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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

89088 Views

9 replies

2 likes

Account
Login
  • 89088 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

759756 Views

18 replies

29 likes

  • 759756 Views
  • 18 replies
  • 29 likes

UK student in France - student discount not working

Hi everyone! I want to sign up for Spotify Premium using the student discount (through UniDays) as I am a postgrad at a British uni (paying with a British card). However, I'm running into difficulties since I am living in France, unable to change the...

Casual Listener

Hi everyone!   I want to sign up for Spotify Premium using the student discount (through UniDays) as I am a postgrad at a British uni (paying with a British card). However, I'm running into di...

alika186

Casual Listener

498 Views

2 replies

0 likes

Account
Premium
Subscription
  • 498 Views
  • 2 replies
  • 0 likes

creditcard

hey, just a simple question: a friend of mine is using my creditcard-details for paying his premium-account (I allowed him to do that once, but now I don't want it anymore...). Is there a way to cancel his account, his payment details or the transact...

Newbie

hey,  just a simple question: a friend of mine is using my creditcard-details for paying his premium-account (I allowed him to do that once, but now I don't want it anymore...). Is there a way ...

M0HX

Community Legend

242 Views

1 replies

0 likes

Account
Other
Premium
  • 242 Views
  • 1 replies
  • 0 likes

Someone else accessing and using my account.

Hello! Someone else has been using my account - I noticed this when I could see music was playing on another device, that I did not recognise. I could also see a load of music under "recently played" that wasn't by me. Their device also showed up on ...

Visitor

Hello!   Someone else has been using my account - I noticed this when I could see music was playing on another device, that I did not recognise. I could also see a load of music under "recentl...

jean3601

Community Legend

245 Views

1 replies

0 likes

Account
Login
Security
  • 245 Views
  • 1 replies
  • 0 likes

Spotify connects me to unknown PS4 & messes up my account

Hi, I have this issue with spotify approx once a month, while listening to my songs, it stops and gives me notification ( screenshot attached), that I am listening on PS4-215. I don't know what it is, I am logged only in ios, never gave my login deta...

Casual Listener

Hi,    I have this issue with spotify approx once a month, while listening to my songs, it stops and gives me notification ( screenshot attached), that I am listening on PS4-215. I don't ...

KatesHere

Community Legend

548 Views

1 replies

0 likes

Account
  • 548 Views
  • 1 replies
  • 0 likes

Solved!! Artist Verification Issue

Hi Guys,Today my spotify artist page has officially become verified. YAY!In the process of verification it asked me which personal profile I want to use to link with.I supplied my user profie: theengagementmusic. I am logged onto my spotify account o...

Roadie

Hi Guys, Today my spotify artist page has officially become verified. YAY! In the process of verification it asked me which personal profile I want to use to link with. I supplied my user profie: ...

Maxim

Spotify Star

4330 Views

13 replies

0 likes

Account
  • 4330 Views
  • 13 replies
  • 0 likes

Got charged for Free Trial

It just happened to me like 3 days ago, but customer support is awfuul my god. I subscribed for a 2 month free trial, but I checked into my bank account, and you actually charged me for the premium. What do I do to have my money back ?, Reaally baaad...

Casual Listener

It just happened to me like 3 days ago, but customer support is awfuul my god. I subscribed for a 2 month free trial, but I checked into my bank account, and you actually charged me for the premium. ...

OviiiOne

Community Legend

849 Views

10 replies

0 likes

Premium
  • 849 Views
  • 10 replies
  • 0 likes

Changing payment details not working

Hi, I'm trying to change my payment details from MasterCard to PayPal, but all I get is this error message: Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method...

Newbie

Hi,   I'm trying to change my payment details from MasterCard to PayPal, but all I get is this error message:   Oops, seems your card or payment provider is having a bad day. Don't wor...

SuperWisdom

Community Legend

284 Views

1 replies

0 likes

Subscription
  • 284 Views
  • 1 replies
  • 0 likes

someone else i don't know logged into my spotify premium account?

Help! Noticed earlier tonight I was following a playlist I myself had never followed, now my Spotify Connect list shows that someone is using my account on a phone I am not familiar with and they're skipping songs and playing things over my account w...

Newbie

Help! Noticed earlier tonight I was following a playlist I myself had never followed, now my Spotify Connect list shows that someone is using my account on a phone I am not familiar with and they're ...

Algee

Roadie

281 Views

1 replies

0 likes

Account
Security
  • 281 Views
  • 1 replies
  • 0 likes

Reactivate

I want to reactivate my subscription but unsure about password and user name?

Regular

I want to reactivate my subscription but unsure about password and user name?

Robanamber11

Regular

455 Views

2 replies

0 likes

Free
  • 455 Views
  • 2 replies
  • 0 likes

Only want content offline on one device

I use Spotify on my iPad and iPhone. I'd like to have offline content on my iPhone and not my iPad as my iPad is running out of storage. Is there any way to sync he offline content on only one device?

Newbie

I use Spotify on my iPad and iPhone. I'd like to have offline content on my iPhone and not my iPad as my iPad is running out of storage. Is there any way to sync he offline content on only one device?

Algee

Roadie

211 Views

1 replies

0 likes

Premium
  • 211 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount Question

Hi, I just recently signed up for Spotify premium last month ($9.99/month). The free trial ends in two days, and I recently realized that there is an option for a student discount (for $4.99/month). I am currently a student, is there any way for me t...

Casual Listener

Hi, I just recently signed up for Spotify premium last month ($9.99/month). The free trial ends in two days, and I recently realized that there is an option for a student discount (for $4.99/month). ...

MattSuda

Spotify Star

718 Views

6 replies

0 likes

Subscription
  • 718 Views
  • 6 replies
  • 0 likes

"FREE TRIAL" and charged within minutes

I was a spotify premium user until about a month ago when I cancelled my sunscription. I've still been using the free account to listen after I cancelled my premium. However, I logged on today and an ad banner stated "Come Back Try Spotify Premium fo...

Visitor

I was a spotify premium user until about a month ago when I cancelled my sunscription. I've still been using the free account to listen after I cancelled my premium. However, I logged on today and an...

sakura08

Roadie

216 Views

1 replies

0 likes

Account
Premium
Subscription
  • 216 Views
  • 1 replies
  • 0 likes

Feed Friends Bug

Hello. I can not view my feed friends on spotify. It appears only the last albums I've heard. (I soon by Facebook)Screenshot What could it be ? I've looked in the options but without success.

Newbie

Hello. I can not view my feed friends on spotify. It appears only the last albums I've heard. (I soon by Facebook) Screenshot   What could it be ? I've looked in the options but without...

jean3601

Community Legend

490 Views

1 replies

1 likes

Other
  • 490 Views
  • 1 replies
  • 1 likes

Account access

I downloaded Spotify a few days ago and was certain I signed up via Facebook. Continued to add my cc info to sign up, but had trouble playing on offline mode so deleted existing data. When I tried to log in by fb again it said I didn't have an accoun...

Casual Listener

I downloaded Spotify a few days ago and was certain I signed up via Facebook. Continued to add my cc info to sign up, but had trouble playing on offline mode so deleted existing data. When I tried to...

Shanelamarche84

Casual Listener

254 Views

1 replies

0 likes

Account
Free
Login
Other
Premium
Security
Subscription
  • 254 Views
  • 1 replies
  • 0 likes

Account access

I downloaded Spotify a few days ago and was certain I signed up via Facebook. Continued to add my cc info to sign up, but had trouble playing on offline mode so deleted existing data. When I tried to log in by fb again it said I didn't have an accoun...

Casual Listener

I downloaded Spotify a few days ago and was certain I signed up via Facebook. Continued to add my cc info to sign up, but had trouble playing on offline mode so deleted existing data. When I tried to...

Jordi

Community Legend

255 Views

1 replies

0 likes

Account
Free
Login
Premium
Security
Subscription
  • 255 Views
  • 1 replies
  • 0 likes

Spotify program won't recognize password

After changing my country to France, the spotify program itself (on my desktop) won't recognize my username/password combination. I can log in without problems to the spotify website using the same username/password combination, but the program won't...

Newbie

After changing my country to France, the spotify program itself (on my desktop) won't recognize my username/password combination. I can log in without problems to the spotify website using the same u...

sakura08

Roadie

291 Views

1 replies

0 likes

Login
  • 291 Views
  • 1 replies
  • 0 likes

Upgrade para plano Familia pagando via boleto

Quero fazer upgrade da minha conta que ja é premium para o plano familia e pagar 1 ano adiantado via boleto bancario, mas não encontrei essa opção, como faço?

Newbie

Quero fazer upgrade da minha conta que ja é premium para o plano familia e pagar 1 ano adiantado via boleto bancario, mas não encontrei essa opção, como faço?

473 Views

0 replies

1 likes

Subscription
  • 473 Views
  • 0 replies
  • 1 likes

Can't sync Facebook to Spotify

Hello, I have created an account just yesterday and used Facebook to do so. That means I don't have an username besides my name on Facebook (I would like to have one). I have already signed premium. When I use "find friends" option (not sure if it is...

Visitor

Hello,   I have created an account just yesterday and used Facebook to do so. That means I don't have an username besides my name on Facebook (I would like to have one).   I have alread...

KatesHere

Community Legend

482 Views

3 replies

0 likes

Account
Other
Premium
  • 482 Views
  • 3 replies
  • 0 likes

Student Discount

I am currently a sophomore at Fairfield University and I signed up for the student discount in March 2014 for 12 months. I read the subscription renew and said I was going to be charged $4.99 + tax on March 9th. I checked my bank statements today and...

Newbie

I am currently a sophomore at Fairfield University and I signed up for the student discount in March 2014 for 12 months.  I read the subscription renew and said I was going to be charged $4.99 +...

sakura08

Roadie

248 Views

1 replies

0 likes

Subscription
  • 248 Views
  • 1 replies
  • 0 likes

Why can't I listen on Desktop while iPad is playing under Family Plan?

I have been a premium subscriber for about a year now, and I just upgraded to the Family plan so that I can listen on my desktop at work while my wife uses my iPad at home to play lullaby playlists for our baby througout the day. However, when my iPa...

Casual Listener

I have been a premium subscriber for about a year now, and I just upgraded to the Family plan so that I can listen on my desktop at work while my wife uses my iPad at home to play lullaby playlists f...

osornios

Spotify Star

245 Views

1 replies

0 likes

Premium
Subscription
  • 245 Views
  • 1 replies
  • 0 likes