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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 381787 Views
  • 918 replies
  • 107 likes
  • Account
  • 381787 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166165 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166165 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96878 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96878 Views
  • 68 replies
  • 10 likes

Meses gratis

Tenia 3 meses gratis al pagar por un mes y ahora me dejaron sin el servicio y ya no tengo premium

  • Newbie
  • Tenia 3 meses gratis al pagar por un mes y ahora me dejaron sin el servicio y ya no tengo premium
  • MattSuda
  • Spotify Star
  • 127 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Unlimited
  • 127 Views
  • 1 replies
  • 0 likes

Family Account (Spanish)

Tengo cuenta premium y deseo convertirla en cuenta familiar para incluir a mi pareja que también tiene cuenta premium. Me surgen algunas preguntas: 1 ¿Cuando me conviene hacer el cambio? ¿El día que termina mi suscripción a la cuenta premium para así...

  • Casual Listener
  • Tengo cuenta premium y deseo convertirla en cuenta familiar para incluir a mi pareja que también tiene cuenta premium.   Me surgen algunas preguntas:   1 ¿Cuando me conviene hacer el ca...
  • MattSuda
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • Other
  • 144 Views
  • 1 replies
  • 0 likes

Offered a premium family package, didn't receive it.

A little before Christmas 2015 I was offered a special package to upgrade to a family premium package. I was currently on a premium package solo. I decided to subscribe at the rate of $15 for myself and a family member. This deal also said I was to g...

  • Casual Listener
  • A little before Christmas 2015 I was offered a special package to upgrade to a family premium package. I was currently on a premium package solo. I decided to subscribe at the rate of $15 for myself ...
  • MattSuda
  • Spotify Star
  • 120 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 120 Views
  • 2 replies
  • 0 likes

FAMILY PLAN EMAIL CHANGE DUE TO NEW ADMIN FACEBOOK ACCOUNT

Hi All We have a family plan created by my wife using her Facebook account (hence it is linked to it) she HAD to change Facebook account (in fact she must cancel the previous one to create a new profile from scratch) but the family plan stays linked ...

  • Newbie
  • Hi All   We have a family plan created by my wife using her Facebook account (hence it is linked to it) she HAD to change Facebook account (in fact she must cancel the previous one to create a...
  • MattSuda
  • Spotify Star
  • 133 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 133 Views
  • 1 replies
  • 0 likes

Subscription not working

I bought premium around March 30th it is now April 8th. It was working earlier today but randomly just stopped. And now it says I am on free and if I press the "get premium" it wants me to pay for it again. It's been like 8 days. I should still have ...

  • Casual Listener
  • I bought premium around March 30th it is now April 8th. It was working earlier today but randomly just stopped. And now it says I am on free and if I press the "get premium" it wants me to pay for it...
  • MattSuda
  • Spotify Star
  • 132 Views
  • 2 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 132 Views
  • 2 replies
  • 0 likes

Delete my account

I have a facebook account on Spotify and I want to delete it. I used Spotify contact form three times but noone responded. Maybe here is someone who will respond?

  • Visitor
  • I have a facebook account on Spotify and I want to delete it. I used Spotify contact form three times but noone responded. Maybe here is someone who will respond?
  • MattSuda
  • Spotify Star
  • 362 Views
  • 8 replies
  • 1 likes
  • Account
  • 362 Views
  • 8 replies
  • 1 likes

Cannot Set Device Password

I receive the email from Spotify.. then I try setting my device password after following the link but I get an error message. help.

  • Regular
  • I receive the email from Spotify.. then I try setting my device password after following the link but I get an error message. help.
  • Dreadlord
  • Community Legend
  • 265 Views
  • 4 replies
  • 0 likes
  • Premium
  • 265 Views
  • 4 replies
  • 0 likes

Trying to upgrade to premium but page won't load

I have been trying to upgrade my spotify to premium but it just endlessly loads where I am supposed to type the credit card. It is just the spinning circle and I cannot go passed this. Please help!

  • Newbie
  • I have been trying to upgrade my spotify to premium but it just endlessly loads where I am supposed to type the credit card. It is just the spinning circle and I cannot go passed this. Please help!
  • MattSuda
  • Spotify Star
  • 1271 Views
  • 1 replies
  • 1 likes
  • Premium
  • 1271 Views
  • 1 replies
  • 1 likes

GOOGLE PLAY CARD DOESN'T WORK ON SPOTIFY PREMIUM

I got a Google Play card today but I can't use it to get Spotify Premium. Why?

  • Newbie
  • I got a Google Play card today but I can't use it to get Spotify Premium. Why?
  • MattSuda
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • Premium
  • 189 Views
  • 1 replies
  • 0 likes

Cambio de equipo

Hola, cambie mi equipo de celular y aunque era premium en mi antiguo aparato, he perdido el estatus. Qué debo hacer?

  • Newbie
  • Hola, cambie mi equipo de celular y aunque era premium en mi antiguo aparato, he perdido el estatus. Qué debo hacer?
  • MattSuda
  • Spotify Star
  • 10273 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 10273 Views
  • 1 replies
  • 1 likes

removing subaccounts

I wanted to add a family member to my family account. I accidentally clicked the option to add two more subaccounts. Help said that I need to cancel my subscription and resubscibribe (WHICH IS FRICKIN REDICULOUS!!!) . When I do that i still see my fa...

  • Newbie
  • I wanted to add a family member to my family account. I accidentally clicked the option to add two more subaccounts. Help said that I need to cancel my subscription and resubscibribe (WHICH IS FRICKI...
  • MattSuda
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
  • 189 Views
  • 1 replies
  • 0 likes

Issue redeeming family subscription

I just upgraded my premium subscription to a family subscription and sent out an invite. When we try and redeem it says we are not in the same country. My profile shows AU and my daughters shows au. How do I resolve this?

  • Newbie
  • I just upgraded my premium subscription to a family subscription and sent out an invite. When we try and redeem it says we are not in the same country. My profile shows AU and my daughters shows au. ...
  • MattSuda
  • Spotify Star
  • 101 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 101 Views
  • 1 replies
  • 0 likes

Triple pago

El día de hoy quise renovar mi cuenta premium, luego de algunos meses de haberla cancelado, pero por alguna razón, se me cobró el triple, sin recibir confirmación de pago, y ni siquiera en mi cuenta de Spotify, se muestra que lo alla hecho. Pero en e...

  • Visitor
  • El día de hoy quise renovar mi cuenta premium, luego de algunos meses de haberla cancelado, pero por alguna razón, se me cobró el triple, sin recibir confirmación de pago, y ni siquiera en mi cuenta ...
  • MattSuda
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 187 Views
  • 1 replies
  • 0 likes

não consigo ser premium

quando tento cadastras os dois meses de premium aparece "The CSRF token is invalid. Please try to resubmit the form." não consigo completar o cadastro

  • Newbie
  • quando tento cadastras os dois meses de premium aparece "The CSRF token is invalid. Please try to resubmit the form."  não consigo completar o cadastro
  • MattSuda
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Charged twice for the student and then charged again

Hi I was charged twice for the student discount and then charged again for a 9.99 a month discount I need my money

  • Newbie
  • Hi I was charged twice for the student discount and then charged again for a 9.99 a month discount I need my money
  • bruninha
  • Newbie
  • 93 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 93 Views
  • 1 replies
  • 0 likes

Solved!! Disabled Spotify account

My spotify account has been disabled by spotify without me being informed! cardozo_05@hotmail.com Email reference: From: noreply@salesforce.com [mailto:noreply@salesforce.com] On Behalf Of support@spotify.comSent: Tuesday, 5 April 2016 11:22 PMTo: cr...

  • Casual Listener
  • My spotify account has been disabled by spotify without me being informed!    cardozo_05@hotmail.com   Email reference:   From: noreply@salesforce.com [mailto:noreply@sale...
  • lukardos
  • Casual Listener
  • 321 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 321 Views
  • 3 replies
  • 0 likes

Solved!! No access to Facebook Account

Hello, at first sorry for my poor english! My Facebook Account is deleted/deactivated but my Spotify Pro Account is still attached. I always logged into Spotify with Facebook, so I don't have a "real" Spotify Account (I just created this one to post ...

  • Casual Listener
  • Hello, at first sorry for my poor english!   My Facebook Account is deleted/deactivated but my Spotify Pro Account is still attached. I always logged into Spotify with Facebook, so I don't h...
  • MattSuda
  • Spotify Star
  • 225 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 225 Views
  • 3 replies
  • 0 likes

Not Getting Any Notifications

Hello everyone! I thought about posting here before to ask for help even before @SpotifyCares on Twitter assisted with me regarding with my concern however I've had the problem since January of this year and until now, they still don't know what to d...

  • Music Fan
  • Hello everyone! I thought about posting here before to ask for help even before @SpotifyCares on Twitter assisted with me regarding with my concern however I've had the problem since January of this ...
  • Shake-a-Hoof
  • Roadie
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 149 Views
  • 1 replies
  • 0 likes

Solved!! Initially paying more

Hi, I have a student account but would like to add one family member but the family plan for 2 people is $14.99 so I'd intially be paying more... Is there any other option?

  • Regular
  • Hi,    I have a student account but would like to add one family member but the family plan for 2 people is $14.99 so I'd intially be paying more... Is there any other option?
  • Maxim
  • Spotify Star
  • 345 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 345 Views
  • 5 replies
  • 0 likes

Before you sign up for Premium, you may want to see what you're buying

Before you dump money on a subscription, you may want to consider a company that actually supports their products instead. Spent 20 hours trying to get a hold of them using their "Official Support". No response. There are a ton of alternatives, and w...

poorservice.png
  • Casual Listener
  • Before you dump money on a subscription, you may want to consider a company that actually supports their products instead. Spent 20 hours trying to get a hold of them using their "Official Support". ...
  • gnovella16
  • Roadie
  • 241 Views
  • 6 replies
  • 0 likes
  • Premium
    Subscription
  • 241 Views
  • 6 replies
  • 0 likes