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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
82843 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
658659 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
740256 Views
18 replies
29 likes
I tried to register for the student discount, it did not let me finish registering, but charged me. I would like my money back..
I tried to register for the student discount, it did not let me finish registering, but charged me. I would like my money back..
Newbie
690 Views
3 replies
1 likes
My login will not login at all and then when I try and reset my password it won't send me an email. Not sure if my email is the right one or not I wanna be able to log in on my new phone !!!
My login will not login at all and then when I try and reset my password it won't send me an email. Not sure if my email is the right one or not 😭 I wanna be able to log in on my new phone !!!
Spotify Star
247 Views
1 replies
0 likes
I dont need an application that stops every 5 songs even when im using it without conexionPlease help me to cancel. Also it does not let me put the password recovery. email me back at [email removed for security reasons] thanks
I dont need an application that stops every 5 songs even when im using it without conexion Please help me to cancel. Also it does not let me put the password recovery. email me back at [email remove...
Community Legend
308 Views
1 replies
0 likes
I signed up for the 3 month Spotify Premium and they informed me that I would receive an email to get my free Chromecast within 7 days. This was weeks ago and I still havent received anything. Anyone else get theirs who signed up? Adam
I signed up for the 3 month Spotify Premium and they informed me that I would receive an email to get my free Chromecast within 7 days. This was weeks ago and I still havent received anything.&...
Spotify Star
1183 Views
8 replies
1 likes
Hi, hope someone can help! My dad (who is a huuuge technophobe) recently had his work phone upgraded and he downloaded the spotify app again. He then tried to log in but he has forgotten his password. He clicked the password reset link and enetered h...
Hi, hope someone can help! My dad (who is a huuuge technophobe) recently had his work phone upgraded and he downloaded the spotify app again. He then tried to log in but he has forgotten his...
Newbie
333 Views
2 replies
0 likes
I went to go purchase my student premium and when I checked my billing statement it charged me 4x the amount ($4.99 four times), yes I know that I will eventually pay that in the long run, but I do not want to it keep charging me like this. Also, whe...
I went to go purchase my student premium and when I checked my billing statement it charged me 4x the amount ($4.99 four times), yes I know that I will eventually pay that in the long run, but I do n...
Community Legend
211 Views
1 replies
0 likes
I am having issues subscribing to the Spotify Family Plan. I am unable to leave the sign up page, because even though all the information required is correct, an error message pops up saying that my "CSRF token is invalid". How do I fix this?
I am having issues subscribing to the Spotify Family Plan. I am unable to leave the sign up page, because even though all the information required is correct, an error message pops up saying that my ...
Community Legend
456 Views
1 replies
0 likes
I am not receiving Premium anymore, yet I am still being charged for it (12.99 a month). I would like to ensure that this stops happening and recover the 12.99 that I have been charged this month for a service which I am NOT receiving.
I am not receiving Premium anymore, yet I am still being charged for it (12.99 a month). I would like to ensure that this stops happening and recover the 12.99 that I have been charged this month for...
Newbie
328 Views
1 replies
1 likes
I had premium for a few months but I'm in college and I don't always have money in my account so my card got declined and my premium payment failed and kicked me off. Then I realized I could get student premium for half the price, so I got on my comp...
I had premium for a few months but I'm in college and I don't always have money in my account so my card got declined and my premium payment failed and kicked me off. Then I realized I could get stud...
Casual Listener
243 Views
2 replies
0 likes
I recently upgraded to the family plan and sent the invite via code to my daughter. When we click.on the link to add her to the plan, no matter how we try to sign her in, it comes up with an error that says it appears she is already a premium nember....
I recently upgraded to the family plan and sent the invite via code to my daughter. When we click.on the link to add her to the plan, no matter how we try to sign her in, it comes up with an error th...
Newbie
499 Views
4 replies
0 likes
I recently created a second Spotify account because I wanted a new username; however I don't know how to transfer my old playlists onto my new account. Is there any way to do this?
I recently created a second Spotify account because I wanted a new username; however I don't know how to transfer my old playlists onto my new account. Is there any way to do this?
Community Legend
227 Views
1 replies
0 likes
Hi, I have realized that now I'm on Premium Suscription paying 9.99€, but I don't know why, because for some years I have been paying 4,99€ for my Unlimited Suscription. Can anybody tell me why is this change? Thanks,Miguel
Hi, I have realized that now I'm on Premium Suscription paying 9.99€, but I don't know why, because for some years I have been paying 4,99€ for my Unlimited Suscription. Can anybody te...
Community Legend
308 Views
1 replies
0 likes
Cancelled 3-2-16,but still charged on3-3-16 for next month ending 4-3-16. And makes it so darn difficult to find contact info to get refund info. NICE
Cancelled 3-2-16,but still charged on3-3-16 for next month ending 4-3-16. And makes it so darn difficult to find contact info to get refund info. NICE
Community Legend
197 Views
1 replies
0 likes
I'm trying to see if I can can have already made playlists edited of explicit lyrics. I like the songs on the playlists but some songs are not good for the kids. I really don't want to create an all edited playlist if I don't have to.
I'm trying to see if I can can have already made playlists edited of explicit lyrics. I like the songs on the playlists but some songs are not good for the kids. I really don't want to create an all ...
347 Views
0 replies
0 likes
Hey, somebody hacked into my spotify account. He is editing playlists, adding songs to collection and listening, which interrupts my listening. I have changed password multiple times. My password is over 15 characters, so he could not just guess it. ...
Hey, somebody hacked into my spotify account. He is editing playlists, adding songs to collection and listening, which interrupts my listening. I have changed password multiple times. My password is ...
Community Legend
275 Views
1 replies
0 likes
Hi I use Taiwan PS Music and Taiwan PSN On web pagehttps://www.spotify.com/tw/playstation/ I click the buttom "取得 PREMIUM 優惠". link tohttps://link.playstationmusic.com/?return_uri=https%3A%2F%2Fwww.sonyentertainmentnetwork.com%2Fmusic&cancel_uri=http...
Hi I use Taiwan PS Music and Taiwan PSN On web page https://www.spotify.com/tw/playstation/ I click the buttom "取得 PREMIUM 優惠". link to https://link.playstationmusic.com/...
231 Views
0 replies
0 likes
I live in Brazil and I'm trying to renew my subscription. I want to pay with Boleto Bancário, but it says my CPF is invalid. I'm 100% sure my cpf is correct.
I live in Brazil and I'm trying to renew my subscription. I want to pay with Boleto Bancário, but it says my CPF is invalid. I'm 100% sure my cpf is correct.
320 Views
0 replies
0 likes
I reseted my phone, and when I tried to sign on to spotify, it told me that my old account wasn't working, so I made a new account but with the same username and email, but I was premium on the old account, and now I am free on the new account, but I...
I reseted my phone, and when I tried to sign on to spotify, it told me that my old account wasn't working, so I made a new account but with the same username and email, but I was premium on the old a...
Community Legend
216 Views
1 replies
0 likes
I have been trying to pay for my subscription that I have had for a year and it says my bank is having a bad day. I have tried to switch cards and it still says that. I am very unimpressed that I have been having this issue for 2 months now and have ...
I have been trying to pay for my subscription that I have had for a year and it says my bank is having a bad day. I have tried to switch cards and it still says that. I am very unimpressed that I hav...
252 Views
0 replies
1 likes
