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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 257337 Views
  • 783 replies
  • 81 likes
  • Account
  • 257337 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126831 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126831 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69960 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69960 Views
  • 63 replies
  • 8 likes

passwod reset

i reset my password and it still wont let me log on from the app. what is that?? everytime i want to use spotify i have to reset password in order to use my account

  • Casual Listener
  • i reset my password and it still wont let me log on from the app. what is that?? everytime i want to use spotify i have to reset password in order to use my account
  • m_yu84
  • Casual Listener
  • 130 Views
  • 2 replies
  • 1 likes
  • Account
    Login
  • 130 Views
  • 2 replies
  • 1 likes

Can't Purchase Gift Card

I'm trying to purchase a gift card for 6 months, but I keep getting an error that states: Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method. But, I know ther...

  • Newbie
  • I'm trying to purchase a gift card for 6 months, but I keep getting an error that states:   Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charge...
  • LordRollin
  • Community Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 136 Views
  • 1 replies
  • 0 likes

Changing Premium Accounts

I have been trying to contact spotify and has emailed spotify for help. I am currently a college student who has been on the Premium account and has been wanting to get switched over to the college one. Is there anyway I can get refunded for the time...

  • Newbie
  • I have been trying to contact spotify and has emailed spotify for help. I am currently a college student who has been on the Premium account and has been wanting to get switched over to the college o...
  • LordRollin
  • Community Legend
  • 88 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 88 Views
  • 1 replies
  • 0 likes

Student Discount

I originally signed up with a student premium account ($4.99/mo), but now I am being charged $9.99/mo; yet, I'm still a student. How do I alter the settings on my account?

  • Newbie
  • I originally signed up with a student premium account ($4.99/mo), but now I am being charged $9.99/mo; yet, I'm still a student. How do I alter the settings on my account?
  • Nico
  • Community Legend
  • 136 Views
  • 3 replies
  • 0 likes
  • Premium
  • 136 Views
  • 3 replies
  • 0 likes

How i can deled a facebook account i log in with the wrong one of a friend

I have a subscription with Rogers Canada for 24 months , I just want to delete the account and put the right on log in with facebook and get all my playlist back .

  • Casual Listener
  • I have a subscription with Rogers Canada for 24 months , I just want to delete the account and put the right on log in with facebook and get all my playlist back .
  • Epiialdasoro8
  • Casual Listener
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 182 Views
  • 1 replies
  • 0 likes

Family Plan

Approximately 2 weeks ago I upgraded to the family plan so my kids could both listen to spotify at the same time on different devices. Unfortunately, it isn't working properly. When one is using spotify and the other accesses their own play list, the...

  • Newbie
  • Approximately 2 weeks ago I upgraded to the family plan so my kids could both listen to spotify at the same time on different devices.  Unfortunately, it isn't working properly.  When one i...
  • debstanley
  • Newbie
  • 447 Views
  • 7 replies
  • 0 likes
  • Premium
  • 447 Views
  • 7 replies
  • 0 likes

Pating for premium but unable to listen offline

So I have been paying for Spotify Premium for the last year or so, however now I can not listen offline. I have checked staus Im still at premium. I downloaded songs and suddenly they are not on my ipod. I go to my songs and it tells me I am offline ...

  • Newbie
  • So I have been paying for Spotify Premium for the last year or so, however now I can not listen offline. I have checked staus Im still at premium. I downloaded songs and suddenly they are not on my i...
  • Clascee
  • Newbie
  • 82 Views
  • 1 replies
  • 0 likes
  • Premium
  • 82 Views
  • 1 replies
  • 0 likes

Solved!! charged extra for College account

I had a Spotify College account and this last payment period I was charged 9.99 instead of the 4.99 and it says my next payment will also be 9.99. I'ts the middle of the semester and i'm still in college for a couple more years. Now when I try and go...

  • Newbie
  • I had a Spotify College account and this last payment period I was charged 9.99 instead of the 4.99 and it says my next payment will also be 9.99. I'ts the middle of the semester and i'm still in col...
  • kbrooksc
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 153 Views
  • 1 replies
  • 0 likes

Payment not working for free Chromecast offer

Hi, I am trying to redeem the free Chromecast with Premium membership offer: https://www.spotify.com/us/purchase/campaign/chromecast-2016/#__main-pci-credit-card I have tried both Chrome and IE (no-plugins) and neither CC or PayPal work. Here is Chro...

  • Newbie
  • Hi,   I am trying to redeem the free Chromecast with Premium membership offer:  https://www.spotify.com/us/purchase/campaign/chromecast-2016/#__main-pci-credit-card  I have tried bot...
  • kbrooksc
  • Community Legend
  • 116 Views
  • 1 replies
  • 0 likes
  • Premium
  • 116 Views
  • 1 replies
  • 0 likes

Will my offline playlists be lost?

Hi so i'm planning on buying the 3 month gift card for myself. I'm currently on premium right now and it will expire on Feb 29. And I plan to redeem the gift card in the middle of march so when i switch back to premium will my offline playlists be go...

  • Visitor
  • Hi so i'm planning on buying the 3 month gift card for myself. I'm currently on premium right now and it will expire on Feb 29. And I plan to redeem the gift card in the middle of march so when i swi...
  • LordRollin
  • Community Legend
  • 81 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 81 Views
  • 1 replies
  • 0 likes

Solved!! Starred Playlist gone

I think I accidently deleted my Starred Playlist. I can still save songs but since the starred playlist is gone they don't appear. How do I get the starred playlist back?

  • Newbie
  • I think I accidently deleted my Starred Playlist. I can still save songs but since the starred playlist is gone they don't appear. How do I get the starred playlist back?
  • LordRollin
  • Community Legend
  • 474 Views
  • 1 replies
  • 0 likes
  • Account
  • 474 Views
  • 1 replies
  • 0 likes

Solved!! Premium to Family

Hello, Me and my wife are using spotify, I have a premium account and she is having a free one. The question is if I upgrade to family pack will we should share the account or could we use different accounts with different playlists and so on.... Tha...

  • Casual Listener
  • Hello,   Me and my wife are using spotify, I have a premium account and she is having a free one. The question is if I upgrade to family pack will we should share the account or could we use d...
  • paulets
  • Casual Listener
  • 142 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 142 Views
  • 2 replies
  • 0 likes

No Receipt or Premium

Hi, I was trying to pay for premium through unidays discount but it kept failing so i rang my bank and they said that 4.99 has already been payed out to spotify yet i cant access premium on either of my accounts and i have not recieved a reciept. Can...

  • Newbie
  • Hi,    I was trying to pay for premium through unidays discount but it kept failing so i rang my bank and they said that 4.99 has already been payed out to spotify yet i cant access premi...
  • kbrooksc
  • Community Legend
  • 124 Views
  • 1 replies
  • 1 likes
  • Premium
    Subscription
  • 124 Views
  • 1 replies
  • 1 likes

Student Discount - Unidays

Hey!I linked my unidays account to spotify and reactivated my subscription but the discount hasn't been applied!Spotify don't answer any support emails so does anyone know how to get it applied?

  • Casual Listener
  • Hey! I linked my unidays account to spotify and reactivated my subscription but the discount hasn't been applied! Spotify don't answer any support emails so does anyone know how to get it applied?
  • kbrooksc
  • Community Legend
  • 825 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 825 Views
  • 5 replies
  • 0 likes

Solved!! Subscription

I want to cancel my subscription, but will my access to premium be cancelled right away, or do i have until.. like march 1.st until my acount is deleted? Thanks!

  • Newbie
  • I want to cancel my subscription, but will my access to premium be cancelled right away, or do i have until.. like march 1.st until my acount is deleted? 🙂 Thanks!
  • ElusiveHalcyon
  • Gig Goer
  • 152 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 152 Views
  • 1 replies
  • 0 likes

Solved!! No pub in Chrome Browser

I have a concern at the Spotify player when I'm in chrome browser. I do not have a premium account and yet I have no ads between songs. I activated the adblock Module, is it because of this?

  • Newbie
  • I have a concern at the Spotify player when I'm in chrome browser. I do not have a premium account and yet I have no ads between songs. I activated the adblock Module, is it because of this?
  • MauriceMV
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 280 Views
  • 1 replies
  • 0 likes

Can't play any songs

In the beginning of February you had an issue with the streaming (or it didn't work to play any songs).After you had resolved this, I have experienced this a few more times. It just happened to me again.As I'm a paying subscriber, I'm expecting your ...

  • Casual Listener
  • In the beginning of February you had an issue with the streaming (or it didn't work to play any songs). After you had resolved this, I have experienced this a few more times. It just happened to me ...
  • Bittencourt
  • Spotify Star
  • 224 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 224 Views
  • 3 replies
  • 0 likes

Track is not Available problem

I am a premium member of spotify. Recently, I have been having a recurring issue when I cannot play many tracks using the desktop app. I am able to play the tracks on my mobile. However, just about every track I try to play them on the desktop app gi...

  • Casual Listener
  • I am a premium member of spotify. Recently, I have been having a recurring issue when I cannot play many tracks using the desktop app. I am able to play the tracks on my mobile.   However, jus...
  • moviaa
  • Casual Listener
  • 303 Views
  • 4 replies
  • 2 likes
  • Other
  • 303 Views
  • 4 replies
  • 2 likes

Solved!! Someone using my account t

I need my account logged out of all devices. Log out of all devices hasn't worked

  • Newbie
  • I need my account logged out of all devices. Log out of all devices hasn't worked
  • MauriceMV
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 183 Views
  • 1 replies
  • 0 likes

Solved!! Premium to Free Version -Shuffle?

Ich habe zurzeit die Premium-Version. Wenn ich wieder in den free-modus wechsle, verliere ich dann meine Alben die ich gedownloaded habe? Werden dann diese Alben und Hörspiele wieder geshuffelt oder kann ich die nutzen wie bisher, sprich TitelWiederg...

  • Casual Listener
  • Ich habe zurzeit die Premium-Version. Wenn ich wieder in den free-modus wechsle, verliere ich dann meine Alben die ich gedownloaded habe? Werden dann diese Alben und Hörspiele wieder geshuffelt oder ...
  • NiciEberst
  • Casual Listener
  • 148 Views
  • 2 replies
  • 0 likes
  • Premium
  • 148 Views
  • 2 replies
  • 0 likes