Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I recently got a new debit card, but I can't change this information on my account: when I try entering the card number, it says it's in the wrong format (it is not, I checked several times). I am french by the way, so the format is: 4975 **** **** *...
I signed up for the free trial about 5 days ago and my card shows a pending charge of $5.40. and in the free trial offer it says that I won't be charged until after the 30 days. I would like to end the free trial if possible and NOT have my card char...
Hi! How Can I recieve information about activity on my Spotify. Such as whose been using it, IP addresses etc?
I received a message that my account was on pause because my credit card expired; I changed the credit card information and now when I want to sign in, I get the message that the account already exists! I can't log in. I've changed the password a few...
Signed up for 3 months free, used for a week then started using Apple Music for three month free trial. Decided I like Spotify better. Want to start paying for service but every time I try to register it says " email account already registered. I'm s...
Hi,I am running a Win7, 64 BIt Notebook and every time when there is a new Spotify Version available, at the naxt start of Spotify my PC is trying to install, but can not finish.As a result I am not able to open Spotify in any way !!! It is not possi...
hi there,I tried to send a message to friends of mine ... I always got an error -There is no member with the username name: xxxxxxx I tried both username or ID - nothing works ;-( please help me
I don't get it, I used to have premium a while back and I was paying 9.99 a month, but now I come back and its forcing me to pay over 116$ for a year, I do t want to pay for a year right off the bat! Yet everywhere i look, on the spotify site, on spo...
Any song I click on, after a split second of playing, stops, and says "Can't play the current track". Never happend before. Flawed patch. Fix please.
Hi: My premium account has been hacked, it says "Listening on BS05B-AA9F69305" and I have no idea who or what that is. I've managed to change my password but I'm not sure if they can change it back. I see playlists created by this person... What next...
Good morning , I tried to cancel the account a few days ago , and to my surprise I had to pay the subscription. I ask you to please give me back payment and cancel the subscription . It is a matter of necessity. Thank you very much
I cancelled my premium and am still being charged for a extra 2 months now???? Help
How do I make sure I have the latest version of the android client
I am a student but i have the main premium account that charges 9.99 instead of the student discount at 4.99. How do I get my account changed to the student discount?
Trying to get my Spotify upgraded to premium through my Rogers share everything plan, but is not letting me finish registration. I need to save my phone number, and when I try to add a provider. Nothing comes up
I've just purchased Spotify premium but I'd like to get a refund. I haven't used Spotify since my subscription so I should be eligible to get a refund. How can I get it?
Hello - I'm in th UK and a Spotify Unlimited customer who's had an 'Upgrade to Premium' banner at the top of my application for a looong time. On a whim, I clicked it today and it took me to a Spotify webpage that suggested I upgrade to all of the be...
Y the **bleep** did y'all charge my card without my consent
Hello - I'd like to suspend my account for the month of September. I don't want to lose my playlist as I'd like to come back to Spotify in Oct. How do I do this? Thank you.
So, I never really use spotify anymore and it's kinda bothersome having to watch over this account that I never use and make sure that it doesn't get hacked or anything like that. (Because hacking is "all the rage" nowadays.) I was searching through ...