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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 382833 Views
  • 918 replies
  • 107 likes
  • Account
  • 382833 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166417 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166417 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97069 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97069 Views
  • 68 replies
  • 10 likes

Won't let me buy premium

Premium costs 13.99 and I have 15.40 so I have enough money but when I go to but premium it says I don't have enough money and tells me to pay with a card, I don't want to use my credit card I should be able to buy it because I have enough money too ...

  • Newbie
  • Premium costs 13.99 and I have 15.40 so I have enough money but when I go to but premium it says I don't have enough money and tells me to pay with a card, I don't want to use my credit card I should...
  • jean3601
  • Community Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 159 Views
  • 1 replies
  • 0 likes

Family member can't join thru invite

I invited my daughter to join my premium account but when she clicks it says she can't join bc she is already a member but on her account it shows free subscription

  • Newbie
  • I invited my daughter to join my premium account but when she clicks it says she can't join bc she is already a member but on her account it shows free subscription
  • MattSuda
  • Spotify Star
  • 212 Views
  • 2 replies
  • 0 likes
  • Premium
  • 212 Views
  • 2 replies
  • 0 likes

paid for premiun,got spotify free

I made a three month trial of Spotify premium 20.12.2015. Order ID: ***********, User: *************. I've charged 9.90€ for Spotify Premium 20.3.2016. On my desktop (Windows 10) exists, however, Spotify free. What should I do to get Spotify Premium,...

  • Newbie
  • I made a three month trial of Spotify premium 20.12.2015. Order ID: ***********, User: *************. I've charged 9.90€ for Spotify Premium  20.3.2016. On my desktop (Windows 10) exists, h...
  • jean3601
  • Community Legend
  • 148 Views
  • 2 replies
  • 0 likes
  • Premium
  • 148 Views
  • 2 replies
  • 0 likes

being charged for premium when it says I'm on free?

I was charged 10.49 and havn't had a premium account since my 99 cents trial back in November 2015, which didn't even last a month before I was back to seeing ads and had some saved music just disappear. I need to find out how I can talk to an actual...

  • Casual Listener
  • I was charged 10.49 and havn't had a premium account since my 99 cents trial back in November 2015, which didn't even last a month before I was back to seeing ads and had some saved music just disapp...
  • jean3601
  • Community Legend
  • 141 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 141 Views
  • 3 replies
  • 0 likes

new password

hi, this started off as my brothers account but he stopped using it and currently im the only one who uses this account and I pay for it. But he forgot his password and the email and password for his email that he used for his account so I have no wa...

  • Casual Listener
  • hi, this started off as my brothers account but he stopped using it and currently im the only one who uses this account and I pay for it. But he forgot his password and the email and password for his...
  • jean3601
  • Community Legend
  • 136 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 136 Views
  • 3 replies
  • 0 likes

Premium payment

If there is a problem with my automatic paying... How many times Spotify will try to charge me and when will they cut my premium account if they don't manage to get the payment... I mean like if I don't have enough money now but I will get some money...

  • Newbie
  • If there is a problem with my automatic paying... How many times Spotify will try to charge me and when will they cut my premium account if they don't manage to get the payment... I mean like if I do...
  • jean3601
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • Premium
  • 178 Views
  • 1 replies
  • 0 likes

payment gone wrong, premium paused

Hi. My premium on my phone has stopped working. I can´t do anything, because all it shows is this: I don´t know how to change my subscribtions, because my spotify on my computer isn´t premium. I know i sounds weird and I don´t know how my friend did ...

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  • Newbie
  • Hi.  My premium on my phone has stopped working. I can´t do anything, because all it shows is this:    I don´t know how to change my subscribtions, because my spotify on my comput...
  • jean3601
  • Community Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 301 Views
  • 1 replies
  • 0 likes

Login through facebook - what is my password?

Hey all I log in through facebook on my devices - but when I want to log into my account from another device I dont know my user details. Can soemone help? Can I also change my log in details so that they are no longer linked with facebook? Cheers!

  • Newbie
  • Hey all   I log in through facebook on my devices - but when I want to log into my account from another device I dont know my user details.  Can soemone help?   Can I also change ...
  • jean3601
  • Community Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • Account
  • 141 Views
  • 1 replies
  • 0 likes

Spotify Account Reverted to Free

Hi there, My Spotify account is under a Fido subscription agreement here in Canada until late 2017. I registered back in December and now in March it's reverted my account back to free for some reason. I tried calling Fido to revert my plan back, but...

  • Casual Listener
  • Hi there,   My Spotify account is under a Fido subscription agreement here in Canada until late 2017. I registered back in December and now in March it's reverted my account back to free for s...
  • jean3601
  • Community Legend
  • 195 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 195 Views
  • 2 replies
  • 0 likes

how do I associate my rogers premium to my free account?

With my share everythimg plan with rogers, they gave me 3 premium spotify for 24 months free. They always gave me a username bit I can't figure out how to associate my already existing account with my new premium one.Thanks!

  • Newbie
  • With my share everythimg plan with rogers, they gave me 3 premium spotify for 24 months free. They always gave me a username bit I can't figure out how to associate my already existing account with m...
  • jean3601
  • Community Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 136 Views
  • 1 replies
  • 0 likes

Account gets "hijacked" post several password chances

Ahoy! I own my personal spotify account, no one else is supposed to have access to it and my password has never EVER been given out to anyone but a few weeks ago someone started using my account to play music on what I can only assume is a Playstatio...

  • Newbie
  • Ahoy!  I own my personal spotify account, no one else is supposed to have access to it and my password has never EVER been given out to anyone but a few weeks ago someone started using my acc...
  • jean3601
  • Community Legend
  • 104 Views
  • 1 replies
  • 0 likes
  • Security
  • 104 Views
  • 1 replies
  • 0 likes

Feed Friends Bug

Hello. I can not view my feed friends on spotify. It appears only the last albums I've heard. (I soon by Facebook)Screenshot What could it be ? I've looked in the options but without success.

ahsdujnakm.png
  • Newbie
  • Hello. I can not view my feed friends on spotify. It appears only the last albums I've heard. (I soon by Facebook) Screenshot   What could it be ? I've looked in the options but without...
  • jean3601
  • Community Legend
  • 315 Views
  • 1 replies
  • 1 likes
  • Other
  • 315 Views
  • 1 replies
  • 1 likes

Someone else accessing and using my account.

Hello! Someone else has been using my account - I noticed this when I could see music was playing on another device, that I did not recognise. I could also see a load of music under "recently played" that wasn't by me. Their device also showed up on ...

  • Visitor
  • Hello!   Someone else has been using my account - I noticed this when I could see music was playing on another device, that I did not recognise. I could also see a load of music under "recentl...
  • jean3601
  • Community Legend
  • 125 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 125 Views
  • 1 replies
  • 0 likes

Gift Code not valid? What can i do?

I have a 30 Euro Gift Card, which i bought myself a few days ago from a trusted and legal Source(ARAL in Germany).Now i tried to enter it, but it says: "Premium Code is not valid". What can i do now? Is there a way that i can prove the shop, that the...

  • Casual Listener
  • I have a 30 Euro Gift Card, which i bought myself a few days ago from a trusted and legal Source(ARAL in Germany). Now i tried to enter it, but it says: "Premium Code is not valid".   What ca...
  • jean3601
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 153 Views
  • 1 replies
  • 0 likes

Disabled Facebook

Okay, my Spotify was hooked to my Facebook but my Facebook was disabled. Will my Spotify keep being charged for premium?

  • Newbie
  • Okay, my Spotify was hooked to my Facebook but my Facebook was disabled. Will my Spotify keep being charged for premium?
  • jean3601
  • Community Legend
  • 158 Views
  • 1 replies
  • 0 likes
  • Premium
  • 158 Views
  • 1 replies
  • 0 likes

Delete Facebook from my Spotify account

I stopped using Facebook mainly because:#1. It was lame#2. It was a poor reflection of who I am.#3. My Account there was Hacked more then once, leaving me to believe FB's associates didn't care or do anything after my complaint.#4. nothing is everyth...

  • Newbie
  •     I stopped using Facebook mainly because: #1. It was lame #2. It was a poor reflection of who I am. #3. My Account there was Hacked more then once,   leaving me to&nbs...
  • jean3601
  • Community Legend
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

I forgot my email and paying for premium... HELP

My phone recently broke. And I had to get a new phone. I forgot my email to this account. And I'm being charged. Please help. I know my username.

  • Visitor
  • My phone recently broke. And I had to get a new phone. I forgot my email to this account. And I'm being charged. Please help. I know my username.
  • jean3601
  • Community Legend
  • 135 Views
  • 1 replies
  • 0 likes
  • Premium
  • 135 Views
  • 1 replies
  • 0 likes

Can't login

Hi, I have a Premium account and I can't login to spotify in all my devices. The way that I'm able to login is through web browser. Could you help me please? Thanks!

  • Casual Listener
  • Hi,   I have a Premium account and I can't login to spotify in all my devices. The way that I'm able to login is through web browser.   Could you help me please?   Thanks!
  • jean3601
  • Community Legend
  • 109 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 109 Views
  • 1 replies
  • 0 likes

Discount Family Subscriptions!

I am trying to add my wife to spotify as have taken family discount option. We use the same laptop and share an email account. It wont let her use the "invite" from hotmail or her gmail account. Not sure how to proceed. Any ideas out there.

  • Newbie
  • I am trying to add my wife to spotify as have taken family discount option.  We use the same laptop and share an email account.  It wont let her use the "invite" from hotmail or  her g...
  • jean3601
  • Community Legend
  • 87 Views
  • 1 replies
  • 0 likes
  • Other
  • 87 Views
  • 1 replies
  • 0 likes

Discount Family Subscriptions!

I am trying to add the family plan, but it looks as if it is making me pay for my premium account and the family plan, can someone please clarify this for me

  • Casual Listener
  • I am trying to add the family plan, but it looks as if it is making me pay for my premium account and the family plan, can someone please clarify this for me 
  • jean3601
  • Community Legend
  • 87 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 87 Views
  • 1 replies
  • 0 likes