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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi guys, So my user name is fine, its shotsfired!. However, my boss accidentally connected her facebook account to my spotify (as a test) and now my public profile name is showing as HER NAME. I have since disconnected her FB from my spotify and conn...
Hey guys,you should accept "VALE CULTURA ELO" cards. This is a cultural program in Brazil and would be very nice to use this kind of payment for a Spotify subscription. Thanks
Goodmorning to everyone, i'm experiencing an annoying problem with the desktop version of Spotify for Mac. One day it suddenly log out and when i try to log in again it simply doesn't happen anything. I try to log in with Fb and it brings me to a bla...
Hi, I once had a free spotify account on my gmail addres. Later i opened a premium account on my hotmail account.I would like to change my email at my premium account to my gmail adress. but it says it's already in use.How can i cancel the account re...
Hi, I tried upgrading to Spotify student's account, and provided my credit card details. However, Spotify could'nt verify my student status and the premium upgrade was declined. However, my credit card was charged with $ 4.99. I would greatly appreci...
I have the Spotify app downloaded on my computer. I can log in to Spotify via my web browser just fine, but when I try to log into the desktop app it says "The username or password is incorrect. (Error code: 3)" password, desktop app, login, premiumI...
Hi, I have a premium account since a while, but after changing my phone I cannot get into my account on the app again. I live abroad but have always been able to listen from Germany, now it says that I can only listen 14 days abroad? How can I solve ...
I connected to Facebook so that I could ask for help here because my account is apparently not valid. I was a premium member, tried listening to music and had been logged out of my account. Tried logging back in and it says the account is non existen...
My account overview says I am on Spotify free but I pay $11.99 every month by direct debit through pay pal. Kindly advise.
"Oops Something went wrong..." Appears when i click on pay through your phone bill. My subscription ends today and i need to renew it. But i can't because yea... Help please
I wanted to switch to Apple Music so i unsub from Spotify last week and now after my sub was up, you guys charge me again! What's pogoing on?!? II want my money back!
I have the Family plan and I tried to invite my father, but it says he is not in the same country as me, which is crazy because we live at the same house and it says in his profile that he is in the same country. BTW, he is the one paying for this an...
I am nearing the end of my Family free trial subscription and will be removing one of the members permanently. I know that I will need to fully cancel my entire subscription and then resubscribe to a new Family plan with one less member. My question ...
I've been a premium customer for a while now. I'm going back to school in a few weeks and would like to receive the student discount. Is there a way to do this?
Hello, I'm having issues signing up for premium for my second account. Not sure if this is a Spotify payment limitation. Are users allow to subscribe to premium for multiple accounts by using the same credit card? Thanks
Hi there, I received 4 months of prepaid code with Asia Miles for Spotify USA, my subscription is for the US. But when I tried to apply the code it says "Prepaid code is invalid for this country". How do I activate these prepaid codes?
I'm being charged for what looks like two different accounts on two different cards. However, I can only see one credit card on my active account, thereby preventing me from cancelling the other.
Almost two weeks ago I sent 2 messages to the customer service but no reply since. I wanted to know why I was in a free account instead of a premium as I paid my subscription at the end of march. I followed every steps,cleared the cache, deleted the ...
Hi all, Does anyone know how to reach the Spotify legal department? Have a question regarding developer terms of use and can't seem to find a way to contact them. Any help is appreciated! Thanks!
Hi I'm a student at southeastern and my school is on the list available for student discounts but whenever I sign up it says they cannot validate me as a student.