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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76071 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93714 Views
9 replies
2 likes
I glanced at my phone this morning, and someone had added a device named "Christina" to my account, which I could not remove by itself. I kept removing the device and it kept telling me "Cannot remove this device" SO I did what anyone would do to a f...
I glanced at my phone this morning, and someone had added a device named "Christina" to my account, which I could not remove by itself. I kept removing the device and it kept telling m...
Not applicable
354 Views
1 replies
0 likes
Hi there I have just tried to upgrade to Premium (with 30 days trial), but the page doesn't work. It keeps loading forever and the respective button does not work. The loading symbol keeps spinning infinitely. It looks like this: I have tried it on d...
Hi there I have just tried to upgrade to Premium (with 30 days trial), but the page doesn't work. It keeps loading forever and the respective button does not work. The loading symbol keeps s...
Roadie
341 Views
1 replies
1 likes
I've got spotify premium and use it at work on the offline mode it used to work perfect but now after every song I have to press forward to the next song because it keeps freezing. It does this on my tablet and on my mobile any suggestions?
I've got spotify premium and use it at work on the offline mode it used to work perfect but now after every song I have to press forward to the next song because it keeps freezing. It does this on my...
Roadie
326 Views
1 replies
0 likes
Dear reader, As of last Saturday my other account has vanished. I have no means of login into my account. I tried the following things:Login via the website: unsuccessfulLogin via the desktop application: unsuccessfulLogin on my mobile: unsuccessfulL...
Dear reader, As of last Saturday my other account has vanished. I have no means of login into my account. I tried the following things: Login via the website: unsucc...
Casual Listener
536 Views
2 replies
0 likes
I tried to get the student discount but said they couldn't verify I was a student so I have up and now I'm seeing a $5.40 charge on my card by Spotify
I tried to get the student discount but said they couldn't verify I was a student so I have up and now I'm seeing a $5.40 charge on my card by Spotify
Community Legend
358 Views
1 replies
0 likes
Hi, I am wondering if I still have the free premium trial if I buy a premium subscription and stop paying for it.For example, I buy premium for 2 months, and cancel it. Do I still have the free 30 day trial? Thanks.
Hi, I am wondering if I still have the free premium trial if I buy a premium subscription and stop paying for it. For example, I buy premium for 2 months, and cancel it. Do I still have the...
Community Legend
596 Views
1 replies
0 likes
I've been trying for weeks to change my country from Australia to Hong Kong so I can pay for it with my bank account there - but every time I change country, it never saves it and won't allow me to use my HK paypal to pay. Can an admin just change my...
I've been trying for weeks to change my country from Australia to Hong Kong so I can pay for it with my bank account there - but every time I change country, it never saves it and won't allow me to u...
Community Legend
303 Views
1 replies
0 likes
I saw Premium advertised at $11.99. When I subscribed my confirmation said I would be charged $14.99.Why? And how do I get it changed when there is no support number or online helpThanksAndrew
I saw Premium advertised at $11.99. When I subscribed my confirmation said I would be charged $14.99. Why? And how do I get it changed when there is no support number or online help Thanks Andrew
Community Legend
234 Views
1 replies
0 likes
Hi,My uncle suscribed to Premium a few months ago. However, his account looks like a Free account... If I log into Spotifywith his credentials and look at his profile, it says "Free account". I'm attaching his credit card statement. My uncle's userna...
Hi, My uncle suscribed to Premium a few months ago. However, his account looks like a Free account... If I log into Spotifywith his credentials and look at his pro...
Community Legend
226 Views
1 replies
0 likes
I keep getting an Error 2 when trying to log in. Can anyone help with this?
I keep getting an Error 2 when trying to log in. Can anyone help with this?
Community Legend
323 Views
1 replies
0 likes
i need a refund for spotify quickly, i cant afford i right now. i cancelled my subscription on the day of renewal, a mere 2 hours after being charged, I really need to get a refund for this please.
i need a refund for spotify quickly, i cant afford i right now. i cancelled my subscription on the day of renewal, a mere 2 hours after being charged, I really need to get a refund for this please.
Community Legend
337 Views
1 replies
0 likes
Hi I've been using spotify for ages and have never experienced any problems at all with the service until last week. I don't know how or why but someone is using my account and that person has changed the emailadress to the account, keep in mind that...
Hi I've been using spotify for ages and have never experienced any problems at all with the service until last week. I don't know how or why but someone is using my account and that person h...
Community Legend
447 Views
1 replies
0 likes
Hey I have this problem that when I started using spotify I used appel but now I use android and have been for long time but they are billing me via iTunes is there a way to cancel with out using itunes?
Hey I have this problem that when I started using spotify I used appel but now I use android and have been for long time but they are billing me via iTunes is there a way to cancel with out using itu...
Community Legend
282 Views
1 replies
0 likes
Why cant i subscribe to premium? It always says i need to enable javascript but i already enabled it.. It keeps going back and forth to the payment option.. Then its not giving me option to enter my card info for credit card it just keep loading.. I ...
Why cant i subscribe to premium? It always says i need to enable javascript but i already enabled it.. It keeps going back and forth to the payment option.. Then its not giving me option to enter my ...
Community Legend
291 Views
1 replies
0 likes
Hello, I am having the same problem as the other folks. I lived in Italy for a year and set up my Spotify account there.I already tried to change country in my profile settings but was not able to - it was an only option and I couldn't type either.Ca...
Hello, I am having the same problem as the other folks. I lived in Italy for a year and set up my Spotify account there. I already tried to change country in my profile settings but was not able to ...
Casual Listener
644 Views
3 replies
0 likes
Dear SpotifyI was emailed I had a missed payment on my account this morning. I'm.not sure why as the funds are there? My concern is this miss payment affects my credit score?As soon as I received the email from Spotify I actioned the steps to get pre...
Dear Spotify I was emailed I had a missed payment on my account this morning. I'm.not sure why as the funds are there? My concern is this miss payment affects my credit score? As soon as I rece...
Casual Listener
893 Views
1 replies
0 likes
Hi Spotify, My premium subscription seems to have been cancelled without my authorisation - I was last billed in Feb and March, but not for April. My credit card hasn't changed or expired, and given that the last two months were billed without issues...
Hi Spotify, My premium subscription seems to have been cancelled without my authorisation - I was last billed in Feb and March, but not for April. My credit card hasn't changed or expired, a...
Casual Listener
882 Views
2 replies
0 likes
Hi, I have my artist profile under My name Jacob James and I've just seen someone else out with the same name is linked to my profile
Hi, I have my artist profile under My name Jacob James and I've just seen someone else out with the same name is linked to my profile
Spotify Star
725 Views
5 replies
0 likes
I am running a label. I would like to setup a label account with Spotify. I am not interested in using aggregators at this time. Please advise on the requirements and/or contacts to get started.Kind regards
I am running a label. I would like to setup a label account with Spotify. I am not interested in using aggregators at this time. Please advise on the requirements and/or contacts to get started. K...
Casual Listener
588 Views
1 replies
0 likes
I clicked on the link on spotify's website to get 3 months of premium for 9 pesos and it charged me the regular 129 for just one month.
I clicked on the link on spotify's website to get 3 months of premium for 9 pesos and it charged me the regular 129 for just one month.
Community Legend
527 Views
3 replies
0 likes
