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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
My queue and history are both full of songs I don't listen to. I changed my password yesterday but the music in there is still nothing I listen to. How can I keep someone else from using my account beyond changing my password? Can I restrict access t...
Hello. First post here. I have a problem with a device. I'm trying to listen to Spotify on my Desktop, but there is a device that is listed that is nothing todo with me "Joanne's iPhone". It is not listed in my devices, I have logged out and back in ...
I had a second Spotify account in which I had one more month of premium left when I logged onto the app on my phone it closed me out and I can't sign in again on the app or on the site and it says my password or username is incorrect and it won't let...
I've trying to login to my Spotify accound whilst I'm abroad in Japan, and I found out that I needed to change my country settings to hear the music. However, I can't seem to change the country in my profile, and the only option is the UK one. Does a...
For some reason when I log in, I'm seeing a bunch of Korean music on my history and it's affecting my recommendations. I've never liked or played anything of this sort ... it's messing up all my discovery suggestions. I have a premium subscription. W...
Thats all, message:"Es necesario habilitar Javascript para poder continuar con el proceso de compra."Need to activaye Javascript, but java is updated and activated for chrome. Spotify doesn't want my money?
Hi, I have recently applied a student discount code to my premium account which has gone through and can be seen on my settings. However, the standard premium rate was still taken from my account. I'm trying to complete the online customer support fo...
So my friend and I bought a 25 pre paid credit card for the 30 free day trial on both our accounts, my question is that once the 30 days is up it says that it will pay the 10$ for the next month, the thing is, my pre paid credit card will only have a...
I pay for premium & I don't get premium I get crappy free Spotify & I did everything it said to fix the problem & it did not work it says I have a free subscription but I can't go back to any songs
I have just joined Spotify family and have been charged when it stated that the first 30 day are meant to be free ?
how can i delete messages ? i got this one sitting around, without the ability to delete it
I can sign in on my phone but then it says that I do not have Premium (which I do) and it says that I don't have any playlists (which I do). Can anyone help?I can sign in and see everything on my pc
Hello, I had switched my payment information on my account a few months back and yet Spotify is still charging the old credit card. This has to stop immediately. I've triple checked my accounts - an old account is on free, and my current account is o...
HOW DO I DELETE MY SUBCRIPTION FOR MY PREMIUM ACCOUNT? PLEASE HELP.
As the mother of a teen,i find it rediculous I can't listen to my music while he listens to his in the same home. Is there a solution to this? Thanks.
Ontem mandei um ticket dizendo que achava que minha conta tinha sido hackeada, porém que mudaria a senha e só pedi para que me enviassem todos os endereços IP que haviam sido conectados com minha conta na ultima semana. Porém me enviaram um email diz...
Hi, I was charged $4.99 on my bank account, however I was unsubscribed and have never payed $4.99/month for Spotify, also even if for some reason I was still subscribed, my account isn't Premium anyways. Can some one help me figure out what to do?
I have a Premium account which to date only seems to work from my Sonos player. I am unable to login from my iPhone, which pretty much makes the cost of premium a waste of money. Will cancel the account if I can't get this resolved. I've tried changi...
I have 2 active subscriptions from my premium account. I've had a falling out with the user if the second account and need to get rid of the subscription. How do I do that??
I upgraded from one Premium membership to Family. I managed to choose the wrong level and added two family members instead of one. Now I can't revert back. How do I change from a subscription with two family members to one?