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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 440 Views
  • 0 replies
  • 7 likes
  • Security
  • 440 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 440453 Views
  • 968 replies
  • 108 likes
  • Account
  • 440453 Views
  • 968 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195692 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195692 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106967 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106967 Views
  • 70 replies
  • 11 likes

Help with my linked facebook account to spitify

I have my facebook account and spotify linked(I signed in with facebook) , the thing is that I'm having troubles with my facebook account and I want to change my mail/facebook account for a new one but without losing my current subscription , playlis...

  • Newbie
  • I have my facebook account and spotify linked(I signed in with facebook) , the thing is that I'm having troubles with my facebook account and I want to change my mail/facebook account for a new one b...
  • OviiiOne
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 154 Views
  • 1 replies
  • 0 likes

Spotify gutschein 10 Euro

Ich habe 2 spotify 10 euro gutscheine eingelöst und habe den studentenrabatt müsste ich nicht dann 4 statt 2 monate gutgeschrieben bekommen????

  • Newbie
  • Ich habe 2 spotify  10 euro gutscheine eingelöst und habe den studentenrabatt müsste ich nicht dann 4 statt 2 monate gutgeschrieben bekommen????
  • Nico
  • Community Legend
  • 342 Views
  • 1 replies
  • 1 likes
  • Other
    Premium
  • 342 Views
  • 1 replies
  • 1 likes

Solved!! Playlists keep getting deleted

Device: Windows 10 Desktop PC and Iphone 4S Operating System Version: Windows 10 and IOS 9.2.1 Spotify Version: 1.0.24.104.g92a22684 (windows)(iphone) 5.1.0.1019 Description: My Playlists dissappear ALL the time. I recover them and then they still ge...

  • Casual Listener
  • Device: Windows 10 Desktop PC and Iphone 4S   Operating System Version: Windows 10 and IOS 9.2.1   Spotify Version: 1.0.24.104.g92a22684 (windows) (iphone) 5.1.0.1019   Des...
  • Altoto
  • Casual Listener
  • 2110 Views
  • 2 replies
  • 0 likes
  • Desktop
    iOS
    Windows
  • 2110 Views
  • 2 replies
  • 0 likes

Need to change my email.

I've went to support 2 times now saying how my facebook email doesn't work anymore. So I need to change my email to my new one. I haven't heard back from them yet.... how do I get ahold of someone on the phone because this is crazy. All I eat to do i...

  • Newbie
  • I've went to support 2 times now saying how my facebook email doesn't work anymore. So I need to change my email to my new one. I haven't heard back from them yet.... how do I get ahold of someone on...
  • CakeNetwork
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
  • 174 Views
  • 1 replies
  • 0 likes

Please can someone help.- locked out of premium account.

I set up an account for my daughter along with her new email address. I cannot remember the password and the email address seems to not be recognised when I try to login - the free month trial has passed - we didn't use it once because every time I t...

  • Newbie
  • I set up an account for my daughter along with her new email address. I cannot remember the password and the email address seems to not be recognised when I try to login - the free month trial has pa...
  • user-removed
  • Not applicable
  • 204 Views
  • 1 replies
  • 0 likes
  • Unlimited
  • 204 Views
  • 1 replies
  • 0 likes

Ativacao do premium

Olá boa noite ,fiz o pagamento pela manha pra conectar ao Premium e até agora nada ,por favor gente !!!

  • Visitor
  • Olá boa noite ,fiz o pagamento pela manha pra conectar ao Premium e até agora nada ,por favor gente !!!
  • Daniel
  • Community Legend
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Country

I had a Spotify account until yesterday, when the country changed on its own and the Spotify help told me I was hacked and deleted my account. I just made a new account 3 hours ago, and selected U.S. when I made it. Now I go back and check, and the o...

  • Newbie
  • I had a Spotify account until yesterday, when the country changed on its own and the Spotify help told me I was hacked and deleted my account. I just made a new account 3 hours ago, and selected U.S....
  • user-removed
  • Not applicable
  • 125 Views
  • 1 replies
  • 0 likes
  • Account
  • 125 Views
  • 1 replies
  • 0 likes

Solved!! Family Contract and Different Countries

Hi, Is there any kind of restriction if say I have an account linked to a US address/phone and I want to add someone in my familly living in Canada or in France? Thanks for your help!

  • Newbie
  • Hi,   Is there any kind of restriction if say I have an account linked to a US address/phone and I want to add someone in my familly living in Canada or in France?   Thanks for your hel...
  • Maxim
  • Spotify Star
  • 251 Views
  • 1 replies
  • 0 likes
  • Premium
  • 251 Views
  • 1 replies
  • 0 likes

payment issue

I recently paid for premium services. In doing so I tried to sign up for my student rate Spotify was unable to verify thid. Instead of just sending me back to the beginning screen I scrolled back myself after entering my credit card info as I did aga...

  • Newbie
  • I recently paid for premium services. In doing so I tried to sign up for my student rate Spotify was unable to verify thid. Instead of just sending me back to the beginning screen I scrolled back mys...
  • MattSuda
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

updating payment details: using my visa instead of IDeal?

Spoiler (Highlight to read) Hi all, I received a new visa card which has a new card number. This caused the Spotify payment (which I always pay with that card) to bounce because the old card number was obviously no longer existent.I received an email...

  • Newbie
  •   Hi all,     I received a new visa card which has a new card number. This caused the Spotify payment (which I always pay with that card) to bounce because the old card number was ...
  • anth1
  • Newbie
  • 169 Views
  • 2 replies
  • 0 likes
  • Other
  • 169 Views
  • 2 replies
  • 0 likes

My account is HACKED

so my premium account got hacked!! they changed my e-mail adress so now i can't log in or change the adress or password.no way for me to contact support becouse they will reply on the hackers e-mail! I'm lost and i wounder how secure your system is w...

  • Casual Listener
  • so my premium account got hacked!!  they changed my e-mail adress so now i can't log in or change the adress or password. no way for me to contact support becouse they will reply on the hacker...
  • DasPeter
  • Community Legend
  • 295 Views
  • 5 replies
  • 0 likes
  • Account
  • 295 Views
  • 5 replies
  • 0 likes

One email linked to Two Spotify accounts

Hello, I have a big problem, So i have an old spotify account with my email X... and then i made a new spotify with facebook ( facebook has same email X) i have two seperate accounts, I want to know what is my facebook spotify username, so i can actu...

  • Newbie
  • Hello, I have a big problem, So i have an old spotify account with my email X... and then i made a new spotify with facebook ( facebook has same email X) i have two seperate accounts, I want to know ...
  • DasPeter
  • Community Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 143 Views
  • 1 replies
  • 0 likes

Forgot Password and no longer have linked email account

Wondering if someone can help with an odd problem. I can't remember my spotify password and can't reset as I no longer have access to the email account it is linked to (cancelled after multiple hack/spam output). It seems to be a bit of a Chicken and...

  • Casual Listener
  • Wondering if someone can help with an odd problem.  I can't remember my spotify password and can't reset as I no longer have access to the email account it is linked to (cancelled after multipl...
  • critta04
  • Casual Listener
  • 275 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 275 Views
  • 2 replies
  • 0 likes

arrrrrrgh

Am trying to reinstall app to see if that solves my getting the Premium upgrade but am now having trouble reinstalling. What the world is making this so hard to get Spotify Premium?

  • Regular
  • Am trying to reinstall app to see if that solves my getting the Premium upgrade but am now having trouble reinstalling. What the world is making this so hard to get Spotify Premium?
  • DasPeter
  • Community Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 136 Views
  • 1 replies
  • 0 likes

Pago no reconocido

Ayer pague mi cuenta por medio de oxxo pero es hora que aún no tengo la cuenta premium que tengo que hacer ?

  • Newbie
  • Ayer pague mi cuenta por medio de oxxo pero es hora que aún no tengo la cuenta premium que tengo que hacer ?
  • osornios
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 185 Views
  • 1 replies
  • 0 likes

Pago no reconocido

Que tal, ayer cambie mis datos de pago, se realizo el cargo a mi tarjeta, recibi confirmacion del banco pero Spotify continua diciendo que mi pago no paso.

  • Newbie
  • Que tal, ayer cambie mis datos de pago, se realizo el cargo a mi tarjeta, recibi confirmacion del banco pero Spotify continua diciendo que mi pago no paso.
  • osornios
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 278 Views
  • 1 replies
  • 0 likes

Account Hacked

My account was hacked early this morning. I have have responded to both the email i got this morning saying my information was changed and sent an email anomoously but haven't heard anything yet. I have a premium account so basically right now I'm pa...

  • Casual Listener
  • My account was hacked early this morning.  I have have responded to both the email i got this morning saying my information was changed and sent an email anomoously but haven't heard anything ye...
  • Maxim
  • Spotify Star
  • 307 Views
  • 3 replies
  • 0 likes
  • Account
  • 307 Views
  • 3 replies
  • 0 likes

Is spotify a scam?

I recently signed up for a free preview of spotify which required me to give over my Paypal information. I used the service for a couple of days and never used it again. Now I'm being billed and can't find a customer service number for help. I have t...

  • Newbie
  • I recently signed up for a free preview of spotify which required me to give over my Paypal information. I used the service for a couple of days and never used it again. Now I'm being billed and can'...
  • osornios
  • Spotify Star
  • 1514 Views
  • 11 replies
  • 1 likes
  • 1514 Views
  • 11 replies
  • 1 likes

Family account

We have a family account. But we have lost the user name and the password to the Admin account of our family account. We have only log on information to our sub accounts. How do we get information of our Admin account? We want to add new members but ...

  • Newbie
  • We have a family account. But we have lost the user name and the password to the Admin account of our family account. We have only log on information to our sub accounts. How do we get informati...
  • LordRollin
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 229 Views
  • 1 replies
  • 0 likes

problem getting premium

For some reason my debit card is not being accepted on your side because I went to the bank and everything is fine on my end. But I keep getting the message saying that there seems to be a problem with card or payment provider. There is money on the ...

  • Regular
  • For some reason my debit card is not being accepted on your side because I went to the bank and everything is fine on my end. But I keep getting the message saying that there seems to be a problem wi...
  • osornios
  • Spotify Star
  • 468 Views
  • 12 replies
  • 0 likes
  • Subscription
  • 468 Views
  • 12 replies
  • 0 likes