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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • SuStreepjeElle
  • Casual Listener
  • 332350 Views
  • 889 replies
  • 104 likes
  • Account
  • 332350 Views
  • 889 replies
  • 104 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147238 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147238 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 85647 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 85647 Views
  • 68 replies
  • 9 likes

Account woes

My wife and son had an individual premium account. My son changed to a student account and my wife created a family account for the other three in the family. I tried to redeem a code on my iPad to set up my own account. When I tried to sign up with ...

  • Newbie
  • My wife and son had an individual premium account.  My son changed to a student account and my wife created a family account for the other three in the family.  I tried to redeem a code on ...
  • kbrooksc
  • Community Legend
  • 114 Views
  • 1 replies
  • 0 likes
  • Account
  • 114 Views
  • 1 replies
  • 0 likes

Can't use Spotify whilst living abroad in Japan

Hi there, just wondering, I have Spotify premium however it has recently shown an error saying I can't login abroad for more than 14 days? I m not sure how to fix this as an from Australia living in Japan for a few more months....? Any help would be ...

  • Newbie
  • Hi there, just wondering, I have Spotify premium however it has recently shown an error saying I can't login abroad for more than 14 days? I m not sure how to fix this as an from Australia living in ...
  • kbrooksc
  • Community Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • Login
  • 176 Views
  • 1 replies
  • 0 likes

Help

Why are y'all still taken money out my bank account and I have a free subscription I can't play off line I can only skips so many times can someone answer my question I have two accounts and both said free I use Spotify through Facebook on both of my...

  • Regular
  • Why are y'all still taken money out my bank account and I have a free subscription I can't play off line I can only skips so many times can someone answer my question I have two accounts and both sai...
  • kbrooksc
  • Community Legend
  • 114 Views
  • 1 replies
  • 0 likes
  • Free
  • 114 Views
  • 1 replies
  • 0 likes

payment charging

Hi, I just canceled my subscription, but apparently I was a bit late and still get charged for a month at full price. Since I havent used the premium benefits yet, is there any way of refunding of the payment? Thank You

  • Newbie
  • Hi,  I just canceled my subscription, but apparently I was a bit late and still get charged for a month at full price. Since I havent used the premium benefits yet, is there any way of refundin...
  • kbrooksc
  • Community Legend
  • 124 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 124 Views
  • 1 replies
  • 0 likes

Charge on bank statement but I did not authorize/enter payment method

I have a charge for $5.33 from spotify pending for today, 3/1. I did not even use potify's website till now to post about this problem and am not even a student so I do not know why or how it thought I was appiclable for the discount.

  • Newbie
  • I have a charge for $5.33 from spotify pending for today, 3/1. I did not even use potify's website till now to post about this problem and am not even a student so I do not know why or how it thought...
  • kbrooksc
  • Community Legend
  • 379 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 379 Views
  • 1 replies
  • 0 likes

Premium user, but can only shuffle

Even though I have a Premium subscription I can only play songs in Shuffle mode from any playlist. I also tried clicking on the first song in the playlist but after that one, Spotify plays a random song from the playlist. This was not the case until ...

  • Newbie
  • Even though I have a Premium subscription I can only play songs in Shuffle mode from any playlist. I also tried clicking on the first song in the playlist but after that one, Spotify plays a random s...
  • kbrooksc
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • Premium
  • 157 Views
  • 1 replies
  • 0 likes

On Spotify Premium but am Getting Charged the Full $12.00

i need help! i am getting charged full price every month for spotify student. Iphone 6s

  • Newbie
  • i need help! i am getting charged full price every month for spotify student. Iphone 6s
  • kbrooksc
  • Community Legend
  • 125 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 125 Views
  • 1 replies
  • 0 likes

Solved!! Can't login

I got a new phone. When I try to sign in on the app it says "you've already created an account with this email address." I am not trying to create a new account, I am trying to sign in to my old one. Which is why I select the "login" option and not t...

  • Casual Listener
  • I got a new phone. When I try to sign in on the app it says "you've already created an account with this email address." I am not trying to create a new account, I am trying to sign in to my old one....
  • Bittencourt
  • Spotify Star
  • 341 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 341 Views
  • 6 replies
  • 0 likes

Cancelled Premium Subscription, Want Refund.

I was charged yesterday for my premium subscription. I tried to cancel it yesterday, but it didn't take. I cancelled it again today and would like a refund for the charge on my card yesterday. Can anyone help me? Thanks, Brant Fowler

  • Casual Listener
  • I was charged yesterday for my premium subscription. I tried to cancel it yesterday, but it didn't take. I cancelled it again today and would like a refund for the charge on my card yesterday. Can an...
  • WhoShotYaaa
  • Newbie
  • 1717 Views
  • 8 replies
  • 0 likes
  • Premium
    Subscription
  • 1717 Views
  • 8 replies
  • 0 likes

Cobro!!!

Hola buenas a mi me llegan cobros de 3.99 de Spotify me intento dar de baja en la suscripción y me dice que no estoy suscrita que hago????

  • Visitor
  • Hola buenas a mi me llegan cobros de 3.99 de Spotify me intento dar de baja en la suscripción y me dice que no estoy suscrita que hago????
  • 88 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 88 Views
  • 0 replies
  • 0 likes

Solved!! Problems activating code

I have spotify installed on an iPod with a premium account for 6 months. I had a space problem on my ipod and I uninstalled spotify. How I can activate my code on another device? I have tried to enter the activation code they gave me (get me over 100...

  • Casual Listener
  • I have spotify installed on an iPod with a premium account for 6 months. I had a space problem on my ipod and I uninstalled spotify. How I can activate my code on another device? I have tried to...
  • kbrooksc
  • Community Legend
  • 858 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 858 Views
  • 3 replies
  • 0 likes

Two unknown devices Connected

Hi, Somehow I have got two unkown devices connected to my spotify. The two devices are ps4 and ealier the day, there was only one and i tried to log everyone out and afterwards I also changed my Password but the ps4 was still there. Later that day a ...

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  • Casual Listener
  • Hi, Somehow I have got two unkown devices connected to my spotify. The two devices are ps4 and ealier the day, there was only one and i tried to log everyone out and afterwards I also changed my Pass...
  • brezelbert
  • Casual Listener
  • 142 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 142 Views
  • 2 replies
  • 0 likes

Costo

Hola, veo que mi cuenta se renueva el 27 de marzo a $8.99. Porqué en febrero me costó $19.99??

  • Newbie
  • Hola, veo que mi cuenta se renueva el 27 de marzo a $8.99. Porqué en febrero me costó $19.99??
  • OviiiOne
  • Community Legend
  • 124 Views
  • 1 replies
  • 0 likes
  • Account
  • 124 Views
  • 1 replies
  • 0 likes

Solved!! Family Premium

I'd like to upgrade to Family Premium and pay for the entire year. Can I pay for the entire year?

  • Casual Listener
  • I'd like to upgrade to Family Premium and pay for the entire year.  Can I pay for the entire year?
  • KasiaB
  • Casual Listener
  • 238 Views
  • 2 replies
  • 0 likes
  • Premium
  • 238 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Facebook login

My school blocked Facebook, and my premium spotify account is linked to my Facebook account. Is there any way to login to my account with out going through facebook since the website is blocked?

  • Casual Listener
  • My school blocked Facebook, and my premium spotify account is linked to my Facebook account. Is there any way to login to my account with out going through facebook since the website is blocked?
  • kbrooksc
  • Community Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 245 Views
  • 1 replies
  • 0 likes

can login to android with my premium account

Hi all, I have a premium account which I can't use to log in to android. Weirdly enough when I try to log in it says that I dont have my spottify account connected to fb. I don't know what the heckis that supposed to mean, being a premium account I s...

  • Newbie
  • Hi all,   I have a premium account which I can't use to log in to android. Weirdly enough when I try to log in it says that I dont have my spottify account connected to fb. I don't know what t...
  • Bittencourt
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 239 Views
  • 1 replies
  • 0 likes

Country Change

Hello, I was living in the U.S., where I started buying my PREMIUM account, the credit card I used was from the U.S. which I no longer have it. Now I am living in Brazil and I want to subscribe the premium account again when I try to change the count...

  • Newbie
  • Hello,   I was living in the U.S., where I started buying my PREMIUM account, the credit card I used was from the U.S. which I no longer have it. Now I am living in Brazil and I want to subscr...
  • Bittencourt
  • Spotify Star
  • 119 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 119 Views
  • 3 replies
  • 0 likes

Cannot redeem code for free Chromecast when signing up for deal.

Hi I signed up for the free Chromecast deal and got the code today to use, however the code doesnt actually work when trying to purchase, luckily google were able to cancel the orders and try to help however, they have now asked I come through Spotif...

  • Newbie
  • Hi I signed up for the free Chromecast deal and got the code today to use, however the code doesnt actually work when trying to purchase, luckily google were able to cancel the orders and try to help...
  • Fish866
  • Casual Listener
  • 364 Views
  • 4 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 364 Views
  • 4 replies
  • 2 likes

My account suddenly changed from premium to free on all my devices

My account suddenly changed from premium to free as I was listening to music. And on my mobile (which I've got it connected to) it suddenly signed me out at the same time that this happened and now I cannot log into it because it states I'm in a diff...

  • Regular
  • My account suddenly changed from premium to free as I was listening to music. And on my mobile (which I've got it connected to) it suddenly signed me out at the same time that this happened and now I...
  • kbrooksc
  • Community Legend
  • 363 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 363 Views
  • 7 replies
  • 0 likes

Vodafone premium

Hey.I have been a Vodafone customer with Spotify since may 2014, all was ok yesterday and this morning however this evening I find I'm on free, subscription says free and ive traced my emails to confirm I'm good till may.Any ideas why it's reverted?

  • Newbie
  • Hey. I have been a Vodafone customer with Spotify since may 2014, all was ok yesterday and this morning however this evening I find I'm on free, subscription says free and ive traced my emails to ...
  • kbrooksc
  • Community Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • Security
    Subscription
  • 184 Views
  • 1 replies
  • 0 likes