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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81847 Views

9 replies

2 likes

Account
Login
  • 81847 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

657257 Views

13 replies

4 likes

Account
  • 657257 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

738527 Views

18 replies

29 likes

  • 738527 Views
  • 18 replies
  • 29 likes

bussiness rates yearly subscription

hello, is it possible to buy a business use subscription to spotify. i work for a local authority and we would like to install spotify in our gym. is this possible and if so are there any reductions in price.

Casual Listener

hello, is it possible to buy a business use subscription to spotify. i work for a local authority and we would like to install spotify in our gym. is this possible and if so are there any reductions ...

205 Views

0 replies

0 likes

Account
Premium
Subscription
  • 205 Views
  • 0 replies
  • 0 likes

Solved!! 12 month subscription.. is it possible

is it possible to pay 12 month subscription straight away and if so how do you do it? any help appreciated

Casual Listener

is it possible to pay 12 month subscription straight away and if so how do you do it? any help appreciated

Bittencourt

Spotify Star

493 Views

3 replies

0 likes

Account
  • 493 Views
  • 3 replies
  • 0 likes

Premium won't upgrade but says I redeemed offer...

I upgraded to premium with the 30 day free trial. I have not been able to get the account to say premium on my phone app or online but when I try to sign up it says I already redeemed that offer.... What can I do so I can finally listen to music at m...

Newbie

I upgraded to premium with the 30 day free trial. I have not been able to get the account to say premium on my phone app or online but when I try to sign up it says I already redeemed that offer.... ...

kbrooksc

Community Legend

258 Views

1 replies

0 likes

Premium
  • 258 Views
  • 1 replies
  • 0 likes

How does Spotify's customer service compare to Deezer?

ve been a Deezer customer for over a year, and thinking of switching to Spotify, because Deezer's customer service is basically completely non existent. I've reported plenty of same-named artists getting mixed up, tickets get closed with no reply, is...

Roadie

ve been a Deezer customer for over a year, and thinking of switching to Spotify, because Deezer's customer service is basically completely non existent.   I've reported plenty of same-named ar...

saved

Roadie

378 Views

1 replies

0 likes

Other
  • 378 Views
  • 1 replies
  • 0 likes

Songs Playlist being replaced when Signed up for Sonos

Hello, I had 300 songs on my spotify songs playlist. Then I linked Sonos last night and added a couple of songs to the 'Songs' playlist. It seems to have overwritten by existing songs playlist - now I only have those 2 songs I added through Sonos. Pl...

Newbie

Hello,   I had 300 songs on my spotify songs playlist. Then I linked Sonos last night and added a couple of songs to the 'Songs' playlist.   It seems to have overwritten by existing son...

215 Views

0 replies

0 likes

Premium
  • 215 Views
  • 0 replies
  • 0 likes

Account and playlist help

Earlier today I hade one spotify account and one facebookspotify account on the same email, with my facebookspotify as my main account.My facebookspotify had premium but then my dads pay-card stopped working, so did my premium. When my dad got a new ...

Newbie

Earlier today I hade one spotify account and one facebookspotify account on the same email, with my facebookspotify as my main account. My facebookspotify had premium but then my dads pay-card stopp...

kbrooksc

Community Legend

195 Views

1 replies

0 likes

Account
  • 195 Views
  • 1 replies
  • 0 likes

Charged for 30 day trial

I signed up for the free trial and it told me I had a month to cancel before I am charged, I unsubscribed on the last day and was charged. I do not wish to pay for another month when I've unsubscribed. I should not have been charged when they told me...

Newbie

I signed up for the free trial and it told me I had a month to cancel before I am charged, I unsubscribed on the last day and was charged. I do not wish to pay for another month when I've unsubscribe...

pc12234556

Newbie

246 Views

1 replies

0 likes

Subscription
  • 246 Views
  • 1 replies
  • 0 likes

paid for the 0.99 3 month subscription cost 11.99

So as the title says you guys advertise that I pay 0.99 for 3 months of premium only after that will I pay 11.99 so why did you charge me 11.99 either I screwed up somewhere or this is some false advertising bs

Newbie

So as the title says you guys advertise that I pay 0.99 for 3 months of premium only after that will I pay 11.99 so why did you charge me 11.99 either I screwed up somewhere or this is some false adv...

kbrooksc

Community Legend

583 Views

1 replies

0 likes

Premium
  • 583 Views
  • 1 replies
  • 0 likes

Cancel premium account

I cancelled my premium account but still appears like premium.Get the information that would be free yesterday 3/3/16, today is the same and date set to 3/10/16.I need free account right now.Some help please??

Casual Listener

I cancelled my premium account but still appears like premium.Get the information that would be free yesterday 3/3/16, today is the same and date set to 3/10/16. I need free account right now. Some...

kbrooksc

Community Legend

271 Views

1 replies

0 likes

Account
  • 271 Views
  • 1 replies
  • 0 likes

darse de baja

Hola!Quiero darme de baja y no lo consigo,me dice que la contraseña es incorrecta, solicito recuperar contraseña y pongo el email pero no recibo ningun correo, tampoco en spam. Llevo asi meses, pagando y ni siquiera tengo spotify instalado ya...Como ...

Newbie

Hola! Quiero darme de baja y no lo consigo,me dice que la contraseña es incorrecta, solicito recuperar contraseña y pongo el email pero no recibo ningun correo, tampoco en spam. Llevo asi meses, pag...

OviiiOne

Community Legend

741 Views

1 replies

0 likes

Premium
  • 741 Views
  • 1 replies
  • 0 likes

Changing country and payment method

Hi! I moved to Germany from the UK about 5 months ago and was able to keep up my payments from the UK but now I can't and want to change my country to Germany and therefore my payment into Euros.I tried my hardest and then just decided to unsubcribe ...

Newbie

Hi!   I moved to Germany from the UK about 5 months ago and was able to keep up my payments from the UK but now I can't and want to change my country to Germany and therefore my payment into E...

kbrooksc

Community Legend

228 Views

1 replies

0 likes

Account
Premium
Subscription
  • 228 Views
  • 1 replies
  • 0 likes

Canceled subscription but still getting charged

I canceled my subscription over 2 months ago and I still have gotten charge. I need immediate help so that I can have it stop charging me and get my refund back!

Newbie

I canceled my subscription over 2 months ago and I still have gotten charge. I need  immediate help so that I can have it stop charging me and get my refund back!

OviiiOne

Community Legend

264 Views

1 replies

0 likes

Subscription
  • 264 Views
  • 1 replies
  • 0 likes

Solved!! Spotify wont let me pay by credit card?

I try to upgrade to premium but the section to enter your creit card details just spirals around, not letting me enter any information. Can anyone help??

Casual Listener

I try to upgrade to premium but the section to enter your creit card details just spirals around, not letting me enter any information. Can anyone help??

kbrooksc

Community Legend

1761 Views

3 replies

0 likes

Account
Premium
Subscription
  • 1761 Views
  • 3 replies
  • 0 likes

Delete user from premium subscription

I have 2 active subscriptions from my premium account. I've had a falling out with the user if the second account and need to get rid of the subscription. How do I do that??

Casual Listener

I have 2 active subscriptions from my premium account.  I've had a falling out with the user if the second account  and need to get rid of the subscription.  How do I do that??

kbrooksc

Community Legend

491 Views

6 replies

0 likes

Subscription
  • 491 Views
  • 6 replies
  • 0 likes

WON'T LET ME CANCEL SUBSCRIPTION!

I been trying to cancel my subscription and when i enter my password to cancel it, it says it's incorrect even though i know it is correct.

Newbie

I been trying to cancel my subscription and when i enter my password to cancel it, it says it's incorrect even though i know it is correct.

kbrooksc

Community Legend

290 Views

1 replies

0 likes

Subscription
  • 290 Views
  • 1 replies
  • 0 likes

Trouble Signing up Family Members

I am trying to add my son to my family plan and Spotify will not add him because it says that he is in a different country. Only problem is he is NOT in a different country. Both of our accounts are US accounts. What can I or he do to fix this? Thank...

Newbie

I am trying to add my son to my family plan and Spotify will not add him because it says that he is in a different country. Only problem is he is NOT in a different country. Both of our acc...

kbrooksc

Community Legend

407 Views

1 replies

0 likes

Account
Subscription
  • 407 Views
  • 1 replies
  • 0 likes

Spotify Payment Digi

Dear Spotify,I'm trying to pay my monthly amount via DIGI.But suddenly today the option is not there anymore?Please advise!Dio-my

Newbie

Dear Spotify, I'm trying to pay my monthly amount via DIGI.But suddenly today the option is not there anymore? Please advise! Dio-my

amphe

Casual Listener

9410 Views

3 replies

5 likes

Premium
  • 9410 Views
  • 3 replies
  • 5 likes

Help - Change of country no premium

Hi all, I just moved back to Australia, but my spotify account was created in GB. Now, my premium has expire,d and I dont want to lose it, but to change my location to Australia I need premium but I no longer have a british credit card and it wont ac...

Newbie

Hi all,   I just moved back to Australia, but my spotify account was created in GB. Now, my premium has expire,d and I dont want to lose it, but to change my location to Australia I need premi...

Bittencourt

Spotify Star

260 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 260 Views
  • 1 replies
  • 0 likes

Subscription

So I tried to get the school discount and I put my card information and everything they asked me for and at the very end it said that they couldnt find my name at the school I had put but they still charged me even though I cant use that subsription....

Newbie

So I tried to get the school discount and I put my card information and everything they asked me for and at the very end it said that they couldnt find my name at the school I had put but they still ...

kbrooksc

Community Legend

299 Views

1 replies

0 likes

Subscription
  • 299 Views
  • 1 replies
  • 0 likes

Subscription Problems

So around November I tried out the Premium for the 3 months trial and I liked it. But I don't have money to get the premium monthly and since in Febraury I didn't get charged I just thought I canceled it right. But now it says I'm free but got charge...

Casual Listener

So around November I tried out the Premium for the 3 months trial and I liked it. But I don't have money to get the premium monthly and since in Febraury I didn't get charged I just thought I cancele...

GreenPiratee19

Casual Listener

371 Views

2 replies

0 likes

Subscription
  • 371 Views
  • 2 replies
  • 0 likes