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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

284273 Views

529 replies

34 likes

Account
Free
  • 284273 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13565 Views

6 replies

11 likes

Security
  • 13565 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539136 Views

990 replies

114 likes

Account
  • 539136 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129498 Views

74 replies

12 likes

Account
Login
Premium
  • 129498 Views
  • 74 replies
  • 12 likes

Cant get Family subscription

Hi, Apperently one cant get family subsciption if you pay trough ITunes, How can i change this? I´ve tried to change my payment method but i cant understand where to do it !

Newbie

Hi,    Apperently one cant get family subsciption if you pay trough ITunes,  How can i change this? I´ve tried to change my payment method but i cant understand where to do it !&nbs...

jean3601

Community Legend

226 Views

1 replies

0 likes

Subscription
  • 226 Views
  • 1 replies
  • 0 likes

Debit Card Charges

Hi,Tried to register again with your P9.00 for 3mos however I was charged for P9.00 even the subscription failed due to my existing subscription with my debit card. Please refund me asap

Newbie

Hi, Tried to register again with your P9.00 for 3mos however I was charged for P9.00 even the subscription failed due to my existing subscription with my debit card. Please refund me asap

jean3601

Community Legend

232 Views

1 replies

0 likes

Premium
Subscription
  • 232 Views
  • 1 replies
  • 0 likes

Apply 12 Month Code to Account Not Processing.

I purchased a 12 month card online. The error message says I cannot combine both. I have canceled the third party subscription with Apple. Do I have to wait for my subscription to expire before I apply the code?

Newbie

I purchased a 12 month card online. The error message says I cannot combine both. I have canceled the third party subscription with Apple. Do I have to wait for my subscription to expire before I app...

Maxim

Spotify Star

221 Views

1 replies

0 likes

Subscription
  • 221 Views
  • 1 replies
  • 0 likes

Same Playlist, multiple devices?

So I recently upgraded to a family account so my roommate can enjoy Spotify the same way I do while we game on the PS4. I can play music, he can play music, it's all good. I'm just wondering if there is a way one of us can pick a track, Playlist etc....

Casual Listener

So I recently upgraded to a family account so my roommate can enjoy Spotify the same way I do while we game on the PS4. I can play music, he can play music, it's all good. I'm just wondering if there...

Nico

Community Legend

278 Views

1 replies

0 likes

Account
Premium
  • 278 Views
  • 1 replies
  • 0 likes

Spotify on LG smart TV

Hi, I've been using Spotify on my LG smart TV for a couple of weeks now.Today I suddenly get the message "Es ist ein Fehler mit deinem Spotify Konto aufgetreten. Bitte besuche spotify.com/lg um ein Konto zu eroeffnen", which roughly means "There has ...

Casual Listener

Hi,   I've been using Spotify on my LG smart TV for a couple of weeks now. Today I suddenly get the message "Es ist ein Fehler mit deinem Spotify Konto aufgetreten. Bitte besuche spotify.com/...

fpnick

Casual Listener

231 Views

1 replies

0 likes

Account
Premium
  • 231 Views
  • 1 replies
  • 0 likes

fund return

hi i am using spotify free not premium and the last 2 month i didn't even have spotify downloaded on my phone and yet i was charged twice ,27 February and 27 March 9.99 each time and pls i want you to refund tnx .

Newbie

hi i am using spotify free not premium and the last 2 month i didn't even have spotify downloaded on my phone and yet i was charged twice ,27 February and 27 March 9.99 each time and pls i want you t...

Dreadlord

Community Legend

181 Views

1 replies

0 likes

Account
  • 181 Views
  • 1 replies
  • 0 likes

Can't cancel subscription at all

It won't let me cancel my premium through Spotify nor Apple. I have no clue what to do.

Newbie

It won't let me cancel my premium through Spotify nor Apple. I have no clue what to do.

user-removed

Not applicable

287 Views

1 replies

0 likes

Subscription
  • 287 Views
  • 1 replies
  • 0 likes

New to Spotify - help!

So I just signed up for spotify and so far it's not going very well. For one, I signed in through facebook and it doesn't have the correct email connected with my account. Is there a way to change that? I want spotify related emails sent to my primar...

Newbie

So I just signed up for spotify and so far it's not going very well.    For one, I signed in through facebook and it doesn't have the correct email connected with my account. Is there a w...

Maxim

Spotify Star

245 Views

1 replies

0 likes

Account
  • 245 Views
  • 1 replies
  • 0 likes

Solved!! Problem during registering

I had already tried 2 times with 2 different emails and seems like there's no way I can register an account properly. Account1: kun2210Account2: kundun2210 Both scenarios are the same: I enter registration details. then I hit register, got 'username ...

Newbie

I had already tried 2 times with 2 different emails and seems like there's no way I can register an account properly.    Account1: kun2210 Account2: kundun2210   Both scenarios ar...

osornios

Spotify Star

18151 Views

7 replies

0 likes

  • 18151 Views
  • 7 replies
  • 0 likes

Moving accounts due to deactivated Facebook

I recently deactivated the Facebook account that I used to listen on Spotify. My (now inaccessible) Spotify account had a great deal of favorites/playlists, etc, and I'm trying to see if all that data can be restored. I've read through relevant forum...

Casual Listener

I recently deactivated the Facebook account that I used to listen on Spotify. My (now inaccessible) Spotify account had a great deal of favorites/playlists, etc, and I'm trying to see if all tha...

osornios

Spotify Star

872 Views

17 replies

0 likes

  • 872 Views
  • 17 replies
  • 0 likes

Paying for VSpotify twice

I subscribed to Spotify premium for 9.99 per month, then I signed up to get premium for 5.99 per month through Vodafone but I'm now paying both.How do I unsubscribe for the 9.99 payment? When I attempt to do it on the website I am getting referred to...

Newbie

I subscribed to Spotify premium for 9.99 per month, then I signed up to get premium for 5.99 per month through Vodafone but I'm now paying both. How do I unsubscribe for the 9.99 payment? When I att...

osornios

Spotify Star

300 Views

1 replies

0 likes

Subscription
  • 300 Views
  • 1 replies
  • 0 likes

Tengo Premium pero me aparece Free

Hola! Contrate el servicio hace seis días de Premium y me aparece como Free, no se que hacer. Ya seguí todos los pasos en ayuda pero no funciona

Newbie

Hola! Contrate el servicio hace seis días de Premium y me aparece como Free, no se que hacer. Ya seguí todos los pasos en ayuda pero no funciona

osornios

Spotify Star

611 Views

3 replies

0 likes

Account
Free
Premium
Subscription
  • 611 Views
  • 3 replies
  • 0 likes

Solved!! Can't login with facebook account (premium)

Hi, I've lost access to my Spotify account I made with facebook. On the desktop client I get the error "The username or password is incorrect". Same thing on the Android client. In chrome I get the error "too many redirects". The email associated wit...

Newbie

Hi,   I've lost access to my Spotify account I made with facebook. On the desktop client I get the error "The username or password is incorrect". Same thing on the Android client. In chrome I ...

osornios

Spotify Star

556 Views

1 replies

0 likes

Account
Login
Premium
  • 556 Views
  • 1 replies
  • 0 likes

Spotify premium

I had premium on my old phone, I hard reset the phone, logged in on my new phone.. Shows some of the songs I had.. But isn't premium.. If I add a new credit card is it gonna charge me double?

Newbie

I had premium on my old phone, I hard reset the phone, logged in on my new phone.. Shows some of the songs I had.. But isn't premium.. If I add a new credit card is it gonna charge me double?

osornios

Spotify Star

179 Views

1 replies

0 likes

Premium
  • 179 Views
  • 1 replies
  • 0 likes

Hi res

Give us hi res Spotify in 2016

Casual Listener

Give us hi res Spotify in 2016

Maxim

Spotify Star

423 Views

1 replies

0 likes

Premium
  • 423 Views
  • 1 replies
  • 0 likes

Canjie un cupon por 3 meses y me sale free

Estimado, Cargue un cupon por 3 meses el dia 18-04-2016, me funciono bien hasta el 24 de Abril, ahora todos mis dispositivos, incluido la web, me sale free, ya segui los pasos de la ayuda pero nada . Ya escribi as servicio tecnico pero tampoco no res...

Newbie

Estimado,     Cargue un cupon por 3 meses el dia 18-04-2016, me funciono bien hasta el 24 de Abril, ahora todos mis dispositivos, incluido la web, me sale free, ya segui los pasos de la a...

osornios

Spotify Star

329 Views

1 replies

0 likes

Premium
Subscription
  • 329 Views
  • 1 replies
  • 0 likes

Spotify premium

I tried to sign up for Spotify premium with the student discount and it is not working . Not only do I not have Spotify premium but they also charged me twice

Newbie

I tried to sign up for Spotify premium with the student discount and it is not working . Not only do I not have Spotify premium but they also charged me twice

osornios

Spotify Star

176 Views

1 replies

0 likes

Premium
  • 176 Views
  • 1 replies
  • 0 likes

Change of my payment card and my family account got cancel

I change my method of payment and my family account is not functioning, nevertheless in the system the receipt of the payment can be consulted, i need to get my account working inmediatly

Newbie

I change my method of payment and my family account is not functioning, nevertheless in the system the receipt of the payment can be consulted, i need to get my account working inmediatly

osornios

Spotify Star

168 Views

1 replies

0 likes

Account
Other
Premium
  • 168 Views
  • 1 replies
  • 0 likes

Everything lost...

Can someone help me, i´ve lost everything, my own and suscribed playlists, followed artists, albums etc, its like a new account, i have recovered my own playlist but everything else not.... pleaseee

Newbie

Can someone help me, i´ve lost everything, my own and suscribed playlists, followed artists, albums etc, its like a new account, i have recovered my own playlist but everything else not.... pleaseee

Dreadlord

Community Legend

195 Views

1 replies

0 likes

Account
  • 195 Views
  • 1 replies
  • 0 likes

Account compromisd, Spotify Family Subscription

I noticed that i had a new playlist in my playlists. I never subscribd to a family abo and dont know these people on the screenshot. I changed my Facbook Password. Please delete my Family Subscription.I want my Premium back.Please confirm that my acc...

Casual Listener

I noticed that i had a new playlist in my playlists.   I never subscribd to a family abo and dont know these people on the screenshot.   I changed my Facbook Password.   Ple...

luca0074

Casual Listener

254 Views

2 replies

0 likes

Account
Premium
Security
Subscription
  • 254 Views
  • 2 replies
  • 0 likes