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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 382312 Views
  • 918 replies
  • 107 likes
  • Account
  • 382312 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166286 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166286 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96963 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96963 Views
  • 68 replies
  • 10 likes

Discover Weekly Playlist in French

Device:(a) Moto X, (b) iPhone 5s, (c) Windows Operating System Version:(a) Android 5.1, (b) iOS 9.2.1, (c) Windows 7 Pro Spotify Version:(a) 4.5.0.820, (b) 4.8.0.1085, (c) 1.0.20.101.ge6957e14 Description:My Discover Weekly playlist shows up in Frenc...

Découvertes de la semaine.png
  • Casual Listener
  • Device: (a) Moto X, (b) iPhone 5s, (c) Windows   Operating System Version: (a) Android 5.1, (b) iOS 9.2.1, (c) Windows 7 Pro   Spotify Version: (a) 4.5.0.820, (b) 4.8.0.1085, (c) 1.0...
  • ffrreeeekk
  • Casual Listener
  • 813 Views
  • 4 replies
  • 3 likes
  • Android
    Desktop
    iOS
  • 813 Views
  • 4 replies
  • 3 likes

My premium account changed into free

Dear Sir/Mrs My premium account changed into free. How come? I have the account for years. Usuallly the subscription is charged to my creditcard at the 6th day of the month, but it has not been charged in april. The was no problem with the cash limit...

  • Newbie
  • Dear Sir/Mrs   My premium account changed into free. How come? I have the account for years. Usuallly the subscription is charged to my creditcard at the 6th day of the month, but it has not b...
  • paezbrendan
  • Newbie
  • 360 Views
  • 1 replies
  • 1 likes
  • Account
  • 360 Views
  • 1 replies
  • 1 likes

Hacked? Weird e-mail address, password doesn't work, credit card is being charged.

Hi, I have many problems but maybe they are all connected. First of all, my profile shows an email that I have nothing to do with: nilokom023@teleworm.us I never had such an email address nor used it to register with spotify (I registered via faceboo...

  • Newbie
  • Hi,    I have many problems but maybe they are all connected.   First of all, my profile shows an email that I have nothing to do with: nilokom023@teleworm.us   I never...
  • Jayb72
  • Community Legend
  • 823 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
  • 823 Views
  • 4 replies
  • 0 likes

Can't log in (been trying for 4 days now)

So on Monday for some reason my Spotify was not playing music because I was not connected to an internet source (which I was) and I am a premium account holder. So I decided to try and log out and log back in, not I'm getting an error message saying ...

  • Casual Listener
  • So on Monday for some reason my Spotify was not playing music because I was not connected to an internet source (which I was) and I am a premium account holder. So I decided to try and log out and lo...
  • Jake
  • Roadie
  • 267 Views
  • 5 replies
  • 0 likes
  • Account
  • 267 Views
  • 5 replies
  • 0 likes

Canada - Rogers Family Plan with Spotify Premium - Account Problems

HiSo I have a family plan with rogers that gives me access to a spotify premium account. My mom tried to set mine up but it registered my username as a 20+ character alphanumeric string. This is now the username associated with my phone number. Now, ...

  • Newbie
  • Hi So I have a family plan with rogers that gives me access to a spotify premium account. My mom tried to set mine up but it registered my username as a 20+ character alphanumeric string. This is no...
  • GrumpyCat7493
  • Casual Listener
  • 560 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 560 Views
  • 2 replies
  • 0 likes

Charged for Monthly and Annual Membership

Hello Spotify Team, I wasnt sure where to reach out to for assistance, so i hope this is the right place. I noticed I was charged twice on my bill for April. Once $11.29 CAD then $135.46CAD two days later. I dont understand why i would be charged for...

  • Casual Listener
  • Hello Spotify Team,   I wasnt sure where to reach out to for assistance, so i hope this is the right place.   I noticed I was charged twice on my bill for April. Once $11.29 CAD then $1...
  • Huda1
  • Casual Listener
  • 204 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 204 Views
  • 2 replies
  • 0 likes

I am so sick of spotify **bleep**ing me over

I am so fusion sick of spotify it deletes all my paylists off my phone by itself it just undownloads 1.5 gigabytes of music on its own forcing me,to waste ALL of my data to redownload the **bleep**ing musicAs of today I am cancelling my spotify accou...

  • Regular
  • I am so fusion sick of spotify it deletes all my paylists off my phone by itself it just undownloads 1.5 gigabytes of music on its own forcing me,to waste ALL of my data to redownload the **bleep**in...
  • cha0tix41
  • Regular
  • 219 Views
  • 3 replies
  • 0 likes
  • Other
  • 219 Views
  • 3 replies
  • 0 likes

Account hacked and email changed

I have a premium account under a different username. I got an email this morning stating that the email address has changed. Now I cant sign in to any devices. I have reached out to @spotifycare regarding the issue and they stated that the accounts t...

  • Casual Listener
  • I have a premium account under a different username. I got an email this morning stating that the email address has changed. Now I cant sign in to any devices. I have reached out to @spotifycare rega...
  • gnovella16
  • Roadie
  • 153 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 153 Views
  • 1 replies
  • 0 likes

Problem with Subscription

Hello: I payed for the Student Subscription but I forgot to fill the requirements and there still charging me for the subscription. How can I continue the filling of requirements without having to pay again the subscription?? Thank you for your help ...

  • Newbie
  • Hello:   I payed for the Student Subscription but I forgot to fill the requirements and there still charging me for the subscription.   How can I continue the filling of requirements wi...
  • gnovella16
  • Roadie
  • 123 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 123 Views
  • 1 replies
  • 0 likes

upgrade premium account error

i am trying to upgrade my account to premium and when i fill in my credit card detail i saw this meessage. "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method...

  • Casual Listener
  • i am trying to upgrade my account to premium and when i fill in my credit card detail i saw this meessage.   "Oops, seems your card or payment provider is having a bad day. Don't worry, no mon...
  • vincekan
  • Casual Listener
  • 171 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 171 Views
  • 2 replies
  • 0 likes

Premium

I have a premium account through Rogers and I signed in with Facebook. But I deactivated my Facebook and I can't figure out how to change it. I've emailed Spotify many times and I'm still not getting help. I would enjoy to have my music back. Hoping ...

  • Newbie
  • I have a premium account through Rogers and I signed in with Facebook. But I deactivated my Facebook and I can't figure out how to change it. I've emailed Spotify many times and I'm still not getting...
  • Jake
  • Roadie
  • 575 Views
  • 3 replies
  • 0 likes
  • Account
  • 575 Views
  • 3 replies
  • 0 likes

Hacked account

Hello, my account has been hacked. I have received an email explaining that my email has changed. Now I can't access my account because the password has changed too! I sent 2 emails to support but I haven't any response. I just registered a new accou...

  • Newbie
  • Hello,    my account has been hacked. I have received an email explaining that my email has changed. Now I can't access my account because the password has changed too!   I sent 2 ...
  • user-removed
  • Not applicable
  • 246 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 246 Views
  • 1 replies
  • 0 likes

A way to see all the songs i played

Last week i listened a song, with a random playlist, and i can't find it anymore. Is there a way to see all the songs i played? Like a list? I'm going crazy i can't find that song...

  • Casual Listener
  • Last week i listened a song, with a random playlist, and i can't find it anymore. Is there a way to see all the songs i played? Like a list? I'm going crazy i can't find that song... 
  • user-removed
  • Not applicable
  • 277 Views
  • 1 replies
  • 0 likes
  • Other
  • 277 Views
  • 1 replies
  • 0 likes

Early Charged for Premium without 3 months premium trial

I Recently upgraded my account to premium using my credit card. But i was already charged 129 Pesos for only 2 weeks of subscirption. Why i already dharged 129Pesos when there's is a 3 months premium trial which is cost only 9 pesos??

  • Casual Listener
  • I Recently upgraded my account to premium using my credit card. But i was already charged 129 Pesos for only 2 weeks of subscirption.   Why i already dharged 129Pesos when there's is a 3 m...
  • user-removed
  • Not applicable
  • 118 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 118 Views
  • 1 replies
  • 0 likes

Spotify Premium via Smart load not working

Hello spotify, After my 7 days trial I suddenly avail for 3 months premium using Smart load, I recieved the message that my load was already deducted together with the reference number but after checking my account it still hasn't got premium I kept ...

  • Newbie
  • Hello spotify, After my 7 days trial I suddenly avail for 3 months premium using Smart load, I recieved the message that my load was already deducted together with the reference number but after chec...
  • user-removed
  • Not applicable
  • 1559 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1559 Views
  • 1 replies
  • 0 likes

Account Charged

I tried to cancel my month long trial as it was the last day of it. My account was still charged $10.72. Is it possible to get a refund for that amount and cancel my trial? Or at least get part of it refunded since I am a university student?

  • Newbie
  • I tried to cancel my month long trial as it was the last day of it. My account was still charged $10.72. Is it possible to get a refund for that amount and cancel my trial? Or at least get part of it...
  • user-removed
  • Not applicable
  • 95 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 95 Views
  • 1 replies
  • 0 likes

Going mad trying to link account to Facebook despite reading several posts about same thing

Hi, Sorry if Im repeating same post as other users, but i have been poring over the posts reading solutions to my problem of account not connecting to Facebook and tried many of them out to no avail. I recently had to close my old FB account due to m...

  • Visitor
  • Hi,    Sorry if Im repeating same post as other users, but i have been poring over the posts reading solutions to my problem of account not connecting to Facebook and tried many of them o...
  • user-removed
  • Not applicable
  • 111 Views
  • 1 replies
  • 0 likes
  • Account
  • 111 Views
  • 1 replies
  • 0 likes

changing country in profile

I have been trying to change my country in my profile from U.S to U.K so that i can get the student discount, but it is not letting me. Help?

  • Newbie
  • I have been trying to change my country in my profile from U.S to U.K so that i can get the student discount, but it is not letting me. Help?
  • user-removed
  • Not applicable
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
  • 140 Views
  • 1 replies
  • 0 likes

Charged for Free trial and student Premium. WANT MONEY BACK

I recently decided to finally upgrade to premium after being a fellow spotify user for years now. I decided to do the Student PRemium discount and when I entered my card and went to the Student lookup with the college i attend, it said i was not regi...

  • Newbie
  • I recently decided to finally upgrade to premium after being a fellow spotify user for years now. I decided to do the Student PRemium discount and when I entered my card and went to the Student looku...
  • user-removed
  • Not applicable
  • 174 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 174 Views
  • 1 replies
  • 0 likes

The email address you provided is not associated with an active Spotify account

Hi,I just received an email to say that I've cancelled my spotify premium subscription (which I haven't), when I then try and logon I am getting the error message " The email address you provided is not associated with an active Spotify account" Can ...

  • Newbie
  • Hi, I just received an email to say that I've cancelled my spotify premium subscription (which I haven't), when I then try and logon I am getting the error message " The email address you provided...
  • user-removed
  • Not applicable
  • 434 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 434 Views
  • 3 replies
  • 0 likes