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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I am currently studying abroad in London. I have changed my country profile settings to the UK, but whenever I try to log in, it still says that my country doesn't match my location. I've tried uninstalling and reinstalling spotify, as well as restar...
Hello,I just now decided to take the offered 60 day free trial which I've heard multiple times while using my normal free spotify. I haven't taken any free trial before. And now when I took it it was only for 7 days? Is this some kind of a bug?Cheers...
I want to use a different email address, a different password, etc. than what I use for Facebook. However, after using Spotify for 2 years, I don't think I want to just cancel this subscription, create an entirely new profile, then re-create my playl...
i paid through bdo online and my first 2 transaction failed but the amount was deducted from my bdo account, only during my third attempt was the transaction/validation successful. how can i retrieve or get my payment back from the 2 failed transacti...
Hey, it seems my account has been hijacked. The email and password has been changed without me being notified, but I can still log in through facebook. I tried using the form to contact support but it would only automaticly email the new address, is ...
This last month I have pay like normalAnd I'm not getting the premium services. I try to cancel my subscription but in the account appears as I'm not on the premium anymore. I have the proof that the money was taken from my account. I want to cancel ...
I signed up for the $0.99 trial for 3 months in march but have been charged $17.99 jow do i get this sorte
Hi, I was wondering if Its possible to get a refund, because I completly forgot to cancel my 30 day trial and was charged $9.99 after it ended and I really can't afford that right now. is there anyway I could get that back?
When trying to introduce a new password to be used with my cel phone, the link sends the following message: "error establishing your password"
Hi,the land in my spotify-profile changed. i did not travel or anything. i nearly only use spotify for my kids, letting them hear playmobil stories etc.with my ipad. now suddenly the stories are not longer available for me, cause the landinformation ...
Hi spotify community,Since a few days i can't login with my facebook account on spotify on my desktop or phone. Can someone tell why this is?and maybe a fix for this?Kind regardsRingo
I recently subscribed to Spotfy Premium. However, I registered to this service using my Facebook account. When I completed the subscription to Spotify Preium I received an e-mail with my new username (bunch of numbers). Now, when I tried to access Sp...
Yes my card was charged today and I didn't authorize it can u please put my funds back on my card if I have to cancel then I will thank you
Hi, I recently subscribed to Spotify premium - I'm living in the Netherlands at the moment for a placement year, but will be moving back to the UK in July. I initialy subscribed with my Dutch card, but now I've changed my country to the UK and am pay...
Hi, I was wondering if it is easy to cancel my premium subscription, keep everything (albeit now with ads and no offline support) and then 'resume' my subscription at the student rate (of course granted I am still a student when I resume) in, say, 5 ...
Hi, I'm trying to edited my new premium account, it states that my email address is already taken, when it is the email address that i signed up with and has never been used on any other accounts, as i created not long ago. With this problem i can no...
is it possible to change my username?
So Family plan means you can just use 1 subscription per family? Meaning if my wife wants to listen on her way to work and i want to listen in the yard then one of us cannot hear the music.? Did I explain that right? If so then your family plan ispre...
Hello! I was wondering if it is possible to upgrade to spotify family and cancelling Apple's autorenew while still enjoying Spotify via the iPhone app. It wouldn't benefit me very much to save a couple dollars if I couldn't stream from my iPhone. If ...
Hey y'all I received an email saying my account email was changed but I never approved it. Someone hacked into my account and I'm concerned because it's a premium account with my credit card information. Can someone please help me. I have already sen...