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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 406161 Views
  • 958 replies
  • 107 likes
  • Account
  • 406161 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175880 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175880 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100015 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100015 Views
  • 68 replies
  • 10 likes

Solved!! Student discount?

Hi guys,I'm already a premium user, but I want to apply my student discount. Can I apply it mid-subscription or will I need to cancel and then re-subscribe with the student discount?Thanks in advance!

  • Newbie
  • Hi guys, I'm already a premium user, but I want to apply my student discount. Can I apply it mid-subscription or will I need to cancel and then re-subscribe with the student discount? Thanks in adv...
  • Nico
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 203 Views
  • 1 replies
  • 0 likes

Pague 2 veces con tarjeta de credito

Pague con tarjeta de credito y me decia que no se podia pagar, volvi a intentarlo y nada, cambie a spotify free y me llego el cargo a la tarjeta 2 veces y no puedo entrar a premium ni reinstalando la app AYUDA! :'(

  • Newbie
  • Pague con tarjeta de credito y me decia que no se podia pagar, volvi a intentarlo y nada, cambie a spotify free y me llego el cargo a la tarjeta 2 veces y no puedo entrar a premium ni reinstalando la...
  • OviiiOne
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 218 Views
  • 1 replies
  • 0 likes

Tried to cancel my subscription, but it doesn't work.

Hi, just got informed by Paypal, that I authorized a subscription to Spotify. Unfortunaly I did not. I cancelled my subscription last week. I thought, maybe I did a mistake and tried to cancel my subscription again. But now my account details still t...

  • Casual Listener
  • Hi,   just got informed by Paypal, that I authorized a subscription to Spotify. Unfortunaly I did not. I cancelled my subscription last week.   I thought, maybe I did a mistake and trie...
  • lvrhmnn
  • Casual Listener
  • 112 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 112 Views
  • 1 replies
  • 0 likes

Please help resolve account issue

I am appealing to the community as numerous emails have gone unanswered. My account was hacked and the email was changed. I cancelled my subscription due to no response and apparently I am still being charged for premium music services. I would like ...

  • Visitor
  • I am appealing to the community as numerous emails have gone unanswered. My account was hacked and the email was changed. I cancelled my subscription due to no response and apparently I am still bein...
  • OviiiOne
  • Community Legend
  • 405 Views
  • 10 replies
  • 0 likes
  • Account
  • 405 Views
  • 10 replies
  • 0 likes

Subscription cancelled

I came to the trial of three months for $ 0.99 but finished and charged the $ 10.49 a month, then I canceled the subscription premium but now I can not hear my music off line ... and the payment was already made ... my money will be returned

  • Casual Listener
  • I came to the trial of three months for $ 0.99 but finished and charged the $ 10.49 a month, then I canceled the subscription premium but now I can not hear my music off line ... and the payment was ...
  • annette24h
  • Newbie
  • 296 Views
  • 4 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 296 Views
  • 4 replies
  • 1 likes

Grant access to Facebook friendslist belatedly?

Hey recently registered to Spotify and I logged in via Facebook. I didn't allow the app at this point to acess my FB friendslist but now I'd like it to connect to my FB friends via Spotify. Is there any solution to grant access to the FB friendslist ...

  • Casual Listener
  • Hey  recently registered to Spotify and I logged in via Facebook. I didn't allow the app at this point to acess my FB friendslist but now I'd like it to connect to my FB friends via Spotify. Is...
  • Kaenger
  • Casual Listener
  • 172 Views
  • 2 replies
  • 0 likes
  • Account
  • 172 Views
  • 2 replies
  • 0 likes

Somebody is accessing my account

Every time I login to spotify under last played songs there are songs and artists I've never played (always some hardcore rap or r&b that I don't listen to). Somebody else is accesing my account. I have changed my password 3 times already. Nobody els...

  • Casual Listener
  • Every time I login to spotify under last played songs there are songs and artists I've never played (always some hardcore rap or r&b that I don't listen to). Somebody else is accesing my account....
  • miamiwax
  • Casual Listener
  • 475 Views
  • 7 replies
  • 0 likes
  • Premium
    Subscription
  • 475 Views
  • 7 replies
  • 0 likes

Account premium

I made the payment via bank transfer to 1 week and still have not received my premium, why?

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  • Newbie
  • I made the payment via bank transfer to 1 week and still have not received my premium, why?  
  • peter36
  • Casual Listener
  • 328 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 328 Views
  • 1 replies
  • 0 likes

Music under the wrong artist

I've recently added my music to Spotify through Reverbnation, but the EP that I've released is under another artist with the same name. What do I do to get music onto my own artist page? Do i need to create an separate artist page with my current Spo...

  • Newbie
  • I've recently added my music to Spotify through Reverbnation, but the EP that I've released is under another artist with the same name. What do I do to get music onto my own artist page? Do i need to...
  • Maxim
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Solved!! Need Confirmation Regarding Spotify Premium 1-Year Subscription

Okay, so I'm new to this comunity forum.I searched through the FAQs and I can't find my answer there. You see, my 3-month subscription ended yesterday and today I just purchased the 1-year subscription. I just want to know if I get this correct:On my...

  • Casual Listener
  • Okay, so I'm new to this comunity forum. I searched through the FAQs and I can't find my answer there.   You see, my 3-month subscription ended yesterday and today I just purchased the 1-year...
  • humzcat
  • Casual Listener
  • 446 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 446 Views
  • 2 replies
  • 0 likes

Pago en oxxo

A principios de año (en enero) quise mi suscripcion premium elegi el pago en oxxo y me hicieron pagar 99 pesos de los cuales 9 eran para 3 meses gratis, ya se terminaron y me pide q me cambie a premium otra vez y quiero saber q paso con mis 90 pesos ...

  • Newbie
  • A principios de año (en enero) quise mi suscripcion premium elegi el pago en oxxo y me hicieron pagar 99 pesos de los cuales 9 eran para 3 meses gratis, ya se terminaron y me pide q me cambie a premi...
  • DonSolare
  • Roadie
  • 947 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 947 Views
  • 3 replies
  • 0 likes

Cancel my free subscription

I would like to cancel my free subscription

  • Newbie
  • I would like to cancel my free subscription
  • tracy_observes
  • Newbie
  • 215 Views
  • 2 replies
  • 0 likes
  • Account
  • 215 Views
  • 2 replies
  • 0 likes

Can't change country

I have moved from the UK to Portugal. I have a Portuguese credit card and have updated my payment details and it seems to accept them and has adjusted my account accordingly. However, I have just been charged on my UK credit card and when I went back...

  • Regular
  • I have moved from the UK to Portugal. I have a Portuguese credit card and have updated my payment details and it seems to accept them and has adjusted my account accordingly. However, I have jus...
  • duncspur
  • Regular
  • 153 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 153 Views
  • 2 replies
  • 0 likes

Solved!! I cancelled my Spotify Feb 28 2016

I keep getting charged I already cancelled my subscription on February 28/2016 I have the confirmation email to prove this!!! How do I contact someone about this I am not very impressed... This is not fair to the customer!!

  • Newbie
  • I keep getting charged I already cancelled my subscription on February 28/2016 I have the confirmation email to prove this!!! How do I contact someone about this I am not very impressed... This is no...
  • kbrooksc
  • Community Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 287 Views
  • 1 replies
  • 0 likes

Premium charging twice?

I reupgraded to premium a few months ago after a year of use and I've just had an email saying I have to extend it again for another year after only 3 months, and ideas?

  • Newbie
  • I reupgraded to premium a few months ago after a year of use and I've just had an email saying I have to extend it again for another year after only 3 months, and ideas?
  • kbrooksc
  • Community Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 140 Views
  • 1 replies
  • 0 likes

Canceling subscription

I got the 3 months Spotify premium, but don't want to get charged 12$ when it expires, if I cancel subscriptionwill premium be canceled then, or will it still expire when it should? Thanks.

  • Newbie
  • I got the 3 months Spotify premium, but don't want to get charged 12$ when it expires, if I cancel subscriptionwill premium be canceled then, or will it still expire when it should? Thanks.
  • kbrooksc
  • Community Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • Premium
  • 195 Views
  • 1 replies
  • 0 likes

How to end family subscription and keep your one premium subscription?

Hi guys! Someone here that who konws how to end family subscription and keep your one premium subscription? Doesn't all accounts become deleted if you end your subscription?

  • Newbie
  • Hi guys!   Someone here that who konws how to end family subscription and keep your one premium subscription? Doesn't all accounts become deleted if you end your subscription?
  • kbrooksc
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 149 Views
  • 1 replies
  • 0 likes

Student Discount problem

I signed up for Spotify premium with a gift card and then realized that I wasn't using my student email since I was signing in with Facebook. So I changed my email on my Facebook to my school one and now on Spotify it also says my school email and th...

  • Newbie
  • I signed up for Spotify premium with a gift card and then realized that I wasn't using my student email since I was signing in with Facebook. So I changed my email on my Facebook to my school one and...
  • kbrooksc
  • Community Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 173 Views
  • 1 replies
  • 0 likes

Change subscription to family + yearly payment

Hello,I'm currently on Spotify Premium, which I would like to change to Spotify Premium Family, while changing the monthly payment to yearly.Is that possible in this combination? If so, how to do so best?thanks in advance!Pauly

  • Newbie
  • Hello, I'm currently on Spotify Premium, which I would like to change to Spotify Premium Family, while changing the monthly payment to yearly. Is that possible in this combination? If so, how t...
  • kbrooksc
  • Community Legend
  • 4319 Views
  • 1 replies
  • 1 likes
  • Premium
    Subscription
  • 4319 Views
  • 1 replies
  • 1 likes

Premium membership

I recently paid $4.99 for a student premium membership. My card was charged, and AFTER the transaction I was told that my student information could not be verified, and I did not receive my premium subscription. I would like to be refunded.

  • Newbie
  • I recently paid $4.99 for a student premium membership. My card was charged, and AFTER the transaction I was told that my student information could not be verified, and I did not receive my premium s...
  • kbrooksc
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
  • 221 Views
  • 1 replies
  • 0 likes