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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83366 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104359 Views
10 replies
3 likes
I bought premium around March 30th it is now April 8th. It was working earlier today but randomly just stopped. And now it says I am on free and if I press the "get premium" it wants me to pay for it again. It's been like 8 days. I should still have ...
I bought premium around March 30th it is now April 8th. It was working earlier today but randomly just stopped. And now it says I am on free and if I press the "get premium" it wants me to pay for it...
Spotify Star
311 Views
2 replies
0 likes
I have a facebook account on Spotify and I want to delete it. I used Spotify contact form three times but noone responded. Maybe here is someone who will respond?
I have a facebook account on Spotify and I want to delete it. I used Spotify contact form three times but noone responded. Maybe here is someone who will respond?
Spotify Star
788 Views
8 replies
1 likes
I receive the email from Spotify.. then I try setting my device password after following the link but I get an error message. help.
I receive the email from Spotify.. then I try setting my device password after following the link but I get an error message. help.
Community Legend
582 Views
4 replies
0 likes
I have been trying to upgrade my spotify to premium but it just endlessly loads where I am supposed to type the credit card. It is just the spinning circle and I cannot go passed this. Please help!
I have been trying to upgrade my spotify to premium but it just endlessly loads where I am supposed to type the credit card. It is just the spinning circle and I cannot go passed this. Please help!
Spotify Star
1524 Views
1 replies
1 likes
I got a Google Play card today but I can't use it to get Spotify Premium. Why?
I got a Google Play card today but I can't use it to get Spotify Premium. Why?
Spotify Star
342 Views
1 replies
0 likes
Hola, cambie mi equipo de celular y aunque era premium en mi antiguo aparato, he perdido el estatus. Qué debo hacer?
Hola, cambie mi equipo de celular y aunque era premium en mi antiguo aparato, he perdido el estatus. Qué debo hacer?
Spotify Star
10515 Views
1 replies
1 likes
I wanted to add a family member to my family account. I accidentally clicked the option to add two more subaccounts. Help said that I need to cancel my subscription and resubscibribe (WHICH IS FRICKIN REDICULOUS!!!) . When I do that i still see my fa...
I wanted to add a family member to my family account. I accidentally clicked the option to add two more subaccounts. Help said that I need to cancel my subscription and resubscibribe (WHICH IS FRICKI...
Spotify Star
410 Views
1 replies
0 likes
I just upgraded my premium subscription to a family subscription and sent out an invite. When we try and redeem it says we are not in the same country. My profile shows AU and my daughters shows au. How do I resolve this?
I just upgraded my premium subscription to a family subscription and sent out an invite. When we try and redeem it says we are not in the same country. My profile shows AU and my daughters shows au. ...
Spotify Star
236 Views
1 replies
0 likes
El día de hoy quise renovar mi cuenta premium, luego de algunos meses de haberla cancelado, pero por alguna razón, se me cobró el triple, sin recibir confirmación de pago, y ni siquiera en mi cuenta de Spotify, se muestra que lo alla hecho. Pero en e...
El día de hoy quise renovar mi cuenta premium, luego de algunos meses de haberla cancelado, pero por alguna razón, se me cobró el triple, sin recibir confirmación de pago, y ni siquiera en mi cuenta ...
Spotify Star
387 Views
1 replies
0 likes
quando tento cadastras os dois meses de premium aparece "The CSRF token is invalid. Please try to resubmit the form." não consigo completar o cadastro
quando tento cadastras os dois meses de premium aparece "The CSRF token is invalid. Please try to resubmit the form." não consigo completar o cadastro
Spotify Star
246 Views
1 replies
0 likes
Hi I was charged twice for the student discount and then charged again for a 9.99 a month discount I need my money
Hi I was charged twice for the student discount and then charged again for a 9.99 a month discount I need my money
Newbie
208 Views
1 replies
0 likes
My spotify account has been disabled by spotify without me being informed! cardozo_05@hotmail.com Email reference: From: noreply@salesforce.com [mailto:noreply@salesforce.com] On Behalf Of support@spotify.comSent: Tuesday, 5 April 2016 11:22 PMTo: cr...
My spotify account has been disabled by spotify without me being informed! cardozo_05@hotmail.com Email reference: From: noreply@salesforce.com [mailto:noreply@sale...
Casual Listener
571 Views
3 replies
0 likes
Hello, at first sorry for my poor english! My Facebook Account is deleted/deactivated but my Spotify Pro Account is still attached. I always logged into Spotify with Facebook, so I don't have a "real" Spotify Account (I just created this one to post ...
Hello, at first sorry for my poor english! My Facebook Account is deleted/deactivated but my Spotify Pro Account is still attached. I always logged into Spotify with Facebook, so I don't h...
Spotify Star
471 Views
3 replies
0 likes
Hello everyone! I thought about posting here before to ask for help even before @SpotifyCares on Twitter assisted with me regarding with my concern however I've had the problem since January of this year and until now, they still don't know what to d...
Hello everyone! I thought about posting here before to ask for help even before @SpotifyCares on Twitter assisted with me regarding with my concern however I've had the problem since January of this ...
Roadie
338 Views
1 replies
0 likes
Hi, I have a student account but would like to add one family member but the family plan for 2 people is $14.99 so I'd intially be paying more... Is there any other option?
Hi, I have a student account but would like to add one family member but the family plan for 2 people is $14.99 so I'd intially be paying more... Is there any other option?
Spotify Star
815 Views
5 replies
0 likes
Before you dump money on a subscription, you may want to consider a company that actually supports their products instead. Spent 20 hours trying to get a hold of them using their "Official Support". No response. There are a ton of alternatives, and w...
Before you dump money on a subscription, you may want to consider a company that actually supports their products instead. Spent 20 hours trying to get a hold of them using their "Official Support". ...
Roadie
536 Views
6 replies
0 likes
Hi, I've been premium spotify user in The Netherlands for over a year. Last week, my account turned into French. I already tried updating payment details (as explained in de FAQ that Spotify provides). It asks me to shift to the Dutch spotify. I conf...
Hi, I've been premium spotify user in The Netherlands for over a year. Last week, my account turned into French. I already tried updating payment details (as explained in ...
Community Legend
396 Views
4 replies
0 likes
Hey guys,4months ago i signed up for "1 month free trial" on my account, and it went well, i didn't have to pay for it.but yesterday i tried it with another card, my credit card, on the exact same account, i didn't know and i had to pay, i lost 99 No...
Hey guys, 4months ago i signed up for "1 month free trial" on my account, and it went well, i didn't have to pay for it. but yesterday i tried it with another card, my credit card, on the exact sam...
Community Legend
582 Views
8 replies
0 likes
after trying spotify premium for 3 months for 0,99 I canceled my subscription about 10 days ago (the deadline was supposed to be on april 7th, yesterday). I even had to reply your answers about the reasons why I wanted to cancel it.Now, after more th...
after trying spotify premium for 3 months for 0,99 I canceled my subscription about 10 days ago (the deadline was supposed to be on april 7th, yesterday). I even had to reply your answers about the r...
Spotify Star
377 Views
1 replies
0 likes
Okay, so I had a spotify account a few years ago. The email address that the account was created on is no longer with us. It is gone forever and there is no way to bring it back or access it. However when I downloaded spotify it somehow had remembere...
Okay, so I had a spotify account a few years ago. The email address that the account was created on is no longer with us. It is gone forever and there is no way to bring it back or access it. However...
Community Legend
253 Views
1 replies
0 likes
