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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9090 Views
  • 1 replies
  • 9 likes
  • Security
  • 9090 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482633 Views
  • 979 replies
  • 111 likes
  • Account
  • 482633 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211022 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211022 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121022 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121022 Views
  • 72 replies
  • 12 likes

Easily cancel & re-subscribe?

Hi, I was wondering if it is easy to cancel my premium subscription, keep everything (albeit now with ads and no offline support) and then 'resume' my subscription at the student rate (of course granted I am still a student when I resume) in, say, 5 ...

  • Gig Goer
  • Hi,   I was wondering if it is easy to cancel my premium subscription, keep everything (albeit now with ads and no offline support) and then 'resume' my subscription at the student rate (of co...
  • Jordi
  • Community Legend
  • 390 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 390 Views
  • 1 replies
  • 0 likes

Solved!! Edit Account

Hi, I'm trying to edited my new premium account, it states that my email address is already taken, when it is the email address that i signed up with and has never been used on any other accounts, as i created not long ago. With this problem i can no...

  • Casual Listener
  • Hi,    I'm trying to edited my new premium account, it states that my email address is already taken, when it is the email address that i signed up with and has never been used ...
  • CoulditbeCraig
  • Casual Listener
  • 286 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 286 Views
  • 2 replies
  • 0 likes

Solved!! changing username

is it possible to change my username?

  • Visitor
  • is it possible to change my username?
  • user-removed
  • Not applicable
  • 376 Views
  • 2 replies
  • 0 likes
  • Account
  • 376 Views
  • 2 replies
  • 0 likes

Family plan

So Family plan means you can just use 1 subscription per family? Meaning if my wife wants to listen on her way to work and i want to listen in the yard then one of us cannot hear the music.? Did I explain that right? If so then your family plan ispre...

  • Casual Listener
  • So Family plan means you can just use 1 subscription per family? Meaning if my wife wants to listen on her way to work and i want to listen in the yard then one of us cannot hear the music.? Did I ex...
  • Maxim
  • Spotify Star
  • 298 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 298 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Family for iPhone Users

Hello! I was wondering if it is possible to upgrade to spotify family and cancelling Apple's autorenew while still enjoying Spotify via the iPhone app. It wouldn't benefit me very much to save a couple dollars if I couldn't stream from my iPhone. If ...

  • Newbie
  • Hello!  I was wondering if it is possible to upgrade to spotify family and cancelling Apple's autorenew while still enjoying Spotify via the iPhone app. It wouldn't benefit me very much to save...
  • Maxim
  • Spotify Star
  • 291 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 291 Views
  • 1 replies
  • 0 likes

Account Hacked

Hey y'all I received an email saying my account email was changed but I never approved it. Someone hacked into my account and I'm concerned because it's a premium account with my credit card information. Can someone please help me. I have already sen...

  • Newbie
  • Hey y'all I received an email saying my account email was changed but I never approved it. Someone hacked into my account and I'm concerned because it's a premium account with my credit card informat...
  • Maxim
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 204 Views
  • 1 replies
  • 0 likes

Unable to login after kicking out hacker that connected with FB

some random person started using my spotify, adding songs, adding facebook, adding profile picture. I just went and changed the password from the site, but now I cannot login to any of my devices. I can login and change password over and over, but th...

  • Newbie
  • some random person started using my spotify, adding songs, adding facebook, adding profile picture.   I just went and changed the password from the site, but now I cannot login to any of my de...
  • Ebrines4
  • Casual Listener
  • 303 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 303 Views
  • 2 replies
  • 0 likes

someone has changed my email and password

i can still log in with my facebook connect but someone has accessed my account and changed my info deleted my playlist and id like to recover control of my account i tried to use the email form but it just sent it to the account he changed it to

  • Casual Listener
  • i can still log in with my facebook connect but someone has accessed my account and changed my info deleted my playlist and id like to recover control of my account i tried to use the email form but ...
  • Jordi
  • Community Legend
  • 1131 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Security
  • 1131 Views
  • 7 replies
  • 0 likes

payment

I have set up a Spotify account and used my partners card this was in December when it went through it said that the account was unsuccessful. So I created an account using my card and it was successful I got the first couple month free now am paying...

  • Casual Listener
  • I have set up a Spotify account and used my partners card this was in December when it went through it said that the account was unsuccessful. So I created an account using my card and it was success...
  • Jordi
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 166 Views
  • 1 replies
  • 0 likes

137$ for Spotify ?

Hi, i'm a little bit pissed off this morning. I just opened my bank application and saw that Spotify costed me 137$ They just took 137$ in my account. Why ??????

  • Newbie
  • Hi, i'm a little bit pissed off this morning. I just opened my bank application and saw that Spotify costed me 137$ They just took 137$ in my account. Why ??????
  • Jordi
  • Community Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
  • 303 Views
  • 1 replies
  • 0 likes

Every song I play does not complete

Every time I use spotify on my phone, I cannot play a song all the way through. This defeats the object for me so I don't see the point in paying for a service which does not work as intended. It seems a common problem, how can I solve this on my and...

  • Newbie
  • Every time I use spotify on my phone, I cannot play a song all the way through. This defeats the object for me so I don't see the point in paying for a service which does not work as intended. It see...
  • Nico
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • Premium
  • 257 Views
  • 1 replies
  • 0 likes

New unknown device showed up, family plan not working

Hi, today i was playing a playlist on and off as i was doing other things as well. Then i just realised my music is not playing for some reason when I popped up my desktop app I saw the music was playing on a different device, not my Iphone, nor my I...

  • Regular
  • Hi,   today i was playing a playlist on and off  as i was doing other things as well. Then i just realised my music is not playing for some reason when I popped up my desktop app I saw th...
  • davold
  • Casual Listener
  • 941 Views
  • 9 replies
  • 0 likes
  • Security
    Subscription
  • 941 Views
  • 9 replies
  • 0 likes

Cuenta en pausa

Hola a todos! Alguien me podría ayudar?? El día de ayer realicé mi pago de premium, el cargo ya se realizó a mi Tarjeta de crédito Banamex y mi cuenta aún continúa en pausa. Qué hago???

  • Casual Listener
  • Hola a todos! Alguien me podría ayudar?? El día de ayer realicé mi pago de premium, el cargo ya se realizó a mi Tarjeta de crédito Banamex y mi cuenta aún continúa en pausa. Qué hago???
  • MattSuda
  • Spotify Star
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

Big problem with my premium account

Hello, I contacted the support team through the contact form but I didn't receive answers... So, PLEASE help me.I created a new account and I bought the premium version but the problem is...I can't connect my FB account because I created an account w...

  • Regular
  • Hello, I contacted the support team through the contact form but I didn't receive answers... So, PLEASE help me. I created a new account and I bought the premium version but the problem is... I can...
  • MattSuda
  • Spotify Star
  • 239 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 239 Views
  • 3 replies
  • 0 likes

Change password mode

I have registered with my Facebook account and now I want to change to a normal "sign in" beacouse I want to close my Facebook account. What do I have to do?

  • Casual Listener
  • I have registered with my Facebook account and now I want to change to a normal "sign in" beacouse I want to close my Facebook account. What do I have to do?
  • MattSuda
  • Spotify Star
  • 321 Views
  • 3 replies
  • 0 likes
  • 321 Views
  • 3 replies
  • 0 likes

Apy premiun y Se para el Spotify

Hola, me hice premium hace un tiempo y cuando voy escuchando música, al rato se me para el Spotify.Tengo que volver al encenderlo y apagarlo para que funcione.Le ha pasado esto alguna vez a alguien ? Como lo resuelvo ?

  • Newbie
  • Hola, me hice premium hace un tiempo y cuando voy escuchando música, al rato se me para el Spotify. Tengo que volver al encenderlo y apagarlo para que funcione. Le ha pasado esto alguna vez a a...
  • MattSuda
  • Spotify Star
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes

changing from Spotify Family back to Spotify Premium

I currently have Spotify Family and want to go back to Spotify Premium without having to cancel my subscription and redownloading all the music I have AND having to re-follow things. Any help will be appreciated.

  • Visitor
  • I currently have Spotify Family and want to go back to Spotify Premium without having to cancel my subscription and redownloading all the music I have AND having to re-follow things.  Any help w...
  • MattSuda
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Credit Card Charge

Hi, I have spotify premium through my cell phone provider. My credit card has been charged this month and last month. My credit card is not even linked with my account. This is not me and I need to stop it ASAP. How do I get in contact with someone f...

  • Newbie
  • Hi,   I have spotify premium through my cell phone provider. My credit card has been charged this month and last month. My credit card is not even linked with my account. This is not me and I ...
  • MattSuda
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 227 Views
  • 1 replies
  • 0 likes

Charged my account

I was charged$9.99 March 14th...per my bank stmt and now Spotify is playing commercials asking me to upgrade to premium. Please help or refund my money.

  • Newbie
  • I was charged$9.99 March 14th...per my bank stmt and now Spotify is playing commercials asking me to upgrade to premium. Please help or refund my money.
  • MattSuda
  • Spotify Star
  • 233 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 233 Views
  • 1 replies
  • 0 likes

spotify premium

Hola, quiero saber porque no me fueron otorgados los dos meses gratis de la promocion que hay. Ya he leido todas las conidicones y cumplo todas de estas graciasMarcela Saldarriaga

  • Newbie
  • Hola, quiero saber porque no me fueron otorgados los dos meses gratis de la promocion que hay.   Ya he leido todas las conidicones y cumplo todas de estas   gracias Marcela Saldarriaga
  • MattSuda
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 174 Views
  • 1 replies
  • 0 likes