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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I signed up with facebook, and pay premium, but I am a student with a student email and would like to get the discount. Is there any way to get the discount on my facebook account?
Every time I try to contract the family plan, the sytems doesn't allow me to do it, I have tried with 3 different credit and debit cards, what can I do? Do some one alredy have it?
Hi Guys! I'm from the Philippines, and I got an e-mail earlier this month informing me of the gift card product of Spotify. Earlier today, I availed of this and gift a 3 months worth of Premium subscription to a friend. After paying the transaction (...
Hi Team Spotify I've a valid subs for NuS until sept'2017, but in the month of January Spotify have charged me the full price. Normally, when the discounted price is about to expire, I get an email from Spotify informing me of the matter. Could someo...
I purchased the black friday deal last year and spotify will charge me 9.99 on the 1/3/16 how do I get student discount before they charge me? So im only charged a fiver. Thanks
Hi I have just upgraded for the free chromecast and thought I'd be charged 9.99 per month for 3 months but on the email afterward it states it has taken out 29.97. I have quickly cancelled my subscription as I was more interested in just getting the ...
My ex is using my Spotify account and I want to stop him. I've changed my password and that doesn't help as he just clicks the "login with Facebook" button and that logs him straight in. I've tried changing my FB password too but that doesn't seem to...
I have created an account and set my profile, where do I go now, when I clicked links to get started I'm asked to log in ( I already am) then it doesn't recogonise my log in details. I'm getting extremely frustrated, all I wanted was to listen to sim...
Hi, It's possible to cancel my subscription with Facebook and keep my Spotify account? I try to close Facebook but when I did I could not login to Spotify. What you recommend; begin a new subscription in other account t with Spotify (it will erased a...
When using Spotify I get lots of tracks that I when I try to play them I get a message 'can't play this track' Sometimes it's one track on an album an it jumps to the next. Other times it's the whole album that won't play and I get the message 'can't...
When I'm going to change the payment method of my signature does not appear to form a bank payment.Peopl who respond in Portuguese because I live in Brazil. Thank you.
Hello! My wife currently is a student, but will graduate soon. Is it possible to use her email address and add it to a family plan? Thanks!
I used to have a Spotify account that I closed after an issue with a charge back caused by contesting dome unauthorized charges on my debit card linked for payment on the account. I filled out a request to recover the account to Spotify, but anytime ...
Hello,I already have Spotify premium, but now I've started to go to university and I wanted to know if I can change to Spotify Student premium? How does it work?Greetings,Tamara
I want to pay you but I can't. Please help. I want my music back.
Hello, I have been trying to close my account but the only option seems to be via the Contact Form which I have requested closure through about 3 times already. I simply get an automated message back saying that I should check the Community for help ...
A number of tracks - nearly whole albums - have become unavailable to play. In particular, nearly all of Cass McCombs' albums. Is this a glitch? Or have the songs been removed due to licensing issues?
I recently got a new debit card, but I can't change this information on my account: when I try entering the card number, it says it's in the wrong format (it is not, I checked several times). I am french by the way, so the format is: 4975 **** **** *...
I signed up for the free trial about 5 days ago and my card shows a pending charge of $5.40. and in the free trial offer it says that I won't be charged until after the 30 days. I would like to end the free trial if possible and NOT have my card char...
Hi! How Can I recieve information about activity on my Spotify. Such as whose been using it, IP addresses etc?