Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1778 Views
0 replies
8 likes
Security

1778 Views
0 replies
8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
Not applicable
448221 Views
970 replies
108 likes
Account

448221 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1199481 Views
119 replies
116 likes
Account

1199481 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
Tuesday
Maria
Moderator
108600 Views
72 replies
11 likes
Account
Login
Premium

108600 Views
72 replies
11 likes

Student discount

I have brought a nus card witch hasn't arrived yet is on the nus site it says I could still start saving now and get discounts but when I go to pay with the discount it asks for a student number witch I haven't got yet but I am logged into my nus acc...

Evesy93
Newbie
I have brought a nus card witch hasn't arrived yet is on the nus site it says I could still start saving now and get discounts but when I go to pay with the discount it asks for a student number witc...
2016-04-09 4:39:27 PM
2016-04-10 11:11:45 AM
KatesHere
Community Legend
194 Views
1 replies
0 likes
Subscription

194 Views
1 replies
0 likes

Connect to facebook fails

When i either try to connect to Facebook from internet or the Spotify app, it freezes or jumps out of Facebook once i press "connect to Facebook". Nothing happens and i have not blocked the app from my Facebook or so... Any ideas? Yes, i have premium...

Johannaangelov
Newbie
When i either try to connect to Facebook from internet or the Spotify app, it freezes or jumps out of Facebook once i press "connect to Facebook". Nothing happens and i have not blocked the app from ...
2016-04-08 9:41:52 AM
2016-04-10 11:06:02 AM
MattSuda
Spotify Star
216 Views
1 replies
0 likes
Account
Other

216 Views
1 replies
0 likes

Solved!! Failure code 403 and can't change the country

Hi everybody, Have 2 problems. Login code 403 Can't change te country, it's now Belguim and NO other option! Please help!

gkgreg
Regular
Hi everybody, Have 2 problems. Login code 403 Can't change te country, it's now Belguim and NO other option! Please help!
2016-04-06 11:54:31 PM
2016-04-10 10:46:21 AM
SuperWisdom
Community Legend
45192 Views
12 replies
0 likes
Account

45192 Views
12 replies
0 likes

50% student discount

Why am I not able to buy premium with paypal if I want the student discount?

iwiscoo
Newbie
Why am I not able to buy premium with paypal if I want the student discount?
2016-03-27 9:17:59 PM
2016-04-10 10:40:14 AM
KatesHere
Community Legend
194 Views
1 replies
0 likes
Account
Premium
Subscription

194 Views
1 replies
0 likes

Solved!! Spotify crashes every 10 minutes

Hello!I was wondering what started to happen in my spotify account. It crashes like every 10 minutes and it's not depending wich device i use.

Essi92
Casual Listener
Hello! I was wondering what started to happen in my spotify account. It crashes like every 10 minutes and it's not depending wich device i use.
2016-04-10 6:49:17 AM
2016-04-10 10:17:02 AM
Essi92
Casual Listener
2233 Views
4 replies
0 likes
Account

2233 Views
4 replies
0 likes

VPN

Hi there I signed up to spotify from Australia with a VPN selected to USA. After two weeks spotify kicks me out saying I am not in the right country. It's weird as the VPN is still selected to USA. When I go to sign up for premium I can't because my ...

craigerko
Casual Listener
Hi there I signed up to spotify from Australia with a VPN selected to USA. After two weeks spotify kicks me out saying I am not in the right country. It's weird as the...
2016-04-10 4:03:24 AM
2016-04-10 7:48:48 AM
Dreadlord
Community Legend
413 Views
1 replies
0 likes
Subscription

413 Views
1 replies
0 likes

Spotify won't acknowledge changed country

I am currently studying abroad in London. I have changed my country profile settings to the UK, but whenever I try to log in, it still says that my country doesn't match my location. I've tried uninstalling and reinstalling spotify, as well as restar...

csimbro157
Regular
I am currently studying abroad in London. I have changed my country profile settings to the UK, but whenever I try to log in, it still says that my country doesn't match my location. I've tried unins...
2016-04-02 3:45:59 PM
2016-04-10 7:05:57 AM
jean3601
Community Legend
469 Views
12 replies
0 likes

469 Views
12 replies
0 likes

60 days free trial

Hello,I just now decided to take the offered 60 day free trial which I've heard multiple times while using my normal free spotify. I haven't taken any free trial before. And now when I took it it was only for 7 days? Is this some kind of a bug?Cheers...

user-removed
Visitor
Hello, I just now decided to take the offered 60 day free trial which I've heard multiple times while using my normal free spotify. I haven't taken any free trial before. And now when I took ...
2016-04-10 6:32:27 AM
2016-04-10 6:54:15 AM
user-removed
Not applicable
1596 Views
2 replies
0 likes
Account
Premium
Subscription

1596 Views
2 replies
0 likes

2 years ago, I signed up to Spotify with Facebook... now I'd like to separate the two.

I want to use a different email address, a different password, etc. than what I use for Facebook. However, after using Spotify for 2 years, I don't think I want to just cancel this subscription, create an entirely new profile, then re-create my playl...

TechCP
Regular
I want to use a different email address, a different password, etc. than what I use for Facebook. However, after using Spotify for 2 years, I don't think I want to just cancel this subscription, crea...
2016-04-10 5:41:41 AM
2016-04-10 6:00:01 AM
Maxim
Spotify Star
149 Views
1 replies
0 likes
Account

149 Views
1 replies
0 likes

Premium subscription

i paid through bdo online and my first 2 transaction failed but the amount was deducted from my bdo account, only during my third attempt was the transaction/validation successful. how can i retrieve or get my payment back from the 2 failed transacti...

idaaleja
Newbie
i paid through bdo online and my first 2 transaction failed but the amount was deducted from my bdo account, only during my third attempt was the transaction/validation successful. how can i re...
2016-04-10 5:12:53 AM
2016-04-10 5:45:45 AM
DasPeter
Community Legend
154 Views
1 replies
0 likes
Premium

154 Views
1 replies
0 likes

Solved!! Hijacked account

Hey, it seems my account has been hijacked. The email and password has been changed without me being notified, but I can still log in through facebook. I tried using the form to contact support but it would only automaticly email the new address, is ...

Sylwevrin
Casual Listener
Hey, it seems my account has been hijacked. The email and password has been changed without me being notified, but I can still log in through facebook. I tried using the form to contact support but i...
2016-04-09 11:30:08 AM
2016-04-10 4:21:42 AM
Sylwevrin
Casual Listener
503 Views
5 replies
0 likes
Account
Login
Security

503 Views
5 replies
0 likes

I'm paying but not getting the premium

This last month I have pay like normalAnd I'm not getting the premium services. I try to cancel my subscription but in the account appears as I'm not on the premium anymore. I have the proof that the money was taken from my account. I want to cancel ...

Eileenacevedo
Newbie
This last month I have pay like normal And I'm not getting the premium services. I try to cancel my subscription but in the account appears as I'm not on the premium anymore. I have the proof that t...
2016-04-10 1:47:26 AM
2016-04-10 3:43:23 AM
DasPeter
Community Legend
123 Views
1 replies
0 likes
Premium

123 Views
1 replies
0 likes

Obercharged

I signed up for the $0.99 trial for 3 months in march but have been charged $17.99 jow do i get this sorte

Stephenfindlow6
Newbie
I signed up for the $0.99 trial for 3 months in march but have been charged $17.99 jow do i get this sorte
2016-04-10 1:41:41 AM
2016-04-10 3:29:26 AM
DasPeter
Community Legend
144 Views
1 replies
0 likes
Account

144 Views
1 replies
0 likes

Refund

Hi, I was wondering if Its possible to get a refund, because I completly forgot to cancel my 30 day trial and was charged $9.99 after it ended and I really can't afford that right now. is there anyway I could get that back?

dleskoooo
Newbie
Hi, I was wondering if Its possible to get a refund, because I completly forgot to cancel my 30 day trial and was charged $9.99 after it ended and I really can't afford that right now. is there anywa...
2016-04-09 12:22:22 AM
2016-04-09 12:38:32 AM
KatesHere
Community Legend
202 Views
2 replies
0 likes
Premium
Subscription

202 Views
2 replies
0 likes

password for my Android

When trying to introduce a new password to be used with my cel phone, the link sends the following message: "error establishing your password"

aabregopty
Casual Listener
When trying to introduce a new password to be used with my cel phone, the link sends the following message: "error establishing your password"
2016-04-09 9:55:14 PM
2016-04-09 12:14:51 AM
Jordi
Community Legend
148 Views
1 replies
0 likes
Premium

148 Views
1 replies
0 likes

land in profile changed without traveling

Hi,the land in my spotify-profile changed. i did not travel or anything. i nearly only use spotify for my kids, letting them hear playmobil stories etc.with my ipad. now suddenly the stories are not longer available for me, cause the landinformation ...

mrboone
Newbie
Hi, the land in my spotify-profile changed. i did not travel or anything. i nearly only use spotify for my kids, letting them hear playmobil stories etc.with my ipad. now suddenly the stories are no...
2016-04-09 11:08:23 PM
2016-04-09 12:13:31 AM
Maxim
Spotify Star
157 Views
1 replies
0 likes
Premium

157 Views
1 replies
0 likes

Login in with facebook on desktop and phone not working

Hi spotify community,Since a few days i can't login with my facebook account on spotify on my desktop or phone. Can someone tell why this is?and maybe a fix for this?Kind regardsRingo

Rcontent
Casual Listener
Hi spotify community, Since a few days i can't login with my facebook account on spotify on my desktop or phone. Can someone tell why this is? and maybe a fix for this? Kind regards...
2016-04-08 8:05:33 PM
2016-04-09 11:54:51 PM
SuperWisdom
Community Legend
370 Views
7 replies
0 likes
Account
Login
Premium

370 Views
7 replies
0 likes

Accessing Spotify in Internet

I recently subscribed to Spotfy Premium. However, I registered to this service using my Facebook account. When I completed the subscription to Spotify Preium I received an e-mail with my new username (bunch of numbers). Now, when I tried to access Sp...

aabregopty
Casual Listener
I recently subscribed to Spotfy Premium. However, I registered to this service using my Facebook account. When I completed the subscription to Spotify Preium I received an e-mail with my new username...
2016-04-09 10:33:40 PM
2016-04-09 11:43:34 PM
KatesHere
Community Legend
213 Views
3 replies
0 likes
Premium

213 Views
3 replies
0 likes

kary luckett

Yes my card was charged today and I didn't authorize it can u please put my funds back on my card if I have to cancel then I will thank you

Karyluckett33
Newbie
Yes my card was charged today and I didn't authorize it can u please put my funds back on my card if I have to cancel then I will thank you
2016-04-09 11:37:01 PM
2016-04-09 11:41:16 PM
Daniel
Community Legend
135 Views
1 replies
0 likes

135 Views
1 replies
0 likes

Spotify Premium Student Discount

Hi, I recently subscribed to Spotify premium - I'm living in the Netherlands at the moment for a placement year, but will be moving back to the UK in July. I initialy subscribed with my Dutch card, but now I've changed my country to the UK and am pay...

KBurge1
Newbie
Hi, I recently subscribed to Spotify premium - I'm living in the Netherlands at the moment for a placement year, but will be moving back to the UK in July. I initialy subscrib...
2016-04-09 12:07:25 PM
2016-04-09 11:40:57 PM
KatesHere
Community Legend
188 Views
1 replies
0 likes
Account
Premium
Subscription

188 Views
1 replies
0 likes

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