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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • _carlosoliva_
  • Newbie
  • 396659 Views
  • 944 replies
  • 107 likes
  • Account
  • 396659 Views
  • 944 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170605 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170605 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98862 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98862 Views
  • 68 replies
  • 10 likes

I have spotify premium but switched to Iphone from Andriod and now i don't have it.

So I recently changed from andriod to Apple and I pay monthly for spotify premium. But apparently i dont have premium and it will only offer me Family deals. Please Help

  • Newbie
  • So I recently changed from andriod to Apple and I pay monthly for spotify premium. But apparently i dont have premium and it will only offer me Family deals.    Please Help  
  • Merik
  • Community Legend
  • 118 Views
  • 1 replies
  • 0 likes
  • Account
  • 118 Views
  • 1 replies
  • 0 likes

Music not available

Hello, Sorry for my bad english but I'm french.. I can't listen to any music on my computer. Since the two last weeks I have the message that the music isn't available... For all the musics. I've no problem on my mobil but I pay way to much to not li...

  • Casual Listener
  • Hello,  Sorry for my bad english but I'm french..  I can't listen to any music on my computer. Since the two last weeks I have the message that the music isn't available... For all the mu...
  • tommychon
  • Casual Listener
  • 173 Views
  • 2 replies
  • 0 likes
  • Premium
  • 173 Views
  • 2 replies
  • 0 likes

iTunes

Hii! Uhm, so I usally purchase Spotify premium with an iTunes card, but this time it's not letting me purchase it. Please help!

  • Casual Listener
  • Hii! Uhm, so I usally purchase Spotify premium with an iTunes card, but this time it's not letting me purchase it. Please help!
  • KatesHere
  • Community Legend
  • 196 Views
  • 3 replies
  • 0 likes
  • 196 Views
  • 3 replies
  • 0 likes

Spotify can't access my mailaddress provided on facebook apparently [SOLVED]

I have the following problem: It seems Spotify can't access the information provided on my facebook account that I used to log in. My birthday is wrong and the email address isn't shown. This also seems to lead to an error (see below).It looks like t...

2016-04-14 (1).png 2016-04-14.png
  • Newbie
  • I have the following problem:   It seems Spotify can't access the information provided on my facebook account that I used to log in. My birthday is wrong and the email address isn't shown. Thi...
  • KatesHere
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 201 Views
  • 1 replies
  • 0 likes

Payment came out twice

Payment came out 3/30 and 3/27 please tell me what is going on [email deleted for security reasons]

  • Newbie
  • Payment came out 3/30 and 3/27 please tell me what is going on [email deleted for security reasons]
  • KatesHere
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • Other
  • 138 Views
  • 1 replies
  • 0 likes

Changing Country Help

Hey, I've been sharing a family plan with a bunch of friends for some months now, but last month I moved to another country, where I will stay for some months. So my friend refreshed the membership and gave me the code but I got the error "That you n...

  • Newbie
  • Hey,   I've been sharing a family plan with a bunch of friends for some months now, but last month I moved to another country, where I will stay for some months. So my friend refreshed the mem...
  • KatesHere
  • Community Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 129 Views
  • 1 replies
  • 0 likes

Charged but unable to use premium

I was charged on my debit card after I was unable to get Spotify premium for 1/2 off because they could not authorize my student status. I just need to get my money back.

  • Newbie
  • I was charged on my debit card after I was unable to get Spotify premium for 1/2 off because they could not authorize my student status. I just need to get my money back.
  • osornios
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 128 Views
  • 1 replies
  • 0 likes

Help with Changing Country Settings [Error 408]

I'm trying to log in to Spotify, but whenever I try to log in, it either crashes immediately, or when I do get in, it boots me right back out saying my country doesn't match the one in my profile. I'm from canada, but spotify is telling me it's set t...

  • Newbie
  • I'm trying to log in to Spotify, but whenever I try to log in, it either crashes immediately, or when I do get in, it boots me right back out saying my country doesn't match the one in my profile. &...
  • KatesHere
  • Community Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • Account
  • 265 Views
  • 1 replies
  • 0 likes

payment problems for family plan: error: oops your credit card company is having a bad day

I am trying to make a family sharing account, but my credit card is not going through. I have used this card with a free Spotify account earlier, so I know that it has worked. Is the problem that I cannot use the same card for a different account? I ...

  • Casual Listener
  • I am trying to make a family sharing account, but my credit card is not going through.  I have used this card with a free Spotify account earlier, so I know that it has worked.  Is the...
  • osornios
  • Spotify Star
  • 310 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 310 Views
  • 4 replies
  • 0 likes

Me realizaron múltiples cargos en mi tarjeta

Traté de contratar premium desde el celular pero al momento de aceptar me decía que no se pudo realizar la operación y que no se realizó el cobro, lo intente varias veces y al verificar mi tarjeta si tenía varios cargos.

  • Casual Listener
  • Traté de contratar premium desde el celular pero al momento de aceptar me decía que no se pudo realizar la operación y que no se realizó el cobro, lo intente varias veces y al verificar mi tarjeta si...
  • Frost_Leviathan
  • Casual Listener
  • 287 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 287 Views
  • 2 replies
  • 0 likes

payment

I was charged 9.99 for my spotify premium after the thirty days but I thought i would be able to cancel it on time but I was a day too late. I was wondering, is there any chance I change it to student premium so I only have to pay $5.00. I feel as th...

  • Newbie
  • I was charged 9.99 for my spotify premium after the thirty days  but I thought i would be able to cancel it on time but I was a day too late. I was wondering, is there any chance I change it to ...
  • KatesHere
  • Community Legend
  • 112 Views
  • 1 replies
  • 0 likes
  • Premium
  • 112 Views
  • 1 replies
  • 0 likes

Only a quarter of my music plays when randomized

The subject basically explains it. I want to just randomize all my music. Yet when i do this it only randomized like the first 40 songs. Anyone else have this problem? Or am i just doing something wrong

  • Newbie
  • The subject basically explains it. I want to just randomize all my music. Yet when i do this it only randomized like the first 40 songs. Anyone else have this problem? Or am i just doing something wr...
  • osornios
  • Spotify Star
  • 126 Views
  • 1 replies
  • 0 likes
  • Other
  • 126 Views
  • 1 replies
  • 0 likes

On the day of unsubscribe, spotify gets money from my bank account

Hi folks, as you read the title. It actually says it all.I've been a time member of spotify but never premium member. Since the action was that premium costs 1 euro for three months, I was joined. Three months had passed and I forgot to write me off ...

  • Newbie
  • Hi folks, as you read the title. It actually says it all. I've been a time member of spotify but never premium member. Since the action was that premium costs 1 euro for three months, I was joined...
  • KatesHere
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 169 Views
  • 1 replies
  • 0 likes

Unable to redeem giftcard

I recentely recieved 2 giftcards, today 13-04-2016 I tried to redeem one of those cards and it wont let me. I keep getting the following msg:Helaas kun je deze Premium-code niet op je account toepassen. Dit komt waarschijnlijk omdat je een bestaand a...

  • Casual Listener
  • I recentely recieved 2 giftcards, today 13-04-2016 I tried to redeem one of those cards and it wont let me.   I keep getting the following msg: Helaas kun je deze Premium-code niet op je acco...
  • driveflanger
  • Community Legend
  • 273 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 273 Views
  • 3 replies
  • 0 likes

Refund My Money

Asking for my money Pulled.İts Gotta me money.Help.Refund My Money

  • Newbie
  • Asking for my money Pulled.İts Gotta me money.Help.Refund My Money
  • Jordi
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 171 Views
  • 1 replies
  • 0 likes

Password change not working

I recently reset my password, and still will not let me sign in. Can you please let me know.

  • Newbie
  • I recently reset my password, and still will not let me sign in. Can you please let me know.
  • Nico
  • Community Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • Security
  • 159 Views
  • 1 replies
  • 0 likes

Country changed to FR from DE

My Country changed to France from Germany in my Account. Cant change it back. Updating my Billing details doesn´t work. Fench music is cool but not my cup of tea. please help

  • Casual Listener
  • My Country changed to France from Germany in my Account. Cant change it back. Updating my Billing details doesn´t work. Fench music is cool but not my cup of tea.   please help
  • kbrooksc
  • Community Legend
  • 184 Views
  • 3 replies
  • 0 likes
  • Account
  • 184 Views
  • 3 replies
  • 0 likes

Account Hacked

The other day there were multiple devices using my spotify account. I have screenshots of the devices. I emailed the support and received nothing back so I decided to change my password. I thought they were gone until I tried logging in today and not...

  • Regular
  • The other day there were multiple devices using my spotify account. I have screenshots of the devices. I emailed the support and received nothing back so I decided to change my password. I thought th...
  • osornios
  • Spotify Star
  • 1079 Views
  • 11 replies
  • 0 likes
  • Account
    Premium
    Security
  • 1079 Views
  • 11 replies
  • 0 likes

No me funciona aplicación Android ni la web, hace dos horas.

Hola, pues nada que llevo rato intentando acceder a Spotify premium y nada, me da error de usuario o clave, es correcta, no puedo entrar en la web tampoco, error de servidor. Ya probé de varios ordenadores y móviles y lo mismo ¿sabéis que pasa? Escri...

  • Casual Listener
  • Hola, pues nada que llevo rato intentando acceder a Spotify premium y nada, me da error de usuario o clave, es correcta, no puedo entrar en la web tampoco, error de servidor. Ya probé de varios orden...
  • osornios
  • Spotify Star
  • 326 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 326 Views
  • 3 replies
  • 0 likes

Offline button disappeared

Heya everyone, so I have a Premium Account and it alöso says Premium on top of Spotify. I have only my Laptop as offline device connected to my Spotify. I can see all my playlists aswell, but when i click on the they don't have this headbit anymore w...

  • Casual Listener
  • Heya everyone,   so I have a Premium Account and it alöso says Premium on top of Spotify. I have only my Laptop as offline device connected to my Spotify. I can see all my playlists aswell, bu...
  • osornios
  • Spotify Star
  • 1083 Views
  • 3 replies
  • 0 likes
  • Premium
  • 1083 Views
  • 3 replies
  • 0 likes