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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • 11146330189
  • Casual Listener
  • 222344 Views
  • 731 replies
  • 70 likes
  • Account
  • 222344 Views
  • 731 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1111526 Views
  • 118 replies
  • 106 likes
  • Account
  • 1111526 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 58706 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 58706 Views
  • 61 replies
  • 8 likes

Spark customer

I am a current spark customer and part of my contract is having premium Spotify, but it currently shows on my account that I'm registered as a 'free' account. I have contacted spark, they said there end is fine. I have tried unlogging and logging bac...

  • Newbie
  • I am a current spark customer and part of my contract is having premium Spotify, but it currently shows on my account that I'm registered as a 'free' account. I have contacted spark, they said there ...
  • Callum221
  • Music Fan
  • 151 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 151 Views
  • 1 replies
  • 0 likes

help! Account gone back to free despite me being a old paying premium-user..

I just noticed that my account has downgraded to free on my computer and on my phone. When I log onto spotify.com it says that I have a ongoing premium prenumeration and that next payment is in about 2 weeks. I have tried reistalling spotify on both ...

  • Casual Listener
  • I just noticed that my account has downgraded to free on my computer and on my phone.  When I log onto spotify.com it says that I have a ongoing premium prenumeration and that next payment is i...
  • sensproof
  • Casual Listener
  • 280 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 280 Views
  • 4 replies
  • 0 likes

My account

I just purchase the premium package but I cannot access my account

  • Newbie
  • I just purchase the premium package but I cannot access my account
  • kbrooksc
  • Community Legend
  • 108 Views
  • 1 replies
  • 0 likes
  • Premium
  • 108 Views
  • 1 replies
  • 0 likes

gifting someone 3 months of premium not working

I just tried to purchase a gift of a 3-month premium subscription for a friend. I selected the duration of 3 months, chose the card, entered my email, the recipients email and name. I went to put in today's date and it said "you cannot put a date in ...

  • Newbie
  • I just tried to purchase a gift of a 3-month premium subscription for a friend. I selected the duration of 3 months, chose the card, entered my email, the recipients email and name. I went to put in ...
  • kbrooksc
  • Community Legend
  • 96 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 96 Views
  • 1 replies
  • 0 likes

Cannot update credit card details - spinning wheel

Cannot find an email or number to get assistance with updating my credit card details.I go through the process as required but all I get is a spinning wheel on the update page. Have tried multiple times now and cannot see where to get assistance!!!!!...

  • Casual Listener
  • Cannot find an email or number to get assistance with updating my credit card details. I go through the process as required but all I get is a spinning wheel on the update page.  Have tried mul...
  • kbrooksc
  • Community Legend
  • 221 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 221 Views
  • 3 replies
  • 0 likes

Facebook account hacked

My facebook was hacked and they changed the email on the account so I lost access to it. How do I cancel my spotify so I don't get charged because I can't access spotify without my facebook. I already made a new spotify account and would like to tran...

  • Casual Listener
  • My facebook was hacked and they changed the email on the account so I lost access to it.  How do I cancel my spotify so I don't get charged because I can't access spotify without my facebook.&nb...
  • kbrooksc
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 145 Views
  • 1 replies
  • 0 likes

Move playlists from old account to new one

I recently deactivated my Facebook and that is how I logged in to my old Spotify account. I made a new one but need to know how to get my playlists and premium switched to new one. Any advice would be greatly appreciated.

  • Newbie
  • I recently deactivated my Facebook and that is how I logged in to my old Spotify account. I made a new one but need to know how to get my playlists and premium switched to new one. Any advice would b...
  • kbrooksc
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • Account
  • 152 Views
  • 1 replies
  • 0 likes

I entered the wrong email and my password doesn't work.

So I entered my email wrong. However I have no clue what I entered wrong. It could be a number a letter or a symbol. As I have each in my password. The thing is, as soon as I made this account for my sister I got the trial for premium and set it up w...

  • Newbie
  • So I entered my email wrong. However I have no clue what I entered wrong. It could be a number a letter or a symbol. As I have each in my password. The thing is, as soon as I made this account for my...
  • kbrooksc
  • Community Legend
  • 133 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 133 Views
  • 1 replies
  • 0 likes

Account hijacked...again

My account (sharkcus) was hijacked. They unlinked my facebook and removed my email address so I cannot recover it. Please help asap, I have already submitted a message and received a case number but have not had a response yet. My credit card is sitl...

  • Casual Listener
  • My account (sharkcus) was hijacked. They unlinked my facebook and removed my email address so I cannot recover it. Please help asap, I have already submitted a message and received a case number but ...
  • sharkus
  • Casual Listener
  • 105 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 105 Views
  • 2 replies
  • 0 likes

wrong email on another account

i have just signed up spotify premium for my sister using her uni email for discount, but on second looks the email is wrong, i put ".com" at the end of the email and not ".co.uk", then when she logs in she cant get in becuase she doesnt have the rig...

  • Newbie
  • i have just signed up spotify premium for my sister using her uni email for discount, but on second looks the email is wrong, i put ".com" at the end of the email and not ".co.uk", then when she logs...
  • kbrooksc
  • Community Legend
  • 90 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 90 Views
  • 1 replies
  • 0 likes

Hacked account

The user Nisar Nixon has hacked my account with his Facebook profile.I need some help pleaseThanks

  • Newbie
  • The user Nisar Nixon has hacked my account with his Facebook profile. I need some help please Thanks
  • kbrooksc
  • Community Legend
  • 124 Views
  • 1 replies
  • 0 likes
  • Account
  • 124 Views
  • 1 replies
  • 0 likes

Family Premium Subscription

I have a premium subscription and I live in France (profile country = France)I want to add 2 members of my family in my subscription and go for a Family Premium subscripton.I then updated my subscriptoon to add 2 family members and I got the code for...

  • Newbie
  • I have a premium subscription and I live in France (profile country = France) I want to add 2 members of my family in my subscription and go for a Family Premium subscripton. I then updated my subs...
  • kbrooksc
  • Community Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 196 Views
  • 1 replies
  • 0 likes

Student discount

If I already signed up for Spotify premium how do I get the student discount added to my account?

  • Newbie
  • If I already signed up for Spotify premium how do I get the student discount added to my account?
  • kbrooksc
  • Community Legend
  • 113 Views
  • 1 replies
  • 0 likes
  • Premium
  • 113 Views
  • 1 replies
  • 0 likes

too many commercials

my account for some reason is giving more commercials - an amount that i have never experienced before. i listen to 1 song, i get a commercial or the 30 min break option. sometimes i need to pause it because of my commute before the 30 mins are over....

  • Newbie
  • my account for some reason is giving more commercials - an amount that i have never experienced before. i listen to 1 song, i get a commercial or the 30 min break option. sometimes i need to pause it...
  • kbrooksc
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 138 Views
  • 1 replies
  • 0 likes

future evol

When is future new album gonna post? It came out today. It's called evol.

  • Casual Listener
  • When is future new album gonna post? It came out today. It's called evol.
  • kbrooksc
  • Community Legend
  • 11582 Views
  • 12 replies
  • 12 likes
  • Premium
  • 11582 Views
  • 12 replies
  • 12 likes

Subscription Cancellation

I've seen many post "Unable to cancel my subscription"! I have tried every suggestion and hought it was cancelled 5 months ago but they are still charging me, this is cazy! Any new suggestions? Thanks

  • Casual Listener
  •  I've seen many post "Unable to cancel my subscription"! I have tried every suggestion and hought it was cancelled 5 months ago but they are still charging me, this is cazy! Any new suggestions?...
  • kbrooksc
  • Community Legend
  • 160 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 160 Views
  • 3 replies
  • 0 likes

Subscription not activating

Ok, so to start this off, i paid for spotify premium on my iPad using an iTunes card (which usually works) and when i logged onto my pc and ipad, it says that my last payment didnt work, but i got a receipt for it? what is going on and how do i fix i...

  • Regular
  • Ok, so to start this off, i paid for spotify premium on my iPad using an iTunes card (which usually works) and when i logged onto my pc and ipad, it says that my last payment didnt work, but i got a ...
  • kbrooksc
  • Community Legend
  • 214 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 214 Views
  • 9 replies
  • 0 likes

I was charged when I shouldn't have been

I am a Rogers customer in Canada, and my spotify is linked to my Rogers account so Spotify should not be charging me monthly for premium, yet I have been charged every month. I'd really like to be refunded that money.

  • Casual Listener
  • I am a Rogers customer in Canada, and my spotify is linked to my Rogers account so Spotify should not be charging me monthly for premium, yet I have been charged every month. I'd really like to be re...
  • kbrooksc
  • Community Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 140 Views
  • 1 replies
  • 0 likes

military using overseas... it wont let me use the app or buy premium?

okay so im stationed over seas and i always used spotify or pandora in the states. for about 4 months they let me use it her but now spotify wont let me use or pay for a subcition for the ukI do not know what to do. looking for advice

  • Newbie
  • okay so im stationed over seas and i always used spotify or pandora in the states. for about 4 months they let me use it her but now spotify wont let me use or pay for a subcition for the uk I do no...
  • kbrooksc
  • Community Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

After deleting facebook account - Problem the signing in on Spotify

Hello folks, I've got a problem with signing in. I'm registered on spotify with my facebook account. Now I deleted my facebook account and it's not possible to log in on spotify.I tried the "further links" - it doesn't works, I'm always reconnected t...

  • Newbie
  • Hello folks,   I've got a problem with signing in. I'm registered on spotify with my facebook account. Now I deleted my facebook account and it's not possible to log in on spotify. I tried th...
  • kbrooksc
  • Community Legend
  • 121 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 121 Views
  • 1 replies
  • 0 likes