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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9928 Views
  • 3 replies
  • 9 likes
  • Security
  • 9928 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 494073 Views
  • 981 replies
  • 112 likes
  • Account
  • 494073 Views
  • 981 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214014 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214014 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122707 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122707 Views
  • 72 replies
  • 12 likes

That 'artist' is me. How do I claim it?

Recently I worked together with a pop duo for whom I made a remix. They have put that on Spotify. Appearently this also created an artist page under my name which contained the same track. When I visit that artist page I get the option to follow it w...

  • Music Fan
  • Recently I worked together with a pop duo for whom I made a remix. They have put that on Spotify. Appearently this also created an artist page under my name which contained the same track.  When...
  • osornios
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • Account
  • 305 Views
  • 1 replies
  • 0 likes

Renewed Spotify subscription but it's only activating in a month?

I had to cancel a card to my Spotify subscription lapsed and now I've just updated my payment information but it's saying that my subscription is active but Says it begins a month from today (21 June) how do I get it to start today??

  • Newbie
  • I had to cancel a card to my Spotify subscription lapsed and now I've just updated my payment information but it's saying that my subscription is active but Says it begins a month from today (21 June...
  • osornios
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 165 Views
  • 1 replies
  • 0 likes

I get the "Oops, seems like your card or payment provider is having a bad day" error with Paymaya

I'm trying to avail spotify premium using PayMaya but I keep getting the "Oops, seems like your card or payment provider is having a bad day" error. I've contacted PayMaya but they just told me to either keep trying again till it works or contact spo...

  • Newbie
  • I'm trying to avail spotify premium using PayMaya but I keep getting the "Oops, seems like your card or payment provider is having a bad day" error. I've contacted PayMaya but they just told me to ei...
  • 541 Views
  • 0 replies
  • 0 likes
  • Premium
  • 541 Views
  • 0 replies
  • 0 likes

--always lose my songs--

Why do my songs always go to offline mode then I have to re-download them all the freaking time .. Always an inconvenience.. No I'm not a new user .. So not user error .. I pay for this premium service so I can travel with it anywhere .. Well might a...

  • Newbie
  • Why do my songs always go to offline mode then I have to re-download them all the freaking time .. Always an inconvenience.. No I'm not a new user .. So not user error .. I pay for this premium servi...
  • user-removed
  • Not applicable
  • 159 Views
  • 1 replies
  • 0 likes
  • Premium
  • 159 Views
  • 1 replies
  • 0 likes

Change username?

Can I change my username? How do I do?

  • Newbie
  • Can I change my username? How do I do?
  • osornios
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
  • 161 Views
  • 1 replies
  • 0 likes

HOW DO I GET A REFUND?!?!?!

I was wanting one month but instead it has charged me for a whole year! Is there anyway I can change that and get my money back?

  • Newbie
  • I was wanting one month but instead it has charged me for a whole year! Is there anyway I can change that and get my money back?
  • osornios
  • Spotify Star
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 166 Views
  • 1 replies
  • 0 likes

Charged, but did not get premium for 3 months..

I was just going pay for the 3 month discount offer, but I used a credit card that had been used before. Spotify charged me, and I didn't get spotify premium for 3 months! It wasn't that much money, but still! Spotify should've not charged me for it....

  • Newbie
  • I was just going pay for the 3 month discount offer, but I used a credit card that had been used before.  Spotify charged me, and I didn't get spotify premium for 3 months!  It wasn't t...
  • osornios
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 159 Views
  • 1 replies
  • 0 likes

Could not verify me as a student but charged as a student, still not given premium?

I tried to subscribe to Spotify student but the student identification service was unable to identify me as a student. This was after I put in my credit card information. I exited from the page, because it told me I was not a student and not qualifie...

  • Newbie
  • I tried to subscribe to Spotify student but the student identification service was unable to identify me as a student. This was after I put in my credit card information. I exited from the page, beca...
  • user-removed
  • Not applicable
  • 282 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
  • 282 Views
  • 1 replies
  • 0 likes

Solved!! Premium for 0.99

i wanted to get premuim for 0.99 however since i had used a 30 day trial i couldnt buy itso i would now like to get a regular deal at 9.99 per month but i cant find a link that lets me buy this.will i have to wait until 30 june for the deal to end so...

  • Newbie
  • i wanted to get premuim for 0.99 however since i had used a 30 day trial i couldnt buy it so i would now like to get a regular deal at 9.99 per month but i cant find a link that lets me buy this. w...
  • osornios
  • Spotify Star
  • 461 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 461 Views
  • 1 replies
  • 0 likes

Solved!! Password and user name error

I had the free service and decided to upgrade to premium but I forgot my password, so I asked and entered a new one. I had already entered the number on the gift card I and can't use it because I am getting an error message that I have entered an inc...

  • Casual Listener
  • I had the free service and decided to upgrade to premium but I forgot my password, so I asked and entered a new one. I had already entered the number on the gift card I and can't use it because I am ...
  • user-removed
  • Not applicable
  • 574 Views
  • 3 replies
  • 0 likes
  • Premium
  • 574 Views
  • 3 replies
  • 0 likes

Premium problem

Whenever I want to upgrade to premium. A pop up ad comes saying 3 months for 9.99$ I dont have a credit card I want to pay with my itunes card credits. Even if it says 12.99 I am ok with the high price but the app wont let me but in app purchase

  • Casual Listener
  • Whenever I want to upgrade to premium. A pop up ad comes saying 3 months for 9.99$ I dont have a credit card I want to pay with my itunes card credits. Even if it says 12.99 I am ok with the high pri...
  • osornios
  • Spotify Star
  • 227 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 227 Views
  • 3 replies
  • 0 likes

PayPal not accepting Payment for .99/3 Month Deal

So, I recently created this account, and I saw the 3 Month Deal for 99 Cents. I've been trying to purchase this with PayPal but once I get to the agree and pay option, it brings me back to the page where you enter your ZIP code. Did I miss an Email c...

  • Newbie
  • So, I recently created this account, and I saw the 3 Month Deal for 99 Cents. I've been trying to purchase this with PayPal but once I get to the agree and pay option, it brings me back to the page w...
  • osornios
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 236 Views
  • 1 replies
  • 0 likes

Spotify says free when I've paid premium

I've recently upgraded my contract today and I was given free Spotify for 24 month. I've always paid for Spotify and when I've got to use it today I'm on a free account and it won't let me use it at a premium level when I've already paid this months

  • Visitor
  • I've recently upgraded my contract today and I was given free Spotify for 24 month. I've always paid for Spotify and when I've got to use it today I'm on a free account and it won't let me use it at ...
  • suzhartleypto
  • Newbie
  • 179 Views
  • 1 replies
  • 0 likes
  • Premium
  • 179 Views
  • 1 replies
  • 0 likes

Abbuchen ohne Premium ?

Ich habe mir die Testversion geholt & danach stand aber immer noch Premium holen. Anfangs dachte ich das aktualisiert Sicht & jetzt konnte ich dementsprechend die Testversion abbrechen. Was mach ich jetzt ?

  • Newbie
  • Ich habe mir die Testversion geholt & danach stand aber immer noch Premium holen. Anfangs dachte ich das aktualisiert Sicht & jetzt konnte ich dementsprechend die Testversion abbrechen. Was m...
  • 182 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 182 Views
  • 0 replies
  • 0 likes

Password!!!!???!!

I keep requesting a password but when they give it to me it continues to tell me "login error", help!!??!!

  • Newbie
  • I keep requesting a password but when they give it to me it continues to tell me "login error", help!!??!!
  • 144 Views
  • 0 replies
  • 0 likes
  • Login
  • 144 Views
  • 0 replies
  • 0 likes

Charged for spotify premium even after cancelling

I got spotify premium a month ago with the first month free deal with the payment method where it goes onto my next phone bill, I was charged £10 straight away after subscribing and cancelled but I am still getting charged on my phone bill.

  • Newbie
  • I got spotify premium a month ago with the first month free deal with the payment method where it goes onto my next phone bill, I was charged £10 straight away after subscribing and cancelled but I a...
  • osornios
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 211 Views
  • 1 replies
  • 0 likes

logging in a family member

how do you log in a family member so both of you can hear music at the same time

  • Newbie
  • how do you log in a family member so both of you can hear music at the same time
  • 161 Views
  • 0 replies
  • 0 likes
  • Login
  • 161 Views
  • 0 replies
  • 0 likes

Premium doesn't appear on my iPhone 5s, why?!

So I've been a Spotify member for quite some time now, I use the iTunes card to get my premium subscription but I was a day late to pay it. Now I'm on free, & the premium option won't appear. Can someone help? Asap

  • Newbie
  • So I've been a Spotify member for quite some time now, I use the iTunes card to get my premium subscription but I was a day late to pay it. Now I'm on free, & the premium option won't appear. Can...
  • 149 Views
  • 0 replies
  • 0 likes
  • Premium
  • 149 Views
  • 0 replies
  • 0 likes

Switching emails

So I've bought premium on my main account, but id like to switch the email of said account to my main email account. When i registered with my main email i stopped using spotify shortly so it has all my old music and none of anything i listen to now....

  • Newbie
  • So I've bought premium on my main account, but id like to switch the email of said account to my main email account. When i registered with my main email i stopped using spotify shortly so it has all...
  • 192 Views
  • 0 replies
  • 0 likes
  • Account
  • 192 Views
  • 0 replies
  • 0 likes

I try to pay but it won't work

So, recently I've tried to get premium, the deal with 3 months for $0.99. But every time I "agree and pay", it just sends me back to the page I started on

  • Newbie
  • So, recently I've tried to get premium, the deal with 3 months for $0.99. But every time I "agree and pay", it just sends me back to the page I started on
  • Zatakos
  • Newbie
  • 546 Views
  • 2 replies
  • 1 likes
  • Premium
  • 546 Views
  • 2 replies
  • 1 likes