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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Kane22
  • Casual Listener
  • 173007 Views
  • 697 replies
  • 57 likes
  • Account
  • 173007 Views
  • 697 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1091008 Views
  • 118 replies
  • 104 likes
  • Account
  • 1091008 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 52032 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 52032 Views
  • 58 replies
  • 8 likes

Took money without consent

I have 2 separate 4.99 charges and no premium service. I want this resolved asap. I don't want anything to do with this company.

  • Newbie
  • I have 2 separate 4.99 charges and no premium service. I want this resolved asap. I don't want anything to do with this company.
  • kbrooksc
  • Community Legend
  • 111 Views
  • 1 replies
  • 0 likes
  • Account
  • 111 Views
  • 1 replies
  • 0 likes

No puedo pagar premium / Unable to pay for premium

Llevo desde mediados de diciembre sin poder pagar el premium, hasta me hecho una cuenta nueva por si acaso. Intento pagar con Paypal, tras loguearme le doy a confirmar pago y me devuelve a la pagina inicial de spotify donde sale la oferta y no me cob...

  • Newbie
  • Llevo desde mediados de diciembre sin poder pagar el premium, hasta me hecho una cuenta nueva por si acaso.   Intento pagar con Paypal, tras loguearme le doy a confirmar pago y me devuelve a l...
  • driveflanger
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 168 Views
  • 1 replies
  • 0 likes

Solved!! Song unavailable

Could someome explain me why half of the album "Welcome 2 the hood" is greyed out? I used to be able to listen to the song 'FYFR' and "Skip the talk'n". But suddenly I'm not able to neither track those individual songs nor play them if I find them wi...

  • Casual Listener
  • Could someome explain me why half of the album "Welcome 2 the hood" is greyed out? I used to be able to listen to the song 'FYFR' and "Skip the talk'n". But suddenly I'm not able to neither track tho...
  • kbrooksc
  • Community Legend
  • 1007 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
  • 1007 Views
  • 3 replies
  • 0 likes

How to recover password.

I'm currently trying to reset my password. When I request to have them send me a new one it doesn't send me the right account. Please help

  • Visitor
  • I'm currently trying to reset my password. When I request to have them send me a new one it doesn't send me the right account. Please help
  • kbrooksc
  • Community Legend
  • 104 Views
  • 1 replies
  • 0 likes
  • Login
  • 104 Views
  • 1 replies
  • 0 likes

I can't listen music with Spotify premium free!

Hello!I've just download the Spotify premium free for 1 month, but I can't listen music.When I want to play one song apears one message that says: "It's not possible to listen this song". The option "Streaming High Quality" is not activated...What ca...

  • Newbie
  • Hello! I've just download the Spotify premium free for 1 month, but I can't listen music. When I want to play one song apears one message that says: "It's not possible to listen this song".  ...
  • kbrooksc
  • Community Legend
  • 122 Views
  • 1 replies
  • 0 likes
  • Premium
  • 122 Views
  • 1 replies
  • 0 likes

How can I get support from Spotify to buy a family plan? It keeps failing, its a website issue

I already have a premium account and I want to add my wife. I tried many times to buy a family plan but it fails with a very generic error that says something like "Wow! It failed please visit our help zone". I called visa to see if the transcation w...

  • Newbie
  • I already have a premium account and I want to add my wife. I tried many times to buy a family plan but it fails with a very generic error that says something like "Wow! It failed please visit o...
  • kbrooksc
  • Community Legend
  • 86 Views
  • 1 replies
  • 0 likes
  • 86 Views
  • 1 replies
  • 0 likes

I país for premiun and my account still on free version.

I país with credit card, the paymenth is alredy done and im still as a free version

  • Casual Listener
  • I país with credit card, the paymenth is alredy done and im still as a free version
  • Gabyscott
  • Casual Listener
  • 84 Views
  • 4 replies
  • 0 likes
  • Account
    Subscription
  • 84 Views
  • 4 replies
  • 0 likes

ich erhalte keine nachrichten über playlist änderungen

ich erhalte keine nachrichten über playlist änderungen. In der Einstellungen ist alles auf ja.

  • Newbie
  • ich erhalte keine nachrichten über playlist änderungen.  In der Einstellungen ist alles auf ja.
  • 89 Views
  • 0 replies
  • 0 likes
  • Other
  • 89 Views
  • 0 replies
  • 0 likes

Solved!! Cannot download my premium spotify

I updated my phone and I lost my Spotify and I cannot download it, was so desperate that I downloaded this crappy Pro search and paid 4 dollars, and realize it's not the same.. I want my old Spotify back and all my songs.. I paid for those..

  • Newbie
  • I updated my phone and I lost my Spotify and I cannot download it, was so desperate that I downloaded this crappy Pro search and paid 4 dollars, and realize it's not the same.. I want my old Spotify ...
  • jean3601
  • Community Legend
  • 120 Views
  • 1 replies
  • 0 likes
  • Premium
  • 120 Views
  • 1 replies
  • 0 likes

Solved!! Premium not allowing me to make payment

I have been using premium for a long time and just received a message saying that my payment would not work. Went in several times with the same payment card used previously as well as trying different cards and the same message keeps popping up. I s...

  • Newbie
  • I have been using premium for a long time and just received a message saying that my payment would not work.  Went in several times with the same payment card used previously as well as trying d...
  • jean3601
  • Community Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 136 Views
  • 1 replies
  • 0 likes

Spotify premium subscription confusion

I am subscribed to Spotify premium according to my iPhone settings however on my actual Spotify app account it keeps saying free and that it "could not buy premium". When I try to buy premium it says I am already subscribed and that the premium perio...

  • Newbie
  • I am subscribed to Spotify premium according to my iPhone settings however on my actual Spotify app account it keeps saying free and that it "could not buy premium". When I try to buy premium it says...
  • jean3601
  • Community Legend
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Solved!! Can't renew Spotify premium

Last month I bought a gift card for Spotify premium while the 3 month for 99 cents offer was going, now my first month is over, but I don't know why Spotify I can't renew my subscription.

  • Newbie
  • Last month I bought a gift card for Spotify premium while the 3 month for 99 cents offer was going, now my first month is over, but I don't know why Spotify I can't renew my subscription.
  • jean3601
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 284 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount

I was going to use the student discount because I thought it was for students of all levels. I am in high school. After I paid it will not let me finish registration. How do I get my refund or how do I finish registration?

  • Newbie
  • I was going to use the student discount because I thought it was for students of all levels. I am in high school. After I paid it will not let me finish registration. How do I get my refund or how do...
  • jean3601
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 170 Views
  • 1 replies
  • 0 likes

Solved!! Free 1 Month Premium Not Received.

Hi, In short: I see an offer for 1 month premium free if you sign up for premium.Click on it. Change my payment method to Redeem Gift Card.Submit legit Gift Card.Get only 1 month. I am sure that the honest people of spotify did not design this **Prom...

  • Newbie
  • Hi,   In short:   I see an offer for 1 month premium free if you sign up for premium. Click on it.  Change my payment method to Redeem Gift Card. Submit legit Gift Card. Get on...
  • jean3601
  • Community Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 151 Views
  • 1 replies
  • 0 likes

Solved!! Account reset after password reset

Hi,after I had forgotten my password yesterday, I changed it by the option 'Reset password'.Now I'm very surprised, because my premium and playlists are not visible.On what is this?

  • Newbie
  • Hi, after I had forgotten my password yesterday, I changed it by the option 'Reset password'. Now I'm very surprised, because my premium and playlists are not visible. On what is this?  
  • jean3601
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 137 Views
  • 1 replies
  • 0 likes

Solved!! Dobbel payment

I have been a Spotify client long time.I have a problem now with Spotify. Since June 2015 I have been charget dobbelt for Spotify Premium.Something is wrong with the sistem and I had till now a dobble payment every months, in total 9 months.Apple sup...

  • Newbie
  • I have been a Spotify client long time. I have a problem now with Spotify. Since June 2015 I have been charget dobbelt for Spotify Premium. Something is wrong with the sistem and I had till now a d...
  • jean3601
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 171 Views
  • 1 replies
  • 0 likes

Solved!! upgraded to premium and phone still asking me to upgrade

Hi, All.. I have upgraded to premium (actually 3 times by mistake) Site is not very user friendly. I keep pulling site up on phone and I am not getting premium, just the same question to upgrade,(how many times do I have to do it to get what I have a...

  • Newbie
  • Hi, All.. I have upgraded to premium (actually 3 times by mistake) Site is not very user friendly. I keep pulling site up on phone and I am not getting premium, just the same question to upgrade,(how...
  • jean3601
  • Community Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • Account
  • 264 Views
  • 1 replies
  • 0 likes

Solved!! Payment , after cancelled subscription.

I cancled my premium spotify two or three months ago, and I havent had a problem. But just this morning I noticed that the money for a premium accout has been taken out of my paypal. I no longer have this subscription, and have not been upgraded to t...

  • Newbie
  • I cancled my premium spotify two or three months ago, and I havent had a problem.   But just this morning I noticed that the money for a premium accout has been taken out of my paypal. I no lo...
  • jean3601
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • Account
  • 170 Views
  • 1 replies
  • 0 likes

Solved!! Account

I have Spotify premium from Telia until 5 March, but I have now realized that I have payed as a private person as well! I want that money back, it is a couple of mounths á 99:-/m. Can you help me? //Anna Mähler

  • Newbie
  • I have Spotify premium from Telia until 5 March, but I have now realized that I have payed as a private person as well! I want that money back, it is a couple of mounths á 99:-/m. Can you h...
  • jean3601
  • Community Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • Account
  • 119 Views
  • 1 replies
  • 0 likes

Solved!! Gift Code

Dear Spotify Community, I remembered today, that I bought some gift cards for spotify on my Turkey trip this summer and now I want to use this gift cards on my account, but I am now back in Germany, is there a possibility to use this gift cards on my...

  • Visitor
  • Dear Spotify Community,   I remembered today, that I bought some gift cards for spotify on my Turkey trip this summer and now I want to use this gift cards on my account, but I am now back in ...
  • jean3601
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 157 Views
  • 1 replies
  • 0 likes

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