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hi,i was trying to change the country cause i usually use the thailand
one and now change it to australia by accident but i can’t change it
back to thailand i clicked on edit profile but i can’t clicked change
the country
So basically whenever i try to log into my account via gmail i get a
popup telling me that this email isnt linked. so then i change my
password via the email "that isnt linked" and then when i try to link
gmail thru the account page where it show tha...
Last year around October or so, I cancelled spotify premium, but I
realized today after join with sparks to get my spotify premium back I
have been charged all this months without knowing, and using the
premium. I would like to know what happened, an...
Last year around October or so, I cancelled spotify premium, but I realized today after join with sparks to get my spotify premium back I have been charged all this months without knowing, and using ...
I had subscribed for the free 30 day premium, I tried cancelling from my
iphone the day it expired and spotify wuld not give me a confirmation.
It only took me to tha page that asked why I wanted to cancel. Finally a
few days later when I tried again...
I had subscribed for the free 30 day premium, I tried cancelling from my iphone the day it expired and spotify wuld not give me a confirmation. It only took me to tha page that asked why I wanted to ...
Dear spotifyThis morning i payed the monthly payment of 9,99 but i
rememberd that i already payed that recently. So how is it possible that
i pay 9,99 on the 30th of march and 9,99 on the 21st of april? And What
happens to the other 9 days? Thankyou
Dear spotify This morning i payed the monthly payment of 9,99 but i rememberd that i already payed that recently. So how is it possible that i pay 9,99 on the 30th of march and 9,99 on the 21st of a...
Hello,after receive spotify e-mail to set device password,i follow the
link create the pass and confirm password,though it appears a red tag
stating "There was a problem setting your password". Can anybody help to
set the device password so that i ca...
Hello,after receive spotify e-mail to set device password,i follow the link create the pass and confirm password,though it appears a red tag stating "There was a problem setting your password". &nbs...
Please help me. I've been in contact with Spotify support as I have been
charged twice for the premium service.I was being helped by someone
called Francis who I sent a bank statement to. I've cancelled premium
and blocked payments from my card. Now ...
Please help me. I've been in contact with Spotify support as I have been charged twice for the premium service. I was being helped by someone called Francis who I sent a bank statement to. I've canc...
Hi, Last week I listened to a suggested album which I liked, but I
didn't save it. It's apparently gone for good from my history and I
can't find it in my suggestions again. I barely remember the cover
(which was pink, blue, yellow-ish), I don't reme...
Hi, Last week I listened to a suggested album which I liked, but I didn't save it. It's apparently gone for good from my history and I can't find it in my suggestions again. I barely remembe...
I thought I canceled my Spotify premium, apparently I did not. They took
the money out of the account on the 11th of this month (April 2016). Is
there any way I can get a refund?. I desperately desperately need this
refund. I cannot afford the premiu...
I thought I canceled my Spotify premium, apparently I did not. They took the money out of the account on the 11th of this month (April 2016). Is there any way I can get a refund?. I desperately despe...
I'm following an artist, however I want to unfollow them. I'm aware of
how to do so, but when I click on unfollow it does so, but I'm still
following on my artist page. It's annoying me.
I'm following an artist, however I want to unfollow them. I'm aware of how to do so, but when I click on unfollow it does so, but I'm still following on my artist page. It's annoying me.
My credit card expired so I received an email from spotify asking me to
update my detail with the new card. I did this and now I'm being charged
twice every month. Also, I log in to my account from my laptop (using
the same email and password as I've...
My credit card expired so I received an email from spotify asking me to update my detail with the new card. I did this and now I'm being charged twice every month. Also, I log in to my...
I'm a premium member of spotify and I need the password to log in the
spotify app.The question is:- I don't remember my password.- My email is
wrong. ¿Where I can write us to change my email adress?Thx.
I'm a premium member of spotify and I need the password to log in the spotify app. The question is: - I don't remember my password. - My email is wrong. ¿Where I can write us to change my...
I can't log into my account and it says the username and password is
incorrect but its not... I tried resetting my password and tried again
and I still have the same issue. Please help! I would love to get back
on my account and listen to my music. P...
I can't log into my account and it says the username and password is incorrect but its not... I tried resetting my password and tried again and I still have the same issue. Please help! I would love ...
I have a Spotify account (under an old email) that was linked via
Facebook. I cancelled / deleted my facebook account. Spotify is still
charging my credit card and I cannot login to cancel / change my email /
etc. What do I do?
I have a Spotify account (under an old email) that was linked via Facebook. I cancelled / deleted my facebook account. Spotify is still charging my credit card an...
Hi all. I apologize in advance if this post is confusing. I'm thinking
of signing up for a family plan with some friends, but I'm not sure
about when would be the best time for us to sign up and who should be
the admin user. Here are the people who w...
Hi all. I apologize in advance if this post is confusing. I'm thinking of signing up for a family plan with some friends, but I'm not sure about when would be the best time for us to sign up and...
Hey everybody, i am using Spotify since a couple of years as a premium
member. Since I am now a student it would be nice to pay now 50% less.Do
you now how to change that in the account? Thanks a lot for your help!
Best regardsMarius
Hey everybody, i am using Spotify since a couple of years as a premium member. Since I am now a student it would be nice to pay now 50% less. Do you now how to change that in the account? ...
Hi.. Does spotify 3months promo needed you to pay regular first?It is
stated there that first 3months is only 9php But I cant buy it?Im using
PayMaya with 100php.. Please reply ASAP.
Hi.. Does spotify 3months promo needed you to pay regular first? It is stated there that first 3months is only 9php But I cant buy it? Im using PayMaya with 100php.. Please reply ...