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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 170748 Views
  • 695 replies
  • 57 likes
  • Account
  • 170748 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089951 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089951 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51841 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51841 Views
  • 58 replies
  • 8 likes

Offline playlists get desynchronized for no reason

Hello,Here is my problem : most of the time I use spotify in offline mode on my mobile, and I have a lot of playlists synchronized offline. After a crash of the spotify app, or an update, or after nothing, some of my playlists get desynchronized, par...

  • Newbie
  • Hello, Here is my problem : most of the time I use spotify in offline mode on my mobile, and I have a lot of playlists synchronized offline. After a crash of the spotify app, or an update, or afte...
  • niki_in_france
  • Casual Listener
  • 1081 Views
  • 16 replies
  • 2 likes
  • 1081 Views
  • 16 replies
  • 2 likes

Removed Stop Payment but still can't login to account

I don't know if anyone can help me but I have been trying to figure this out for the last few months, Sometime in september, my bank put a stop payment on my accout and I wasn't "allowed" to sign in to my account because it would redirect the site an...

  • Casual Listener
  • I don't know if anyone can help me but I have been trying to figure this out for the last few months,   Sometime in september, my bank put a stop payment on my accout and I wasn't "allowed" to...
  • kbrooksc
  • Community Legend
  • 291 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 291 Views
  • 5 replies
  • 0 likes

Help

My Spotify keeps saying I'm abroad ? I think cause I downloaded it in Amsterdam, now I'm in England and it's not allowing me to login ...the language is in Dutch but I'm here In the uk

  • Casual Listener
  • My Spotify keeps saying I'm abroad ? I think cause I downloaded it in Amsterdam, now I'm in England and it's not allowing me to login ...the language is in Dutch but I'm here In the uk
  • kbrooksc
  • Community Legend
  • 234 Views
  • 3 replies
  • 0 likes
  • Free
  • 234 Views
  • 3 replies
  • 0 likes

forgot password, and email

Hi, I have a problem with my login. I have forgotten my password to my spotify and the e-mail I used to register my spotify account does no longer exist. Up until now I have been logging in with my facebook. And since I do not remember the password a...

  • Newbie
  • Hi,   I have a problem with my login. I have forgotten my password to my spotify and the e-mail I used to register my spotify account does no longer exist. Up until now I have been logging in ...
  • kbrooksc
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • Login
  • 227 Views
  • 1 replies
  • 0 likes

HELP!!

I tried subscribing for the student membership, everything went fine but I guess spotify can't find me as a student, and now they've taken money out of my account and my account isnt upgradedanyone know what's going on!?!

  • Newbie
  • I tried subscribing for the student membership, everything went fine but I guess spotify can't find me as a student,  and now they've taken money out of my account and my account isnt upgraded ...
  • kbrooksc
  • Community Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 181 Views
  • 1 replies
  • 0 likes

Unapproved charges for premium, yet not receiving premium advantages

I am being charged 9.99 for Spotify Premium, which I didn't upgrade to. And also, I am listening with the free version where there is only shuffle play, not premium access at all. So I am being charged for unreceived services. How do I reverse the ch...

  • Newbie
  • I am being charged 9.99 for Spotify Premium, which I didn't upgrade to. And also, I am listening with the free version where there is only shuffle play, not premium access at all. So I am being charg...
  • kbrooksc
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 202 Views
  • 1 replies
  • 0 likes

I cant be premium

says wrong id. after 5 times I cant write my id then says wrong. but isnt. why???

  • Newbie
  • says wrong id. after 5 times I cant write my id then says wrong. but isnt. why???
  • kbrooksc
  • Community Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • Premium
  • 212 Views
  • 1 replies
  • 0 likes

Student discount disappearing, spotify back to full price

I have had a US student account with the discount for the past 8 months, being charged $4.99 every month. Then, this month it started charging me $9.99 out of nowhere. I have since gotten my student status reapproved the same way I did before, but do...

  • Newbie
  • I have had a US student account with the discount for the past 8 months, being charged $4.99 every month. Then, this month it started charging me $9.99 out of nowhere. I have since gotten my student ...
  • kbrooksc
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 168 Views
  • 1 replies
  • 0 likes

Charged for student premium and no premium service

Hello!Yesterday I upgraded to premium using the student discount, I was charged the premium fee to my debit card however, nothing has changed on my actual spotify. I have tried signing in and out, nothing changed. please help!

  • Newbie
  • Hello! Yesterday I upgraded to premium using the student discount, I was charged the premium fee to my debit card however, nothing has changed on my actual spotify. I have tried signing in and out...
  • kbrooksc
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 198 Views
  • 1 replies
  • 0 likes

Charged twice in one month

was charged twice this month! once on the 11th and I have a pending charge that I noticed today (the 24th). I checked my old account and it says "get premium" on the side bar, so its not that account causing the second charge. I sent an email to supp...

  • Visitor
  • was charged twice this month! once on the 11th and I have a pending charge that I noticed today (the 24th). I checked my old account and it says "get premium" on the side bar, so its not that account...
  • kbrooksc
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 149 Views
  • 1 replies
  • 0 likes

Duda sobre compra de suscripción.

Es que, no sé si recordarán que en Diciembre había una promoción que decía que si compraba 1 mes de suscripción me regalaban 3 meses, y que era válido solo hasta el 31, esa promoción yo la compré el 24 de Diciembre, y tuve todo este tiempo la duda de...

  • Visitor
  • Es que, no sé si recordarán que en Diciembre había una promoción que decía que si compraba 1 mes de suscripción me regalaban 3 meses, y que era válido solo hasta el 31, esa promoción yo la compré el ...
  • user-removed
  • Not applicable
  • 222 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 222 Views
  • 2 replies
  • 0 likes

cant be premium

Hi! I want to use spotify premium but when i want to use my credit card it says that is not possible. Why?? I dont have another credit card and i want to use premium!! Help!!!

  • Casual Listener
  • Hi! I want to use spotify premium but when i want to use my credit card it says that is not possible. Why?? I dont have another credit card and i want to use premium!! Help!!!
  • DasPeter
  • Community Legend
  • 173 Views
  • 3 replies
  • 0 likes
  • Premium
  • 173 Views
  • 3 replies
  • 0 likes

Solved!! Gift Card with Family membership.

Are you able to use a family gift card to pay for a family membership?

  • Casual Listener
  • Are you able to use a family gift card to pay for a family membership?
  • rosshill96
  • Casual Listener
  • 565 Views
  • 4 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 565 Views
  • 4 replies
  • 1 likes

how to delete a free spotify account

Hello guys. My name is oceane. I have a problem. I can't delete my free spotify account. Please help me!!

  • Visitor
  • Hello guys. My name is oceane. I have a problem. I can't delete my free spotify account. Please help me!!
  • Bittencourt
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
  • 223 Views
  • 1 replies
  • 0 likes

Add more member to current Spotify family plan in a newly activated family plan

Hi, I activated my spotify family plan few mins back. However the payment was not going through so i refereshed my browser and the radio button for selecting number of members got reset from plan of 5 to plan of 2. I am trying to figure out a way to ...

  • Casual Listener
  • Hi,      I activated my spotify family plan few mins back. However the payment was not going through so i refereshed my browser and the radio button for selecting number of members go...
  • 1296902108
  • Casual Listener
  • 155 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 155 Views
  • 2 replies
  • 0 likes

Trouble logging in Spotify

Good night From yesterday can not connect to my Spotify account . This account is linked to Facebook, and when I put my username and password I get an error code 3 ( even taking the open facebook ) . Thank you very much.

  • Casual Listener
  • Good night From yesterday can not connect to my Spotify account . This account is linked to Facebook, and when I put my username and password I get an error code 3 ( even taking the open facebook...
  • Jesus_Fdez
  • Casual Listener
  • 191 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 191 Views
  • 4 replies
  • 0 likes

Sign out everywhere.

Someone keeps playing my music because they stole my password to my Facebook. I've already reset my password there. Can you please sign me out and require the password?

  • Visitor
  • Someone keeps playing my music because they stole my password to my Facebook. I've already reset my password there. Can you please sign me out and require the password?
  • kbrooksc
  • Community Legend
  • 450 Views
  • 3 replies
  • 0 likes
  • Account
  • 450 Views
  • 3 replies
  • 0 likes

problems with my credit card

Hey there,I have been using spotify Premium for a while and always payed it with my german credit card. However, there was some issue with the card so now i had to renew my subcription and enter the payment details again.The problem is that now it te...

  • Casual Listener
  • Hey there, I have been using spotify Premium for a while and always payed it with my german credit card. However, there was some issue with the card so now i had to renew my subcription and enter ...
  • kbrooksc
  • Community Legend
  • 195 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 195 Views
  • 3 replies
  • 0 likes

Mistake

I changed to premium because I saw that it was 0,99 for 3 months.But I was charged 5,99 and now 1 month later you are trying to charge me again and just blocked my account. I'm very upset because I'm not having what was announced, Spotify are making ...

  • Newbie
  • I changed to premium because I saw that it was 0,99 for 3 months. But I was charged 5,99 and now 1 month later you are trying to charge me again and just blocked my account. I'm very upset because I...
  • kbrooksc
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 177 Views
  • 1 replies
  • 0 likes

Streaming with spotify connect and Chromecast audio - offline

When I stream my offline files on Spotify connect or with Chromecast audio, will the system stream from internet and not my offline files?

  • Newbie
  • When I stream my offline files on Spotify connect or with Chromecast audio, will the system stream from internet and not my offline files?
  • kbrooksc
  • Community Legend
  • 438 Views
  • 2 replies
  • 0 likes
  • Other
  • 438 Views
  • 2 replies
  • 0 likes

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