile which provides a free Spotify Premium service. I would like to change this to a paid subscription so I dont lose access to my music if the mobile phone number is changed/cancelled.Can you tell me how to do this pleas...

• GraemeT
• Casual Listener
• I have a Spark New Zealand mobile which provides a free Spotify Premium service. I would like to change this to a paid subscription so I dont lose access to my music if the mobile phone number is cha...
• 2016-05-16 11:06:12 PM
• 2016-05-16 11:20:40 PM
• GraemeT
• Casual Listener
• 1037 Views
• 2 replies
• 0 likes
• Subscription

Having trouble playing songs abroad, but can't change billing address

Hi there! I am a Spotify premium customer, and since I started living and working in Austria last month, I haven't been able to use my account properly. I get the 'can't play the current song' message almost all the time, and after having a look thro...

• becca4000
• Casual Listener
• Hi there!   I am a Spotify premium customer, and since I started living and working in Austria last month, I haven't been able to use my account properly. I get the 'can't play the current son...
• 2016-05-12 9:53:54 PM
• 2016-05-16 11:08:02 PM
• becca4000
• Casual Listener
• 499 Views
• 5 replies
• 0 likes
• Login
  Premium

Renew account from a different country

Hey,I got my premuim subscription when i was in California,Right now i'm in Israel, and i cannot use my american credit card.How can i renew my subscription with a non-american credit card?Thank you!

• Ynui
• Regular
• Hey, I got my premuim subscription when i was in California, Right now i'm in Israel, and i cannot use my american credit card. How can i renew my subscription with a non-american credit card? Th...
• 2016-05-16 10:59:58 AM
• 2016-05-16 10:57:50 PM
• osornios
• Spotify Star
• 383 Views
• 6 replies
• 0 likes
• Account
  Premium
  Subscription

I think my old account was erased by my backup! HELP!

Hello,I'm in desperate need of your help. I had a spotify account where I created songs and playlists for about 4 years. I had my account linked to facebook and when I deactivated my facebook account I learned that I could not unlink the two accounts...

• user-removed
• Visitor
• Hello, I'm in desperate need of your help. I had a spotify account where I created songs and playlists for about 4 years. I had my account linked to facebook and when I deactivated my facebook acc...
• 2016-05-16 5:35:14 PM
• 2016-05-16 10:09:40 PM
• anjieeeeeeeeee
• Roadie
• 240 Views
• 2 replies
• 0 likes
• Account
  Free
  Other

Failure to connect Facebook to my account

Hi,I'm trying to connect my Facebook account to my spotify, but having no luck as everytime I recieve an error message saying 'Sorry there has been a temporary error, please try again later.' I've tried this many times on both my iPhone and through m...

• twizztwozz
• Casual Listener
• Hi, I'm trying to connect my Facebook account to my spotify, but having no luck as everytime I recieve an error message saying 'Sorry there has been a temporary error, please try again later.' I've ...
• 2016-05-16 9:18:27 PM
• 2016-05-16 9:36:41 PM
• user-removed
• Not applicable
• 197 Views
• 3 replies
• 0 likes
• Account

You Need To Add An Explicit Filter ASAP

I can't even play chart songs for my daughter who is 7 becuase of the amount of swearing in the versions on Spotify. Either radio edits need to be made available or an explicit filter needs to be added or both.

• meths
• Newbie
• I can't even play chart songs for my daughter who is 7 becuase of the amount of swearing in the versions on Spotify.   Either radio edits need to be made available or an explicit filter needs ...
• 2016-05-16 9:11:03 PM
• 2016-05-16 9:13:00 PM
• user-removed
• Not applicable
• 163 Views
• 1 replies
• 0 likes
• Account
  Other
  Premium
  Subscription

Unable to login

I am logging in using Facebook in Android but error message is appearing unable to login. Please solve

• Kartikaggarwal9
• Casual Listener
• I am logging in using Facebook in Android but error message is appearing unable to login. Please solve
• 2016-05-16 8:09:15 PM
• 2016-05-16 8:14:36 PM
• Kartikaggarwal9
• Casual Listener
• 166 Views
• 2 replies
• 0 likes
• Account
  Login

Log in trouble

I just my iPhone 6 and when I try to log in my Spotify with my fb it says error 404. And when I tried to use my email it says I already have a profile with that email! HELP!!! Plz!!!

• Channy4
• Newbie
• I just my iPhone 6 and when I try to log in my Spotify with my fb it says error 404. And when I tried to use my email it says I already have a profile with that email! HELP!!! Plz!!!
• 2016-05-16 4:52:47 PM
• 2016-05-16 5:31:22 PM
• jonasherdegen
• Community Legend
• 188 Views
• 1 replies
• 0 likes
• Login
  Security