Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Dear Spotify Community, I remembered today, that I bought some gift cards for spotify on my Turkey trip this summer and now I want to use this gift cards on my account, but I am now back in Germany, is there a possibility to use this gift cards on my...
Why if I pay for premium is the app not included? I keep getting set to the iPhone App Store and they want me to pay for it. Seems like a rip off to me.
Ok, so I signed up for the 30 day free premium trial. I entered my payment details and everything. I changed my mind and decided I didn't want to do that shortly after, so I cancelled my subscription. Will I still be charged even though I cancelled m...
Spotify's user page states that I am on a free subscription yet I recieved a charge on my credit card. I have signed in to my spotify accont and there is no option that allows me to cancel it. Anyone know how to?
Today I purchased the family plan with 1 additional user. When I add the user, and the accept the request by clicking on the link from the email, they get the following error message: "Cannot join Spotify Family Sorry! You're already a member of this...
Spotify you to fix this asap. I have always for years been a premium user, now all my accounts are free??!!
I originally subscribed whilst on holiday in Spain 2 years ago....and even though I now have Spotify premium (and paying for it!) when I try to access it on iPad or iPhone it still thinks I'm in Spain and tells me I cannot login from a foreign locati...
Aparece este mensaje al intentar pagar:-Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo o usa otro método de pago- Mi tarjeta es Visa
Currently using Free account on Windows 10 (in Canada). I want to activate the 30-day free trial of premium, but the button to do so does nothing -- tried on multiple devices, multiple browsers. No response at all. Never get to screen to enter paymen...
Hi to everyone, I'm trying to reinstall my spoytify, sorry for my english but i'm italian. I can't reinstall cause it comes to me an error: ERROR 18 with a message. What can i do to resolve? Thank you!
Hello! Im trying to upgrade to family account, but when I enter my information I got a message telling me something like "it seems like your card is having a bad day, try again later!" (its in spanish so im not sure what people in the US get, but, yo...
Hello buddy's,I need your help... My spotify app from Android has been closed his self and now I don't can logg me in.He says username ore password is wrong. I have me register with Facebook and my password is not wrong...
I restarted my computer and all my spotify playlists are gone. Please note I DID NOT DELETE THEM MYSELF. They are just gone after spotify upgraded itself.
I have subscribed for spotify premium on the 30th of january, and i got one month free suddenly but suddenly on the third of feb i realized i became a free user !!!
I've been having a ton of problems with Spotify today, the contact form didn't answer any of my questions, and now I just want to permanently delete my account. I went to the contact form to request it, yet don't believe anything is happening. Please...
Someone used my e-mail address and created an account, now I cannot create any account or log with Facebook, Spotify team does not help to delete this account that isn't mine, so now I cannot use the services AND I didn't receive any confirmation e-m...
Hello Everybody!(In advance, sorry for my english)Me and my brother planning to subscribe to "Family Plan". Could you share with us the registration process step by step and what data are required during the subscription ?Thank you!BRMark
I cancel my Spotify account I was hoping for you Guys to reimbursed my money thank you very much
I added my family member, however they can't get the advantage of it. Not allowed to skip and heard ads. In my account I can see she's on my plan....help
I signed up a year or two ago and just logged in with FB login (my FB Profile has a differant & new & correct email) and it has an old email in my Spotify profile. I can't change it. I also can't get my code to reset it because that is an old email I...
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