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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76474 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94313 Views
9 replies
2 likes
Hi there I signed up to spotify from Australia with a VPN selected to USA. After two weeks spotify kicks me out saying I am not in the right country. It's weird as the VPN is still selected to USA. When I go to sign up for premium I can't because my ...
Hi there I signed up to spotify from Australia with a VPN selected to USA. After two weeks spotify kicks me out saying I am not in the right country. It's weird as the...
Community Legend
528 Views
1 replies
0 likes
I am currently studying abroad in London. I have changed my country profile settings to the UK, but whenever I try to log in, it still says that my country doesn't match my location. I've tried uninstalling and reinstalling spotify, as well as restar...
I am currently studying abroad in London. I have changed my country profile settings to the UK, but whenever I try to log in, it still says that my country doesn't match my location. I've tried unins...
Community Legend
729 Views
12 replies
0 likes
Hello,I just now decided to take the offered 60 day free trial which I've heard multiple times while using my normal free spotify. I haven't taken any free trial before. And now when I took it it was only for 7 days? Is this some kind of a bug?Cheers...
Hello, I just now decided to take the offered 60 day free trial which I've heard multiple times while using my normal free spotify. I haven't taken any free trial before. And now when I took ...
Not applicable
1704 Views
2 replies
0 likes
I want to use a different email address, a different password, etc. than what I use for Facebook. However, after using Spotify for 2 years, I don't think I want to just cancel this subscription, create an entirely new profile, then re-create my playl...
I want to use a different email address, a different password, etc. than what I use for Facebook. However, after using Spotify for 2 years, I don't think I want to just cancel this subscription, crea...
Spotify Star
222 Views
1 replies
0 likes
i paid through bdo online and my first 2 transaction failed but the amount was deducted from my bdo account, only during my third attempt was the transaction/validation successful. how can i retrieve or get my payment back from the 2 failed transacti...
i paid through bdo online and my first 2 transaction failed but the amount was deducted from my bdo account, only during my third attempt was the transaction/validation successful. how can i re...
Community Legend
214 Views
1 replies
0 likes
Hey, it seems my account has been hijacked. The email and password has been changed without me being notified, but I can still log in through facebook. I tried using the form to contact support but it would only automaticly email the new address, is ...
Hey, it seems my account has been hijacked. The email and password has been changed without me being notified, but I can still log in through facebook. I tried using the form to contact support but i...
Casual Listener
693 Views
5 replies
0 likes
This last month I have pay like normalAnd I'm not getting the premium services. I try to cancel my subscription but in the account appears as I'm not on the premium anymore. I have the proof that the money was taken from my account. I want to cancel ...
This last month I have pay like normal And I'm not getting the premium services. I try to cancel my subscription but in the account appears as I'm not on the premium anymore. I have the proof that t...
Community Legend
212 Views
1 replies
0 likes
I signed up for the $0.99 trial for 3 months in march but have been charged $17.99 jow do i get this sorte
I signed up for the $0.99 trial for 3 months in march but have been charged $17.99 jow do i get this sorte
Community Legend
226 Views
1 replies
0 likes
Hi, I was wondering if Its possible to get a refund, because I completly forgot to cancel my 30 day trial and was charged $9.99 after it ended and I really can't afford that right now. is there anyway I could get that back?
Hi, I was wondering if Its possible to get a refund, because I completly forgot to cancel my 30 day trial and was charged $9.99 after it ended and I really can't afford that right now. is there anywa...
Community Legend
321 Views
2 replies
0 likes
When trying to introduce a new password to be used with my cel phone, the link sends the following message: "error establishing your password"
When trying to introduce a new password to be used with my cel phone, the link sends the following message: "error establishing your password"
Community Legend
263 Views
1 replies
0 likes
Hi,the land in my spotify-profile changed. i did not travel or anything. i nearly only use spotify for my kids, letting them hear playmobil stories etc.with my ipad. now suddenly the stories are not longer available for me, cause the landinformation ...
Hi, the land in my spotify-profile changed. i did not travel or anything. i nearly only use spotify for my kids, letting them hear playmobil stories etc.with my ipad. now suddenly the stories are no...
Spotify Star
218 Views
1 replies
0 likes
Hi spotify community,Since a few days i can't login with my facebook account on spotify on my desktop or phone. Can someone tell why this is?and maybe a fix for this?Kind regardsRingo
Hi spotify community, Since a few days i can't login with my facebook account on spotify on my desktop or phone. Can someone tell why this is? and maybe a fix for this? Kind regards...
Community Legend
502 Views
7 replies
0 likes
I recently subscribed to Spotfy Premium. However, I registered to this service using my Facebook account. When I completed the subscription to Spotify Preium I received an e-mail with my new username (bunch of numbers). Now, when I tried to access Sp...
I recently subscribed to Spotfy Premium. However, I registered to this service using my Facebook account. When I completed the subscription to Spotify Preium I received an e-mail with my new username...
Community Legend
329 Views
3 replies
0 likes
Yes my card was charged today and I didn't authorize it can u please put my funds back on my card if I have to cancel then I will thank you
Yes my card was charged today and I didn't authorize it can u please put my funds back on my card if I have to cancel then I will thank you
Community Legend
222 Views
1 replies
0 likes
Hi, I recently subscribed to Spotify premium - I'm living in the Netherlands at the moment for a placement year, but will be moving back to the UK in July. I initialy subscribed with my Dutch card, but now I've changed my country to the UK and am pay...
Hi, I recently subscribed to Spotify premium - I'm living in the Netherlands at the moment for a placement year, but will be moving back to the UK in July. I initialy subscrib...
Community Legend
252 Views
1 replies
0 likes
Hi, I was wondering if it is easy to cancel my premium subscription, keep everything (albeit now with ads and no offline support) and then 'resume' my subscription at the student rate (of course granted I am still a student when I resume) in, say, 5 ...
Hi, I was wondering if it is easy to cancel my premium subscription, keep everything (albeit now with ads and no offline support) and then 'resume' my subscription at the student rate (of co...
Community Legend
476 Views
1 replies
0 likes
Hi, I'm trying to edited my new premium account, it states that my email address is already taken, when it is the email address that i signed up with and has never been used on any other accounts, as i created not long ago. With this problem i can no...
Hi, I'm trying to edited my new premium account, it states that my email address is already taken, when it is the email address that i signed up with and has never been used ...
Casual Listener
372 Views
2 replies
0 likes
is it possible to change my username?
is it possible to change my username?
Not applicable
456 Views
2 replies
0 likes
So Family plan means you can just use 1 subscription per family? Meaning if my wife wants to listen on her way to work and i want to listen in the yard then one of us cannot hear the music.? Did I explain that right? If so then your family plan ispre...
So Family plan means you can just use 1 subscription per family? Meaning if my wife wants to listen on her way to work and i want to listen in the yard then one of us cannot hear the music.? Did I ex...
Spotify Star
413 Views
3 replies
0 likes
Hello! I was wondering if it is possible to upgrade to spotify family and cancelling Apple's autorenew while still enjoying Spotify via the iPhone app. It wouldn't benefit me very much to save a couple dollars if I couldn't stream from my iPhone. If ...
Hello! I was wondering if it is possible to upgrade to spotify family and cancelling Apple's autorenew while still enjoying Spotify via the iPhone app. It wouldn't benefit me very much to save...
Spotify Star
367 Views
1 replies
0 likes
