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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

82089 Views

9 replies

2 likes

Account
Login
  • 82089 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

657568 Views

13 replies

4 likes

Account
  • 657568 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

738949 Views

18 replies

29 likes

  • 738949 Views
  • 18 replies
  • 29 likes

Error 3

My other spotify accound Daniel_hernandez_34 i cant log into it and whenever i try to log in it says error 3 please help me get my account back

Casual Listener

My other spotify accound Daniel_hernandez_34 i cant log into it and whenever i try to log in it says error 3 please help me get my account back

Daniel3482

Casual Listener

258 Views

1 replies

0 likes

Premium
  • 258 Views
  • 1 replies
  • 0 likes

deactivating account

Hello, last month i have sent a message to spotify via mail (of course) to permantly deactivate my account, but unfortunately they have not sent a single message to me. I would like a need of help. Now, how do i deactivate my account? It bothers me.

Visitor

Hello, last month i have sent a message to spotify via mail (of course) to permantly deactivate my account, but unfortunately they have not sent  a single message to me. I would like a need of h...

JulienCogordan

Newbie

1070 Views

6 replies

0 likes

Account
  • 1070 Views
  • 6 replies
  • 0 likes

having trouble getting my playlists on my new phone

I just got a new phone and I can't get any of my playlists. And it says I no longer have premium. And o logged in to the same account. None of my music is there at all. HELP!!!!!!

Newbie

I just got a new phone and I can't get any of my playlists. And it says I no longer have premium. And o logged in to the same account. None of my music is there at all. HELP!!!!!!

kbrooksc

Community Legend

215 Views

1 replies

0 likes

Account
Other
Premium
  • 215 Views
  • 1 replies
  • 0 likes

spotify premium to my new facebook account

Hello I have a spotify premium, on my old facebook account, how do I transfer that premium account to my new facebook account? Best regards Oceanica

Newbie

Hello I have a spotify premium, on my old facebook account, how do I transfer that premium account to my new facebook account? Best regards Oceanica

kbrooksc

Community Legend

273 Views

1 replies

0 likes

Account
Login
Premium
  • 273 Views
  • 1 replies
  • 0 likes

Cancel Spotify subscription

I would like to cancel my spotify premium subscription because i wasn't satisfied with the 1 month trial and forgot to cancel the subscription before being charged. [email address removed for safety reasons]

Casual Listener

I would like to cancel my spotify premium subscription because i wasn't satisfied with the 1 month trial and forgot to cancel the subscription before being charged.   [email address removed ...

AustinTanguay

Roadie

335 Views

3 replies

0 likes

Account
Premium
Subscription
  • 335 Views
  • 3 replies
  • 0 likes

Premium Subscription

Can you uprade to spotify premium with a prepaid debit card that you buy from the store?

Casual Listener

Can you uprade to spotify premium with a prepaid debit card that you buy from the store?

dshreve19

Casual Listener

369 Views

2 replies

0 likes

Subscription
  • 369 Views
  • 2 replies
  • 0 likes

Premium Subscription on phone not found on computer

I have premium on my phone but when i logged in on the computer it says i only have free. I need to change my payment info but since it says i only have free i am unable to do so. I have i never logged in with facebook so that isn't the problem. i ha...

Visitor

I have premium on my phone but when i logged in on the computer it says i only have free. I need to change my payment info but since it says i only have free i am unable to do so. I have i never logg...

user-removed

Not applicable

244 Views

2 replies

0 likes

Account
Premium
Subscription
  • 244 Views
  • 2 replies
  • 0 likes

Solved!! upgraded to premium and phone still asking me to upgrade

Hi, All.. I have upgraded to premium (actually 3 times by mistake) Site is not very user friendly. I keep pulling site up on phone and I am not getting premium, just the same question to upgrade,(how many times do I have to do it to get what I have a...

Newbie

Hi, All.. I have upgraded to premium (actually 3 times by mistake) Site is not very user friendly. I keep pulling site up on phone and I am not getting premium, just the same question to upgrade,(how...

jean3601

Community Legend

912 Views

1 replies

0 likes

Account
  • 912 Views
  • 1 replies
  • 0 likes

Spotify premium subscription confusion

I am subscribed to Spotify premium according to my iPhone settings however on my actual Spotify app account it keeps saying free and that it "could not buy premium". When I try to buy premium it says I am already subscribed and that the premium perio...

Newbie

I am subscribed to Spotify premium according to my iPhone settings however on my actual Spotify app account it keeps saying free and that it "could not buy premium". When I try to buy premium it says...

jean3601

Community Legend

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Can't login with facebook credentials

I try logging in to the app using my facebook credentials and it goes to my chrome browser says it is authenticating my facebook credentials and then the chrome window disappears and I am still not logged in and I am still at the login screen for the...

Newbie

I try logging in to the app using my facebook credentials and it goes to my chrome browser says it is authenticating my facebook credentials and then the chrome window disappears and I am still not l...

228 Views

0 replies

0 likes

Login
  • 228 Views
  • 0 replies
  • 0 likes

30 day free trial

Ok, so I signed up for the 30 day free premium trial. I entered my payment details and everything. I changed my mind and decided I didn't want to do that shortly after, so I cancelled my subscription. Will I still be charged even though I cancelled m...

Newbie

Ok, so I signed up for the 30 day free premium trial. I entered my payment details and everything. I changed my mind and decided I didn't want to do that shortly after, so I cancelled my subscription...

user-removed

Not applicable

208 Views

1 replies

0 likes

Premium
Subscription
  • 208 Views
  • 1 replies
  • 0 likes

Hacked account

My account was taken over. All my playlists were deleted and my password was changed. I was able to get back into my account and I changed the password and deleted their playlists and got my own playlists back up. But I'm missing my starred tracks an...

Casual Listener

My account was taken over. All my playlists were deleted and my password was changed. I was able to get back into my account and I changed the password and deleted their playlists and got my own play...

dinis90

Newbie

278 Views

2 replies

0 likes

Security
  • 278 Views
  • 2 replies
  • 0 likes

Being overcharged

Hi, In the credit card's bill it appears the Spotify four times. In other words, every month Spotify is charging me like I would I have 4 susbcriptions. What could it be? What should I do? Thanks, Tadashi.

Newbie

Hi,   In the credit card's bill it appears the Spotify four times. In other words, every month Spotify is charging me like I would I have 4 susbcriptions.  What could it be? What should ...

KatesHere

Community Legend

466 Views

1 replies

0 likes

Account
Subscription
  • 466 Views
  • 1 replies
  • 0 likes

Spotify, good, bad, or indifferent? you tell me....

Hello all the apperently happy spotify users.....i know most post are not this kind... i would like to rant for a few if y'all don't mind, please bare with me..I have not really used Spotify much the past few months if at all. I've been watching conc...

Newbie

Hello all the apperently happy spotify users.....i know most post are not this kind... i would like to rant for a few if y'all don't mind, please bare with me..I have not really used Spotify much the...

MattSuda

Spotify Star

338 Views

1 replies

1 likes

  • 338 Views
  • 1 replies
  • 1 likes

College subscription

Hello, so I'm out of high school and have been accepted into GCSCollege and I begin classes in March, can I still qualify for student discount or are you requiring me to wait a month?

Newbie

Hello, so I'm out of high school and have been accepted into GCSCollege and I begin classes in March, can I still qualify for student discount or are you requiring me to wait a month?

Bittencourt

Spotify Star

356 Views

1 replies

0 likes

Subscription
  • 356 Views
  • 1 replies
  • 0 likes

Suscribí a mi familia en un viaje a usa y ahora no pueden utilizar la cuenta

Hola,La cuenta original es de argentina pero en un viaje a usa hice el upgrade para mi familia, para tener varias cuentas al mismo tiempo y me dice q no corresponde c el país original así que pague, envié las suscripciones a mi familia pero no se pue...

Casual Listener

Hola, La cuenta original es de argentina pero en un viaje a usa hice el upgrade para mi familia, para tener varias cuentas al mismo tiempo y me dice q no corresponde c el país original así que pague...

Gabrielaminguij

Casual Listener

197 Views

1 replies

0 likes

Account
  • 197 Views
  • 1 replies
  • 0 likes

Solved!! Is it possible to suggest an Album for Spotify

I realy do love the Mad Hatter album by Chick Corea. http://chickcorea.com/albums/the-mad-hatter/But it's missing in Spotify. What can I do. Except quit Spotify and start buying albums again TIA Frank

Newbie

I realy do love the Mad Hatter album by Chick Corea. http://chickcorea.com/albums/the-mad-hatter/ But it's missing in Spotify. What can I do. Except quit Spotify and start buying albums ag...

jean3601

Community Legend

538 Views

1 replies

1 likes

Other
  • 538 Views
  • 1 replies
  • 1 likes

Solved!! Premium subscription become free automatically

I am on premium since day one. Can I know why is my account being changed to FREE automatically?? I have no problem with my subscription until today. Please also note that I have paid for my premium. Last payment was as per below: Receipt for order 8...

Regular

I am on premium since day one. Can I know why is my account being changed to FREE automatically?? I have no problem with my subscription until today.    Please also note that I have paid ...

juanitaooi

Regular

3614 Views

9 replies

0 likes

Account
Login
Premium
Subscription
  • 3614 Views
  • 9 replies
  • 0 likes

DEBIT CARD

Hello guys! I have a problem paying Spotify Premium. I used to have a debit card and I used it for every Spotify's payment. Now I've changed my card, but it's still a debit card, thou, but the payment system doesn't work anymore. How can it be possib...

Casual Listener

Hello guys!  I have a problem paying Spotify Premium. I used to have a debit card and I used it for every Spotify's payment. Now I've changed my card, but it's still a debit card, thou, but the...

KatesHere

Community Legend

631 Views

3 replies

0 likes

Premium
  • 631 Views
  • 3 replies
  • 0 likes

Solved!! account problems

I have been paying for an account i havent used in 8 months. NOt knowing that i didnt use it but someehow you guys have to connect the 2 and attach the accounts. This is ridicioulous never seen anything like that before someone please help me!!!!!!!!...

Newbie

I have been paying for an account i havent used in 8 months. NOt knowing that i didnt use it but someehow you guys have to connect the 2 and attach the accounts. This is ridicioulous never seen anyth...

jean3601

Community Legend

434 Views

1 replies

0 likes

Login
Premium
Subscription
  • 434 Views
  • 1 replies
  • 0 likes