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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 256240 Views
  • 783 replies
  • 81 likes
  • Account
  • 256240 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126630 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126630 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69868 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69868 Views
  • 63 replies
  • 8 likes

How to use the same Card for a new account?

So, i canceled my suscription for my past account since it was linked to a facebook account that i want to disable. I registered to create this new account and i want to make it premium, buuut, the problem is it is rejecting my card because it was al...

  • Casual Listener
  • So, i canceled my suscription for my past account since it was linked to a facebook account that i want to disable.   I registered to create this new account and i want to make it premium, buu...
  • gorymeraz
  • Casual Listener
  • 905 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 905 Views
  • 1 replies
  • 0 likes

Superuser Contribution Contact form not working

Hi I'm trying to delete my account and when I go through the help sction to bring up the contact foam, it just doesn't load up and just takes me back to the "Hello. How can we help you?" section. I have tried using different web browsers and via mobi...

  • Newbie
  • Hi I'm trying to delete my account and when I go through the help sction to bring up the contact foam, it just doesn't load up and just takes me back to the "Hello. How can we help you?" section. I h...
  • FTHISSSSSSS
  • Newbie
  • 757 Views
  • 4 replies
  • 1 likes
  • Account
    Other
  • 757 Views
  • 4 replies
  • 1 likes

purchased however still showing as free

Haven't received a receipt to any of my emails. I also started all the trouble shooting of logging out and also re installed the app. Nothing worked.

  • Newbie
  • Haven't received a receipt to any of my emails. I also started all the trouble shooting of logging out and also re installed the app. Nothing worked.
  • Bittencourt
  • Spotify Star
  • 75 Views
  • 1 replies
  • 0 likes
  • Premium
  • 75 Views
  • 1 replies
  • 0 likes

Spotify premium not working on spotify app

ive had spotify premium for a while now and it all of a sudden stopped working. I had a payment issue and have corrected it but since then, it hasn't let me use premium. Under "Account type" it says "free" but when I click get premium, it says I am a...

  • Newbie
  • ive had spotify premium for a while now and it all of a sudden stopped working. I had a payment issue and have corrected it but since then, it hasn't let me use premium. Under "Account type" it says ...
  • Bittencourt
  • Spotify Star
  • 92 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 92 Views
  • 1 replies
  • 0 likes

Subscription

Hello,I wanted to start a subscription and I saw that there was a plan for students. Do you offer any plans for military? I am currently serving in the Airforce and I PCSed to Tokyo Japan. I've been using Spotify for years and I really want to upgrad...

  • Newbie
  • Hello, I wanted to start a subscription and I saw that there was a plan for students. Do you offer any plans for military? I am currently serving in the Airforce and I PCSed to Tokyo Japan. I've bee...
  • Bittencourt
  • Spotify Star
  • 89 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 89 Views
  • 1 replies
  • 0 likes

Somebody is using my account

On the recently played songs feature theres a bunch of songs that appear which I never played. its leading me to think somebody is using my account. My account was recently hacked a few weeks ago and they even chaged my email so i couldnt access it. ...

  • Casual Listener
  • On the recently played songs feature theres a bunch of songs that appear which I never played. its leading me to think somebody is using my account. My account was recently hacked a few weeks ago and...
  • Bittencourt
  • Spotify Star
  • 87 Views
  • 1 replies
  • 0 likes
  • Account
  • 87 Views
  • 1 replies
  • 0 likes

Changing over data/cache/music

Okay so i was wondering if theres a way we can contact spotify and ask them if theres any possible way take all the music and my premium from my current spotify (which i dont know the password to) to my old account which is the account im typing this...

  • Visitor
  • Okay so i was wondering if theres a way we can contact spotify and ask them if theres any possible way take all the music and my premium from my current spotify (which i dont know the password to) to...
  • Maradeí
  • Casual Listener
  • 148 Views
  • 2 replies
  • 0 likes
  • Account
  • 148 Views
  • 2 replies
  • 0 likes

Cuenta premium x 7 días pero tengo plan familiar

Hola! La semana pasada Seleccioné la cuenta premium por 7 días. Y a mediados de semana mi hermana me agregó al plan familiar. Ahora me aparece que mañana vence mi cuenta premium. Cuando empiezo a tener cuenta premium con mi hermana. Muchas gracias a ...

  • Newbie
  • Hola! La semana pasada Seleccioné la cuenta premium por 7 días. Y a mediados de semana mi hermana me agregó al plan familiar. Ahora me aparece que mañana vence mi cuenta premium. Cuando empiezo a ten...
  • 150 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 150 Views
  • 0 replies
  • 0 likes

Love the service but Support is Terrible. Just lost a customer :(

I simply cannot believe how bad the customer support is with Spotify. I really do love the service, but the support is absolutely horrible!! I have two Premium Accounts (one for myself and one for my wife). My wife actually had to login with her acco...

  • Casual Listener
  • I simply cannot believe how bad the customer support is with Spotify.  I really do love the service, but the support is absolutely horrible!!     I have two Premium Accounts (one f...
  • shiraklatzko
  • Newbie
  • 926 Views
  • 6 replies
  • 4 likes
  • Account
    Premium
    Security
    Subscription
  • 926 Views
  • 6 replies
  • 4 likes

Can't log in after creating account

I have signed up on spotify but now I am trying to log in and it keeps telling me that I already have an account with this email address. If thats the case, then why won't it just log me in?

  • Casual Listener
  • I have signed up on spotify but now I am trying to log in and it keeps telling me that I already have an account with this email address. If thats the case, then why won't it just log me in?
  • MzShawT
  • Casual Listener
  • 102 Views
  • 2 replies
  • 0 likes
  • Account
  • 102 Views
  • 2 replies
  • 0 likes

Unable to upgrade

Hello,I am unable to upgrade my account. I have tried 3 credit cards, all of them fail, and all of them are valid.

  • Newbie
  • Hello, I am unable to upgrade my account. I have tried 3 credit cards, all of them fail, and all of them are valid.
  • Ben5orange
  • Newbie
  • 102 Views
  • 2 replies
  • 0 likes
  • Premium
  • 102 Views
  • 2 replies
  • 0 likes

cannot re-subscribe Premium - credit card and paypal error

Hello, Today I have unsubscribed from premium spotify.My subscription is valid until 03 Feb.I realized that I want still have premium after that time. When I tred to re-enter credit card info i got error. The same situation is when I tried to subscri...

  • Newbie
  • Hello,   Today I have unsubscribed from premium spotify. My subscription is valid until 03 Feb. I realized that I want still have premium after that time. When I tred to re-enter credit card...
  • 73 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 73 Views
  • 0 replies
  • 0 likes

Problems with Credit card

Spotify seemed to have a problem taking my premium subscription from my credit card before Christmas and I decided to let it lapse as I don't use it much and there doesn't seem to be a family subscription for Canadians coming soon. So now I have been...

  • Newbie
  • Spotify seemed to have a problem taking my premium subscription from my credit card before Christmas and I decided to let it lapse as I don't use it much and there doesn't seem to be a family subscri...
  • 94 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 94 Views
  • 0 replies
  • 0 likes

Solved!! Accidentally Deleted All Songs in a Playlist

It took nearly a year for me to collec those songs and I tried to combine 2 playlists. I thought I added the songs into my other playlist. However, I hit delete button but could not see those songs in other playlist and could not get back them by UND...

  • Casual Listener
  • It took nearly a year for me to collec those songs and I tried to combine 2 playlists. I thought I added the songs into my other playlist. However, I hit delete button but could not see those songs i...
  • OviiiOne
  • Community Legend
  • 1113 Views
  • 6 replies
  • 0 likes
  • Account
  • 1113 Views
  • 6 replies
  • 0 likes

Please kick everyone using my account off

I gave my friend my password so she could use and every time I try to listen she changes the songs and won't let me listen to music. She will not log off and make her own account which makes me very mad, so please kick her off. Thank you

  • Newbie
  • I gave my friend my password so she could use and every time I try to listen she changes the songs and won't let me listen to music. She will not log off and make her own account which makes me very ...
  • Jason
  • Spotify Legend
  • 106 Views
  • 1 replies
  • 0 likes
  • Account
  • 106 Views
  • 1 replies
  • 0 likes

transferring 2 paying premium accounts to get family discount

i already have a premium accout and my sister has another premium account, we would like to link them together and pay for the family sharing bundle instead of 2 seperate premium payments.. how can we link them and start paying for them in the family...

  • Newbie
  • i already have a premium accout and my sister has another premium account, we would like to link them together and pay for the family sharing bundle instead of 2 seperate premium payments.. how ...
  • user-removed
  • Not applicable
  • 198 Views
  • 2 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 198 Views
  • 2 replies
  • 1 likes

Movistar Spotify Premiun

Buenas, devido a un error con la facturación de movistar se ha cancelado mi suscripción premium. Me gustaría volver a disfrutar del servicio pero desde movistar no me dan una solución. ¿Me podéis ayudar?

  • Newbie
  • Buenas, devido a un error con la facturación de movistar se ha cancelado mi suscripción premium. Me gustaría volver a disfrutar del servicio pero desde movistar no me dan una solución. ¿Me podéis ayu...
  • Jason
  • Spotify Legend
  • 116 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 116 Views
  • 1 replies
  • 0 likes

cannot add two only one

I have signed up for Spotify Family with 3 slots - one for me, two for my daughters. I was able to send an e-mail to one daughter but I have been unable to send a second invite to my other daughter. The "invite" button seems to be missing from the Ad...

  • Newbie
  • I have signed up for Spotify Family with 3 slots - one for me, two for my daughters. I was able to send an e-mail to one daughter but I have been unable to send a second invite to my other daughter. ...
  • Jason
  • Spotify Legend
  • 86 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 86 Views
  • 1 replies
  • 0 likes

Family can't add member

HiI had a Premium AccountWent back to FreePurchased Family Me+1Was sent a code which I forwarded to my son, he used that code and can now login as a Premium user.My account is still at Free and I don't seem to be able to become part of Family Me+1Onl...

  • Newbie
  • Hi I had a Premium Account Went back to Free Purchased Family Me+1 Was sent a code which I forwarded to my son, he used that code and can now login as a Premium user. My account is still at Free...
  • OviiiOne
  • Community Legend
  • 93 Views
  • 1 replies
  • 0 likes
  • Account
  • 93 Views
  • 1 replies
  • 0 likes

Two different accounts. Can I merge them

So I have a regular premium account but I also have a separate Facebook free account and I want them to become one so I can follow my friends on Facebook. Is there anyway to do this?

  • Casual Listener
  • So I have a regular premium account but I also have a separate Facebook free account and I want them to become one so I can follow my friends on Facebook. Is there anyway to do this?
  • Bittencourt
  • Spotify Star
  • 99 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 99 Views
  • 3 replies
  • 0 likes