Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I signed up for Premium account through Rogers and now when I try to log in it says (login fail: you've already created an account with this email address)I tried creating a new account with a different email address but obviously that's not gonna be...
Hello, everybody! My Spotify is linked to an old Facebook account I don't use anymore and I'd like to link it to the new account I actually use everyday so I can delete the old account. Does any of you know if this is possible? I don't want to lose a...
I woke up this morning and found a bunch of new music on my account. It turns out someone was able to get onto my account and basically hijacked it. I have changed the password and got my account back into my possesion but all my music is gone. Is th...
I had the account dsb26@live.com and after I permanently deleted Facebook I lost it, and I had my followed musicians and everything, now I am desperate. I already sent a message on the spotify support.
I saw spotify giving a $0.99 for 3 month subsciption so i went to apply for it. Why did it deduct $9.90 and only giv me a 1 month subsciption?May i know what has happened? I need an answer
I signed up for Spotify using Facebook but when I deactivate FB I can't use Spotify. How do I go about having my playlists backed up and my account deleted so I can recreate using my email? I'd like to get Premium again but not if it requires FB.
My account seems to be hacked by someone and I'm unable log in through Facebook and password or email In this morning I just receive an email telling that my account email address changed from my email: rodrigosan.lima@gmail.com to this okangencel@ho...
who do i contact if i want a refund from an automatic renewal?
im trying to cancel my subscription before it renews on the 29th. However when i get to the cancel options, and choose my reason etc, on the final step of entering my password to confirm, it just goes back to the beginging of the questions. Not allow...
Help.... it has happened over the last week? Is this only happening to me? i tired to click it and then leave it... for hours it just continued to think....I tried accessing it through different screens/options... nope...Why is it so hard to pay spot...
Hi,I bought premium for 3 months for 99cents on some holiday deal. Now I was automatically charged when I didn't anticipate it, the amount was $9.99. I opened the app one time after that to see if there is any contact information but did not play any...
Changed password and can't log in on my phone. Says already a device with this mail account. I deleted the app and re installed it and got the same message. Going to work and have no music!:(
to stop hearing Drake's "back to back"....whoaaaaa! Why upgrade if they can't even "modify" my trial? WhoaWhoaWhoa.......whoa
i'm logged onto spotify on my iphone but having downloaded the app onto my macbook pro, it says unable to connect facebook and spotify. this therefore won't let me log in to spotify on my laptop any ideas?
Hey guys, hope I`m posting in the right section. I`ve been using Wimp the last year - but now I`m kind og turning back to using spotify. Does Spotify have a "import playlist from Wimp" function. If not, is there any other way of importing playlist in...
No Contact Us, No Email, No Number. Search FAQ and it points to a gd forum post that you can't see unless you have a gd account!!!!! Family Plan Upgrade on (site) forces a yearly sub, I want monthly!! and costs!!!! Thanks
I just tried to get the spotify student discount. So i was on my iphone, clicked on student discount on safari, logged into my account and tapped on the student premium button. I then filled out all of my card information and clicked continue. I fill...
Hello,I liked a Spotify Playlist for a long time but I noticed that it was removed. Could you please let me know if they remove playlists sometimes? Or if it's me who can't find it...It's not my own playlist but one of those that we can find in Genre...
Yo canjie dos tarjetas de regalo al mismo tiempo y se me venceran en el mismo mes queria ver si había manera de recuperar una o que me la pusieran al otr mes como le puedo hacer para recuperarla ya que gaste buen diner en ellas
Hi, I just paid for the 0.99 3 month premium. I have the emailed receipt so it worked and I have been charged. But when I try to use the app it tells me I need to upgrade to premium. I have already tried deleting it from my phone and reinstalling.