Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I am trying to set a password so I can log back into my Spotify account. I have gone through the password reset and it gave me a number username to utilize and to put a password. Its not letting me change the password and states the password and or u...
I have attempted to begin my Spotify student account, I entered my debit card info correctly and it says "seems your card or payment provider is having a bad day... Etc" I know it is not one of those options that are having problems and I don't know ...
In both desktop & mobile versions. Previously, entering a search term, "roc a fella", into search would return playlist results as well as artist, song, etc. Now, no playlists are returned. This was a common way for me to locate playlists.
Dear community, dear Spotify, I want to ask, if it is possible to get an free Spotify Premium account as an artist with a lot of tracks on Spotify. Does anybody know something? Cheers U!
Hello there! I have a premium account that I didn't create with Facebook, for personal use (just 1 follower). I also have an account I use via Facebook, where I have public playlists and a couple of followers. These two acounts are linked to differen...
I wanted to start a family plan, until I saw the stipulation about living at the same address. I wanted to use this with my gf who does live at the same address, but, she has a different billing address on the credit card she used to create her accou...
Hi... I currently have the free account and i'm thinking of upgrading to premium. If i do this, can i listen to the spotify channel on our Roku? Will i also be able to listen to it on different devices (phone, tablet and Pc)? Thanks in advance for th...
So I'm going to just keep posting this topic since I see other users having this issue and no one on Spotifys end is helpingFirst solution: Click "Sign out devices everywhere". User keeps returning and using my account.Second solution attempt: Go on ...
so I subscribed to Spotify using my facebook with email jerome_arguelles12@yahoo.com..my problem is that, I created a new facebook account with the same email..now everytime I log in to Spotify, it tells me I should use my facebook credentials to log...
Hello, I have been unable to login on my account using my username/pw. I could log in with my facebook account (it's the same account) and for my suprise, the email assigned to my account it is not mine. I wonder, now that they (I don't know who) cha...
Hi, I purchased a 10 euro Gift Card today but the code I received is not working. It says that the code is incorrect.Can someone please help me? Thanks.
What the Heck was I just charged for????? I though this was free!!!
Hi. Everyone. I would like to know whats going on with my spotify premium trial. My bank already sent me a bill for 7.99USD and I've never had the trial for 60 days. What can I do? I really whant to know if it worth before to pay for it, but they alr...
I was charged 4 times for my student discount and I read that I would get my money back in 3-5 days and still have yet to get anything. What do I do??
Hello, I paid to upgrade to premium on Feb 21 to take advantage of the free Chromcast deal. My account is still listed ass free and I haven't recived a voucher. I contacted Spotify through the contact for and have not heard back. The subsription and ...
Hi,I am not sure whether or not I am on the Premimum Trial or anything like that. I think I may have unintentionally clicked to try 'free frial' on my phone when I clicked on a pop-up, thinking that I would see some more info such as rates, etc. Howe...
Premium costs 13.99 and I have 15.40 so I have enough money but when I go to but premium it says I don't have enough money and tells me to pay with a card, I don't want to use my credit card I should be able to buy it because I have enough money too ...
I invited my daughter to join my premium account but when she clicks it says she can't join bc she is already a member but on her account it shows free subscription
I made a three month trial of Spotify premium 20.12.2015. Order ID: ***********, User: *************. I've charged 9.90€ for Spotify Premium 20.3.2016. On my desktop (Windows 10) exists, however, Spotify free. What should I do to get Spotify Premium,...
I was charged 10.49 and havn't had a premium account since my 99 cents trial back in November 2015, which didn't even last a month before I was back to seeing ads and had some saved music just disappear. I need to find out how I can talk to an actual...