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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
294174 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
542232 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129783 Views
74 replies
12 likes
I tried purchasing Premium with the student discount because I thought it was just for people that are still in school. I entered my card info, and after that it asked for my college info. I cancelled that but I was still charged. Can I get a refund?
I tried purchasing Premium with the student discount because I thought it was just for people that are still in school. I entered my card info, and after that it asked for my college info. I cancelle...
Not applicable
157 Views
1 replies
0 likes
I have two spotify accounts, one I have the username for, but not the email or the password. I can't cancel using the online portal as I cannot login. How else can I cancel?
I have two spotify accounts, one I have the username for, but not the email or the password. I can't cancel using the online portal as I cannot login. How else can I cancel?
Not applicable
198 Views
1 replies
0 likes
I've been a.paying customer of Spotify Premium for several months. Now I have to download my list AGAIN! Your FAC page said I have to reinstall. Wont I lose all my lists if I do? FIX THIS PROBLEM or I'M FINISHED WITH SPOTIFY!
I've been a.paying customer of Spotify Premium for several months. Now I have to download my list AGAIN! Your FAC page said I have to reinstall. Wont I lose all my lists if I do? FIX THIS PROBLEM or ...
Not applicable
610 Views
12 replies
0 likes
Please add this. i received the email for this but my account did not show this. I have the unique code. Please apply this to my account.
Please add this. i received the email for this but my account did not show this. I have the unique code. Please apply this to my account.
Spotify Legend
204 Views
1 replies
0 likes
Hi! I tried to apply for premium last May 1 thru online banking but i forgot to pay til today. Can i still pay for it or should i make another transaction?
Hi! I tried to apply for premium last May 1 thru online banking but i forgot to pay til today. Can i still pay for it or should i make another transaction?
Spotify Legend
233 Views
1 replies
0 likes
Hi there!I've just created a new account with my Rogers service but I am unable to connect my Facebook to it as it was used to create my old free account. How can I delete my old account to free up facebook? ThanksMelina
Hi there! I've just created a new account with my Rogers service but I am unable to connect my Facebook to it as it was used to create my old free account. How can I delete my old account to free up...
Not applicable
392 Views
6 replies
1 likes
I'm trying to redeem my Starbucks rewards free trial, but after I put in my card information I get the error: "Oops! Something went wrong, please try again or check out our help area" I've tried all the suggestions I've seen so far, including just tr...
I'm trying to redeem my Starbucks rewards free trial, but after I put in my card information I get the error: "Oops! Something went wrong, please try again or check out our help area" ...
Casual Listener
1369 Views
10 replies
0 likes
Whenever I correctly enter my information for my spotify account to complete activation it says "Spotify is unavailable at the moment please try again later". Ive been at this for 5 days. Whats going on?
Whenever I correctly enter my information for my spotify account to complete activation it says "Spotify is unavailable at the moment please try again later". Ive been at this for 5 days. Whats going...
Casual Listener
249 Views
1 replies
0 likes
It's possible to downgrade from family (I + 3 persons) to family ( I + 2 persons) ?
It's possible to downgrade from family (I + 3 persons) to family ( I + 2 persons) ?
Not applicable
296 Views
2 replies
0 likes
This month I was charged the $9.99 for the subscription as expected but then I was charged an extra $13.13 and I don't know what for.. I did not receive any emails or receipts addressing what the $13.13 was for. I cancelled Spotify last month (or so ...
This month I was charged the $9.99 for the subscription as expected but then I was charged an extra $13.13 and I don't know what for.. I did not receive any emails or receipts addressing what the $13...
Not applicable
222 Views
1 replies
0 likes
I am currently using the free 3 month membership from Starbucks and am interested in a family plan. Would I lose my free 3 months membership?
I am currently using the free 3 month membership from Starbucks and am interested in a family plan. Would I lose my free 3 months membership?
Roadie
890 Views
3 replies
0 likes
Im a high school senior and heard the ad about the student price for Spotify premium multiple times, last night I finally decided to go for it and get premium. It asked for my credit card info and I input it into the system, and then the next page as...
Im a high school senior and heard the ad about the student price for Spotify premium multiple times, last night I finally decided to go for it and get premium. It asked for my credit card info and I ...
Spotify Star
886 Views
1 replies
0 likes
Hi, I was wondering how many songs I had so I added all of them into a playlist and I accidentaly deleted all of them. Is there any way I can recover them back? I have about 1,500 missing. Thanks in advance!
Hi, I was wondering how many songs I had so I added all of them into a playlist and I accidentaly deleted all of them. Is there any way I can recover them back? I have about 1,500 missing. T...
Roadie
394 Views
2 replies
0 likes
Hi, since yesterday I cannot log in anymore with my facebook account to Spotify app or desktop version.Everytime there is the error code 3 and it says that my data is wrong.I tried putting my log in info in seperatly without using the "log in with fa...
Hi, since yesterday I cannot log in anymore with my facebook account to Spotify app or desktop version. Everytime there is the error code 3 and it says that my data is wrong. I tried put...
Roadie
238 Views
1 replies
0 likes
Hello, I am unable to order the Premium Subscription. Boku Customer Support told me that I have two unpaid Premium Accounts, maybe that is why I can not order a new one. Can you please delete these two unpaid Premium Accounts and I will order a new P...
Hello, I am unable to order the Premium Subscription. Boku Customer Support told me that I have two unpaid Premium Accounts, maybe that is why I can not order a new one. Can you ple...
Roadie
468 Views
4 replies
0 likes
I'm trying to update my payment information but it's not letting me. it wants to check that im a student but im not anymore. i dont care about paying full price. but is there a button or option to say that im no longer a student.
I'm trying to update my payment information but it's not letting me. it wants to check that im a student but im not anymore. i dont care about paying full price. but is there a button or option to sa...
Spotify Star
236 Views
1 replies
0 likes
So, a previously close friend and I love Spotify, I had it, showcased it to him, he loved it. We had a deal setout, where essentially I would pay his spotify bill in return. Now I havent talked to him in a while and having cleared my credit card debt...
So, a previously close friend and I love Spotify, I had it, showcased it to him, he loved it. We had a deal setout, where essentially I would pay his spotify bill in return. Now I havent talked to hi...
Spotify Star
210 Views
1 replies
0 likes
Hello!I have a problem related to my country. Normally, I was living in Turkey and using Spotify there, and I have purchased Premium package there. I have been living in the UK for 4 months and I've been using a family plan premium package with someo...
Hello! I have a problem related to my country. Normally, I was living in Turkey and using Spotify there, and I have purchased Premium package there. I have been living in the UK for 4 months and I'v...
Spotify Star
437 Views
1 replies
0 likes
Hello, I have a spotify family account, when I send the link to a family member, and they try to log in, it says they are already logged in, and we cannot all use the account at the same time.
Hello, I have a spotify family account, when I send the link to a family member, and they try to log in, it says they are already logged in, and we cannot all use the account at the same time.&n...
Spotify Star
193 Views
1 replies
0 likes
Hi, I was wondering how many songs I had so I added all of them into a playlist and I accidentaly deleted all of them. Is there any way I can recover them back? I have about 1,500 missing. Thanks in advance!
Hi, I was wondering how many songs I had so I added all of them into a playlist and I accidentaly deleted all of them. Is there any way I can recover them back? I have about 1,500 missing. T...
Not applicable
1283 Views
5 replies
0 likes
