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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83087 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
103889 Views
10 replies
3 likes
When I try to pay for premium it says declined but it really charges me. I tried it multiple times not knowing it was really charging me every time because Spotify premium was still not responding. It keeps telling me to upgrade to premium when it ha...
When I try to pay for premium it says declined but it really charges me. I tried it multiple times not knowing it was really charging me every time because Spotify premium was still not responding. I...
Spotify Star
295 Views
1 replies
0 likes
I recently stopped my Spotify Premium subscription after a trial for three months. Soon after I cancelled my subscription, my account had changed back to Premium and I can't stop it. On the account page there is no possibility to 'cancel subscription...
I recently stopped my Spotify Premium subscription after a trial for three months. Soon after I cancelled my subscription, my account had changed back to Premium and I can't stop it. On the account p...
Spotify Star
714 Views
5 replies
0 likes
My spotify just took my cash from my bank while i had cancel my sub a month ago(i only payed for a month),and i checked that i cancelled my sub, and i did. STILL it took money and it dosnt even say that im subscribing on twitch, and i cant even find ...
My spotify just took my cash from my bank while i had cancel my sub a month ago(i only payed for a month),and i checked that i cancelled my sub, and i did. STILL it took money and it dosnt even say t...
Spotify Star
518 Views
6 replies
0 likes
Hi everyone, I had Spotify Premium half a year ago, and then I didn't want it anymore. I therefore cancelled my subscription. The Problem: Now Spotify (Denmark) keeps withdrawing money for premium (99 DKK every month). I can't seem to find any way to...
Hi everyone, I had Spotify Premium half a year ago, and then I didn't want it anymore. I therefore cancelled my subscription. The Problem: Now Spotify (Denmark) keeps withdraw...
Spotify Star
288 Views
1 replies
0 likes
Hi, i´m trying to contact some customer support, but right now i realized that it does not exist... so i´ll trying this way. 12 april i pay for my suscription of the month and everything was working just perfect, today i was listening my music and fr...
Hi, i´m trying to contact some customer support, but right now i realized that it does not exist... so i´ll trying this way. 12 april i pay for my suscription of the month and everything was...
Spotify Star
809 Views
5 replies
1 likes
Hiya,I have been a premium member for a few months now but then I got unidays and changes my account to the discount student one. But I'm still being charged £9.99 but then also being charged the £4.99 as well.I don't know what to do to change and st...
Hiya, I have been a premium member for a few months now but then I got unidays and changes my account to the discount student one. But I'm still being charged £9.99 but then also being charged the...
Spotify Star
443 Views
5 replies
0 likes
Every time I go into my Spotify all the songs are blanked out like I'm not connected to he internet but I am. And when I try to connect my phone to my computer with Spotify it says on the computer that my device is premium user only?
Every time I go into my Spotify all the songs are blanked out like I'm not connected to he internet but I am. And when I try to connect my phone to my computer with Spotify it says on the computer th...
Roadie
217 Views
1 replies
0 likes
Hello there! I'm sorry if there is already a subject out there with this problem, but would really appreciate some input from you lot.I used to share a spotify account with my partner and we named our account "Fabendomi" (to both our names).Since we ...
Hello there! I'm sorry if there is already a subject out there with this problem, but would really appreciate some input from you lot. I used to share a spotify account with my partner&nb...
Spotify Star
346 Views
1 replies
0 likes
Hello. Today someone changed the email and password of my spotify premium account. I got an email that my adress had been changed and I sent an email back but I haven't gotten any response yet. I was still able to get on the account using facebook lo...
Hello. Today someone changed the email and password of my spotify premium account. I got an email that my adress had been changed and I sent an email back but I haven't gotten any response y...
Not applicable
438 Views
2 replies
0 likes
Hi, It seems that my account has been stolen. They changed email and password information.I can only access throught facebook connect.It was a premium account. I want my account back, but I've tried to contact with spotify several times.... but no re...
Hi, It seems that my account has been stolen. They changed email and password information. I can only access throught facebook connect. It was a premium account. I want my accou...
Casual Listener
369 Views
3 replies
0 likes
I had been using a credit card for a premium subscription but I got rid of that card so my subscription expired on March 22nd. On April 9th I bought a $10 gift card to use. Everything was working well until the 22nd this month. It seems Spotify tried...
I had been using a credit card for a premium subscription but I got rid of that card so my subscription expired on March 22nd. On April 9th I bought a $10 gift card to use. Everything was...
Not applicable
481 Views
2 replies
0 likes
Upgraded my mobile plan, spark the provider insists they are paying my Spotify premium bill as part of my plan and said I need to contact Spotify regarding the double payment, is there anyway to contact them other than this community board?
Upgraded my mobile plan, spark the provider insists they are paying my Spotify premium bill as part of my plan and said I need to contact Spotify regarding the double payment, is there anyway to cont...
Not applicable
243 Views
1 replies
0 likes
Ich habe eine Mail von Spotify erhalten die besagt: "Deine Spotify Unlimited Zahlung über PayPal wurde leider abgelehnt."Das Problem ist, dass ich Spotify als Telekom-Entertain-Kunde gebucht habe und auch an die Deutsche Telekom bezahle. Der Support ...
Ich habe eine Mail von Spotify erhalten die besagt: "Deine Spotify Unlimited Zahlung über PayPal wurde leider abgelehnt." Das Problem ist, dass ich Spotify als Telekom-Entertain-Kunde gebucht habe u...
Not applicable
351 Views
1 replies
0 likes
First Problem: In the Philippines, a 9 PHP premium for 3 months was offered. So, without hesitation, I signed up for it and ended up paying for 129 PHP/month and then it said that my spotify account is located in Sweden. (Sorry for the language) But,...
First Problem: In the Philippines, a 9 PHP premium for 3 months was offered. So, without hesitation, I signed up for it and ended up paying for 129 PHP/month and then it said that my spotify...
Not applicable
300 Views
1 replies
0 likes
My issue is easier to understand if I use a bullet list: I created my account years ago (2012?) with a username and password. The password is an old one and was compromised years ago. At some point my account merged with my Facebook accountRecently I...
My issue is easier to understand if I use a bullet list: I created my account years ago (2012?) with a username and password. The password is an old one and was compromised years ago. ...
Not applicable
286 Views
1 replies
0 likes
Alright, so someone obtained my password and has changed it to log me out. Luckily I still have one instance of spotify open with my account in use. Unfortunately, my email is wrong and I cannot just change the password. I have facebook connected for...
Alright, so someone obtained my password and has changed it to log me out. Luckily I still have one instance of spotify open with my account in use. Unfortunately, my email is wrong an...
Not applicable
1509 Views
3 replies
0 likes
I activate the premium via cosmote i pay and cosmote said that i have activate it. Also i have syc my spotify account and my number with the spotify account.But after all i still on free version !
I activate the premium via cosmote i pay and cosmote said that i have activate it. Also i have syc my spotify account and my number with the spotify account.But after all i still on free version !
Newbie
420 Views
2 replies
0 likes
How come can sold out???!!I don't have credit card then how to subscribe per month like thisI already reload my mol account! Spotify, Subscription,
How come can sold out???!! I don't have credit card then how to subscribe per month like this I already reload my mol account! Spotify, Subscription,
Casual Listener
1119 Views
5 replies
0 likes
My credit card has been billed but I have received several emails stating that payment failed and now my premium has been affected I'm not sure how to get in touch with anyone
My credit card has been billed but I have received several emails stating that payment failed and now my premium has been affected I'm not sure how to get in touch with anyone
Not applicable
300 Views
1 replies
0 likes
