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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 262997 Views
  • 790 replies
  • 81 likes
  • Account
  • 262997 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1129041 Views
  • 118 replies
  • 106 likes
  • Account
  • 1129041 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71964 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71964 Views
  • 63 replies
  • 8 likes

cobro indebido

Hola. Como Puedo Solucionar heno Meses Que Me Cobran 5 vveces 9,99 y me abonan 2 veces 9,99 episodios finales Episodios Con El Resultado Mí Cobran 3 Veces 9,99.

  • Newbie
  •  Hola. Como Puedo Solucionar heno Meses Que Me Cobran 5 vveces 9,99 y me abonan 2 veces 9,99 episodios finales Episodios Con El Resultado Mí Cobran 3 Veces 9,99.
  • soytucarpintero
  • Newbie
  • 116 Views
  • 1 replies
  • 0 likes
  • Other
  • 116 Views
  • 1 replies
  • 0 likes

Searching for usernames

Hey, My facebook friends can only find me on spotify by searching my username rather than my actual name, even though I'm connected to facebook. Any ideas why?

  • Casual Listener
  • Hey,   My facebook friends can only find me on spotify by searching my username rather than my actual name, even though I'm connected to facebook. Any ideas why?
  • 61 Views
  • 0 replies
  • 0 likes
  • Account
    Other
  • 61 Views
  • 0 replies
  • 0 likes

Test premium account for family

Hello, i order allready the family account with 5 people. Is the first month free for all ?

  • Casual Listener
  • Hello, i order allready the family account with 5 people. Is the first month free for all ?
  • kbrooksc
  • Community Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
  • 140 Views
  • 1 replies
  • 0 likes

Language changing

Whilst trying to unsuccessfully subscribe to Premium, my account has changed to Malaysian! I have not changed the country in the profile as it still shows as Australia. not only is not being able to subscribe painful, I can no longer read any of the ...

  • Newbie
  • Whilst trying to unsuccessfully subscribe to Premium, my account has changed to Malaysian! I have not changed the country in the profile as it still shows as Australia. not only is not being able to ...
  • kbrooksc
  • Community Legend
  • 81 Views
  • 1 replies
  • 0 likes
  • Account
  • 81 Views
  • 1 replies
  • 0 likes

I was charged and I don't have a premium account

I don't have a premium spotify account, but I checked my bank statement and I was charged recently. I have no clue how, and I need to resolve this asap

  • Visitor
  • I don't have a premium spotify account, but I checked my bank statement and I was charged recently. I have no clue how, and I need to resolve this asap
  • kbrooksc
  • Community Legend
  • 106 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 106 Views
  • 1 replies
  • 0 likes

Can't login and I know my username and pw is correct

Hi guys, I'm a premium member and the other day I accidently logged out of my account and I can't get back in. I know my username and password is correct but it says it isn't. So I click on "forgot username and password" put in my username and then i...

  • Casual Listener
  • Hi guys,   I'm a premium member and the other day I accidently logged out of my account and I can't get back in. I know my username and password is correct but it says it isn't. So I click on ...
  • cjimenez
  • Casual Listener
  • 136 Views
  • 3 replies
  • 0 likes
  • Login
  • 136 Views
  • 3 replies
  • 0 likes

Premium Removed from my Account, Playlists Missing

I have been a Spotify premium user for well over a year. All day yesterday I was able to use Spotify on all of my devices without issue. This morning, my playlists have disappeared and I'm being listed as a Free user on all devices. When I check acco...

  • Visitor
  • I have been a Spotify premium user for well over a year. All day yesterday I was able to use Spotify on all of my devices without issue. This morning, my playlists have disappeared and I'm being list...
  • kbrooksc
  • Community Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 139 Views
  • 1 replies
  • 0 likes

wrong facebook

for some reason my account seems to be linked up to the wrng facebbok account and would like to change to have my own facebook accosiated with spoitfy

  • Newbie
  • for some reason my account seems to be linked up to the wrng facebbok account and would like to change to have my own facebook accosiated with spoitfy
  • kbrooksc
  • Community Legend
  • 89 Views
  • 1 replies
  • 0 likes
  • Account
  • 89 Views
  • 1 replies
  • 0 likes

tengo cuenta premium, pero me aparece free

Hola, el 22 de noviembre me suscribi a la prueba de 30 días de la cuenta premium, según los términos si yo no la daba de baja se iba a debitar de mi tarjeta el monto de la suscripción todos los meses, el 22 de diciembre me apareció en el resúmen de l...

  • Newbie
  • Hola, el 22 de noviembre me suscribi a la prueba de 30 días de la cuenta premium, según los términos si yo no la daba de baja se  iba a debitar de mi tarjeta el monto de la suscripción todos los...
  • Steph_B
  • Roadie
  • 1176 Views
  • 3 replies
  • 0 likes
  • Free
  • 1176 Views
  • 3 replies
  • 0 likes

IS SPOTIFY BROKEN??

Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.I am getting this message when trying to update payment. However, this is FALSE becuase i have already call...

  • Casual Listener
  • Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method. I am getting this message when trying to update payme...
  • Artherlo
  • Newbie
  • 212 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 212 Views
  • 6 replies
  • 0 likes

I submitted an inquiry about something, no response and need the issue dealt with.

My issue as of currently is that I tried buying the 'student discount'. Long story short, I clicked on it about three times and it charged me for those times even though I was denied it. This is my real problem, and I really need it resolved, however...

  • Casual Listener
  • My issue as of currently is that I tried buying the 'student discount'. Long story short, I clicked on it about three times and it charged me for those times even though I was denied it. This is my r...
  • KatesHere
  • Community Legend
  • 121 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 121 Views
  • 3 replies
  • 0 likes

two spotify accounts

Hi there, I have a premium account that wasnt connected to facebook, I tried to connect my account to facebook and somehow I have ended up with two spotify accounts, one that has all my playlists and one that is connected to facebook but no playlists...

  • Newbie
  • Hi there, I have a premium account that wasnt connected to facebook, I tried to connect my account to facebook and somehow I have ended up with two spotify accounts, one that has all my playlists and...
  • Bittencourt
  • Spotify Star
  • 77 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 77 Views
  • 1 replies
  • 0 likes

Premium. At 12,99

Hi, I subscribed spotify by Spotify App (iOS). Why have I been charged of 12,99 euro instead of 9,99 euro? Thanks

  • Newbie
  • Hi,  I subscribed spotify by Spotify App (iOS). Why  have I been charged of 12,99 euro instead of 9,99 euro?    Thanks  
  • Bittencourt
  • Spotify Star
  • 409 Views
  • 1 replies
  • 0 likes
  • Premium
  • 409 Views
  • 1 replies
  • 0 likes

Why the hell are you serving me video ads when I pay a monthly subscription?

So I'm a paying member, I should be exempt from advertisements and annoyances, right? Well apparently not anymore! I update my client and the first thing I'm greeted with is a video advertisement for "new fresh & now", which appears any time I load u...

  • Casual Listener
  • So I'm a paying member, I should be exempt from advertisements and annoyances, right?   Well apparently not anymore!   I update my client and the first thing I'm greeted with is a video...
  • exnine
  • Casual Listener
  • 126 Views
  • 1 replies
  • 1 likes
  • Premium
    Subscription
  • 126 Views
  • 1 replies
  • 1 likes

Signing in in to someone else his account

Hi all,When I log in to Spotify on my phone or computer with my own login credentials i'm logging in to someones else his account.This is realyl strange. When I look at the account which is logged in I see my own username etc. But all my playlists ar...

  • Casual Listener
  • Hi all, When I log in to Spotify on my phone or computer with my own login credentials i'm logging in to someones else his account. This is realyl strange. When I look at the account which is l...
  • Jon_UK
  • Roadie
  • 1697 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 1697 Views
  • 4 replies
  • 0 likes

unauthorized purchases

I have a charge on my bank statement that was not authorized by me. Anyone know how to speak with a representative of Spotify? I emailed them and got a response saying to go to the community.

  • Casual Listener
  • I have a charge on my bank statement that was not authorized by me. Anyone know how to speak with a representative of Spotify? I emailed them and got a response saying to go to the community.
  • aggravated29
  • Casual Listener
  • 100 Views
  • 2 replies
  • 0 likes
  • Account
  • 100 Views
  • 2 replies
  • 0 likes

Playlists lost

Some how most of my playlists have been removed. I was recently in New Zealand and took a local preparid mobile abonnement with sporify primium included. Now that I have returned to Europe I updated my profile with my new location and installed anoth...

  • Newbie
  • Some  how most of my playlists have  been removed. I was recently in  New Zealand and  took a local preparid mobile abonnement with sporify primium included. Now that I have&...
  • KatesHere
  • Community Legend
  • 121 Views
  • 1 replies
  • 0 likes
  • Other
  • 121 Views
  • 1 replies
  • 0 likes

Solved!! Can't Reach Contact Form

Hello, I've been a Premium Spotify subscriber for some time now, but I am trying to close my account. I am trying to deactivate my Facebook but I would like to continue using Spotify Premium, so I have no choice but to create a new account and subscr...

  • Casual Listener
  • Hello,   I've been a Premium Spotify subscriber for some time now, but I am trying to close my account. I am trying to deactivate my Facebook but I would like to continue using Spotify Premium...
  • KatesHere
  • Community Legend
  • 1551 Views
  • 11 replies
  • 2 likes
  • Account
  • 1551 Views
  • 11 replies
  • 2 likes

Lost access to account

Hi, I tried to log in to my spotify account but can't remember the password. I tried to reset my password and found out that the email associated with the account has been disabled by Google. Is there any way I can reset the email associated with the...

  • Casual Listener
  • Hi, I tried to log in to my spotify account but can't remember the password. I tried to reset my password and found out that the email associated with the account has been disabled by Google. Is ther...
  • Bittencourt
  • Spotify Star
  • 143 Views
  • 3 replies
  • 0 likes
  • Account
  • 143 Views
  • 3 replies
  • 0 likes

Solved!! Weird changes in my account, it might have been compromised

Hello, Today when I executed Spotify on my computer it couldn't log in. I recovered and changed the password but when I entered Spotify I found some changes. All of my playlists had been deleted (I restored them, that's not a big problem) and, more i...

  • Casual Listener
  • Hello,   Today when I executed Spotify on my computer it couldn't log in. I recovered and changed the password but when I entered Spotify I found some changes. All of my playlists had bee...
  • MauriceMV
  • Spotify Star
  • 126 Views
  • 1 replies
  • 0 likes
  • Security
    Subscription
  • 126 Views
  • 1 replies
  • 0 likes