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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

286210 Views

529 replies

34 likes

Account
Free
  • 286210 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13600 Views

6 replies

11 likes

Security
  • 13600 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539789 Views

990 replies

114 likes

Account
  • 539789 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129565 Views

74 replies

12 likes

Account
Login
Premium
  • 129565 Views
  • 74 replies
  • 12 likes

Credit card used for another profile

Hi guys. My credit card has been used for a premium subscription, but for another profile, not mine. I dont know who did it, or how to find out and delete my credit card info. And my bank tells me that Premium is stil charging on my credit card. Plea...

Newbie

Hi guys. My credit card has been used for a premium subscription, but for another profile, not mine. I dont know who did it, or how to find out and delete my credit card info. And my bank tells me th...

user-removed

Not applicable

204 Views

1 replies

0 likes

Account
Premium
Subscription
  • 204 Views
  • 1 replies
  • 0 likes

I have a premuim charge but still free spotify

I can help , I have a charge for the concept of premium account , but I could not update my account ... somebody has happened and know what I do?

Newbie

I can help , I have a charge for the concept of premium account , but I could not update my account ... somebody has happened and know what I do?

user-removed

Not applicable

180 Views

1 replies

0 likes

Account
Free
Other
Premium
Subscription
Unlimited
  • 180 Views
  • 1 replies
  • 0 likes

Not working

I am in panama and spotify stopped working. Tell me how to fix it. I am set up on autopay. WTF

Newbie

I am in panama and spotify stopped working. Tell me how to fix it. I am set up on autopay. WTF

user-removed

Not applicable

171 Views

1 replies

0 likes

Account
  • 171 Views
  • 1 replies
  • 0 likes

hacked account and no response from spotify

myy account has been hacked. the hacker has changed the email address and password and I cant do anything about it. I tried the contact form and twitter but to no avail. t says I will be sent a reply to the hacked email address. its like a joke. and ...

Casual Listener

myy account has been hacked. the hacker has  changed the email address and password and I cant do anything about it. I tried the contact form and twitter  but to no avail. t says I will be ...

user-removed

Not applicable

327 Views

3 replies

0 likes

Account
Login
Subscription
  • 327 Views
  • 3 replies
  • 0 likes

Solved!! Payment issues

I am having issues with my account when I try to update payment data, The page just doesn't accept any card Info I update, please help!

Newbie

I am having issues with my account when I try to update payment data, The page just doesn't accept any card Info I update, please help!

user-removed

Not applicable

446 Views

1 replies

0 likes

Account
Premium
Subscription
  • 446 Views
  • 1 replies
  • 0 likes

Solved!! Somehow premium again

Hey,I used the 'one month free premium'-offer but decided to cancel it after 29 days or so. That was yesterday, and immediately after that I heard those annoying ads on Spotify again, so my account was free. But today I somehow got Premium again and ...

Casual Listener

Hey, I used the 'one month free premium'-offer but decided to cancel it after 29 days or so. That was yesterday, and immediately after that I heard those annoying ads on Spotify again, so my accou...

miitcheell

Casual Listener

681 Views

7 replies

0 likes

Account
Free
Premium
Subscription
  • 681 Views
  • 7 replies
  • 0 likes

Overcharged

Hi I've just sign up Spotify premium, but being overcharged for 2 times, pls help to credit the amount into my account. thanks

Newbie

Hi I've just sign up Spotify premium, but being overcharged for 2 times, pls help to credit the amount into my account.   thanks  

user-removed

Not applicable

223 Views

1 replies

0 likes

Account
Subscription
  • 223 Views
  • 1 replies
  • 0 likes

Cant set up a password for my account

when i keep trying to set up my password for my account i keep getting a "We're sorry, your email address was not available, please try to log out, log back in and try again. If the problem continues, please contact support". i am signed in on facebo...

Casual Listener

when i keep trying to set up my password for my account i keep getting a "We're sorry, your email address was not available, please try to log out, log back in and try again. If the problem continues...

goeasyhero

Casual Listener

259 Views

2 replies

0 likes

Account
  • 259 Views
  • 2 replies
  • 0 likes

subscription failure

i payed my subscription and they charged me two months, but didnt reestablish my premium subscription, i payed a week ago, send a complaint and had no answer. what do i do ? when will i have my premium again

Newbie

i payed my subscription and they charged me two months, but didnt reestablish my premium subscription, i payed a week ago, send a complaint and had no answer. what do i do ? when will i have my premi...

osornios

Spotify Star

174 Views

1 replies

0 likes

Subscription
  • 174 Views
  • 1 replies
  • 0 likes

all playlist gone after a while?

I only use spotify on my computer. Since I had a very old computer I did not use spotify for some month. Now I have a new computer. When I logged inn on spotify, all my music was gone. I had no problems to loggin after some month not using spotify, i...

Casual Listener

I only use spotify on my computer. Since I had a very old computer I did not use spotify for some month. Now I have a new computer. When I logged inn on spotify, all my music was gone. I had no probl...

brianna1280

Casual Listener

229 Views

2 replies

0 likes

Account
Login
  • 229 Views
  • 2 replies
  • 0 likes

$119.88 FRAUD charge. Never signed up for Spotify. Not even a free account.

My name is Elisha C.I was charged $119 on my debit card. I have never used Spotify before. Not even a free account. I have no information regarding the account the money was charged for, so i can't just go in and cancel it. I had to create this login...

Regular

My name is Elisha C. I was charged $119 on my debit card.  I have never used Spotify before.  Not even a free account.  I have no information regarding the account the money was cha...

rippedoffuser

Regular

2210 Views

7 replies

0 likes

Account
Free
Other
Premium
  • 2210 Views
  • 7 replies
  • 0 likes

Wrong account got premium

Hey my email is registered on 2 accounts and the wrong one got premium. How do I solve this?

Visitor

Hey my email is registered on 2 accounts and the wrong one got premium. How do I solve this?

osornios

Spotify Star

334 Views

2 replies

0 likes

Account
Premium
  • 334 Views
  • 2 replies
  • 0 likes

What happened to my account?!!!!

Last night I went to open Spotify and I get this error message. I have attached pictures of everything. I had created my account through Facebook and would like to keep it that way. I originally signed up for the free trial and emailed my school ID s...

Regular

Last night I went to open Spotify and I get this error message. I have attached pictures of everything. I had created my account through Facebook and would like to keep it that way. I originally sign...

Jordi

Community Legend

1814 Views

12 replies

0 likes

Account
  • 1814 Views
  • 12 replies
  • 0 likes

How to delete my account

I'm supposed to get free Spotify from Vodafone but I'm being charged every month. How do I unsubscribe.

Newbie

I'm supposed to get free Spotify from Vodafone but I'm being charged every month. How do I unsubscribe.

osornios

Spotify Star

289 Views

2 replies

0 likes

Account
Subscription
  • 289 Views
  • 2 replies
  • 0 likes

Spotify won't connect to my Facebook

Hey guys!I've been having the following problem:I had a Spotify account prior to the one I have now.the first one I set up using my facebookAccount. since somebody else was using my first account, as well, I wanted to get rid of it & simply set up a ...

Casual Listener

Hey guys! I've been having the following problem: I had a Spotify account prior to the one I have now. the first one I set up using my facebookAccount. since somebody else was using my first acc...

Dreadlord

Community Legend

364 Views

5 replies

0 likes

Account
Premium
Subscription
  • 364 Views
  • 5 replies
  • 0 likes

No tengo premium

Me descontaron el pago de mi tarjeta visa de debito y no me deja entrar al premium, inicio sesión y sigue diciendo actualizar pagoCheque mi tarjeta y ya me lo habían descontado

Newbie

Me descontaron el pago de mi tarjeta visa de debito y no me deja entrar al premium, inicio sesión y sigue diciendo actualizar pago Cheque mi tarjeta y ya me lo habían descontado

gnovella16

Roadie

204 Views

1 replies

1 likes

Premium
  • 204 Views
  • 1 replies
  • 1 likes

No internet connection detected. Spotify will automatically try to reconnect when it detects an inte

SPOTIFY KEEPS SAYING I HAVE NO INTERNET WHEN I HAVE FULL BARS!!!!!!!!! IT EITHER SAYS THAT OR IT SAYS "CANT PLAY CURRENT TRACK" ITS SO ANNOYING PLEASE HELP!!!!!! I CAN USUALLY ONLY PLAY MUSIC WHICH I HAVE DOWNLOADED OFFLINE WHICH MEANS I CAN'T FIND A...

Casual Listener

SPOTIFY KEEPS SAYING I HAVE NO INTERNET WHEN I HAVE FULL BARS!!!!!!!!! IT EITHER SAYS THAT OR IT SAYS "CANT PLAY CURRENT TRACK" ITS SO ANNOYING PLEASE HELP!!!!!! I CAN USUALLY ONLY PLAY MUSIC WHICH I...

gnovella16

Roadie

218 Views

1 replies

0 likes

Account
Other
  • 218 Views
  • 1 replies
  • 0 likes

I want to upgrade from premium to family

When i go to upgrade from my premium account to a family account. the message i get is that their is no support for this action at the moment how can i do it? trying to add my daugter for her birthday?

Newbie

When i go to upgrade from my premium account to a family account. the message i get is that their is no support for this action at the moment how can i do it? trying to add my daugter for her birthda...

LordRollin

Community Legend

167 Views

1 replies

0 likes

Subscription
  • 167 Views
  • 1 replies
  • 0 likes

Premium student account

Since I have been In college (3 years) I have been receiving the student discounted price each month for premium. This recently changed and I have started being charged the full amount. Does anyone know why this would happen? I am still a college stu...

Newbie

Since I have been In college (3 years) I have been receiving the student discounted price each month for premium. This recently changed and I have started being charged the full amount. Does anyone k...

Maxim

Spotify Star

158 Views

1 replies

0 likes

Account
Premium
Subscription
  • 158 Views
  • 1 replies
  • 0 likes

Spotify App for iPhone

I am unable to login through the app on my iPhone because it thinks I am in Germany, which I am not. I have changed my country settings to what country I want it to think I'm in, but it is still telling me that I can only use Spotify abroad for 14 da...

Newbie

I am unable to login through the app on my iPhone because it thinks I am in Germany, which I am not. I have changed my country settings to what country I want it to think I'm in, but it is still tell...

LordRollin

Community Legend

243 Views

1 replies

0 likes

Account
Free
Login
Security
  • 243 Views
  • 1 replies
  • 0 likes