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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

285409 Views

529 replies

34 likes

Account
Free
  • 285409 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13578 Views

6 replies

11 likes

Security
  • 13578 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539459 Views

990 replies

114 likes

Account
  • 539459 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129521 Views

74 replies

12 likes

Account
Login
Premium
  • 129521 Views
  • 74 replies
  • 12 likes

lost my account

Okay from the beginning. Just got at new phone and installed spotify on it.Couldnt remember my username så typed in my email and hitted lost password. The realised that my spotify account is bound to another email (also the subscription)This is an em...

Newbie

Okay from the beginning.   Just got at new phone and installed spotify on it. Couldnt remember my username så typed in my email and hitted lost password.   The realised that my spotify...

user-removed

Not applicable

207 Views

1 replies

0 likes

Account
Subscription
  • 207 Views
  • 1 replies
  • 0 likes

Where do I find this offer?

I found an advert that displayed spotify premium for three months for £0.99. I even screen spotted to prove it's not the £9.99 one!

Regular

I found an advert that displayed spotify premium for three months for £0.99. I even screen spotted to prove it's not the £9.99 one!

user-removed

Not applicable

391 Views

4 replies

0 likes

Subscription
  • 391 Views
  • 4 replies
  • 0 likes

Delete account

I want to delete mu account

Casual Listener

I want to delete mu account

Nikaurys21

Casual Listener

198 Views

1 replies

2 likes

Login
  • 198 Views
  • 1 replies
  • 2 likes

My account being jacked

Ok so we have a quite intricate problem on our hands here. My account keeps getting the message that it's been paused cause it's being used somewhere else. Now I know for a fact the only other devices my spotify has ever been used on is my phone and ...

Newbie

Ok so we have a quite intricate problem on our hands here.   My account keeps getting the message that it's been paused cause it's being used somewhere else. Now I know for a fact the only oth...

user-removed

Not applicable

227 Views

1 replies

0 likes

Account
Security
  • 227 Views
  • 1 replies
  • 0 likes

Spotify family trouble

My wife just has premium Spotify family, and then invite me as family member, but the trouble is, i can't accept the invitation, its written that i am not in same country with my wife, any solution?

Newbie

My wife just has premium Spotify family, and then invite me as family member, but the trouble is, i can't accept the invitation, its written that i am not in same country with my wife, any solution?

pattont

Music Fan

372 Views

3 replies

0 likes

Subscription
  • 372 Views
  • 3 replies
  • 0 likes

Spotify family problem

Hey, I've got a problem with spotify family, i bought it today and want to add my brother but when he tries go use the code he got message "We can not add you to the Premium plan for the family, because your account has to be registered in the same c...

Newbie

Hey,  I've got a problem with spotify family, i bought it today and want to add my brother but when he tries go use the code he got message "We can not add you to the Premium plan for the famil...

pattont

Music Fan

380 Views

1 replies

0 likes

Other
Premium
Subscription
  • 380 Views
  • 1 replies
  • 0 likes

He pagado por spotify premium pero aparezco como free

Recientemente me hice una cuenta en spotify y cogí la oferta de 3 meses por 99 céntimos. Me daba error al intentar pagarla pero aun así el dinero ha sido retirado de mi cuenta sin que me manden correo de confirmación y sin convertir mi cuenta en prem...

Casual Listener

Recientemente me hice una cuenta en spotify y cogí la oferta de 3 meses por 99 céntimos. Me daba error al intentar pagarla pero aun así el dinero ha sido retirado de mi cuenta sin que me manden corre...

OviiiOne

Community Legend

532 Views

5 replies

0 likes

Account
Free
Premium
Subscription
  • 532 Views
  • 5 replies
  • 0 likes

No option for 9,99 for three months

Im currently living in Germany and hear the advertisement for three months for 9,99 the last day. I would like to subscribe to this, however i cannot find this option when i want to upgrade my subscription.

Casual Listener

Im currently living in Germany and hear the advertisement for three months for 9,99 the last day. I would like to subscribe to this, however i cannot find this option when i want to upgrade my subscr...

osornios

Spotify Star

273 Views

3 replies

0 likes

Premium
Subscription
  • 273 Views
  • 3 replies
  • 0 likes

I want to change my access to spotify (No facebook access but email)

Hello All, I started to use Spotify by using my facebook account, I don´t want to use facebok account anymore.Instead I want to use my email to access it, how can I do it? BR //Rubén

Newbie

Hello All,   I started to use Spotify by using my facebook account, I don´t want to use facebok account anymore. Instead I want to use my email to access it, how can I do it?   BR...

user-removed

Not applicable

178 Views

1 replies

0 likes

Account
  • 178 Views
  • 1 replies
  • 0 likes

Premium Spotify on Playstation

i bought Spotify Premium on the Playstation but cannot get it on the desktop or phone? ive tried uninstalling the app on both the desktop and phone.

Casual Listener

i bought Spotify Premium on the Playstation but cannot get it on the desktop or phone? ive tried uninstalling the app on both the desktop and phone. 

osornios

Spotify Star

465 Views

3 replies

0 likes

Account
Premium
Subscription
  • 465 Views
  • 3 replies
  • 0 likes

Where do I add a user to my Family Plan, I already have 1 additional

Currently Have had a family plan with Myself and one other. Now since the family plan has been upgraded to include 6 accounts for the same rate, I would like to add one more user in the household. I can see where my one user is on my account, but I a...

SpotifyScreenshot.JPG

Newbie

Currently Have had a family plan with Myself and one other.  Now since the family plan has been upgraded to include 6 accounts for the same rate, I would like to add one more user in the househo...

pattont

Music Fan

464 Views

1 replies

2 likes

Premium
  • 464 Views
  • 1 replies
  • 2 likes

Playing playlist offline

Hi. All my Playoists are marked with green on my Samsung cell phone app. When I press to play a song, I get a notice saying"This track is not available." I also get a notice that says I am offline, but I am connected to the internet. The answer is pr...

Music Fan

Hi. All my Playoists are marked with green on my Samsung cell phone app. When I press to play a song, I get a notice saying"This track is not available." I also get a notice that says I am offline, b...

948 Views

0 replies

0 likes

Premium
  • 948 Views
  • 0 replies
  • 0 likes

Move main account in Family plan

HiI want to move the main paying account in a new family subscription to another account. Can this be done?My son has used my account for the last year so my account is now full of his history etc. I would like to clear my account and reset it back t...

Visitor

Hi I want to move the main paying account in a new family subscription to another account. Can this be done? My son has used my account for the last year so my account is now full of his history et...

161 Views

0 replies

0 likes

Premium
  • 161 Views
  • 0 replies
  • 0 likes

Solved!! Subscription ask

Hello everyone! I heard about that summer sale, that i just have to only pay 0.99 Euros for three month. I've just bought it. So itt will be expired in August, but after that I don't want a premium account. However it tells me that after 23th August ...

Newbie

Hello everyone!   I heard about that summer sale, that i just have to only pay 0.99 Euros for three month. I've just bought it. So itt will be expired in August, but after that I don't want a ...

leannmorgann13

Newbie

361 Views

1 replies

0 likes

Premium
Subscription
  • 361 Views
  • 1 replies
  • 0 likes

Upgrade to Premium not working

I have been trying to upgrade to Premium after a free trial period and nothing seems to be working, any advice? I've tried several times over 4 or 5 days but it seems Spotify don't want my money

Newbie

I have been trying to upgrade to Premium after a free trial period and nothing seems to be working, any advice? I've tried several times over 4 or 5 days but it seems Spotify don't want my money

extremepower

Newbie

282 Views

3 replies

0 likes

Premium
Subscription
  • 282 Views
  • 3 replies
  • 0 likes

actualizacion de la cuenta

hola buenas tardes. De antemano enorabuena por la app. Queria hacer unos cambios en mi cuenta de spotify pero la cuenta esta asociada al facebook cambie los datos en mi perfil pero en la app de spotify no se actualizaron y sigue apareciendo el correo...

Visitor

hola buenas tardes. De antemano enorabuena por la app. Queria hacer unos cambios en mi cuenta de spotify pero la cuenta esta asociada al facebook cambie los datos en mi perfil pero en la app de spoti...

200 Views

0 replies

0 likes

  • 200 Views
  • 0 replies
  • 0 likes

You charged my card but not getting premium.

You charged my card but i am not getting premium. WHY?

Casual Listener

You charged my card but i am not getting premium. WHY?

bobbydelong1975

Casual Listener

163 Views

1 replies

0 likes

Account
  • 163 Views
  • 1 replies
  • 0 likes

Spotify premium and KPN

Hello, I have Spotify premium subscribed via KPN (dutch mobile provider). I want to disconnect the premium service and re-enter a new activation code. But i cannot deactivate the premium. It directs me to KPN customer support and they direct me to sp...

Newbie

Hello,   I have Spotify premium subscribed via KPN (dutch mobile provider). I want to disconnect the premium service and re-enter a new activation code. But i cannot deactivate the premium. It...

lhogeveen

Newbie

1495 Views

4 replies

0 likes

Subscription
  • 1495 Views
  • 4 replies
  • 0 likes

Can't unsubscribe

Hello Yesterday I've tried to cancel my subscription because today my subscription renews and I have to pay. Everything was okay, i've cancelled my subscription, no errors. But today I received a mail from Paypal that 9,99 € went from my account. Tod...

Newbie

Hello    Yesterday I've tried to cancel my subscription because today my subscription renews and I have to pay.  Everything was okay, i've cancelled my subscription, no errors. But ...

carolineimsi

Newbie

921 Views

5 replies

3 likes

Premium
Subscription
  • 921 Views
  • 5 replies
  • 3 likes

Paying for Family but never ordered it. Was I hacked?

I've been using Spotify Premium with the Student discount for quite some time now, always paying 4,99€.Just today I got a mail from PayPal, saying that I had to pay 29,99€ for Spotify Family, which I never ordered. I logged into my account to discove...

Newbie

I've been using Spotify Premium with the Student discount for quite some time now, always paying 4,99€. Just today I got a mail from PayPal, saying that I had to pay 29,99€ for Spotify Family, ...

256 Views

0 replies

0 likes

Account
Premium
Security
Subscription
  • 256 Views
  • 0 replies
  • 0 likes