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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

286946 Views

529 replies

34 likes

Account
Free
  • 286946 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13612 Views

6 replies

11 likes

Security
  • 13612 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540067 Views

990 replies

114 likes

Account
  • 540067 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129585 Views

74 replies

12 likes

Account
Login
Premium
  • 129585 Views
  • 74 replies
  • 12 likes

Payment

Dear Who is in charge. I can not pay my mountly payment because there is kind of problem with my credit card. If you dont mind waiting for some time untill the problem solved, or you may freze my account.Please inform.Regards.

Newbie

Dear Who is in charge.   I can not pay my mountly payment because there is kind of problem with my credit card. If you dont mind waiting for some time untill the problem solved, or you may fre...

Maxim

Spotify Star

194 Views

1 replies

0 likes

Account
  • 194 Views
  • 1 replies
  • 0 likes

Solved!! I want a refund

So last Thursday I decided to get Spotify premium (the student discount for $4.99) and I entered my payment information which went through! I got a notification from my bank saying I just bought something for $4.99 and then lo and behold I get a noti...

Newbie

So last Thursday I decided to get Spotify premium (the student discount for $4.99) and I entered my payment information which went through! I got a notification from my bank saying I just bought some...

Maxim

Spotify Star

350 Views

1 replies

0 likes

Account
Premium
Subscription
  • 350 Views
  • 1 replies
  • 0 likes

Sudden change of my email address

The other day my Spotify suddenly logged itself out. I tried to log in with my password and username.. It didn't work..[IMG]http://i68.tinypic.com/rrl8w6.png[/IMG]http://i68.tinypic.com/rrl8w6.png

Casual Listener

The other day my Spotify suddenly logged itself out. I tried to log in with my password and username.. It didn't work.. [IMG]http://i68.tinypic.com/rrl8w6.png[/IMG] http://i68.tinypic.com/rrl8w...

Cryhmahri

Casual Listener

1311 Views

2 replies

0 likes

Account
  • 1311 Views
  • 2 replies
  • 0 likes

Unlinking Spotify from Facebook

When I hired the premium service I login using my Facebook account, now I've some problems with my Facebook account and I want to cancel it, but I haven't done it because of my Spotify account, how can I unlink my facebook account so I can sing in wi...

Newbie

When I hired the premium service I login using my Facebook account, now I've some problems with my Facebook account and I want to cancel it, but I haven't done it because of my Spotify account, how c...

Maxim

Spotify Star

413 Views

1 replies

0 likes

Account
  • 413 Views
  • 1 replies
  • 0 likes

Adria Alves

Hello. I'm having trouble to access my premium account, I paid the ticket before the closing date and already has five days and so far not out of the free. Please explain to me if something's wrong to have paid before the deadline.

Newbie

Hello. I'm having trouble to access my premium account, I paid the ticket before the closing date and already has five days and so far not out of the free. Please explain to me if something's wrong t...

204 Views

0 replies

0 likes

  • 204 Views
  • 0 replies
  • 0 likes

Logging on to spotify

Dear Sir's I write to you once more, in desperation, In my attempt to get back on SPOTIFY, as I have been a member since 1990. I have written to you outlinning the fact I'm unable to log on, even though I'm using the correct credentials, user name, e...

Visitor

Dear Sir's I write to you once more, in desperation, In my attempt to get back on SPOTIFY, as I have been a member since 1990. I have written to you outlinning the fact I'm unable to log on, even tho...

kbrooksc

Community Legend

279 Views

2 replies

0 likes

  • 279 Views
  • 2 replies
  • 0 likes

Spotify won't work at all

I have been with Spotify premium for little over a year now and have never had any problems until now where I pay for premium and it's not letting me sign into my account as it says "Spotify can only be used for 14 days abroad" when all my settings a...

Newbie

I have been with Spotify premium for little over a year now and have never had any problems until now where I pay for premium and it's not letting me sign into my account as it says "Spotify can only...

user-removed

Not applicable

233 Views

1 replies

0 likes

Premium
  • 233 Views
  • 1 replies
  • 0 likes

problem with premium

hello when i want to get 30 days of free premium , i click on paypal but after i have that : your payment provider seems to have trouble today, no worry no amount has been debited.please try again or use another method of payment. please help me , th...

Casual Listener

hello when i want to get 30 days of free premium , i click on paypal but after i have that : your payment provider seems to have trouble today, no worry no amount has been debited.please try again or...

remslol43

Casual Listener

185 Views

2 replies

0 likes

Premium
  • 185 Views
  • 2 replies
  • 0 likes

Student Subscription cancelled

Hi,I noticed two days ago, that my Spotify-Premium subscription (8th of March - 8th of May) for students just cancelled,although it was supposed to extend itself for 12 months.Is this a common problem, or is there something I need to do to renew it?

Newbie

Hi, I noticed two days ago, that my Spotify-Premium subscription (8th of March - 8th of May) for students just cancelled, although it was supposed to extend itself for 12 months. Is this a common ...

LordRollin

Community Legend

1699 Views

1 replies

0 likes

Premium
Subscription
  • 1699 Views
  • 1 replies
  • 0 likes

Solved!! Seriously? Re-download all offline playlists after resolving payment issue?

If my subscription is paused because my credit card was declined (due to fraud alert), I have to re-download ALL my cached offline playlists? Bandwidth isn't cheap/free for everyone, FYI. Surely there's a way to address this?

Newbie

If my subscription is paused because my credit card was declined (due to fraud alert), I have to re-download ALL my cached offline playlists?  Bandwidth isn't cheap/free for everyone, FYI. &nbsp...

LordRollin

Community Legend

269 Views

1 replies

0 likes

Subscription
  • 269 Views
  • 1 replies
  • 0 likes

Re: The Tip-off: Ringo Deathstarr

I payment applied three times at the same process, in my banck appear 3 payments to spotify, and when I log in to my account looks like a free version not premiun, Please let mw Know how can I get back my money for the others 2 payments and how can I...

Newbie

I payment applied three times at the same process, in my banck appear 3 payments to spotify, and when I log in to my account looks like a free version not premiun, Please let mw Know how can I get ba...

gnovella16

Roadie

209 Views

1 replies

0 likes

  • 209 Views
  • 1 replies
  • 0 likes

change country

Kan inte byta land på mitt konto FAQ säger att jag skall göra det under premium inställningar men där står det bara att jag har Telia som leverantör hur gör man ?

Casual Listener

Kan inte byta land på mitt konto FAQ säger att jag skall göra det under premium inställningar men där står det bara att jag har Telia som leverantör hur gör man ? 🙂    

gnovella16

Roadie

878 Views

1 replies

0 likes

Premium
  • 878 Views
  • 1 replies
  • 0 likes

Songs will not stop shuffling until they finally stop playing at all (Free account)

Hello, I'm a free user. I need help with my account which i do not understand why the songs in my playlist (or any other playlists) will not stop shuffling until at one point Spotify stops playing at all. Has it been hacked or are there some virus in...

Casual Listener

Hello,   I'm a free user. I need help with my account which i do not understand why the songs in my playlist (or any other playlists) will not stop shuffling until at one point Spotify stops p...

Aidil_Gunawan

Casual Listener

362 Views

4 replies

0 likes

Account
Free
Security
  • 362 Views
  • 4 replies
  • 0 likes

Suddenly have to pay 10€ instead of 5€

Hello there,I'm a student and subscribed to Spotify Premium. I looked at my Paypal today and there was a transaction of 10€ instead of 5€. Do you know why it switched to the higher price and what can I do to switch back to 5€?Thanks a lot

Newbie

Hello there, I'm a student and subscribed to Spotify Premium. I looked at my Paypal today and there was a transaction of 10€ instead of 5€. Do you know why it switched to the higher price and what c...

CakeNetwork

Community Legend

257 Views

1 replies

0 likes

Other
Premium
Subscription
Unlimited
  • 257 Views
  • 1 replies
  • 0 likes

Account Hacked (400+ others too)

Hi there, Lots of email addresses and their passwords for spotify were leaked online today (400+ of them) mine being one of them. My account has now been compromised and the email address has been changed along with the password. As a premium user I ...

Casual Listener

Hi there,   Lots of email addresses and their passwords for spotify were leaked online today (400+ of them) mine being one of them.   My account has now been compromised and the email a...

gnovella16

Roadie

538 Views

6 replies

0 likes

Account
Login
Premium
Security
  • 538 Views
  • 6 replies
  • 0 likes

Solved!! Do I (admin) have to invite myself?

Hi: I am signed up for the family plan and have a couple of questions I could not find on the boards... Under the family plan, how many users can be logged in (or play music) at once?As me as the admin of the group, do i need to send myself a link to...

Casual Listener

Hi:   I am signed up for the family plan and have a couple of questions I could not find on the boards...   Under the family plan, how many users can be logged in (or play music) at on...

Pmsquillace

Casual Listener

959 Views

2 replies

0 likes

Account
Login
Premium
Subscription
  • 959 Views
  • 2 replies
  • 0 likes

Issues with account

Hello, I created an account while I was abroad to test out the service. I have moved to Canada recently and am having issues with my account. The country drop down on my profile only have US as an option, I cannot enter a Canadian postal code as it s...

Casual Listener

Hello,   I created an account while I was abroad to test out the service.  I have moved to Canada recently and am having issues with my account.  The country drop down on my profile ...

ericthibault_1

Casual Listener

398 Views

5 replies

0 likes

Account
  • 398 Views
  • 5 replies
  • 0 likes

Solved!! My Premium account was Hacked

I've always used my account logging in through facebook but decided to log off on one of my devices yesterday, while logging back in I noticed that the email associated with my account had been changed as well as the password, although my facebook re...

Casual Listener

I've always used my account logging in through facebook but decided to log off on one of my devices yesterday, while logging back in I noticed that the email associated with my account had been chang...

CakeNetwork

Community Legend

492 Views

5 replies

0 likes

Account
Login
Premium
Security
Subscription
  • 492 Views
  • 5 replies
  • 0 likes

Someone is using my account!

Hello! One day I opened my Spotify and all my lists were erased, also someone had added new playlists of musicians who I don't know and were not even in my language. All my account was changed, new friends, new followings... I closed my session on al...

Newbie

Hello!  One day I opened my Spotify and all my lists were erased, also someone had added new playlists of musicians who I don't know and were not even in my language.  All my account was c...

CakeNetwork

Community Legend

206 Views

1 replies

0 likes

Account
Premium
Security
  • 206 Views
  • 1 replies
  • 0 likes

I want to change my country

I already do the steps to change my country but it doesn't work

Newbie

I already do the steps to change my country but it doesn't work

user-removed

Not applicable

250 Views

1 replies

0 likes

Account
  • 250 Views
  • 1 replies
  • 0 likes