Get help with logging in, passwords, and account settings.
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...
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Last month my account stopped to be PREMIUM, and just changed to FREE. Well, it wasn't charged, I didnt care about ir, and used the FREE Spotify, with Adds and so on. But this month, December, it came back to PREMIUM and they charged me twice. I woul...
Why I can't order Premium from my iPhone ?It says to enable JavaScript after I add my credit card info.Someone having a solution?
Hi Guys / Gals: I have a little problem. Whenver I select the BRUTAL Death Metal band 'Incantation" in the "Popular" list I get a strange album from some guys playing andine music. Nothing against andine music, mind you... but I assume that you under...
I have a Vodafone pay monthly account which started 18 months a go.. When I first opened this subscription I got 6 months free Spotify which I cancelled after the free 6 months were complete. Since then I have been charged £10 extra to my Vodafone bi...
Hi, I have a premium account on Spotify and my renewal date is 2nd/3rd of every month. However, my credit card company bills me on the 8th of every month, so every month Spotify tries to renew my subscription, it receives an error as the limit of the...
Hello, I changed my card months ago in my profile, and I still getting charged in my old card.Please I need this to be fixed ASAP!! Thanks,
Guys when is the end date to make use of that offer? Is it going to be available through the whole December?That really is all i want to know.
I'm with Rogers and have tried to set up my free two year premium subscription. Every time I reinstall Spotify it takes me to the free membership. I not have premium access. Is there a specific username I need to use ..other issue. Hoping for some he...
Hi There I have a family account with 4 members. But I don't use 2 members anymore. So I've deleted two of them. But how can I delete the 2 subscriptions? I don't want to pay 4 accounts when I just need 2... Best Regards
I cancel my subscription more then a month ago.And yester day subscription fee was removed from my account.so i cancel my subscription again...... I can't find any contact informatie where I can complain, so i post here.
Hello, i got spotify premium, and i have followed the instructions on how to change country. I click on update payment information or what ever it says. And then i click on change country, and i select Sweden. After that, all it does is load, nothing...
Can't log in due to error code 3. anyone have a fix yet?
I dont understand why i have been charged for my premium when its included with my mobile plan that i pay monthly
I left Spotify Premium for a month or two to try out Apple Music. It was a mistake. I've cancelled my Apple Music subscription and I want to reactivate my Spotify Premium subscription.Here's the problem I've had over the last couple of days: every ti...
Hello, for some reason, when I opened my spotify app, I was logged out on both my computer AND my iPhone, after I tried to log-in it said that my username/password was incorrect. I then tried to reset my password and it said that my username AND my e...
I saw an ad for Spotify student and I didn't realize it was for only college students. I have a giftcard and I used it to sign up but once it got to the college part, it said I wasn't a college student and said it wouldn't charge my account. I just t...
I realized I set up my account wIth the wrong email. ( I accidentally mixed the start of one of my email addresses and the end of the other) I have tried changing the email multiple times on different computers and devices to see if that would make i...
When I enter my facebook account details nothing happens and it keeps asking the same information eventhough I accept all the requests spotify asks after the account info is entered (I'm talking about the pop ups that ask for facebook info like frien...
I wanted to upgrade to premium and use the 3 months deal but I had to click try for free first and then I could click upgrade to premium but I only got 1 month and down there is written that the deal is only for guys for haven't used the try for free...