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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
286210 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
539789 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129565 Views
74 replies
12 likes
Hi guys. My credit card has been used for a premium subscription, but for another profile, not mine. I dont know who did it, or how to find out and delete my credit card info. And my bank tells me that Premium is stil charging on my credit card. Plea...
Hi guys. My credit card has been used for a premium subscription, but for another profile, not mine. I dont know who did it, or how to find out and delete my credit card info. And my bank tells me th...
Not applicable
204 Views
1 replies
0 likes
I can help , I have a charge for the concept of premium account , but I could not update my account ... somebody has happened and know what I do?
I can help , I have a charge for the concept of premium account , but I could not update my account ... somebody has happened and know what I do?
Not applicable
180 Views
1 replies
0 likes
I am in panama and spotify stopped working. Tell me how to fix it. I am set up on autopay. WTF
I am in panama and spotify stopped working. Tell me how to fix it. I am set up on autopay. WTF
Not applicable
171 Views
1 replies
0 likes
myy account has been hacked. the hacker has changed the email address and password and I cant do anything about it. I tried the contact form and twitter but to no avail. t says I will be sent a reply to the hacked email address. its like a joke. and ...
myy account has been hacked. the hacker has changed the email address and password and I cant do anything about it. I tried the contact form and twitter but to no avail. t says I will be ...
Not applicable
327 Views
3 replies
0 likes
I am having issues with my account when I try to update payment data, The page just doesn't accept any card Info I update, please help!
I am having issues with my account when I try to update payment data, The page just doesn't accept any card Info I update, please help!
Not applicable
446 Views
1 replies
0 likes
Hey,I used the 'one month free premium'-offer but decided to cancel it after 29 days or so. That was yesterday, and immediately after that I heard those annoying ads on Spotify again, so my account was free. But today I somehow got Premium again and ...
Hey, I used the 'one month free premium'-offer but decided to cancel it after 29 days or so. That was yesterday, and immediately after that I heard those annoying ads on Spotify again, so my accou...
Casual Listener
681 Views
7 replies
0 likes
Hi I've just sign up Spotify premium, but being overcharged for 2 times, pls help to credit the amount into my account. thanks
Hi I've just sign up Spotify premium, but being overcharged for 2 times, pls help to credit the amount into my account. thanks
Not applicable
223 Views
1 replies
0 likes
when i keep trying to set up my password for my account i keep getting a "We're sorry, your email address was not available, please try to log out, log back in and try again. If the problem continues, please contact support". i am signed in on facebo...
when i keep trying to set up my password for my account i keep getting a "We're sorry, your email address was not available, please try to log out, log back in and try again. If the problem continues...
Casual Listener
259 Views
2 replies
0 likes
i payed my subscription and they charged me two months, but didnt reestablish my premium subscription, i payed a week ago, send a complaint and had no answer. what do i do ? when will i have my premium again
i payed my subscription and they charged me two months, but didnt reestablish my premium subscription, i payed a week ago, send a complaint and had no answer. what do i do ? when will i have my premi...
Spotify Star
174 Views
1 replies
0 likes
I only use spotify on my computer. Since I had a very old computer I did not use spotify for some month. Now I have a new computer. When I logged inn on spotify, all my music was gone. I had no problems to loggin after some month not using spotify, i...
I only use spotify on my computer. Since I had a very old computer I did not use spotify for some month. Now I have a new computer. When I logged inn on spotify, all my music was gone. I had no probl...
Casual Listener
229 Views
2 replies
0 likes
My name is Elisha C.I was charged $119 on my debit card. I have never used Spotify before. Not even a free account. I have no information regarding the account the money was charged for, so i can't just go in and cancel it. I had to create this login...
My name is Elisha C. I was charged $119 on my debit card. I have never used Spotify before. Not even a free account. I have no information regarding the account the money was cha...
Regular
2210 Views
7 replies
0 likes
Hey my email is registered on 2 accounts and the wrong one got premium. How do I solve this?
Hey my email is registered on 2 accounts and the wrong one got premium. How do I solve this?
Spotify Star
334 Views
2 replies
0 likes
Last night I went to open Spotify and I get this error message. I have attached pictures of everything. I had created my account through Facebook and would like to keep it that way. I originally signed up for the free trial and emailed my school ID s...
Last night I went to open Spotify and I get this error message. I have attached pictures of everything. I had created my account through Facebook and would like to keep it that way. I originally sign...
Community Legend
1814 Views
12 replies
0 likes
I'm supposed to get free Spotify from Vodafone but I'm being charged every month. How do I unsubscribe.
I'm supposed to get free Spotify from Vodafone but I'm being charged every month. How do I unsubscribe.
Spotify Star
289 Views
2 replies
0 likes
Hey guys!I've been having the following problem:I had a Spotify account prior to the one I have now.the first one I set up using my facebookAccount. since somebody else was using my first account, as well, I wanted to get rid of it & simply set up a ...
Hey guys! I've been having the following problem: I had a Spotify account prior to the one I have now. the first one I set up using my facebookAccount. since somebody else was using my first acc...
Community Legend
364 Views
5 replies
0 likes
Me descontaron el pago de mi tarjeta visa de debito y no me deja entrar al premium, inicio sesión y sigue diciendo actualizar pagoCheque mi tarjeta y ya me lo habían descontado
Me descontaron el pago de mi tarjeta visa de debito y no me deja entrar al premium, inicio sesión y sigue diciendo actualizar pago Cheque mi tarjeta y ya me lo habían descontado
Roadie
204 Views
1 replies
1 likes
SPOTIFY KEEPS SAYING I HAVE NO INTERNET WHEN I HAVE FULL BARS!!!!!!!!! IT EITHER SAYS THAT OR IT SAYS "CANT PLAY CURRENT TRACK" ITS SO ANNOYING PLEASE HELP!!!!!! I CAN USUALLY ONLY PLAY MUSIC WHICH I HAVE DOWNLOADED OFFLINE WHICH MEANS I CAN'T FIND A...
SPOTIFY KEEPS SAYING I HAVE NO INTERNET WHEN I HAVE FULL BARS!!!!!!!!! IT EITHER SAYS THAT OR IT SAYS "CANT PLAY CURRENT TRACK" ITS SO ANNOYING PLEASE HELP!!!!!! I CAN USUALLY ONLY PLAY MUSIC WHICH I...
Roadie
218 Views
1 replies
0 likes
When i go to upgrade from my premium account to a family account. the message i get is that their is no support for this action at the moment how can i do it? trying to add my daugter for her birthday?
When i go to upgrade from my premium account to a family account. the message i get is that their is no support for this action at the moment how can i do it? trying to add my daugter for her birthda...
Community Legend
167 Views
1 replies
0 likes
Since I have been In college (3 years) I have been receiving the student discounted price each month for premium. This recently changed and I have started being charged the full amount. Does anyone know why this would happen? I am still a college stu...
Since I have been In college (3 years) I have been receiving the student discounted price each month for premium. This recently changed and I have started being charged the full amount. Does anyone k...
Spotify Star
158 Views
1 replies
0 likes
I am unable to login through the app on my iPhone because it thinks I am in Germany, which I am not. I have changed my country settings to what country I want it to think I'm in, but it is still telling me that I can only use Spotify abroad for 14 da...
I am unable to login through the app on my iPhone because it thinks I am in Germany, which I am not. I have changed my country settings to what country I want it to think I'm in, but it is still tell...
Community Legend
243 Views
1 replies
0 likes
