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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • 11146330189
  • Casual Listener
  • 222328 Views
  • 731 replies
  • 70 likes
  • Account
  • 222328 Views
  • 731 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1111519 Views
  • 118 replies
  • 106 likes
  • Account
  • 1111519 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 58702 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 58702 Views
  • 61 replies
  • 8 likes

student account issues

i'm currently trying to switch to a student accout and when i get to the part about having to put my university it doesn't show up. i attend saint leo university, but when i type it in college comes up and not showing that i'm a student there. thanks...

  • Newbie
  • i'm currently trying to switch to a student accout and when i get to the part about having to put my university it doesn't show up.    i attend saint leo university, but when i type it in...
  • Adrian12234-us
  • Newbie
  • 108 Views
  • 1 replies
  • 0 likes
  • Account
  • 108 Views
  • 1 replies
  • 0 likes

im getting charged and still saying no subscription

the money came out of my account but stilling saying i need to upgrade ..unstalled the app and reinstalled but still not working also logged out and back it help please!!!

  • Newbie
  • the money came out of my account but stilling saying i need to upgrade ..unstalled the app and reinstalled but still not working also logged out and back it help please!!!
  • Bittencourt
  • Spotify Star
  • 130 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 130 Views
  • 1 replies
  • 0 likes

Solved!! How can I permantantley delete my account? The 'contact form' DOESN'T WORK or seem to exist!

I am fed up of trying to delete my account! Every single time I try to use the 'contact form' like it says to, it re directs me back to the page before it and it DOES NOT WORK and it doesn't even seem to exist! I've tried emailing, tweeting and nobod...

  • Visitor
  • I am fed up of trying to delete my account! Every single time I try to use the 'contact form' like it says to, it re directs me back to the page before it and it DOES NOT WORK and it doesn't even see...
  • user-removed
  • Not applicable
  • 417 Views
  • 5 replies
  • 1 likes
  • 417 Views
  • 5 replies
  • 1 likes

Wrong facebook user linked to my account

My girlfriend has her facebook account linked to my account. How do i take her off and link it back to my facebook? Help please!!!

  • Casual Listener
  • My girlfriend has her facebook account linked to my account. How do i take her off and link it back to my facebook? Help please!!!  
  • jbird1061
  • Casual Listener
  • 139 Views
  • 2 replies
  • 0 likes
  • Account
  • 139 Views
  • 2 replies
  • 0 likes

problems with vodafone partnership

Hi, I have activated a vodafone offer that includes 6 months of free spotify premium, but when I go in my personal page voda.it/entertainment to activate spotify offer there is only an offer for one months of free spotify. Vodafone help desk said to ...

  • Casual Listener
  • Hi,   I have activated a vodafone offer that includes 6 months of free spotify premium, but when  I go in my personal page voda.it/entertainment to activate spotify offer there is on...
  • ene_ire
  • Casual Listener
  • 279 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 279 Views
  • 2 replies
  • 0 likes

Unknown Payment Method?

Hello, I have just subcribed to spotify premium, it is finally successful. However, I do not know what was my payment method. Earlier today, i tried using my credit card multiple times as the screen did not respond and it just refresh onto the same p...

  • Newbie
  • Hello,    I have just subcribed to spotify premium, it is finally successful. However, I do not know what was my payment method.    Earlier today, i tried using my credit card...
  • KatesHere
  • Community Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 119 Views
  • 1 replies
  • 0 likes

Payment Problem (Turkey)

Hello there; It's been almost 5 months that i have premium account but since last week, i keep getting e-mails that my payment wasn't a success and i have to update my payment info. BUT whenever i try to update it, it says i have a problem with my ba...

  • Casual Listener
  • Hello there;   It's been almost 5 months that i have premium account but since last week, i keep getting e-mails that my payment wasn't a success and i have to update my payment info...
  • KatesHere
  • Community Legend
  • 164 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 164 Views
  • 3 replies
  • 0 likes

Applying uni days

I can't apply my uni days code to my new spotify accout because it says the the code is already being used by another account. Need to find out the account details of the account it is being used by so I can change this. Any suggestions?

  • Newbie
  • I can't apply my uni days code to my new spotify accout because it says the the code is already being used by another account. Need to find out the account details of the account it is being used by ...
  • user-removed
  • Not applicable
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 182 Views
  • 1 replies
  • 0 likes

Solved!! HELP ME!!

I am paying for an account i cannot access. I try to write to the help forum, but it says it will answer to an email account that i cannot access, and when i try to change the email, i have to write the password i dont rememeber. when i try to change...

  • Casual Listener
  • I am paying for an account i cannot access. I try to write to the help forum, but it says it will answer to an email account that i cannot access, and when i try to change the email, i have to write ...
  • sarah-donkybutt
  • Casual Listener
  • 272 Views
  • 4 replies
  • 0 likes
  • Account
  • 272 Views
  • 4 replies
  • 0 likes

Trying to delete my account

Hi,I tried to delete my Spotify account a few days ago which didn't succeed.I asked for more help on the Spotify page, still haven't had any news...Please delete my Spotify account, I don't want my private information to be stored without me using th...

  • Visitor
  • Hi, I tried to delete my Spotify account a few days ago which didn't succeed. I asked for more help on the Spotify page, still haven't had any news... Please delete my Spotify account, I don't...
  • user-removed
  • Not applicable
  • 243 Views
  • 6 replies
  • 0 likes
  • Account
    Other
    Security
  • 243 Views
  • 6 replies
  • 0 likes

Having problems with my emailadress!

Hello I'm trying to start using a own spotify but the problem is that my email is already in use so I can't make an account. I have an account thats registered on facebook but i don't whant it to be so connected with facebook. So I would like to dele...

  • Visitor
  • Hello I'm trying to start using a own spotify but the problem is that my email is already in use so I can't make an account. I have an account thats registered on facebook but i don't whant it to be ...
  • philicious27
  • Newbie
  • 189 Views
  • 4 replies
  • 0 likes
  • 189 Views
  • 4 replies
  • 0 likes

Gifting Spotify

Hey guys! Can anyone from the Spotify team let me know if a student can gift another student Spotify Premium at the student price, please?

  • Newbie
  • Hey guys!   Can anyone from the Spotify team let me know if a student can gift another student Spotify Premium at the student price, please?
  • Nico
  • Community Legend
  • 116 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 116 Views
  • 1 replies
  • 0 likes

Where is my profile photo in the app?

First of all I do not have a computer and I shouldn't need one. I only use the app which is a mobile service. I am on iPhone 5 and iPad retina. My operating systems are up-to-date. I'm a premium account user with Spotify. My username is ditzygypsy. A...

  • Newbie
  • First of all I do not have a computer and I shouldn't need one. I only use the app which is a mobile service. I am on iPhone 5 and iPad retina. My operating systems are up-to-date. I'm a premium acco...
  • djmikeystrange
  • Roadie
  • 576 Views
  • 1 replies
  • 0 likes
  • Account
  • 576 Views
  • 1 replies
  • 0 likes

Solved!! I saw a facebook user that is selling a premium account for less than half the price!

Please investigate this https://www.facebook.com/groups/hachisbuysellswap/permalink/1520444471588125/

  • Newbie
  • Please investigate this    https://www.facebook.com/groups/hachisbuysellswap/permalink/1520444471588125/
  • user-removed
  • Not applicable
  • 225 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 225 Views
  • 1 replies
  • 0 likes

Change Country Settings

Hi, I need to change my country back tot UK as it wont let me do it on my profile page. It means my family plan members are unable to activate their account because it says we are not in the same country. my user name is stone090 thanks

  • Casual Listener
  • Hi, I need to change my country back tot UK as it wont let me do it on my profile page.   It means my family plan members are unable to activate their account because it says we are not in the...
  • 1112198400
  • Casual Listener
  • 101 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 101 Views
  • 2 replies
  • 0 likes

Spotify in Japan

I have a Swedish spotify premium account but am moving to Tokyo in january 2016. As far as I understand Spotify is not available in Japan. What do I do - can I use my swedish subscription in japan?

  • Newbie
  • I have a Swedish spotify premium account but am moving to Tokyo in january 2016. As far as I understand Spotify is not available in Japan. What do I do - can I use my swedish subscription in japan? ...
  • ojuice1018
  • Casual Listener
  • 245 Views
  • 2 replies
  • 0 likes
  • Account
  • 245 Views
  • 2 replies
  • 0 likes

Premium subscription in japan?

As a owner of a swedish Spotify premium subscription, will there be any problems if i use it in Japan for 5 months, or are there a maximum usage timelimit where it works abroad?

  • Newbie
  • As a owner of a swedish Spotify premium subscription, will there be any problems if i use it in Japan for 5 months, or are there a maximum usage timelimit where it works abroad?
  • ojuice1018
  • Casual Listener
  • 743 Views
  • 2 replies
  • 0 likes
  • 743 Views
  • 2 replies
  • 0 likes

Fido: Removing Premium Feature

Hi, I wanted to deactivate my current Premium plan through Fido (not the free 2 year subscription, but the discounted price) as I have another phone plan that comes with the 2 years. I've contacted Fido, which then told me to contact Spotify, which t...

  • Newbie
  • Hi,   I wanted to deactivate my current Premium plan through Fido (not the free 2 year subscription, but the discounted price) as I have another phone plan that comes with the 2 years.  ...
  • daviniachew
  • Newbie
  • 1209 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 1209 Views
  • 1 replies
  • 1 likes

Never signed up to spotify premium but still charged.

I have been signed up to spotify free for a while but I see spotify charged me $12.99 last night from my bank account. My spotify is still free, why was I charged?

  • Newbie
  • I have been signed up to spotify free for a while but I see spotify charged me $12.99 last night from my bank account. My spotify is still free, why was I charged?
  • KatesHere
  • Community Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 143 Views
  • 1 replies
  • 0 likes

Register password for other devices , not accepting any passwords

Hi, I am trying to register a new password to use with other devices (the triode plugin for slimserver). I received a link in my email. Then I can type my new password, and the a second time. All the passwords I have tried are not valid.What are the ...

  • Regular
  • Hi,   I am trying to register a new password to use with other devices (the triode plugin for slimserver). I received a link in my email. Then I can type my new password, and the a second time...
  • kit-kat
  • Regular
  • 288 Views
  • 8 replies
  • 0 likes
  • Premium
  • 288 Views
  • 8 replies
  • 0 likes