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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
82784 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
103492 Views
10 replies
3 likes
HiI would like to cancel my premium subscription. I did a 3 month trial and wanted to cancel it before I was charged. When I logged into my Spotify account of n my phone it said I was on the free service but then I was charged $11.99. When I looked a...
Hi I would like to cancel my premium subscription. I did a 3 month trial and wanted to cancel it before I was charged. When I logged into my Spotify account of n my phone it said I was on the free s...
Casual Listener
445 Views
2 replies
0 likes
I got Spotify premium and gave the password to a friend for them to use it, I then logged out and they logged in. It says on her phone tho that we never got Spotify premium, tho we did. So then I logged back in on my phone and it has taken away my pr...
I got Spotify premium and gave the password to a friend for them to use it, I then logged out and they logged in. It says on her phone tho that we never got Spotify premium, tho we did. So then I log...
Spotify Star
248 Views
1 replies
0 likes
I am trapped in a round-robin situation. I have a family plan and my son is one additional user. Suddenly, he cannot log in and when he tries to reset his password, we get this error: "It looks like you are using your Facebook credentials to log in t...
I am trapped in a round-robin situation. I have a family plan and my son is one additional user. Suddenly, he cannot log in and when he tries to reset his password, we get this error:  ...
Spotify Star
406 Views
1 replies
0 likes
I recently accidentally logged out of my account and I don't know my password and I don't have the same email so I can not reset my password. I'm getting quite frustrated by spotify's stupid help center. How can I get a hold of someone from Spotify
I recently accidentally logged out of my account and I don't know my password and I don't have the same email so I can not reset my password. I'm getting quite frustrated by spotify's stupid help cen...
Community Legend
323 Views
1 replies
0 likes
Hello, I have Student Premium since 16.4.2015. So in 2 weeks one year is over and I got a message i Have to extend my contract.So my question is, will my contract be automaticly extended for one more year as student or it will be extended for the ful...
Hello, I have Student Premium since 16.4.2015. So in 2 weeks one year is over and I got a message i Have to extend my contract. So my question is, will my contract be automaticly extended f...
Spotify Star
363 Views
2 replies
0 likes
The music gets cut off all the time, i have changed my passworld and logged off all devices.. what the hell is happening?
The music gets cut off all the time, i have changed my passworld and logged off all devices.. what the hell is happening?
Community Legend
271 Views
1 replies
0 likes
So yesterday, I bought premium and I was able to use it for about 4 hours at school but as soon as I got home from school I was logged out of every device. I didn't reset my password until today but I still haven't gotten and email from spotify sayin...
So yesterday, I bought premium and I was able to use it for about 4 hours at school but as soon as I got home from school I was logged out of every device. I didn't reset my password until today but ...
Community Legend
284 Views
1 replies
0 likes
Hi all, I have a premium account which is tied to my main facebook account. However, to be able to properly focus on my dissertation, I deactivated my main facebook account and created a fake one to be able to connect to spotify. As a result I have o...
Hi all, I have a premium account which is tied to my main facebook account. However, to be able to properly focus on my dissertation, I deactivated my main facebook account and created a fak...
Spotify Star
693 Views
3 replies
0 likes
Good day Spotify, I was about to take the 3 months premium subcription offer but the service won't accept my card.It's kinda weird because When I first created my account, I used the same card for the 1 month free premium subscription. And now I am a...
Good day Spotify, I was about to take the 3 months premium subcription offer but the service won't accept my card. It's kinda weird because When I first created my account, I used the sam...
Newbie
5051 Views
10 replies
1 likes
Hey there,
Hey there,
Roadie
310 Views
1 replies
0 likes
i cancled my premium and im still getting charged for it, this has been happening since november and the customer service number does not work.
i cancled my premium and im still getting charged for it, this has been happening since november and the customer service number does not work.
Spotify Star
280 Views
1 replies
0 likes
I recently made a new Spotify account to replace my old one, but I don't want my old one to be deleted and lose all of my playlists. Will my old account ever be deleted? Even after a certain period of inactivity? What is the policy on this?
I recently made a new Spotify account to replace my old one, but I don't want my old one to be deleted and lose all of my playlists. Will my old account ever be deleted? Even after a certain period o...
Spotify Star
4204 Views
1 replies
0 likes
I got an email today that my student discount will run out soon and that I could renew it if I'm still a student. However the link in the mail only sends me to https://www.spotify.com/de/student/I don't see anything where I can reconfirm that I'm sti...
I got an email today that my student discount will run out soon and that I could renew it if I'm still a student. However the link in the mail only sends me to https://www.spotify.com/de/student/ I ...
Spotify Star
3524 Views
3 replies
0 likes
i liked spotify so i decided to get a premium accounti got charged twice but im still not getting premium here are some screen shots
i liked spotify so i decided to get a premium account i got charged twice but im still not getting premium here are some screen shots
Casual Listener
246 Views
1 replies
0 likes
Hello, I purchased an eGiftcard for a birthday, but I entered the date wrong. How can I go about in changing to the correct date to 04/09/2016 instead of 09/04/2016. Thank you!
Hello, I purchased an eGiftcard for a birthday, but I entered the date wrong. How can I go about in changing to the correct date to 04/09/2016 instead of 09/04/2016. Thank you!
Spotify Star
339 Views
1 replies
0 likes
I have registered on Sporify with a username instead of signing up with a Facebook account. Now I would like to connect my Facebook account to this user and I do not want to lose my username, i.e. I still want to be able to login with my old username...
I have registered on Sporify with a username instead of signing up with a Facebook account. Now I would like to connect my Facebook account to this user and I do not want to lose my username, i.e. I ...
Regular
392 Views
2 replies
0 likes
I got an e-mail yesterday advising my student discount was about to expire...But i already renewed this a couple of months ago and thought it was a 12 month subscription?Can anyone advise please??
I got an e-mail yesterday advising my student discount was about to expire... But i already renewed this a couple of months ago and thought it was a 12 month subscription? Can anyone advise please??
Community Legend
449 Views
5 replies
0 likes
Hi everyone,Today, when I open spotify, my explore screen only features a list called "#1 most wanted hits". Not only I don't like the sort of music that the list offers, but I can't use the other options for exploring music. I'm using a premium acco...
Hi everyone, Today, when I open spotify, my explore screen only features a list called "#1 most wanted hits". Not only I don't like the sort of music that the list offers, but I can't use the othe...
Newbie
740 Views
4 replies
2 likes
Community Legend
286 Views
1 replies
0 likes
Hi, I used to live in the US and had the US account but I now moved to Canada and it does not let me change it. I followed the instructions on Spotify website without any success. How can I make it happen? I wish I could talk to someone at spotify bu...
Hi, I used to live in the US and had the US account but I now moved to Canada and it does not let me change it. I followed the instructions on Spotify website without any success. &nbs...
Regular
901 Views
10 replies
0 likes
