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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Alice_ab
  • Visitor
  • 173629 Views
  • 186 replies
  • 13 likes
  • Account
    Free
  • 173629 Views
  • 186 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11457 Views
  • 6 replies
  • 11 likes
  • Security
  • 11457 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 516491 Views
  • 986 replies
  • 113 likes
  • Account
  • 516491 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126117 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126117 Views
  • 74 replies
  • 12 likes

Kicking other users off my spotify

Please please help me kick my friend off my Spotify I've tried to log her out countless of times and it isn't working and she won't

  • Casual Listener
  • Please please help me kick my friend off my Spotify I've tried to log her out countless of times and it isn't working and she won't
  • Nico
  • Community Legend
  • 2682 Views
  • 3 replies
  • 0 likes
  • Security
  • 2682 Views
  • 3 replies
  • 0 likes

Delete my spotify account

Hello, I want to delete my account, and the only solution I have found is texting on this forum. Anyone has any idea of how can I delete my account? Thanks!

  • Visitor
  • Hello, I want to delete my account, and the only solution I have found is texting on this forum. Anyone has any idea of how can I delete my account?   Thanks! 🙂
  • user-removed
  • Not applicable
  • 292 Views
  • 3 replies
  • 0 likes
  • Account
  • 292 Views
  • 3 replies
  • 0 likes

Log in problems.premium account recovery

Help. Can't log in using my Facebook account. Lost my oremium account as well. How to recover?

  • Newbie
  • Help. Can't log in using my Facebook account. Lost my oremium account as well. How to recover? 
  • riuhh
  • Newbie
  • 338 Views
  • 2 replies
  • 0 likes
  • Account
  • 338 Views
  • 2 replies
  • 0 likes

can't remember username or password!

Hi! Heeelppp! I havent used spotify for ages and now I am ready to upload my own music to Spotify I cannot remember my username or passwor. How can I change these/find these? Also I don't want to log in through god darn facebook! Do I have to do this...

  • Newbie
  • Hi!   Heeelppp! I havent used spotify for ages and now I am ready to upload my own music to Spotify I cannot remember my username or passwor. How can I change these/find these? Also I don't wa...
  • osornios
  • Spotify Star
  • 520 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 520 Views
  • 3 replies
  • 0 likes

Solved!! Signed up to premium, can't login on any device

When trying to log in on ps4 it will say "login failed" Also when trying to log in on iPhone it says "log-in failed, you've already created an account with this e-mail address"I'm a bit confused as I'm just trying to log into my account not "create" ...

  • Casual Listener
  • When trying to log in on ps4 it will say "login failed"    Also when trying to log in on iPhone it says  "log-in failed, you've already created an account with this e-mail address" ...
  • Jacob270
  • Casual Listener
  • 362 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 362 Views
  • 2 replies
  • 0 likes

Plan family in the same country

Hello, Hired a family plan and I am sending the invitation to the two emails, one worked perfectly just that the other returns me a message saying to the family plan to work the account must be in the same country. But the two are in the same country...

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  • Visitor
  • Hello,   Hired a family plan and I am sending the invitation to the two emails, one worked perfectly just that the other returns me a message saying to the family plan to work the account must...
  • osornios
  • Spotify Star
  • 408 Views
  • 3 replies
  • 0 likes
  • Premium
  • 408 Views
  • 3 replies
  • 0 likes

Changing Free subscription to a paid subscription

I have a Spark New Zealand mobile which provides a free Spotify Premium service. I would like to change this to a paid subscription so I dont lose access to my music if the mobile phone number is changed/cancelled.Can you tell me how to do this pleas...

  • Casual Listener
  • I have a Spark New Zealand mobile which provides a free Spotify Premium service. I would like to change this to a paid subscription so I dont lose access to my music if the mobile phone number is cha...
  • GraemeT
  • Casual Listener
  • 1088 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 1088 Views
  • 2 replies
  • 0 likes

Having trouble playing songs abroad, but can't change billing address

Hi there! I am a Spotify premium customer, and since I started living and working in Austria last month, I haven't been able to use my account properly. I get the 'can't play the current song' message almost all the time, and after having a look thro...

  • Casual Listener
  • Hi there!   I am a Spotify premium customer, and since I started living and working in Austria last month, I haven't been able to use my account properly. I get the 'can't play the current son...
  • becca4000
  • Casual Listener
  • 559 Views
  • 5 replies
  • 0 likes
  • Login
    Premium
  • 559 Views
  • 5 replies
  • 0 likes

Renew account from a different country

Hey,I got my premuim subscription when i was in California,Right now i'm in Israel, and i cannot use my american credit card.How can i renew my subscription with a non-american credit card?Thank you!

  • Regular
  • Hey, I got my premuim subscription when i was in California, Right now i'm in Israel, and i cannot use my american credit card. How can i renew my subscription with a non-american credit card? Th...
  • osornios
  • Spotify Star
  • 425 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 425 Views
  • 6 replies
  • 0 likes

I think my old account was erased by my backup! HELP!

Hello,I'm in desperate need of your help. I had a spotify account where I created songs and playlists for about 4 years. I had my account linked to facebook and when I deactivated my facebook account I learned that I could not unlink the two accounts...

  • Visitor
  • Hello, I'm in desperate need of your help. I had a spotify account where I created songs and playlists for about 4 years. I had my account linked to facebook and when I deactivated my facebook acc...
  • anjieeeeeeeeee
  • Roadie
  • 278 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Other
  • 278 Views
  • 2 replies
  • 0 likes

Failure to connect Facebook to my account

Hi,I'm trying to connect my Facebook account to my spotify, but having no luck as everytime I recieve an error message saying 'Sorry there has been a temporary error, please try again later.' I've tried this many times on both my iPhone and through m...

  • Casual Listener
  • Hi, I'm trying to connect my Facebook account to my spotify, but having no luck as everytime I recieve an error message saying 'Sorry there has been a temporary error, please try again later.' I've ...
  • user-removed
  • Not applicable
  • 225 Views
  • 3 replies
  • 0 likes
  • Account
  • 225 Views
  • 3 replies
  • 0 likes

You Need To Add An Explicit Filter ASAP

I can't even play chart songs for my daughter who is 7 becuase of the amount of swearing in the versions on Spotify. Either radio edits need to be made available or an explicit filter needs to be added or both.

  • Newbie
  • I can't even play chart songs for my daughter who is 7 becuase of the amount of swearing in the versions on Spotify.   Either radio edits need to be made available or an explicit filter needs ...
  • user-removed
  • Not applicable
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 190 Views
  • 1 replies
  • 0 likes

Unable to login

I am logging in using Facebook in Android but error message is appearing unable to login. Please solve

  • Casual Listener
  • I am logging in using Facebook in Android but error message is appearing unable to login. Please solve
  • Kartikaggarwal9
  • Casual Listener
  • 193 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 193 Views
  • 2 replies
  • 0 likes

Solved!! Would like to listen as my band on Spotify

Hey there, Didnt know where to post but this may be the most accurate. Uploaded my albums to spotify via tunecore and was wondering if I could control the account to create somewhat of a personal taste for the band's profile page. I know this is poss...

  • Newbie
  • Hey there,    Didnt know where to post but this may be the most accurate.  Uploaded my albums to spotify via tunecore and was wondering if I could control the account to create some...
  • Maxim
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • Account
  • 259 Views
  • 1 replies
  • 0 likes

Log in trouble

I just my iPhone 6 and when I try to log in my Spotify with my fb it says error 404. And when I tried to use my email it says I already have a profile with that email! HELP!!! Plz!!!

  • Newbie
  • I just my iPhone 6 and when I try to log in my Spotify with my fb it says error 404. And when I tried to use my email it says I already have a profile with that email! HELP!!! Plz!!!
  • jonasherdegen
  • Community Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • Login
    Security
  • 273 Views
  • 1 replies
  • 0 likes

Unable to login

Hi,I am new to Spotify. I got a 6 months subscription of Spotify with a Vodafone plan.I have activated the subscription but I am unable to login into the app. It's giving me an error saying incorrect username or password. Tried resetting the password...

  • Casual Listener
  • Hi, I am new to Spotify. I got a 6 months subscription of Spotify with a Vodafone plan. I have activated the subscription but I am unable to login into the app. It's giving me an error saying i...
  • jonasherdegen
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 279 Views
  • 1 replies
  • 0 likes

Solved!! Account have been hacked

Hello, My boyfriends account have been hacked, and at the moment we can't even log in.Would like to get some help with this, have already sent a costumers support, but haven't got any answer.He wants to use what he have payed for, either we get help ...

  • Casual Listener
  • Hello,   My boyfriends account have been hacked, and at the moment we can't even log in. Would like to get some help with this, have already sent a costumers support, but haven't got any answ...
  • babychoklad
  • Casual Listener
  • 353 Views
  • 4 replies
  • 0 likes
  • Account
  • 353 Views
  • 4 replies
  • 0 likes

Problem with Spotify account authorization on Sonos iphone app

Hi all,I bought a Spotify premium account to play music on my Sonos appliance.When I try to access Spotify by mean of iphone Sonos app it tells me that I need to re-authorize Soptify account. Then I'm redirected to an URL that asks me to access to sp...

  • Casual Listener
  • Hi all, I bought a Spotify premium account to play music on my Sonos appliance. When I try to access Spotify by mean of iphone Sonos app it tells me that I need to re-authorize Soptify account.&nbs...
  • erpenna
  • Casual Listener
  • 1091 Views
  • 3 replies
  • 0 likes
  • Login
  • 1091 Views
  • 3 replies
  • 0 likes

Please cancel my subscription

Hi i cancled my subscription, because i would like to link my Spotify Account with Telekom. My subscription Should end by 29.4.2016 But now i Got 30 days extra please cancel my subscription and Set my Account to a free Account.Thank You in advance

  • Regular
  • Hi i cancled my subscription, because i would like to link my Spotify Account with Telekom. My subscription Should end by 29.4.2016 But now i Got 30 days extra please cancel my subscription and Set m...
  • Just_peter
  • Regular
  • 921 Views
  • 11 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
  • 921 Views
  • 11 replies
  • 0 likes

I cant login

I cant login with my Facebook account says my username and password is incorrect

  • Newbie
  • I cant login with my Facebook account says my username and password is incorrect
  • anjieeeeeeeeee
  • Roadie
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes