Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
Tuesday
Meghanleegill
Casual Listener
4587 Views
1 replies
9 likes
Security

4587 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Ryankewley
Newbie
465025 Views
976 replies
111 likes
Account

465025 Views
976 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1205597 Views
119 replies
117 likes
Account

1205597 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
113217 Views
72 replies
12 likes
Account
Login
Premium

113217 Views
72 replies
12 likes

Why do I have two accounts?

I recently checked my bank statement and it appears that I pay for Spotify twice a month. How can this be fixed?

Thermy
Newbie
I recently checked my bank statement and it appears that I pay for Spotify twice a month. How can this be fixed?
2016-05-20 7:58:57 PM
2016-05-20 8:57:35 PM
LordRollin
Community Legend
212 Views
1 replies
0 likes
Account

212 Views
1 replies
0 likes

Being charged twice

I got a new account but tried to use my same credit card. I tried for the 3 month for 99 cents, and when i had put all my info in, it said i already had that offer and i couldnt get it. Well it said its pending to charge me in my bank account twice f...

Trineve12
Casual Listener
I got a new account but tried to use my same credit card. I tried for the 3 month for 99 cents, and when i had put all my info in, it said i already had that offer and i couldnt get it. Well it said ...
2016-05-20 7:34:25 PM
2016-05-20 8:41:27 PM
user-removed
Not applicable
135 Views
1 replies
0 likes
Premium
Subscription

135 Views
1 replies
0 likes

New Spotify family member

HiSo my question is a bit more complicated, but I will try and do my best, and just write me any follow up questions if any should surface.So here goes:Today I wanted to add my dad to my Spotify account, by simply adding a new member to my Family pla...

MikeDK
Casual Listener
Hi So my question is a bit more complicated, but I will try and do my best, and just write me any follow up questions if any should surface. So here goes: Today I wanted to add my dad to my Sp...
2016-05-19 7:41:16 PM
2016-05-20 8:36:37 PM
LordRollin
Community Legend
463 Views
3 replies
0 likes
Account
Login
Subscription

463 Views
3 replies
0 likes

Suscripción

Estimados: El día de hoy en la mañana me llego un mensaje por la oferta de Spotify 3 meses por $290. Ingrese a mi cuenta y al momento de realizar la suscripción me aparece un aviso: "Parece que ya has utilizado esta promoción". Para mi eso quiere dec...

L0uzher01
Casual Listener
Estimados: El día de hoy en la mañana me llego un mensaje por la oferta de Spotify 3 meses por $290. Ingrese a mi cuenta y al momento de realizar la suscripción me aparece un av...
2016-05-20 3:34:48 PM
2016-05-20 8:30:02 PM
driveflanger
Community Legend
307 Views
1 replies
0 likes
Account
Free
Login
Other
Premium
Subscription
Unlimited

307 Views
1 replies
0 likes

Please delete account

I tried to sign up for spoti today for the first time and found out that someone has an account using my email already. I want it deleted so that I can open my own account. I find that this is fraudulent use of my email. Sent a request using the norm...

jessiekade
Newbie
I tried to sign up for spoti today for the first time and found out that someone has an account using my email already. I want it deleted so that I can open my own account. I find that this is fraudu...
2016-05-20 7:51:08 PM
2016-05-20 8:15:14 PM
Maxim
Spotify Star
270 Views
1 replies
0 likes
Account

270 Views
1 replies
0 likes

The painfully slow process of recovering a hacked spotify account...

I had to create this account because my original premium account "fatalaid" was hacked into 3 days ago....and I still don't have access to it. Why? All because the hacker changed the email address, which essentially locks me out of my own account - w...

fatalaid2
Casual Listener
I had to create this account because my original premium account "fatalaid" was hacked into 3 days ago....and I still don't have access to it. Why? All because the hacker changed the email addre...
2016-04-10 1:16:09 AM
2016-05-20 8:03:55 PM
Deasy
Regular
1891 Views
15 replies
5 likes
Premium
Security

1891 Views
15 replies
5 likes

Deleting Account

I would like to delete this account. I've made it by a mistake(logging in with facebook) and I'm using another account and I would like to connect my FB account on my another account.

user-removed
Visitor
I would like to delete this account. I've made it by a mistake(logging in with facebook) and I'm using another account and I would like to connect my FB account on my another account.
2016-05-20 6:59:55 PM
2016-05-20 7:55:21 PM
driveflanger
Community Legend
156 Views
1 replies
0 likes
Account

156 Views
1 replies
0 likes

Delete an account

Hi,I don't really want an account anymore. How do I delete it?

Leah_1557
Newbie
Hi, I don't really want an account anymore. How do I delete it?
2016-05-20 4:31:36 PM
2016-05-20 7:54:52 PM
driveflanger
Community Legend
236 Views
1 replies
1 likes
Other

236 Views
1 replies
1 likes

Premium

Hey i bought a premium card for one month and you advertised i would get an extra 30 days for free however i dis not, whats the deal

Bymsen
Newbie
Hey i bought a premium card for one month and you advertised i would get an extra 30 days for free however i dis not, whats the deal
2016-05-20 7:24:48 PM
2016-05-20 7:36:12 PM
MaryS
Roadie
137 Views
1 replies
0 likes
Premium

137 Views
1 replies
0 likes

Solved!! I'm a student!

How do I get my discount if I've already been paying the 999 a month?

Heatherhuey
Newbie
How do I get my discount if I've already been paying the 999 a month?
2016-05-20 6:25:21 PM
2016-05-20 6:54:06 PM
Nico
Community Legend
202 Views
1 replies
0 likes
Account

202 Views
1 replies
0 likes

Spotify keeps charging me after I cancelled my subscription

I cancelled my subscription on 3/12/2016 and received an email confirming the cancellation. The website also confirmed that by show that "Your Premium subscription will end on 4/11/16" under account overview. However, today I was charged $9.99 for th...

aliam555
Casual Listener
I cancelled my subscription on 3/12/2016 and received an email confirming the cancellation. The website also confirmed that by show that "Your Premium subscription will end on 4/11/16" under account ...
2016-04-12 7:48:23 AM
2016-05-20 6:45:42 PM
user-removed
Not applicable
499 Views
5 replies
0 likes
Account
Premium
Subscription

499 Views
5 replies
0 likes

I've paid the premium account but I'm still free

Hi, I joined spotify 6 hours ago and decided to use the offer of 3 months of premium subscription for 0.99€. I have done the payment (it is reflected in my bank account) but spotify stil says that I'm not premium. As I said, the payment is done and r...

spotcool84
Casual Listener
Hi, I joined spotify 6 hours ago and decided to use the offer of 3 months of premium subscription for 0.99€. I have done the payment (it is reflected in my bank account) but spotify stil say...
2016-05-19 6:39:01 PM
2016-05-20 5:57:50 PM
patomolina
Newbie
287 Views
4 replies
0 likes
Account
Free
Premium
Subscription

287 Views
4 replies
0 likes

I'm suppose to get 3 Months Free.

There was this offer back in April where you could get 3 Months of Premium Subscription then it'll be P129/month. (Got this offer on Facebook ads) I subscribed 27th of April, today, I got an email saying that my subscription will end on 27th of May. ...

ronnavalta
Casual Listener
There was this offer back in April where you could get 3 Months of Premium Subscription then it'll be P129/month. (Got this offer on Facebook ads) I subscribed 27th of April, today, I got a...
2016-05-20 8:44:54 AM
2016-05-20 5:41:30 PM
ronnavalta
Casual Listener
264 Views
2 replies
1 likes
Account
Premium
Subscription

264 Views
2 replies
1 likes

Cancel Subscription function not possible for LONG passwords with special characters

I experienced that the cancel subscription function doesn't work if your account uses really long, really complex passwords.(such as: V^EJW%|n7Bs?~!ip]vnGllfCPv[A/N7N or _MTjD#aXkQMF_>wrjmQfHmJzg9OlpCvlpg"FW8("xxhdQkeWiBt!RccGxqB`fDyO - These are not...

cheaty
Regular
I experienced that the cancel subscription function doesn't work if your account uses really long, really complex passwords. (such as: V^EJW%|n7Bs?~!ip]vnGllfCPv[A/N7N or _MTjD#aXkQMF_>...
2016-05-20 5:25:04 PM
141 Views
0 replies
0 likes
Subscription

141 Views
0 replies
0 likes

Borrar mi cuenta

Hola, quisiera que me ayudaran a borrar mi cuenta ya que no tengo interés en el servicio, además de las constantes interrupciones, los cuelgues, la falta de artistas por ser "poco conocidos" y otros temas personales, me interesaría si pudiera control...

Gorila-Golpista
Newbie
Hola, quisiera que me ayudaran a borrar mi cuenta ya que no tengo interés en el servicio, además de las constantes interrupciones, los cuelgues, la falta de artistas por ser "poco conocidos" y otros ...
2014-07-29 4:50:05 AM
2016-05-20 3:51:35 PM
user-removed
Not applicable
1111 Views
2 replies
2 likes
Account
Subscription

1111 Views
2 replies
2 likes

Charged for Premium, No premium on my account

I paid 99p with PayPal to get three months on my new account. The money has came off my account, but i have no premium on any of my accounts, I have checked them all. I have went through each tip on the Spotify website, and my issue still isn't fixed...

frascurrie99
Casual Listener
I paid 99p with PayPal to get three months on my new account. The money has came off my account, but i have no premium on any of my accounts, I have checked them all. I have went through each tip on ...
2016-05-20 2:37:46 PM
2016-05-20 2:41:17 PM
frascurrie99
Casual Listener
181 Views
1 replies
0 likes
Account
Premium
Subscription

181 Views
1 replies
0 likes

Unlinking Facebook Account without Compromising Carrier Billing

I live in the Philippines and I have a mobile plan with Globe Telecom. Part of my plan is a free Premium Spotify subscription which is linked to my Facebook account. My concern is, how can I unlink my Facebook account from Spotify without compromisin...

vinceluzon
Newbie
I live in the Philippines and I have a mobile plan with Globe Telecom. Part of my plan is a free Premium Spotify subscription which is linked to my Facebook account. My concern is, how can I unlink m...
2016-05-20 2:18:55 PM
121 Views
0 replies
0 likes
Account
Login
Premium
Subscription

121 Views
0 replies
0 likes

Payment fails every month

Hi, Spotify fails to renew my subscription. It has done so the last six months (at least). I choose to update payment details, enter the same card againg, and the payment goes through. Next month, the problem returns. What is going on? Regards,Erik

erikric
Newbie
Hi, Spotify fails to renew my subscription. It has done so the last six months (at least). I choose to update payment details, enter the same card againg, and the payment goes through. Next ...
2016-05-20 1:51:40 PM
2016-05-20 1:56:59 PM
Javiermeléndez
Newbie
206 Views
1 replies
0 likes
Account
Subscription

206 Views
1 replies
0 likes

Student Discount subsequent

I subsequently want to activate the student discount on my spotify premium.Is that possible? Beacause I can't find a way to do it subsequent, it seems like I have to "order obliged to pay" get the premium with discount included which sounds like i en...

Tim1509
Newbie
I subsequently want to activate the student discount on my spotify premium. Is that possible? Beacause I can't find a way to do it subsequent, it seems like I have to "order obliged to pay" get the ...
2016-05-20 1:39:29 PM
134 Views
0 replies
0 likes
Account
Other
Premium
Subscription

134 Views
0 replies
0 likes

Practical question regarding family account

I was wondering wether my housemates would all still be able to play on all of their respected computers and phones everywhere they go, whenever they want. What I mean is: how do they know you live at the same adress? And would we still be able to pl...

G_Aardbei
Casual Listener
I was wondering wether my housemates would all still be able to play on all of their respected computers and phones everywhere they go, whenever they want. What I mean is: how do they know you live a...
2016-04-18 12:21:34 PM
2016-05-20 1:04:24 PM
KatesHere
Community Legend
205 Views
3 replies
0 likes
Account

205 Views
3 replies
0 likes

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