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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
82116 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
657598 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
739005 Views
18 replies
29 likes
Hi, I used an old Sony PlayStation Network Account and linked it to my spotify account but now I have forgotten my PSN Account and I created another one but wen I try to sync it with Spotify, I can't. I need help unlinking my Spotify Account from the...
Hi, I used an old Sony PlayStation Network Account and linked it to my spotify account but now I have forgotten my PSN Account and I created another one but wen I try to sync it with Spotify...
Community Legend
375 Views
3 replies
0 likes
Hello,I already have Spotify premium, but now I've started to go to university and I wanted to know if I can change to Spotify Student premium? How does it work?Greetings,Tamara
Hello, I already have Spotify premium, but now I've started to go to university and I wanted to know if I can change to Spotify Student premium? How does it work? Greetings, Tamara
Community Legend
333 Views
1 replies
0 likes
Hi: My premium account has been hacked, it says "Listening on BS05B-AA9F69305" and I have no idea who or what that is. I've managed to change my password but I'm not sure if they can change it back. I see playlists created by this person... What next...
Hi: My premium account has been hacked, it says "Listening on BS05B-AA9F69305" and I have no idea who or what that is. I've managed to change my password but I'm not sure if they can change ...
Casual Listener
480 Views
2 replies
0 likes
I don't get it, I used to have premium a while back and I was paying 9.99 a month, but now I come back and its forcing me to pay over 116$ for a year, I do t want to pay for a year right off the bat! Yet everywhere i look, on the spotify site, on spo...
I don't get it, I used to have premium a while back and I was paying 9.99 a month, but now I come back and its forcing me to pay over 116$ for a year, I do t want to pay for a year right off the bat!...
Casual Listener
509 Views
2 replies
0 likes
Hi there I've been a premium account holder for over a year and have always been able to play the music I've downloaded (with the 'available offline' box checked) via my ipad when offline. However the last couple of months I've been having trouble wi...
Hi there I've been a premium account holder for over a year and have always been able to play the music I've downloaded (with the 'available offline' box checked) via my ipad when of...
Casual Listener
798 Views
4 replies
0 likes
How do I make sure I have the latest version of the android client
How do I make sure I have the latest version of the android client
Community Legend
512 Views
1 replies
0 likes
I want to pay you but I can't. Please help. I want my music back.
I want to pay you but I can't. Please help. I want my music back.
Community Legend
268 Views
1 replies
0 likes
I cancelled my premium and am still being charged for a extra 2 months now???? Help
I cancelled my premium and am still being charged for a extra 2 months now???? Help
Community Legend
1937 Views
1 replies
0 likes
Good morning , I tried to cancel the account a few days ago , and to my surprise I had to pay the subscription. I ask you to please give me back payment and cancel the subscription . It is a matter of necessity. Thank you very much
Good morning , I tried to cancel the account a few days ago , and to my surprise I had to pay the subscription. I ask you to please give me back payment and cancel the subscription . It is a matter o...
Community Legend
259 Views
1 replies
0 likes
I recently got a new debit card, but I can't change this information on my account: when I try entering the card number, it says it's in the wrong format (it is not, I checked several times). I am french by the way, so the format is: 4975 **** **** *...
I recently got a new debit card, but I can't change this information on my account: when I try entering the card number, it says it's in the wrong format (it is not, I checked several times). I am fr...
Community Legend
307 Views
1 replies
0 likes
Hello, I have been trying to close my account but the only option seems to be via the Contact Form which I have requested closure through about 3 times already. I simply get an automated message back saying that I should check the Community for help ...
Hello, I have been trying to close my account but the only option seems to be via the Contact Form which I have requested closure through about 3 times already. I simply get an automat...
Community Legend
251 Views
1 replies
0 likes
I was trying to get premium and clicked student account instead. I was charged for the student account and premium account. I only want premium. How do I get my refund?
I was trying to get premium and clicked student account instead. I was charged for the student account and premium account. I only want premium. How do I get my refund?
Spotify Legend
268 Views
1 replies
0 likes
The latest version will not stay open and keeps crashing, anybody else experiencing this?
The latest version will not stay open and keeps crashing, anybody else experiencing this?
Roadie
311 Views
1 replies
0 likes
So, I never really use spotify anymore and it's kinda bothersome having to watch over this account that I never use and make sure that it doesn't get hacked or anything like that. (Because hacking is "all the rage" nowadays.) I was searching through ...
So, I never really use spotify anymore and it's kinda bothersome having to watch over this account that I never use and make sure that it doesn't get hacked or anything like that. (Because hacking is...
Roadie
272 Views
1 replies
0 likes
I signed up for the free trial about 5 days ago and my card shows a pending charge of $5.40. and in the free trial offer it says that I won't be charged until after the 30 days. I would like to end the free trial if possible and NOT have my card char...
I signed up for the free trial about 5 days ago and my card shows a pending charge of $5.40. and in the free trial offer it says that I won't be charged until after the 30 days. I would like to end t...
Community Legend
333 Views
1 replies
0 likes
Ayuda! Acabo de borrar una lista que quisiera recuperar. Se llama English - new balladsMi usuario es gabrielhelguero
Ayuda! Acabo de borrar una lista que quisiera recuperar. Se llama English - new ballads Mi usuario es gabrielhelguero
Spotify Legend
253 Views
1 replies
0 likes
Hi, I deleted a "Favorites" playlist on play.spotify.com which i thought was a duplicate, but now i can't see my favorites on the spotify desktop app. I can still see my favorites on play.spotify.com, but i can't share them unlike any other playlist ...
Hi, I deleted a "Favorites" playlist on play.spotify.com which i thought was a duplicate, but now i can't see my favorites on the spotify desktop app. I can still see my favorites on pl...
216 Views
0 replies
0 likes
Just signed up for Spotify 3 month premium, and not received voucher for the free chrome cast player. Please help.
Just signed up for Spotify 3 month premium, and not received voucher for the free chrome cast player. Please help.
Community Legend
1163 Views
7 replies
0 likes
I got a vodaphone iPhone upgrade but it has knocked my Spotify premium off. How do I get it back?
I got a vodaphone iPhone upgrade but it has knocked my Spotify premium off. How do I get it back?
Community Legend
289 Views
1 replies
0 likes
I think I signed up to the 30 day trial on the website but I want to know how to cancel it in advance as I dont want to be charged after the trial ends (as the websites state will happen unless I cancel) however after following numerous links I still...
I think I signed up to the 30 day trial on the website but I want to know how to cancel it in advance as I dont want to be charged after the trial ends (as the websites state will happen unless I can...
Community Legend
226 Views
1 replies
0 likes
