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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 406202 Views
  • 958 replies
  • 107 likes
  • Account
  • 406202 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175935 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175935 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100021 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100021 Views
  • 68 replies
  • 10 likes

Solved!! Wrong Username or password

I Just changed my password, and have been able to successfully log in on desktop computer with the new details, however everytime I attempt to log in on my phone, I get "Unable to log in, Either the Username or Password is incorrect". And then I go o...

  • Casual Listener
  • I Just  changed my password, and have been able to successfully log in on desktop computer with the new details, however everytime I attempt to log in on my phone, I get "Unable to log in, Eithe...
  • pjessep
  • Casual Listener
  • 4037 Views
  • 4 replies
  • 0 likes
  • Login
  • 4037 Views
  • 4 replies
  • 0 likes

Refund

I accidentally purchased Spotify because I want to try the free trial and I want to know how to get my refund back

  • Newbie
  • I accidentally purchased Spotify because I want to try the free trial and I want to know how to get my refund back
  • Dreadlord
  • Community Legend
  • 114 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 114 Views
  • 1 replies
  • 0 likes

Spotify wont let me upgrade

Hi, im having problems upgrading to premium with my account. I tried to upgrade to premium with the college discount and it wouldnt let me upgrade, saying i would get an error each time. so i tried to upgrade to regular premium and everytime i get an...

  • Casual Listener
  • Hi, im having problems upgrading to premium with my account. I tried to upgrade to premium with the college discount and it wouldnt let me upgrade, saying i would get an error each time. so i tried t...
  • Vicichdonna64
  • Newbie
  • 643 Views
  • 2 replies
  • 0 likes
  • 643 Views
  • 2 replies
  • 0 likes

Solved!! Starred Playlist Missing All Tracks Prior to 3 Days Ago

I had a massive allocation of starred songs, but just yesterday I logged into Spotify and noticed that everything was missing prior to three days ago. Is this information backed up or logged anywhere so I can revert my starred playlist to its prior s...

  • Casual Listener
  • I had a massive allocation of starred songs, but just yesterday I logged into Spotify and noticed that everything was missing prior to three days ago.   Is this information backed up or logged...
  • rob_fen
  • Newbie
  • 1745 Views
  • 49 replies
  • 2 likes
  • 1745 Views
  • 49 replies
  • 2 likes

Solved!! Stolen Account

Hi, Someone stole my account this morning. He modified the email login and the password. Then he unlinked my Facebook account.So now I can't connect to my account (this is a premium account). I got his email address. Thanks, Geoffrey

  • Casual Listener
  • Hi,   Someone stole my account this morning.   He modified the email login and the password. Then he unlinked my Facebook account. So now I can't connect to my account (this is a premi...
  • nono4747
  • Casual Listener
  • 493 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 493 Views
  • 5 replies
  • 0 likes

30 days free trial??

When signing up to Spotify Premium, why does my receipt say: Total kr 99,00 when there is supposed to be a month free trial when signing up?

  • Casual Listener
  • When signing up to Spotify Premium, why does my receipt say: Total kr 99,00       when there is supposed to be a month free trial when signing up?
  • KatesHere
  • Community Legend
  • 335 Views
  • 3 replies
  • 0 likes
  • Free
  • 335 Views
  • 3 replies
  • 0 likes

waiting 1 week now. Still no answer from the support

Hello,I am waiting since last week infact 7 days for a response from the Spottify support. I got billed for premium but i canceled it months ago. Yes I checked the Spam/Junk folder NO, there isn't an e-Mail Well i hope I get an e-mail now.

  • Regular
  • Hello, I am waiting since last week infact 7 days for a response from the Spottify support.  I got billed for premium but i canceled it months ago.   Yes I checked the Spam/Junk fo...
  • KatesHere
  • Community Legend
  • 231 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 231 Views
  • 3 replies
  • 0 likes

Problem with changing to Premium

Hello, I have a problem with changing my free account to a premium student version: I would like to change my current account to a premium account but I subscribed to my original account not with my student account. Therefore I tried to register a ne...

  • Newbie
  • Hello,   I have a problem with changing my free account to a premium student version:   I would like to change my current account to a premium account but I subscribed to my original ac...
  • Maxim
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • Premium
  • 160 Views
  • 1 replies
  • 0 likes

Just moved, would like an adjusted rate

Hi, I just moved from Singapore to Indonesia. I hear that the subscription price is cheaper. Can I get the adjusted rate? Thank you

  • Newbie
  • Hi, I just moved from Singapore to Indonesia. I hear that the subscription price is cheaper. Can I get the adjusted rate? Thank you
  • KatesHere
  • Community Legend
  • 132 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 132 Views
  • 2 replies
  • 0 likes

Refund and cancel my subscription

Why am I still getting charged when I'm on the free subsciption. This is a joke. I follow all the steps to unsubscribe and all it gives,me is just the run arounds.i would like a refund for 2 months now of not even using the app and deleting it. I tal...

  • Casual Listener
  • Why am I still getting charged when I'm on the free subsciption. This is a joke. I follow all the steps to unsubscribe and all it gives,me is just the run arounds.i would like a refund for 2 months n...
  • m_abeyta84
  • Casual Listener
  • 129 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 129 Views
  • 2 replies
  • 0 likes

Release payment through paypal for Brazil

Hi,I will no longer use a credit card and I'm losing my premium account, would it be possible to pay through paypal, I'm living in Brazil. I'm already a premium, just need to renew my subscription.I would be glad if you guys make this possible, becas...

  • Casual Listener
  • Hi, I will no longer use a credit card and I'm losing my premium account, would it be possible to pay through paypal, I'm living in Brazil. I'm already a premium, just need to renew my subscription....
  • stief
  • Casual Listener
  • 169 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 169 Views
  • 2 replies
  • 0 likes

Solved!! payment not confirmed by spotify service

Good morning, I've spotify premium signature since past year, but on this month April 4, the payment was not confirmed by the spotify, the service is telling me that it was not possible to identify the payment using my main card information.But the p...

  • Casual Listener
  • Good morning, I've spotify premium signature since past year, but on this month April 4, the payment was not confirmed by the spotify, the service is telling me that it was not possible to identify t...
  • whiplk
  • Casual Listener
  • 259 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 259 Views
  • 2 replies
  • 0 likes

Solved!! I was TRIPLE charged this month....

Hi,I'm writing here hoping to reach a spotify staff, and I saw some posts with similar problems.When I checked my bills I saw that I paid spotify 3 times for a single accound premium membership.On the same day April 3 (my payment day) 48HKD$ (usual m...

  • Newbie
  • Hi, I'm writing here hoping to reach a spotify staff, and I saw some posts with similar problems. When I checked my bills I saw that I paid spotify 3 times for a single accound premium membership. ...
  • Dreadlord
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 215 Views
  • 1 replies
  • 0 likes

Unable to set device password

I'm not recieving the emails to set device password. I've tried over a dosen times, and I can't change my email address because I created it with a facebook account. Even though I changed my email address on my facebook account it's still shows the o...

  • Casual Listener
  • I'm not recieving the emails to set device password. I've tried over a dosen times, and I can't change my email address because I created it with a facebook account. Even though I changed my email ad...
  • user-removed
  • Not applicable
  • 322 Views
  • 4 replies
  • 0 likes
  • Account
  • 322 Views
  • 4 replies
  • 0 likes

Cancelling Spotify Premium

Hi guysSo i accidentally clicked on free trial because I was just exploring the different setting, and now when I want to cancel that it wont let me. Will the premium carry on after the free trial and if so how do I cancel it? Thank youu

  • Newbie
  • Hi guys So i accidentally clicked on free trial because I was just exploring the different setting, and now when I want to cancel that it wont let me. Will the premium carry on after the free trial ...
  • JCdotnl
  • Roadie
  • 284 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 284 Views
  • 1 replies
  • 0 likes

Track I listened to yesterday has disappeared....

Yesterday I was playing Spotify on shuffle (I was just on the free Spotify) and a track came up that I loved - I took note of it, but today, now that I have signed up for premium, the track seems to have vanished completely! I know its on Spotify som...

  • Casual Listener
  • Yesterday I was playing Spotify on shuffle (I was just on the free Spotify) and a track came up that I loved - I took note of it, but today, now that I have signed up for premium, the track seems to ...
  • M0HX
  • Community Legend
  • 739 Views
  • 1 replies
  • 1 likes
  • Premium
  • 739 Views
  • 1 replies
  • 1 likes

Student Discount Charged Twice!

I'm having so many issues with Spotify that it's actually comical...1st, my 12 month student discount premium subscription was set to expire at the end of March. I tried several times to renew and update, but got an "Oops something went wrong message...

  • Regular
  • I'm having so many issues with Spotify that it's actually comical... 1st, my 12 month student discount premium subscription was set to expire at the end of March. I tried several times to renew an...
  • SuperWisdom
  • Community Legend
  • 1039 Views
  • 26 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 1039 Views
  • 26 replies
  • 0 likes

Being charged for Spotify student!! I don't want it thought

I originally signed up for Spotify student thinking high school students can sign up but then I came to realize that it is only for college students so I closed the tab but in the beginning I filled out my card information. the next Day I check my ba...

  • Visitor
  • I originally signed up for Spotify student thinking high school students can sign up but then I came to realize that it is only for college students so I closed the tab but in the beginning I filled ...
  • Maxim
  • Spotify Star
  • 282 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 282 Views
  • 1 replies
  • 0 likes

Solved!! Receiving Spotify Emails in wrong language

I've had spotify premium for over a year, but just in the last two months I've started receiving Spotify Marketing emails that are written in spanish? I dont mind marketing emails so I dont want to unsubscribe but I dont want to have to translate all...

  • Casual Listener
  • I've had spotify premium for over a year, but just in the last two months I've started receiving Spotify Marketing emails that are written in spanish?   I dont mind marketing emails so I dont ...
  • marcusss
  • Casual Listener
  • 18972 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 18972 Views
  • 2 replies
  • 0 likes

Playlist not syncing between different computers

I have Spotify on two different PCs. Recently I created a playlist on one PC, but then added and rearranged songs on my other PC later. Now my changes aren't showing up or syncing between both PCs! A little help here pleaaase?

  • Newbie
  • I have Spotify on two different PCs. Recently I created a playlist on one PC, but then added and rearranged songs on my other PC later. Now my changes aren't showing up or syncing between both PCs! A...
  • xdddre2
  • Casual Listener
  • 2902 Views
  • 9 replies
  • 1 likes
  • 2902 Views
  • 9 replies
  • 1 likes