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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I would like to cancel my free subscription
I have moved from the UK to Portugal. I have a Portuguese credit card and have updated my payment details and it seems to accept them and has adjusted my account accordingly. However, I have just been charged on my UK credit card and when I went back...
I keep getting charged I already cancelled my subscription on February 28/2016 I have the confirmation email to prove this!!! How do I contact someone about this I am not very impressed... This is not fair to the customer!!
I reupgraded to premium a few months ago after a year of use and I've just had an email saying I have to extend it again for another year after only 3 months, and ideas?
I got the 3 months Spotify premium, but don't want to get charged 12$ when it expires, if I cancel subscriptionwill premium be canceled then, or will it still expire when it should? Thanks.
Hi guys! Someone here that who konws how to end family subscription and keep your one premium subscription? Doesn't all accounts become deleted if you end your subscription?
I signed up for Spotify premium with a gift card and then realized that I wasn't using my student email since I was signing in with Facebook. So I changed my email on my Facebook to my school one and now on Spotify it also says my school email and th...
Hello,I'm currently on Spotify Premium, which I would like to change to Spotify Premium Family, while changing the monthly payment to yearly.Is that possible in this combination? If so, how to do so best?thanks in advance!Pauly
I recently paid $4.99 for a student premium membership. My card was charged, and AFTER the transaction I was told that my student information could not be verified, and I did not receive my premium subscription. I would like to be refunded.
I signed up for the Christmas deal of 3 months for 99p. Now that period of time has come to an end, I want to cancel my subscription so I am not charged full price for the following months. However, when I log into my account, it says my subscription...
My account/subscription was paused last month, I made a payment yesterday and nothing has happened. Whats is the number to customer service?
I signed up for the Christmas deal of 3 months for 99p. Now that period of time has come to an end, I want to cancel my subscription so I am not charged full price for the following months. However, when I log into my account, it says my subscription...
Hi there, I wanted to register for 30 free days and then use a Spotify gift card to pay for the following month. But when I went to register it has used the gift card straight away for the first month and hasn't given the 30 day free trial - doesn't ...
I cancelled my permium today and today is when they charge my card and I know refunds are available but when will the money be cal in my account.
Today I added a new debit card so I could buy glasses from a different website and a few minutes earlier I have received an email from paypal saying that the same debit card was charged for 3 months on a recurring payment for Spotify premium? I have ...
first of, how long does spotify take to respond to an email ? i sent them a message earlier today and i still havent received anything yet which i find kind of annoying. secondly, i was charged today for $10 for premium but never got an email stating...
I stop the premium, but they charge to me 10€ for a premium when i cancel it.I want my money back.What i must to do?I cancel the premium 1 moth ago.
Hello, My premium account has been hacked. Because i recived an email that i chanced my emailadress successful but that wasn't me! I contaced the supprt from the email, but after 5 days i have still no responce. Please help.
I keep trying to cancel my subscription, but it always renews and charges me please refund my two months worth!! Thank you
I got that subscription in December it's up today , I cancelled my premium membership back to free as I seen Spotify automatically took €9.99 out of my account but it's pending , do I get that money back because I cancelled and went to free