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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75750 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93153 Views
9 replies
2 likes
How can i cancel premium when it say i am on spotify free?
How can i cancel premium when it say i am on spotify free?
Spotify Star
323 Views
1 replies
0 likes
Hello, I'm trying to sign up for premium using this link:https://www.spotify.com/ca-en/starbucks/ but am being told I'm ineligble. I've never registered for premium before - can you assist? Thanks!
Hello, I'm trying to sign up for premium using this link: https://www.spotify.com/ca-en/starbucks/ but am being told I'm ineligble. I've never registered for premium before...
Spotify Star
405 Views
3 replies
0 likes
I dont know why I cant subscribe to Premium. I tried the Spotify premium free via paying using mobile phone and then I entered my phone number they just dont send me the code, I tried my other phone number as well but still got no code and then I dec...
I dont know why I cant subscribe to Premium. I tried the Spotify premium free via paying using mobile phone and then I entered my phone number they just dont send me the code, I tried my other phone ...
Community Legend
408 Views
1 replies
0 likes
Hello,My payment option just expired, and when I went back to enter my new information. I was taken to the Student Verification page. Now i graduated college this last year, but there is no option for me to say that I am no longer a student (preventi...
Hello, My payment option just expired, and when I went back to enter my new information. I was taken to the Student Verification page. Now i graduated college this last year, but there is no option ...
Roadie
269 Views
1 replies
0 likes
Hello, Hoping someone can help. I am able to login to the website no problem, but not through the app on my Note 4. Keeps saying invalid password, but its 100% correct. I've gone through the pasword reset many times, even uninstalled and re-installed...
Hello, Hoping someone can help. I am able to login to the website no problem, but not through the app on my Note 4. Keeps saying invalid password, but its 100% correct. I'v...
Newbie
491 Views
2 replies
0 likes
How can I change my username ?
How can I change my username ?
Spotify Star
318 Views
1 replies
0 likes
Im from México i have the same issue "error in request" as i put the payment info. Can You help me please? Thanks
Im from México i have the same issue "error in request" as i put the payment info. Can You help me please? Thanks
Newbie
1112 Views
4 replies
0 likes
For over 3 months now I have attempted to cancel this premium membership from my account and I literally have no idea how to get rid of it. I am charged an extra £10 on my phone contract and just want to cancel it so I can move to Apple Music as I am...
For over 3 months now I have attempted to cancel this premium membership from my account and I literally have no idea how to get rid of it. I am charged an extra £10 on my phone contract and just wan...
Casual Listener
3265 Views
2 replies
0 likes
I forgot my username and my email I used to create this account I've been locked out of. It's a premium account and not a Facebook account. I can't figure out what my username was and I'd like to listen to music! Please help!
I forgot my username and my email I used to create this account I've been locked out of. It's a premium account and not a Facebook account. I can't figure out what my username was and I'd like to lis...
Community Legend
225 Views
1 replies
0 likes
I changed to family in february, merged the payment from my account and my wifes account (both premium). In march Spotify both accounts suddenly were "free" accounts. I reentered the same card-info (the card used is a Mastercard, no problems with oth...
I changed to family in february, merged the payment from my account and my wifes account (both premium). In march Spotify both accounts suddenly were "free" accounts. I reentered the same card-info (...
Roadie
284 Views
1 replies
0 likes
I have been charged a monthly fee on my credit card for Spotify but my account says I am on Spotify Free and I have been for a while.
I have been charged a monthly fee on my credit card for Spotify but my account says I am on Spotify Free and I have been for a while.
Roadie
280 Views
1 replies
0 likes
Ok this is driving me insane. Spotify says that they are unable to charge my credit card. I have had to renew my payment methods like 3 or 4 times since new year. I have money on my account and my credit card is not expired. It works fine for everyth...
Ok this is driving me insane. Spotify says that they are unable to charge my credit card. I have had to renew my payment methods like 3 or 4 times since new year. I have money on my account and my cr...
Roadie
368 Views
1 replies
0 likes
Ho attivato l abbonamento premium tramite gift card col codice. Dall app ho tutte le funzioni premiumEmail ricevuta correttamente ma se vado sul sito dice che c è stato un problema di pagamento e se non aggiorno la carta disattiveranno l abbonamento ...
Ho attivato l abbonamento premium tramite gift card col codice. Dall app ho tutte le funzioni premium Email ricevuta correttamente ma se vado sul sito dice che c è stato un problema di pagamento e s...
Roadie
359 Views
1 replies
0 likes
I cant see how to "downgrade' my plan. I want the cheaper individual plan, not just remove members form the family plam.
I cant see how to "downgrade' my plan. I want the cheaper individual plan, not just remove members form the family plam.
Community Legend
336 Views
1 replies
0 likes
Hi! I would just like to ask if I can change my username for the last time? I have installed spotify on my other gadgets (android) but I can't enter my username because it contains a symbol that only apple keyboard has. (the device I used to sign up ...
Hi! I would just like to ask if I can change my username for the last time? I have installed spotify on my other gadgets (android) but I can't enter my username because it contains a symbol that only...
Community Legend
382 Views
1 replies
0 likes
Hi, Been paying via my mobile, just upgraded to Family +1 and had to put in card details. Tried selecting pay by mobile but this selection has been removed. Any ideas?Perhaps because I've upgraded so needs take first payment from a Card?
Hi, Been paying via my mobile, just upgraded to Family +1 and had to put in card details. Tried selecting pay by mobile but this selection has been removed. Any ideas? Perhaps...
Community Legend
894 Views
1 replies
0 likes
I normally log into my spotify using my facebook account, but recently spotify has been telling me "your account is temporarily unavailable. Regain access by logging in from a web browser." Well i've logged into the web browser and nothing changed. W...
I normally log into my spotify using my facebook account, but recently spotify has been telling me "your account is temporarily unavailable. Regain access by logging in from a web browser." Well i've...
Newbie
4538 Views
4 replies
0 likes
Hello! Lately I have experienced some weird stuff, first off there was a weird playlist that got into my playlists. Secondly there are 2 devices i do not recognize at all in the devices available tab. One is a HTC One_m8 and the other being an iMac, ...
Hello! Lately I have experienced some weird stuff, first off there was a weird playlist that got into my playlists. Secondly there are 2 devices i do not recognize at all in the device...
Community Legend
4065 Views
3 replies
0 likes
How can I change my username?
How can I change my username?
Community Legend
275 Views
1 replies
0 likes
Hello, About a couple of months ago, a friend of mine saw i was listening to some music that i clearly never listen. first i thought i might had logged on some other device and forgot about it. so i had changed my password and never noticed someone e...
Hello, About a couple of months ago, a friend of mine saw i was listening to some music that i clearly never listen. first i thought i might had logged on some other device and forgot a...
Community Legend
439 Views
3 replies
0 likes
