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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 453 Views
  • 0 replies
  • 7 likes
  • Security
  • 453 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 440831 Views
  • 968 replies
  • 108 likes
  • Account
  • 440831 Views
  • 968 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195901 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195901 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 107060 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 107060 Views
  • 70 replies
  • 11 likes

Playlist followers notifications

Hi, I was wondering how I can get notifications when a new user starts following my playlist? A friend of mine seems to get notifications when he gets a new follower on his playlist, but this is not the case for me. I don't see any options at Setting...

  • Gig Goer
  • Hi,   I was wondering how I can get notifications when a new user starts following my playlist? A friend of mine seems to get notifications when he gets a new follower on his playlist, but thi...
  • osornios
  • Spotify Star
  • 1928 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 1928 Views
  • 3 replies
  • 0 likes

premium didn`t cancel

i canceled my premium yesterday using my phone and today i got charged for premium... gg spotify

  • Newbie
  • i canceled my premium yesterday using my phone and today i got charged for premium... gg spotify
  • osornios
  • Spotify Star
  • 389 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 389 Views
  • 3 replies
  • 0 likes

Promo dindt work

I bought premium by the promo 60 days free but only work just one mounth

  • Casual Listener
  • I bought premium by the promo 60 days free but only work just one mounth
  • Chatox
  • Casual Listener
  • 371 Views
  • 4 replies
  • 0 likes
  • Free
  • 371 Views
  • 4 replies
  • 0 likes

I need to change my Email but i forgot my password

I changed my password because of the recent account breach and forgot that my email is outdated so i can't change it back. I need help asap!

  • Newbie
  • I changed my password because of the recent account breach and forgot that my email is outdated so i can't change it back.    I need help asap! 
  • osornios
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • Account
  • 255 Views
  • 1 replies
  • 0 likes

Cancelling iTunes subscription and switching to Spotify direct

I currently pay a premium subscription through iTunes and want to cancel this and subscribe directly with Spotify. Will I lose all of my existing playlists and music? Is there a way of transferring them?

  • Casual Listener
  • I currently pay a premium subscription through iTunes and want to cancel this and subscribe directly with Spotify.   Will I lose all of my existing playlists and music?   Is there a way...
  • racheljsawyer
  • Casual Listener
  • 386 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 386 Views
  • 2 replies
  • 0 likes

Solved!! Connection Problem via Login By Facebook Premium Account

On my premium account I get a "No internet connection detected" error code 4, and "this user profile failed to load". This is via a Facebook login. On another free account Spotify works fine (not login via Facebook), not my Internet connection. Issue...

  • Newbie
  • On my premium account I get a "No internet connection detected" error code 4, and "this user profile failed to load".  This is via a Facebook login.   On another free account Spotify work...
  • R10T
  • Regular
  • 1588 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 1588 Views
  • 3 replies
  • 0 likes

family plan question, can anyone in my family be the other member?

If I have the family plan which is Premium+ one family member, can it be any member? In otherwords, can it just be 2 users on at the same time or does the other listener have to be registered via their e-mail. ThanksGreg

  • Newbie
  • If I have the family plan which is Premium+ one family member, can it be any member?  In otherwords, can it just be 2 users on at the same time or does the other listener have to be registered v...
  • osornios
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • Premium
  • 294 Views
  • 1 replies
  • 0 likes

AAA!!! HELP ME PLEASE

Hello everybody I hope that someone is able to help me! I noticed to have receive on my personal Bank account a bill of €-9.99 from spotify but I don't remember to have activate any subscription!!! Infact I have two accounts on spotify, but both have...

  • Visitor
  • Hello everybody 🙂 I hope that someone is able to help me! I noticed to have receive on my personal Bank account a bill of €-9.99 from spotify but I don't remember to have activate any subscription!!...
  • MattSuda
  • Spotify Star
  • 316 Views
  • 1 replies
  • 0 likes
  • Account
  • 316 Views
  • 1 replies
  • 0 likes

No puedo establecer contraseña para un dispositivo

Hola, quisiera crear una contraseña para otro dispositivo, pero no me lo permite, obtengo el nombre de usuario y el mail para crearla, pero al momento de confirmar la contraseña, me da error. Ya probe usando mayusculas, minusculas, numeros, las tres ...

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  • Newbie
  • Hola, quisiera crear una contraseña para otro dispositivo, pero no me lo permite, obtengo el nombre de usuario y el mail para crearla, pero al momento de confirmar la contraseña, me da error. Ya prob...
  • OviiiOne
  • Community Legend
  • 2396 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 2396 Views
  • 1 replies
  • 0 likes

abroad usage

Can I use my spotify in Sweden even though in from UK if I pay for it or do you still get the 14day restrictions as I am here for 6 months

  • Casual Listener
  • Can I use my spotify in Sweden even though in from UK if I pay for it or do you still get the 14day restrictions as I am here for 6 months
  • LordRollin
  • Community Legend
  • 117 Views
  • 1 replies
  • 0 likes
  • Premium
  • 117 Views
  • 1 replies
  • 0 likes

Spotify has been hacked! Change ur password ASAP!

Warning change ur password asap! Dear all, As u maybe know Spotify has been hacked and hunderds of accounts has been published online.Username, Password etc are free to find for everyone. CHANGE ASAP UR PASSWORD! Do you use the same password on other...

  • Casual Listener
  • Warning change ur password asap!   Dear all,   As u maybe know Spotify has been hacked and hunderds of accounts has been published online. Username, Password etc are free to find for e...
  • ikwilmuziek2014
  • Casual Listener
  • 1511 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Security
  • 1511 Views
  • 6 replies
  • 0 likes

Spotify linked to old FB account that was cancelled, so unable to login

Help!!! I created a spotify premium account using FB credentials, the FB account has since been closed and I'm unable to login to sportify with other devices as I can;t find my membership ID. The old version of software listed the membership number, ...

  • Visitor
  • Help!!!   I created a spotify premium account using FB credentials, the FB account has since been closed and I'm unable to login to sportify with other devices as I can;t find my membership ID...
  • user-removed
  • Not applicable
  • 235 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 235 Views
  • 1 replies
  • 0 likes

Account info is Incorrect

Hi there. After reading about a security breach with Spotify customer info being leaked, I wanted to change my password. After clicking into my account information, I see my email has many typos. So when I try to send a reset notification to my email...

  • Newbie
  • Hi there.   After reading about a security breach with Spotify customer info being leaked, I wanted to change my password. After clicking into my account information, I see my email has many t...
  • KatesHere
  • Community Legend
  • 239 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 239 Views
  • 2 replies
  • 0 likes

Help me!

Hi,My name is Luan and I am with difficulty in configuring my account in Spotify. My account is not personal, but a company. I would like to create playlists, to edit the layer and the profile picture also. Exactly as this: https://play.spotify.com/u...

  • Casual Listener
  • Hi, My name is Luan and I am with difficulty in configuring my account in Spotify. My account is not personal, but a company. I would like to create playlists, to edit the layer and the profi...
  • user-removed
  • Not applicable
  • 202 Views
  • 3 replies
  • 0 likes
  • Account
  • 202 Views
  • 3 replies
  • 0 likes

Over charged for my family plan

I signed up for the 2 member plan and have somehow been on the 3 person. I'm being charged for 3 when all I want is 2. I have asked how to fix this and tried but nothing happens or changed. Please fix this error, we love your service and would like t...

  • Newbie
  • I signed up for the 2 member plan and have somehow been on the 3 person. I'm being charged for 3 when all I want is 2. I have asked how to fix this and tried but nothing happens or changed. Please fi...
  • user-removed
  • Not applicable
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 180 Views
  • 1 replies
  • 0 likes

WTF with Disconnecting from Facebook and Customer Service

I have to create a new account, get a new email address, ping you to transfer my playlists? What about the fact that I have Spotify set up on several other devices? Does all that get screwed up (e.g., need to re-download the offline stuff)? This is a...

  • Newbie
  • I have to create a new account, get a new email address, ping you to transfer my playlists?  What about the fact that I have Spotify set up on several other devices?  Does all that get scre...
  • user-removed
  • Not applicable
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 138 Views
  • 1 replies
  • 0 likes

Solved!! Re: Introducing "The Tip-off"

I am paying £9.99 at the moment per month but I have unidays where I can get spotify premium for £5 , how can I change to the student??

  • Newbie
  • I am paying £9.99 at the moment per month but I have unidays where I can get spotify premium for £5 , how can I change to the student?? 
  • Maxim
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Been downgraded to Free?

Hi! I've been a premium subscriber for a good few years now but over the last few days I've noticed I am now on the 'Free' service? Any ideas why? And can I get back onto premium Thanks Mark

  • Newbie
  • Hi!   I've been a premium subscriber for a good few years now but over the last few days I've noticed I am now on the 'Free' service? Any ideas why? And can I get back onto premium   Th...
  • Nico
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 165 Views
  • 1 replies
  • 0 likes

Ma friend is instant Premium in Nowhere

Well my friend told me like this january.That last november she payed for 3 months premium..then she stopped spotify then like weeks then after awhile she opened her spotify to look her subscription its still premium..so when she got vacation and hav...

  • Newbie
  • Well my friend told me like this january.That last november she payed for 3 months premium..then she stopped spotify then like weeks then after awhile she opened her spotify to look her subscription ...
  • user-removed
  • Not applicable
  • 274 Views
  • 2 replies
  • 3 likes
  • Account
    Free
    Login
    Premium
    Subscription
    Unlimited
  • 274 Views
  • 2 replies
  • 3 likes

Solved!! Family Plan vs. Single User with Multiple Devices

Hi, there. I currently have Spotify Premium, but I'm concerned by the wording of the advertisement for the Family Plan that I have to pay for a Family Plan in order to login to Spotify on more than one device at once, even if one of them isn't active...

  • Regular
  • Hi, there. I currently have Spotify Premium, but I'm concerned by the wording of the advertisement for the Family Plan that I have to pay for a Family Plan in order to login to Spotify on more than o...
  • user-removed
  • Not applicable
  • 1488 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1488 Views
  • 3 replies
  • 0 likes