Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2025-02-19 1:43:32 AM
ribezaz
Spotify Star
9961 Views
3 replies
9 likes
Security

9961 Views
3 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Friday
ddongnyangi
Newbie
497194 Views
982 replies
112 likes
Account

497194 Views
982 replies
112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1214232 Views
119 replies
117 likes
Account

1214232 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
122796 Views
72 replies
12 likes
Account
Login
Premium

122796 Views
72 replies
12 likes

Artist verification...been 10 weeks

I applied for artist verification 10 weeks ago and have not heard back from the Spotify Artist Verification team, even after several attempts to get a hold of someone. Any ideas as to what I can do to actually become a verified artist? Any help or su...

wmpiano
Casual Listener
I applied for artist verification 10 weeks ago and have not heard back from the Spotify Artist Verification team, even after several attempts to get a hold of someone. Any ideas as to what I can do t...
2016-05-23 6:15:16 AM
2016-05-23 7:13:09 AM
Maxim
Spotify Star
306 Views
5 replies
0 likes
Account
Other

306 Views
5 replies
0 likes

Premium Subscription Not Working

My Spotify account has reverted back to the Free Version even though I've been on the Premium Version for a number of months. The account states that "Your subsciption renews automatically on 23/05/2016. You'll be charged $17.99." which is today. The...

poida77-au
Newbie
My Spotify account has reverted back to the Free Version even though I've been on the Premium Version for a number of months. The account states that "Your subsciption renews automatically o...
2016-05-23 7:01:08 AM
157 Views
0 replies
0 likes
Premium
Subscription

157 Views
0 replies
0 likes

Premium 3 meses por 29 pesos

Buenos días, ayer pagué por PRIMEEA VEZ mi suscripción premium para aprovechar esta oferta de 3 meses. Hoy se activó mi cuenta premium, pero me aparece sólo un mes de vigencia, en vez de los 3 que dicen en la página.Repito, es la primera vez que me s...

ricardenasz
Newbie
Buenos días, ayer pagué por PRIMEEA VEZ mi suscripción premium para aprovechar esta oferta de 3 meses. Hoy se activó mi cuenta premium, pero me aparece sólo un mes de vigencia, en vez de los 3 que di...
2014-12-04 7:18:32 PM
2016-05-23 6:54:46 AM
MiguelRojero
Newbie
4154 Views
9 replies
1 likes
Other
Premium
Subscription

4154 Views
9 replies
1 likes

Payment

I used to pay with my credit card. Now, I just cant. It does have money and it is the one I already registered on my account...What´s wrong??

johnredtowers
Casual Listener
I used to pay with my credit card. Now, I just cant. It does have money and it is the one I already registered on my account... What´s wrong??
2016-05-21 10:59:23 PM
2016-05-23 6:14:13 AM
user-removed
Not applicable
212 Views
3 replies
0 likes

212 Views
3 replies
0 likes

Premium stopped working - HELP PLEASE

My premium account stop working in all my devices, if I log in the Spotify website it says I have premium, but in my devices it says I don't, I've been using Spotify premium for quite long time and my none of my play list stopped working.

Natancypriano-1
Newbie
My premium account stop working in all my devices, if I log in the Spotify website it says I have premium, but in my devices it says I don't, I've been using Spotify premium for quite long time and m...
2016-05-23 5:41:47 AM
172 Views
0 replies
0 likes
Premium

172 Views
0 replies
0 likes

Pagar spotify premium en oxxo con la oferta de 9 pesos

Quiero tener spotify premium y pagar en oxxo con la promocion de 3 meses por 9 pesos pero la nota que me de para imprimir y pagar en el oxxo me da un costo de 99 pesos.Si voy a pagar solamente me cobraran los 9 pesos? o me cobraran los 99?

josemanuel2
Newbie
Quiero tener spotify premium y pagar en oxxo con la promocion de 3 meses por 9 pesos pero la nota que me de para imprimir y pagar en el oxxo me da un costo de 99 pesos. Si voy a pagar solamente me c...
2016-05-23 5:13:09 AM
1765 Views
0 replies
3 likes
Premium

1765 Views
0 replies
3 likes

Lost my premium account and can't get a new one

Hello! I lost my premium account because i forgot to pay that credit card. Now y have payed it, but i can't upgrade to premium with that or any other card. When i enter thedata it keeps saying that my card "is having a bad day" and won't take it. I'm...

ipcastol
Newbie
Hello! I lost my premium account because i forgot to pay that credit card. Now y have payed it, but i can't upgrade to premium with that or any other card. When i enter thedata it keeps sayi...
2016-05-22 8:16:13 PM
2016-05-23 4:03:02 AM
Bittencourt
Spotify Star
166 Views
1 replies
0 likes
Account
Premium

166 Views
1 replies
0 likes

Deleting a Spotify account/unlinking account from Facebook

I created a spotify account a couple years a ago and I forgot that I did. How do I delete that account/unlink it from my facebook so that I can link my new account to my facebook. Thanks!

sb35
Newbie
I created a spotify account a couple years a ago and I forgot that I did. How do I delete that account/unlink it from my facebook so that I can link my new account to my facebook. Thanks!
2016-05-23 3:57:19 AM
2016-05-23 3:59:06 AM
user-removed
Not applicable
166 Views
1 replies
0 likes
Account

166 Views
1 replies
0 likes

Solved!! Cancel my monthly subscription

I like to cancel my my monthly subscription. $10.79 was debited from my debit account without my authorization.

imesquita2482
Casual Listener
I like to cancel my my monthly subscription. $10.79 was debited from my debit account without my authorization.
2016-05-23 3:09:30 AM
2016-05-23 3:50:38 AM
imesquita2482
Casual Listener
472 Views
6 replies
0 likes
Subscription

472 Views
6 replies
0 likes

Solved!! Family plan

It's legal or ilegal invite family members that no live in the same residence? I don't found nothing about on legal notes. Can someone answer me and show me on contract?

tuliodepadua
Newbie
It's legal or ilegal invite family members that no live in the same residence? I don't found nothing about on legal notes. Can someone answer me and show me on contract?
2016-05-23 1:34:52 AM
2016-05-23 3:49:48 AM
Bittencourt
Spotify Star
493 Views
1 replies
0 likes
Account
Premium

493 Views
1 replies
0 likes

Can't log in

My phone died, everything is gone. New phone re downloaded spotify, the email and user name I though t I had used when I was given my gift family subscription don't work at all. How do I get hold of somebody who can help with this. Used the contact f...

35xj
Casual Listener
My phone died, everything is gone. New phone re downloaded spotify, the email and user name I though t I had used when I was given my gift family subscription don't work at all. How do...
2016-05-23 2:15:24 AM
2016-05-23 3:13:52 AM
Bittencourt
Spotify Star
323 Views
3 replies
0 likes
Subscription

323 Views
3 replies
0 likes

00.99 for 3 months

When I tried to get the 3 month deal I was told I could not do it with my card as I had already did it yet I was still charged.

Boonji
Newbie
When I tried to get the 3 month deal I was told I could not do it with my card as I had already did it yet I was still charged.
2016-05-23 1:18:53 AM
2016-05-23 3:09:24 AM
nazarenewife
Newbie
604 Views
2 replies
0 likes
Account
Premium
Subscription

604 Views
2 replies
0 likes

Lack of music

How come you refuse to include The Dave Clark Five in your available music ,with exception of one song.They were one of most influential groups of the British Invasion of the sixties...poor choice to omit...

tlsharkey
Newbie
How come you refuse to include The Dave Clark Five in your available music ,with exception of one song.They were one of most influential groups of the British Invasion of the sixties...poor choice to...
2016-05-23 2:42:15 AM
2016-05-23 2:46:07 AM
user-removed
Not applicable
335 Views
1 replies
0 likes
Account
Free

335 Views
1 replies
0 likes

False Advertising?

I just began using Spotify, it's the 5th day of my week free trial. I was emailed about getting "Another 30 Days Free", all it requested was to click the link. However, the link doesn't do anything. Just tell me bluntly, is this free 30 days real or ...

eheartz
Newbie
I just began using Spotify, it's the 5th day of my week free trial. I was emailed about getting "Another 30 Days Free", all it requested was to click the link. However, the link doesn't do anything. ...
2016-05-23 1:50:07 AM
159 Views
0 replies
0 likes
Account
Free
Premium

159 Views
0 replies
0 likes

Being Charged for premium but dont have premium

I have no idea how to reach customer service.So to any Spotifier admins out there Please investigate why I am being charged NZ$13/month adn both my spotify accounts say they are not premium. Please see attached the screen print showing the billings. ...

craigpnz
Casual Listener
I have no idea how to reach customer service. So to any Spotifier admins out there Please investigate why I am being charged NZ$13/month adn both my spotify accounts say they are not premiu...
2016-05-22 12:52:45 AM
2016-05-23 1:42:00 AM
user-removed
Not applicable
404 Views
6 replies
0 likes
Subscription

404 Views
6 replies
0 likes

Prices for subscription

Hi Spotify!You have an add that sais you can get 3 months of Spotify Premium for DKK 9, but when you click on the banner it sais DKK 99. So how do I get it for the DKK 9? - Kirstine Mikkelsen

Kirstine
Newbie
Hi Spotify! You have an add that sais you can get 3 months of Spotify Premium for DKK 9, but when you click on the banner it sais DKK 99. So how do I get it for the DKK 9? - Kirstine Mikkel...
2016-05-22 12:30:04 AM
2016-05-23 1:25:43 AM
Bittencourt
Spotify Star
217 Views
2 replies
0 likes
Premium
Subscription

217 Views
2 replies
0 likes

spotify premium not working

Signed up for premium and doesnt let me play any music whatsoever offline. Uninstalled app and installed again, still not working on phone , Huawei android phone. Please let me know what should do.its a right pain.

ggdevine
Regular
Signed up for premium and doesnt let me play any music whatsoever offline. Uninstalled app and installed again, still not working on phone , Huawei android phone. Please let me know what should do.it...
2016-05-22 12:22:54 AM
2016-05-23 1:13:20 AM
ggdevine
Regular
644 Views
9 replies
0 likes
Premium

644 Views
9 replies
0 likes

Cannot play songs through Ps4 connect

I purchased spotify premium 2 days ago, before that, playing music on the ps4 by selecting it on the IPhone application worked fine. But now, when I select the button to connect to the ps4, it connects, but pauses the music. When I hit play, it skips...

coldwar252
Casual Listener
I purchased spotify premium 2 days ago, before that, playing music on the ps4 by selecting it on the IPhone application worked fine. But now, when I select the button to connect to the ps4, it connec...
2016-05-22 10:36:47 PM
2016-05-22 12:38:25 AM
coldwar252
Casual Listener
222 Views
2 replies
0 likes
Other
Premium

222 Views
2 replies
0 likes

Solved!! switching subscriptions

If i sign up for the 3 month 99 cents premium subscription, afterwards can i swithc to the student discounts prive of 4.99 after the trial period is over

adam3933
Casual Listener
If i sign up for the 3 month 99 cents premium subscription, afterwards can i swithc to the student discounts prive of 4.99 after the trial period is over
2016-05-22 12:13:24 AM
2016-05-22 12:15:35 AM
adam3933
Casual Listener
306 Views
2 replies
0 likes
Premium
Subscription

306 Views
2 replies
0 likes

Someone logged into my account

Hi guys,I noticed someone (Jason-pc) using my account and I am absolutely sure no one knows my account & password because I dont share it.So my question is how did that person knows it? Maybe all our info is on the street, these days security breach ...

mranonymous
Casual Listener
Hi guys, I noticed someone (Jason-pc) using my account and I am absolutely sure no one knows my account & password because I dont share it. So my question is how did that person knows it? M...
2016-05-22 11:42:18 PM
2016-05-22 11:48:17 PM
mranonymous
Casual Listener
239 Views
3 replies
0 likes
Account
Login
Other
Security

239 Views
3 replies
0 likes

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