Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I had a premium membership for the past three months. However, when this membership expired, I was charged $9.99 from my account. It is frustrating because I did not want to renew the premium membership and I got charged automatically without notice....
I used to have Spotify Premium for a few months (starting earlier this year around March I believe), but as work got busy, I realized I didn't use Spotify as much anymore. My last real payment was in August.Just a few days ago, I was on my online ban...
Always apears the text "The CSRF token is invalid". Someone can help me?
but it is. really. how about using something on your website that actually works? i am registered and paying customer on some two dozen sites, only this site doesn't work. how about hiring someone who can code? to someone actually knowing what he's d...
I just upgraded my plan to add my wife. She clicks on the link and it asks her to login. She clicks login with facebook and it says she doesn't have an account with facebook credentials She clicks create an account and it says she already has an acco...
Hi all! I have a problem adding my mom as a friend on Spotify since she haven't got Facebook. I can follow her, but I can't add her as a friend to be able to see her activity and send her new music suggestions. Am I the one who is making a misstake o...
I can log in fine through a browser but when I try to log in through the Android app it says the username or password is wrong. Any ideas?
I'm currently paying for a premium service, but am receiving the spotify is only available abroad for 14 days messaging, indicating that it seems to think I'm on the free service. Why am I not being granted the full service as paid for?
Hi everyone!Has anyone had this problem that playing one first song plays ok but for the next one sound just dissapears and in order for it to appear again you need to rewind/forward a song just a bit. An this every second song have premium account.T...
Hey! I want to delete my spotify account to connect the facebook to a new account that i have my premium on. The account I am connecting my facebook on, I never use it anymore and I don´t want it. Th account I want to delete: https://www.spotify.com/...
Hello ! I'm a french user.Actually i'd like to change my user's name but i can't find the solution to do that.Can you help me please ?Thanks ! (I'm a mac user)
its saying im not eligible but it hasnt asked for any proof that im a student (which i am) how do i get spotify student in the uk?
Hi, I signed up for spotify student today through my facebook, and I recieved a few error messages saying to resubmit the form to sign up, and when it finally worked after a couple tries, I got premium, but noticed I was charged 5 times at once. I do...
Good Morning,I attmepted to create this student account for my girlfriend who is going back to school but I didn't have her school information as she hasn't decided where yet. I backed out of the process at the School information screen and attmepted...
My last payment for Spotify Premium didn't work and I cannot pay, card keeps being refused. I see at least three similar posts on Twitter from people who have had the same thing happen recently with NatWest bank. One person on Twitter says it is even...
Please read the message carefully because it is quite long, but i think all that info it's necessary to solve the following problem.I have all mail notifications and mobile phone notifications activated and do not receive any notification on my mail ...
Hello, I've written about this several months ago and no one is answering me. In my Spotify account I have a credit card saved, but every month Spotify is charging me into a different credit card which is not in my account. Please, I want to change t...
I am a spotify premium subscriber who has been psying £9.99 a month. I am also a student and have only just realised that I can get student discount and pay a £4.99 a month subscription! Is there a way I can apply this discount to my account without ...
Hey guys,I signed into spotify student. I terminated it directly because i didnt want to pay more after 1 year. I didnt know about the 1 month termination possibility.Is there any way to enlarge my premium for 1 year again? Now I have premium for onl...
I used to pay for both mine and my daughters premium account. I cancelled mine several months ago due to financial reasons, but I forogt to cancel my daughters. She now informs me that she no longer uses her account and I noticed that a payment for i...