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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81293 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
656063 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
736992 Views
18 replies
29 likes
Is it possible to temporarily log out someone on my family account without deleting them?
Is it possible to temporarily log out someone on my family account without deleting them?
226 Views
0 replies
0 likes
My sister and I live under the same address, but every 2 months I have to go to a different city to continue my studies. I stay on that different city for about 4 months. So it's 2 months living with her, and then 4 months away. Is it possible for me...
My sister and I live under the same address, but every 2 months I have to go to a different city to continue my studies. I stay on that different city for about 4 months. So it's 2 months living with...
155 Views
0 replies
0 likes
I tried to cancel my subscription and when I get to the point where I have to put in my password to confirm the cancellation, it keeps saying password incorrect, even though I'm 100% sure I put in the right one - I even changed it once and tried with...
I tried to cancel my subscription and when I get to the point where I have to put in my password to confirm the cancellation, it keeps saying password incorrect, even though I'm 100% sure I put in th...
183 Views
0 replies
0 likes
I am having issues with my spotify premium account. It is not allowing me to use any payment method in order to renew my subscription. This has been going on for some time now and I cannot find a solution.
I am having issues with my spotify premium account. It is not allowing me to use any payment method in order to renew my subscription. This has been going on for some time now and I cannot find a sol...
Casual Listener
258 Views
1 replies
0 likes
Cancelled my Spotify premium a couple of weeks ago and still got charged £9.99 today. Is this a common problem, anyone know what I can do?
Cancelled my Spotify premium a couple of weeks ago and still got charged £9.99 today. Is this a common problem, anyone know what I can do?
Community Legend
221 Views
1 replies
0 likes
Love my friend for getting me a spotify premium account but the user name...can i change it?
Love my friend for getting me a spotify premium account but the user name...can i change it?
Spotify Star
195 Views
1 replies
0 likes
Hi,I have one premium account that i use username stma23, and I also pay for another account wich i dont have the username for.It was an arangement with an old friend.Now I want to stop paying the other account.Last transaction 21st of jan was marked...
Hi, I have one premium account that i use username stma23, and I also pay for another account wich i dont have the username for. It was an arangement with an old friend. Now I want to stop paying ...
154 Views
0 replies
0 likes
Someone hack my account and set a picture in my profile, how can I change it???
Someone hack my account and set a picture in my profile, how can I change it???
177 Views
0 replies
0 likes
Hi, I dont know why but everytime i try to suscribe to the premuim account it doesnt work. it says that there was an issue with the card but do not worry that there werent any charges made to my card. The thing is, i tried byuing a gift card and also...
Hi, I dont know why but everytime i try to suscribe to the premuim account it doesnt work. it says that there was an issue with the card but do not worry that there werent any charges ...
Community Legend
724 Views
10 replies
0 likes
I need to delink my spotify and facebook accounts, I followed the instructions on the help pages (starting a new account, sending message to spotify etc). I received an email back from spotify saying use the community and faq pages, are they actually...
I need to delink my spotify and facebook accounts, I followed the instructions on the help pages (starting a new account, sending message to spotify etc). I received an email back from spoti...
Community Legend
307 Views
1 replies
0 likes
Hello, I just activated my Spotify premium with my Facebook account because my dad didn't know how to get this working.But I'm not the one who's listening to Spotify that much, he is. So I'm currently figuring out how to change the Spotify premium to...
Hello, I just activated my Spotify premium with my Facebook account because my dad didn't know how to get this working. But I'm not the one who's listening to Spotify that much, he is. So I...
175 Views
0 replies
0 likes
Hi guys, I have a UK based account which I am trying to change to Hong Kong so I can use a gift card. My premium has run out. I get to the update details screen and change my country to Hong Kong but after this it still only gives me the option of cr...
Hi guys, I have a UK based account which I am trying to change to Hong Kong so I can use a gift card. My premium has run out. I get to the update details screen and change my country to Hong Kong but...
Casual Listener
886 Views
2 replies
0 likes
Hello,I'm going to try to be decent in this message as I know it's not your fault this happened but I'm furious!I signed up for a FREE trial and sent you an email canceling well before the required time but still got charged so I sent another email a...
Hello, I'm going to try to be decent in this message as I know it's not your fault this happened but I'm furious! I signed up for a FREE trial and sent you an email canceling well before the requir...
Spotify
647 Views
7 replies
0 likes
Hello, Google maps and Waze have the option to split music and audio prompts (Bluetooth and phone speaker). The problem is when I activate that after a GPS prompt the music on Bluetooth stops.I have by default this setup because if I am less inning F...
Hello, Google maps and Waze have the option to split music and audio prompts (Bluetooth and phone speaker). The problem is when I activate that after a GPS prompt the music on Bluetooth stops. I hav...
621 Views
0 replies
0 likes
My playlist are offline I would love it if you could reset it for me
My playlist are offline I would love it if you could reset it for me
203 Views
0 replies
0 likes
I useFacebook to login into Spotify, which was working perfectly fine even about three days ago. I was using Spotify on Windows, PS4 and my phone as well but when I try to open Spotify on my phone, today, I got the message that I'm trying to login fr...
I useFacebook to login into Spotify, which was working perfectly fine even about three days ago. I was using Spotify on Windows, PS4 and my phone as well but when I try to open Spotify on my phone, t...
Casual Listener
354 Views
1 replies
0 likes
I want to update my premium subscription to a student account to start paying less but I can't!!! I keep getting this message!!! "Unfortunately, there is no support at the moment to make this type of change to your subscription. Contact our customer ...
I want to update my premium subscription to a student account to start paying less but I can't!!! I keep getting this message!!! "Unfortunately, there is no support at the mo...
Community Legend
501 Views
4 replies
0 likes
I can't login to my account even after changing passwords. I keep receiving Error 3 code. Can anyone help??
I can't login to my account even after changing passwords. I keep receiving Error 3 code. Can anyone help??
Community Legend
757 Views
6 replies
0 likes
Have a 3 months premium acct from globe...I tried activating it via spotify.globe.com.ph/go. But after the page where you enter userID and password, where you click allow globe to connect to spotify account, the page goes blank. So I thought that's o...
Have a 3 months premium acct from globe...I tried activating it via spotify.globe.com.ph/go. But after the page where you enter userID and password, where you click allow globe to connect to spotify ...
Casual Listener
396 Views
1 replies
0 likes
My husband just upgraded to Spotify family plan so he put in to email me the invite but for some reason I am not getting the email. He has tried twice. I did look in spam but not there
My husband just upgraded to Spotify family plan so he put in to email me the invite but for some reason I am not getting the email. He has tried twice. I did look in spam but not there
Spotify Star
205 Views
1 replies
0 likes
