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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi im on a free spotify account but am getting charged. How do i get my money back and cancel the account?
I accidentally reversed my payment for spotify premium on the 5th of may. Since the 14th of may I can't log into spotify on my laptop and on my android phone, nor on the webplayer. I don't get any error message, so I don't know what the problem is. I...
I got charged for a premium account and I can't get access to it
Just got charged 119.00 - no idea why. I have a free plan- once like a yr ago trird premium for the free month - cancelled. Hardly ever even use spotifty-- how do I get these charges reversed?'!?? Thanks
I was charged twice today for $9.99 when I got an email earlier saying I would only be charged once. Why is this happening?
i cant seem to find were i can upload a profile pic.pathetic ik but can some one help me
I guess this is a feature request unless I have something simple.I would like different family accounts to be able to see all the devices available to the family without having to sign in under a different account.For example, we use a computer with ...
I can't cancel subscription, when I go and enter my password it says it is not correct, but it is I also tried to change password but the problem remain.Tomorrow I will be charged for the month but I don't want to continue use it, do I have to send t...
Thanks for your time! I was setting up my high school aged daughter with a student account. When I got to the college varification step, I stopped the process as I wasnt aware that the discounted student rate applied to college age students only. I d...
I have tried both of my credit cards and none of them will go through. It keeps saying error with my banking connection. I called my bank to see what the problem was and my credit cards are up to date, have enough money, and can make online payments ...
I'm sorry if this has already been asked but I'm new to the communtiy. I sent an email to Spotify and they sent me here to ask the question. Starting here recently when I log into spotify at work all I do is click "log in with facebook" and it logs m...
So 4 days passed since I bought premium and I wasn't satisfied and I want to get a refund. Where and what should I contact?
I upgraded my Vodafone account no 19/11 and then was given 6 months Spotify Premium which started working the next day. However, on 28/11 it reverted to a Free account. I have contacted Vodafone who have tried to help but have got nowhere. Any help w...
I've been subscribed to Premium for over 2 years. Yesterday the app iPhone requested to sign in again. Now my account is a free one (can see my playlists, can't play individual songs without shuffling, lost all my offline, etc). If I sign in online m...
I tried signing up for Spotifiy premium with my old college email address not thinking of what the student verification process would be lol. Long story short, I am unable to verify I am a student but my bank account has been charged for $4.99 and th...
I need help someone hacked my account and changed my email and password the only way I have to access now is with my facebook account
Dear Spotify customer services I read and followed the FAQ on how to change my country. However, after I have clicked through want to use another payment option and then clicked on change country, it just hangs indefinitely with "Loading. Please wait...
How can I change the language of spotify web to English if I'm in Germany?
I was randomly charged $11.29 on my debit card from spotify when i cancelled it mid way through the trial period.I was simply wondering how i can go about getting a refund for this money that was taken from my account.
Hey spotify, I try to get spotify premium, but I noticed there was a special discount for students. I didn't knew it was only referring for college students you see I'm a high school student . By the time I noticed the transaction have already took p...