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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
291070 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541147 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129669 Views
74 replies
12 likes
Hi I have a primium account with rogers for 24 months and its free and I am still being charged for basic account, which i cant seems to be able to cancel
Hi I have a primium account with rogers for 24 months and its free and I am still being charged for basic account, which i cant seems to be able to cancel
Not applicable
309 Views
7 replies
0 likes
If I already have a premium subscription and sign up for a student one will I lose my playlists?
If I already have a premium subscription and sign up for a student one will I lose my playlists?
Community Legend
138 Views
1 replies
0 likes
I just signed up for premium Spotify but I only wanted to pay for a month by month and was charged for a year plz some one tell me how to fix this or a contact number that works for Spotify
I just signed up for premium Spotify but I only wanted to pay for a month by month and was charged for a year plz some one tell me how to fix this or a contact number that works for Spotify
Community Legend
257 Views
1 replies
0 likes
I used my credit card and any money was taken from my account but after 5 days I was charged like for whole month. In my profile i have information that next charge gonna be taken 04.06.2016 so its basicly like I didint get my free premium month. Can...
I used my credit card and any money was taken from my account but after 5 days I was charged like for whole month. In my profile i have information that next charge gonna be taken 04.06.2016 so ...
Not applicable
173 Views
1 replies
0 likes
Hi, I`m moving to Vodafone mobile provider in coming days, who offers Spotify Premium within their price plan. I`ve already found the information I need to cancel my subscription and move to Spotify Free before using Vodafone`s service, but would tha...
Hi, I`m moving to Vodafone mobile provider in coming days, who offers Spotify Premium within their price plan. I`ve already found the information I need to cancel my subscription and move to...
Not applicable
249 Views
1 replies
0 likes
Hi, I need help.How do I remove members from Spotify Family??Hope for a quick and easy solution.
Hi, I need help. How do I remove members from Spotify Family?? Hope for a quick and easy solution.
Regular
430 Views
2 replies
0 likes
I am trying to upgrade my account from my laptop but it doesnt seem to ever load. The spot to enter in the credit card info just sits there and thinks and never actually allows me to enter in my informaiton. I would like to upgrade but it doesnt want...
I am trying to upgrade my account from my laptop but it doesnt seem to ever load. The spot to enter in the credit card info just sits there and thinks and never actually allows me to enter in my info...
Spotify Star
226 Views
1 replies
0 likes
Hi!So, yeah.Can't log in into PC app, saying I have wrong password or login, but both are in fact correct and working on spotify.com and on Android App. Tried to Open/CloseTried to reinstallEven tried to log in via fb account (which is different from...
Hi! So, yeah. Can't log in into PC app, saying I have wrong password or login, but both are in fact correct and working on spotify.com and on Android App. Tried to Open/Close Tr...
Casual Listener
462 Views
3 replies
1 likes
Please, delete my account. I'm leaving because of personal reasons and I hope you understand. Thanks.
Please, delete my account. I'm leaving because of personal reasons and I hope you understand. Thanks.
Community Legend
211 Views
1 replies
0 likes
Dear Spotify TeamI kinda have two Spotify accounts, one is connected with my Facebook profile, and I can only log into it, when I click on the Log in via Facebook button. It has no username. The other one is not connected with Facebook and has the us...
Dear Spotify Team I kinda have two Spotify accounts, one is connected with my Facebook profile, and I can only log into it, when I click on the Log in via Facebook button. It has no username. The ot...
Casual Listener
276 Views
4 replies
0 likes
I am starting to get extremely dissatisfied with spotify's customer service... Monday 2/4 I bought a 3 months premium membership for a friend, through the official website (https://www.spotify.com/us/purchase/ecards/). I paid through paypal and payme...
I am starting to get extremely dissatisfied with spotify's customer service... Monday 2/4 I bought a 3 months premium membership for a friend, through the official website (https://www.spotify.com/us...
Casual Listener
374 Views
2 replies
0 likes
I paid with paypal, upgraded to a premium subscription and my account appear as free spotify.My number order is P000F8B88F
I paid with paypal, upgraded to a premium subscription and my account appear as free spotify. My number order is P000F8B88F
Community Legend
275 Views
1 replies
0 likes
Hi!What is wrong with the (swedish) customer support?? Ive emailed them 4 times this week and still no answer.. It's literally been 6 days now..Saturday i got an email saying someone changed my email conected to my account. (mine is *****@*******.com...
Hi! What is wrong with the (swedish) customer support?? Ive emailed them 4 times this week and still no answer.. It's literally been 6 days now.. Saturday i got an email saying someone changed my e...
Not applicable
476 Views
3 replies
0 likes
I've been on the $6.99 subscription for years, today I'm suddenly on the "free" subscription with only an option to upgrade to the $11.99 version. Spotify what's going on here? How can I re-enable my previous subscription?
I've been on the $6.99 subscription for years, today I'm suddenly on the "free" subscription with only an option to upgrade to the $11.99 version. Spotify what's going on here? How can I re-...
Spotify Star
711 Views
6 replies
0 likes
My credit card is being charged twice a month, though I only have the one subscription. My account overview says I only have one payment a month. How do I go about stopping these charges from happening in the future? Is there any course of refunds fo...
My credit card is being charged twice a month, though I only have the one subscription. My account overview says I only have one payment a month. How do I go about stopping these charges from happeni...
Spotify Star
364 Views
3 replies
0 likes
I have just changed phones and my premium service no longer works, have followed all your trouble shooting advice, deleted the app reinstalled app reset pasword etc still no premium? ?
I have just changed phones and my premium service no longer works, have followed all your trouble shooting advice, deleted the app reinstalled app reset pasword etc still no premium? ?
Spotify Star
469 Views
5 replies
0 likes
i want to delete my account because i have another one. Hoy may i do it?
i want to delete my account because i have another one. Hoy may i do it?
Spotify Star
260 Views
1 replies
0 likes
Hey!What the hell is wrong with the swedish customer support? Ive emailed them/you 4 times this week and still no answer.. It's literally been 6 days now..Saturday i got an email saying someone changed my email conected to my account. (mine is vp_vp@...
Hey! What the hell is wrong with the swedish customer support? Ive emailed them/you 4 times this week and still no answer.. It's literally been 6 days now.. Saturday i got an email saying someone c...
Not applicable
336 Views
4 replies
0 likes
In the past I have used the Spotify free trial. Recently I inquired about signing up for premium with the student discount. I plugged in my CC info and then when I put in my school it says I'm not eligible so I remained on be free subscription. I am ...
In the past I have used the Spotify free trial. Recently I inquired about signing up for premium with the student discount. I plugged in my CC info and then when I put in my school it says I'm not el...
Casual Listener
300 Views
2 replies
0 likes
I've had Spotify for about 1 month, and then myfriend told me that you can have a student acount with Spotify and only pay $4.99 and naturally. I said I should doSince money is tight sometimes so can I change this acount to a student account or do I ...
I've had Spotify for about 1 month, and then my friend told me that you can have a student acount with Spotify and only pay $4.99 and naturally. I said I should do Since money is tight sometimes so...
Not applicable
244 Views
1 replies
0 likes
