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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4498 Views
  • 0 replies
  • 9 likes
  • Security
  • 4498 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nolosabemos
  • Visitor
  • 464099 Views
  • 975 replies
  • 110 likes
  • Account
  • 464099 Views
  • 975 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205294 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205294 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113006 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113006 Views
  • 72 replies
  • 12 likes

A way to see all the songs i played

Last week i listened a song, with a random playlist, and i can't find it anymore. Is there a way to see all the songs i played? Like a list? I'm going crazy i can't find that song...

  • Casual Listener
  • Last week i listened a song, with a random playlist, and i can't find it anymore. Is there a way to see all the songs i played? Like a list? I'm going crazy i can't find that song... 
  • user-removed
  • Not applicable
  • 329 Views
  • 1 replies
  • 0 likes
  • Other
  • 329 Views
  • 1 replies
  • 0 likes

Early Charged for Premium without 3 months premium trial

I Recently upgraded my account to premium using my credit card. But i was already charged 129 Pesos for only 2 weeks of subscirption. Why i already dharged 129Pesos when there's is a 3 months premium trial which is cost only 9 pesos??

  • Casual Listener
  • I Recently upgraded my account to premium using my credit card. But i was already charged 129 Pesos for only 2 weeks of subscirption.   Why i already dharged 129Pesos when there's is a 3 m...
  • user-removed
  • Not applicable
  • 151 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 151 Views
  • 1 replies
  • 0 likes

Spotify Premium via Smart load not working

Hello spotify, After my 7 days trial I suddenly avail for 3 months premium using Smart load, I recieved the message that my load was already deducted together with the reference number but after checking my account it still hasn't got premium I kept ...

  • Newbie
  • Hello spotify, After my 7 days trial I suddenly avail for 3 months premium using Smart load, I recieved the message that my load was already deducted together with the reference number but after chec...
  • user-removed
  • Not applicable
  • 1633 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1633 Views
  • 1 replies
  • 0 likes

Account Charged

I tried to cancel my month long trial as it was the last day of it. My account was still charged $10.72. Is it possible to get a refund for that amount and cancel my trial? Or at least get part of it refunded since I am a university student?

  • Newbie
  • I tried to cancel my month long trial as it was the last day of it. My account was still charged $10.72. Is it possible to get a refund for that amount and cancel my trial? Or at least get part of it...
  • user-removed
  • Not applicable
  • 134 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 134 Views
  • 1 replies
  • 0 likes

Going mad trying to link account to Facebook despite reading several posts about same thing

Hi, Sorry if Im repeating same post as other users, but i have been poring over the posts reading solutions to my problem of account not connecting to Facebook and tried many of them out to no avail. I recently had to close my old FB account due to m...

  • Visitor
  • Hi,    Sorry if Im repeating same post as other users, but i have been poring over the posts reading solutions to my problem of account not connecting to Facebook and tried many of them o...
  • user-removed
  • Not applicable
  • 146 Views
  • 1 replies
  • 0 likes
  • Account
  • 146 Views
  • 1 replies
  • 0 likes

changing country in profile

I have been trying to change my country in my profile from U.S to U.K so that i can get the student discount, but it is not letting me. Help?

  • Newbie
  • I have been trying to change my country in my profile from U.S to U.K so that i can get the student discount, but it is not letting me. Help?
  • user-removed
  • Not applicable
  • 186 Views
  • 1 replies
  • 0 likes
  • Account
  • 186 Views
  • 1 replies
  • 0 likes

Charged for Free trial and student Premium. WANT MONEY BACK

I recently decided to finally upgrade to premium after being a fellow spotify user for years now. I decided to do the Student PRemium discount and when I entered my card and went to the Student lookup with the college i attend, it said i was not regi...

  • Newbie
  • I recently decided to finally upgrade to premium after being a fellow spotify user for years now. I decided to do the Student PRemium discount and when I entered my card and went to the Student looku...
  • user-removed
  • Not applicable
  • 215 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 215 Views
  • 1 replies
  • 0 likes

The email address you provided is not associated with an active Spotify account

Hi,I just received an email to say that I've cancelled my spotify premium subscription (which I haven't), when I then try and logon I am getting the error message " The email address you provided is not associated with an active Spotify account" Can ...

  • Newbie
  • Hi, I just received an email to say that I've cancelled my spotify premium subscription (which I haven't), when I then try and logon I am getting the error message " The email address you provided...
  • user-removed
  • Not applicable
  • 499 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 499 Views
  • 3 replies
  • 0 likes

Change Premium to Student Premium

Hi there, I´m using a premium account and start now to study at a university and want to change to a student membership and pay half the prive.Do you know what´s the smartest way to change the model? Do I have to cancel my regular premium and start t...

  • Newbie
  • Hi there,   I´m using a premium account and start now to study at a university and want to change to a student membership and pay half the prive. Do you know what´s the smartest way to change...
  • user-removed
  • Not applicable
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 169 Views
  • 1 replies
  • 0 likes

How do I change my email

I am wanting to change the email linked to my account. Please help

  • Casual Listener
  • I am wanting to change the email linked to my account. Please help
  • user-removed
  • Not applicable
  • 191 Views
  • 2 replies
  • 0 likes
  • Premium
  • 191 Views
  • 2 replies
  • 0 likes

Problem with premium account

I have a premium account for years but since yesterday i'm back with the free account. I don't understand why. I followed the indications on the faq but nothing works, i'm always with free account. I sent a mail yesterday to the support but i got no ...

  • Casual Listener
  • I have a premium account for years but since yesterday i'm back with the free account. I don't understand why. I followed the indications on the faq but nothing works, i'm always with free account. I...
  • user-removed
  • Not applicable
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 166 Views
  • 1 replies
  • 0 likes

Got hack what can I do???

Today I noticed that my account was hacked, can't listen to my music, this dumfuk erased my music, I already cancelled my account but how can get back my rights!!!! Can't disconnect that account or user from the devices Help!!!

  • Casual Listener
  • Today I noticed that my account was hacked, can't listen to my music, this dumfuk erased my music, I already cancelled my account but how can get back my rights!!!! Can't disconnect that account or u...
  • Maxim
  • Spotify Star
  • 222 Views
  • 3 replies
  • 0 likes
  • Security
  • 222 Views
  • 3 replies
  • 0 likes

Spotify premium gratis

Lo que pasa es que me regalaban 60 dias de spoti premium, pero solo me duro 5 dias la promo y volvi a la cuenta gratis, alguien sabe porque?

  • Casual Listener
  • Lo que pasa es que me regalaban 60 dias de spoti premium, pero solo me duro 5 dias la promo y volvi a la cuenta gratis, alguien sabe porque?
  • Celsoc23
  • Casual Listener
  • 772 Views
  • 8 replies
  • 0 likes
  • Account
  • 772 Views
  • 8 replies
  • 0 likes

Spotify family

I don't understand how Spotify family works. I have upgraded, and invited my mother and sister. I have tried so send invites on Facebook and roost but when they click at the link they get the message that they are already in the membership.. So I don...

  • Newbie
  • I don't understand how Spotify family works. I have upgraded, and invited my mother and sister. I have tried so send invites on Facebook and roost but when they click at the link they get the message...
  • osornios
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
  • 221 Views
  • 1 replies
  • 0 likes

spotify family not upgrading

When I want to upgrade to spotify Family this error appears: Lamentablemente, en este momento no hay soporte para hacerle este tipo de cambio a tu suscripción. Ponte en contacto con el equipo de servicio al cliente que podrá ofrecerte ayuda adicional...

  • Newbie
  • When I want to upgrade to spotify Family this error appears: Lamentablemente, en este momento no hay soporte para hacerle este tipo de cambio a tu suscripción. Ponte en contacto con el equipo de...
  • osornios
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • Other
    Subscription
  • 260 Views
  • 1 replies
  • 0 likes

Offline songs using Cellular Data

One of the main reasons I got Spotify premium was to be able to download my songs in wifi and then play them on the go without using data. However, it looks like Spotify is still consuming a ton of data when I play the songs I've already downloaded, ...

  • Newbie
  • One of the main reasons I got Spotify premium was to be able to download my songs in wifi and then play them on the go without using data. However, it looks like Spotify is still consuming a ton of d...
  • mrgrumpystephen
  • Newbie
  • 456 Views
  • 2 replies
  • 0 likes
  • Premium
  • 456 Views
  • 2 replies
  • 0 likes

Solved!! Can't log on Spotify application only on internet site

Hi! Today I woke up to silence on my Spotify applications on my mobile units as well as my computer, why? Need help ASAP!

  • Newbie
  • Hi!   Today I woke up to silence on my Spotify applications on my mobile units as well as my computer, why?   Need help ASAP!
  • osornios
  • Spotify Star
  • 792 Views
  • 6 replies
  • 1 likes
  • 792 Views
  • 6 replies
  • 1 likes

Someone is using my account!

Hi,I have been using Spotify for ages, I went to log on the other day & all my playlists have gone & been replaced by music I have never heard of?Has anyone come up against this before? If so how do I solve it?Many thanks

  • Casual Listener
  • Hi, I have been using Spotify for ages, I went to log on the other day & all my playlists have gone & been replaced by music I have never heard of? Has anyone come up against this befor...
  • Maxim
  • Spotify Star
  • 252 Views
  • 3 replies
  • 0 likes
  • Account
  • 252 Views
  • 3 replies
  • 0 likes

Someone had added a new device to my account and was playing music. It wouldn't let me remove it.

I glanced at my phone this morning, and someone had added a device named "Christina" to my account, which I could not remove by itself. I kept removing the device and it kept telling me "Cannot remove this device" SO I did what anyone would do to a f...

  • Casual Listener
  • I glanced at my phone this morning, and someone had added a device named "Christina" to my account, which I could not remove by itself.    I kept removing the device and it kept telling m...
  • user-removed
  • Not applicable
  • 232 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 232 Views
  • 1 replies
  • 0 likes

Upgrade to Premium (Trial) not working - Page keeps loading forever

Hi there I have just tried to upgrade to Premium (with 30 days trial), but the page doesn't work. It keeps loading forever and the respective button does not work. The loading symbol keeps spinning infinitely. It looks like this: I have tried it on d...

spotify_problem.png
  • Newbie
  • Hi there   I have just tried to upgrade to Premium (with 30 days trial), but the page doesn't work. It keeps loading forever and the respective button does not work. The loading symbol keeps s...
  • gnovella16
  • Roadie
  • 234 Views
  • 1 replies
  • 1 likes
  • Premium
  • 234 Views
  • 1 replies
  • 1 likes