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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ironhoodie
  • Visitor
  • 224920 Views
  • 733 replies
  • 70 likes
  • Account
  • 224920 Views
  • 733 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1112716 Views
  • 118 replies
  • 106 likes
  • Account
  • 1112716 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 59109 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 59109 Views
  • 61 replies
  • 8 likes

I pay for premium but only Get free accounts!!!

Spotify you to fix this asap. I have always for years been a premium user, now all my accounts are free??!!

  • Casual Listener
  • Spotify you to fix this asap. I have always for years been a premium user, now all my accounts are free??!!
  • user-removed
  • Not applicable
  • 131 Views
  • 3 replies
  • 0 likes
  • Premium
  • 131 Views
  • 3 replies
  • 0 likes

Help! My Spotify account is totally screwed up!

I originally subscribed whilst on holiday in Spain 2 years ago....and even though I now have Spotify premium (and paying for it!) when I try to access it on iPad or iPhone it still thinks I'm in Spain and tells me I cannot login from a foreign locati...

  • Casual Listener
  • I originally subscribed whilst on holiday in Spain 2 years ago....and even though I now have Spotify premium (and paying for it!) when I try to access it on iPad or iPhone it still thinks I'm in Spai...
  • user-removed
  • Not applicable
  • 173 Views
  • 3 replies
  • 0 likes
  • Premium
  • 173 Views
  • 3 replies
  • 0 likes

No puedo pagar premium

Aparece este mensaje al intentar pagar:-Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo o usa otro método de pago- Mi tarjeta es Visa

  • Newbie
  • Aparece este mensaje al intentar pagar: -Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo o usa otro méto...
  • user-removed
  • Not applicable
  • 138 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 138 Views
  • 1 replies
  • 0 likes

Solved!! Button to start 30-day trial of premium does nothing

Currently using Free account on Windows 10 (in Canada). I want to activate the 30-day free trial of premium, but the button to do so does nothing -- tried on multiple devices, multiple browsers. No response at all. Never get to screen to enter paymen...

  • Casual Listener
  • Currently using Free account on Windows 10 (in Canada). I want to activate the 30-day free trial of premium, but the button to do so does nothing -- tried on multiple devices, multiple browsers. No r...
  • pmosher441
  • Casual Listener
  • 248 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 248 Views
  • 2 replies
  • 0 likes

Solved!! error code 18 - can't reinstall Spotify!

Hi to everyone, I'm trying to reinstall my spoytify, sorry for my english but i'm italian. I can't reinstall cause it comes to me an error: ERROR 18 with a message. What can i do to resolve? Thank you!

  • Casual Listener
  • Hi to everyone, I'm trying to reinstall my spoytify, sorry for my english but i'm italian. I can't reinstall cause it comes to me an error: ERROR 18 with a message. What can i do to resolve? Thank yo...
  • alessio16
  • Casual Listener
  • 467 Views
  • 2 replies
  • 0 likes
  • Account
  • 467 Views
  • 2 replies
  • 0 likes

Problem paying with credit card

Hello! Im trying to upgrade to family account, but when I enter my information I got a message telling me something like "it seems like your card is having a bad day, try again later!" (its in spanish so im not sure what people in the US get, but, yo...

  • Newbie
  • Hello!   Im trying to upgrade to family account, but when I enter my information I got a message telling me something like "it seems like your card is having a bad day, try again later!" (its ...
  • Ox1
  • Roadie
  • 139 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 139 Views
  • 1 replies
  • 0 likes

Don't logg in

Hello buddy's,I need your help... My spotify app from Android has been closed his self and now I don't can logg me in.He says username ore password is wrong. I have me register with Facebook and my password is not wrong...

  • Newbie
  • Hello buddy's, I need your help... My spotify app from Android has been closed his self and now I don't can logg me in. He says username ore password is wrong. I have me register with Facebook an...
  • Ox1
  • Roadie
  • 139 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 139 Views
  • 1 replies
  • 0 likes

Lost Playlist After Upgrade

I restarted my computer and all my spotify playlists are gone. Please note I DID NOT DELETE THEM MYSELF. They are just gone after spotify upgraded itself.

  • Newbie
  • I restarted my computer and all my spotify playlists are gone. Please note I DID NOT DELETE THEM MYSELF. They are just gone after spotify upgraded itself.
  • Gorbs
  • Newbie
  • 1900 Views
  • 11 replies
  • 0 likes
  • Other
  • 1900 Views
  • 11 replies
  • 0 likes

spotify premium changed to free

I have subscribed for spotify premium on the 30th of january, and i got one month free suddenly but suddenly on the third of feb i realized i became a free user !!!

  • Visitor
  • I have subscribed for spotify premium on the 30th of january, and i got one month free suddenly but suddenly on the third of feb i realized i became a free user !!!
  • user-removed
  • Not applicable
  • 145 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Subscription
    Unlimited
  • 145 Views
  • 1 replies
  • 0 likes

Deleting my account

I've been having a ton of problems with Spotify today, the contact form didn't answer any of my questions, and now I just want to permanently delete my account. I went to the contact form to request it, yet don't believe anything is happening. Please...

  • Newbie
  • I've been having a ton of problems with Spotify today, the contact form didn't answer any of my questions, and now I just want to permanently delete my account. I went to the contact form to request ...
  • kbrooksc
  • Community Legend
  • 98 Views
  • 1 replies
  • 0 likes
  • Account
  • 98 Views
  • 1 replies
  • 0 likes

Can't create account or logging by Facebook

Someone used my e-mail address and created an account, now I cannot create any account or log with Facebook, Spotify team does not help to delete this account that isn't mine, so now I cannot use the services AND I didn't receive any confirmation e-m...

  • Casual Listener
  • Someone used my e-mail address and created an account, now I cannot create any account or log with Facebook, Spotify team does not help to delete this account that isn't mine, so now I cannot use the...
  • kbrooksc
  • Community Legend
  • 692 Views
  • 5 replies
  • 0 likes
  • Account
  • 692 Views
  • 5 replies
  • 0 likes

Family Plan Subscription - required data and process

Hello Everybody!(In advance, sorry for my english)Me and my brother planning to subscribe to "Family Plan". Could you share with us the registration process step by step and what data are required during the subscription ?Thank you!BRMark

  • Newbie
  • Hello Everybody! (In advance, sorry for my english) Me and my brother planning to subscribe to "Family Plan".  Could you share with us the registration process step by step and what data a...
  • kbrooksc
  • Community Legend
  • 91 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 91 Views
  • 1 replies
  • 0 likes

Spotify account

I cancel my Spotify account I was hoping for you Guys to reimbursed my money thank you very much

  • Newbie
  • I cancel my Spotify account I was hoping for you Guys to reimbursed my money thank you very much
  • kbrooksc
  • Community Legend
  • 104 Views
  • 1 replies
  • 0 likes
  • Account
  • 104 Views
  • 1 replies
  • 0 likes

spotify family

I added my family member, however they can't get the advantage of it. Not allowed to skip and heard ads. In my account I can see she's on my plan....help

  • Newbie
  • I added my family member, however they can't get the advantage of it. Not allowed to skip and heard ads. In my account I can see she's on my plan....help
  • kbrooksc
  • Community Legend
  • 98 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 98 Views
  • 1 replies
  • 0 likes

free account a year ago and now Facebook to login which now has my new email & Spotify has old email

I signed up a year or two ago and just logged in with FB login (my FB Profile has a differant & new & correct email) and it has an old email in my Spotify profile. I can't change it. I also can't get my code to reset it because that is an old email I...

  • Newbie
  • I signed up a year or two ago and just logged in with FB login (my FB Profile has a differant & new & correct email) and it has an old email in my Spotify profile.  I can't change it.&nb...
  • kbrooksc
  • Community Legend
  • 1853 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 1853 Views
  • 1 replies
  • 0 likes

ending app

I have Spotify free and try for premium but when I bring up my Spotify I can't play my choice of songs off my playlist like I used to it says I'm offline but I'm not tried to end subscription but don't see end script choice

  • Newbie
  • I have Spotify free and try for premium but when I bring up my Spotify I can't play my choice of songs off my playlist like I used to it says I'm offline but I'm not tried to end subscription but don...
  • kbrooksc
  • Community Legend
  • 91 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 91 Views
  • 1 replies
  • 0 likes

How do I resend a family invite?

I sent an family invite to my daughter and husband and I put an incorrect email address for my daughter I'm being charged for all 3 of us but she has not redeemed her subscription. How do I resend her an invite to her correct address

  • Newbie
  • I sent an family invite to my daughter and husband and I put an incorrect email address for my daughter I'm being charged for all 3 of us but she has not redeemed her subscription. How do I resend he...
  • kbrooksc
  • Community Legend
  • 10957 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 10957 Views
  • 1 replies
  • 0 likes

spotify premium to my new facebook account

Hello I have a spotify premium, on my old facebook account, how do I transfer that premium account to my new facebook account? Best regards Oceanica

  • Newbie
  • Hello I have a spotify premium, on my old facebook account, how do I transfer that premium account to my new facebook account? Best regards Oceanica
  • kbrooksc
  • Community Legend
  • 105 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 105 Views
  • 1 replies
  • 0 likes

having trouble getting my playlists on my new phone

I just got a new phone and I can't get any of my playlists. And it says I no longer have premium. And o logged in to the same account. None of my music is there at all. HELP!!!!!!

  • Newbie
  • I just got a new phone and I can't get any of my playlists. And it says I no longer have premium. And o logged in to the same account. None of my music is there at all. HELP!!!!!!
  • kbrooksc
  • Community Legend
  • 112 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 112 Views
  • 1 replies
  • 0 likes

CAN'T CHANGE COUNTRY, EVEN THOUGH I'VE CHANGED MY SUBSCRIPTION!

suI have moved ffrom the UK to the US. I have added a US card and managed to change my subsciption, but I still cant change my profile! It still reads as GB??

  • Casual Listener
  • suI have moved ffrom the UK to the US. I have added a US card and managed to change my subsciption, but I still cant change my profile! It still reads as GB??
  • kbrooksc
  • Community Legend
  • 103 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 103 Views
  • 1 replies
  • 0 likes