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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9259 Views
  • 3 replies
  • 9 likes
  • Security
  • 9259 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483833 Views
  • 979 replies
  • 111 likes
  • Account
  • 483833 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211404 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211404 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121141 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121141 Views
  • 72 replies
  • 12 likes

Solved!! My premium PIN doesnt work

23/03 I receivid confirmation that my premium was paid, and since then I cant use the PIN that came with the confirmation, it says its wrong PIN number and I dont know what to do.

  • Casual Listener
  • 23/03 I receivid confirmation that my premium was paid, and since then I cant use the PIN that came with the confirmation, it says its wrong PIN number and I dont know what to do.
  • gnovella16
  • Roadie
  • 809 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 809 Views
  • 1 replies
  • 0 likes

Spotify Access acount

I am currently using Spotify premium, I had an old account that was also Spotify premium and it was linked through my Facebook, when I deleted that Facebook account i could no longer get into that Spotify account, so I made a new one that is Spotify ...

  • Newbie
  • I am currently using Spotify premium, I had an old account that was also Spotify premium and it was linked through my Facebook, when I deleted that Facebook account i could no longer get into that Sp...
  • kbrooksc
  • Community Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • Account
  • 322 Views
  • 1 replies
  • 0 likes

30 days free premium - still paying?

Hi there.I was wondering why my bank account took money, and now I know the reason. Spotify took 99,00 DKK from my account. I was about to get to New York for about one week ago, and I missed to hear some music, so I decided to try the free premium p...

  • Newbie
  • Hi there. I was wondering why my bank account took money, and now I know the reason. Spotify took 99,00 DKK from my account. I was about to get to New York for about one week ago, and I missed to ...
  • Maxim
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 168 Views
  • 1 replies
  • 0 likes

YOU MIISLEADING SCAMMERS WHERE IS MY 60 DAY TRIAL

Hello, Your misleading publicity told me about getting 60 days free, but I paid and had only one month. I thought a lot before even deciding to buy your stupid card, and there are a bunch of options out there so, if you value your customer, make my 6...

  • Newbie
  • Hello,   Your misleading publicity told me about getting 60 days free, but I paid and had only one month.   I thought a lot before even deciding to buy your stupid card, and there are a...
  • Nico
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Security
    Subscription
  • 163 Views
  • 1 replies
  • 0 likes

How can y change the billing account (another contry)

I recently moved from Brazil to Chile.I need to change the credit card data billing, however the "spotify web site" only accepts data in the Brazil format (not compatible.. Like the contry State name).How to solve this? Please

  • Newbie
  • I recently moved from Brazil to Chile. I need to change the credit card data billing, however the "spotify web site" only accepts data in the Brazil format (not compatible.. Like the contry State na...
  • gnovella16
  • Roadie
  • 155 Views
  • 1 replies
  • 0 likes
  • Account
  • 155 Views
  • 1 replies
  • 0 likes

Make an Artist page on Spotify

Hey guys. I have been trying to make an artist page, because I am dropping songs about next week, so therefor I wanted to make an artist page so I could advertise it and get 250 followers on it to apply for Verification badge, I have a profile on Spo...

  • Newbie
  • Hey guys. I have been trying to make an artist page, because I am dropping songs about next week, so therefor I wanted to make an artist page so I could advertise it and get 250 followers on it to ap...
  • Maxim
  • Spotify Star
  • 393 Views
  • 1 replies
  • 0 likes
  • Account
  • 393 Views
  • 1 replies
  • 0 likes

Payment

Why is spotify taking money from me via PayPal when I haven't signed up for premium? I have had no luck on an email back when enquired to them

  • Regular
  • Why is spotify taking money from me via PayPal when I haven't signed up for premium? I have had no luck on an email back when enquired to them
  • SuperWisdom
  • Community Legend
  • 453 Views
  • 9 replies
  • 0 likes
  • Premium
  • 453 Views
  • 9 replies
  • 0 likes

Rearrange songs on playlist won't work! Help!

If someone could help me that would be great, I'm trying to rearrange songs on a playlist using a desktop and the songs will not move when I try to move them I get the no symbol. Why can't I rearrange songs on Spotify??

  • Casual Listener
  • If someone could help me that would be great, I'm trying to rearrange songs on a playlist using a desktop and the songs will not move when I try to move them I get the no symbol. Why can't I rearrang...
  • M0HX
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
  • 222 Views
  • 1 replies
  • 0 likes

Solved!! Wrong Username or password

I Just changed my password, and have been able to successfully log in on desktop computer with the new details, however everytime I attempt to log in on my phone, I get "Unable to log in, Either the Username or Password is incorrect". And then I go o...

  • Casual Listener
  • I Just  changed my password, and have been able to successfully log in on desktop computer with the new details, however everytime I attempt to log in on my phone, I get "Unable to log in, Eithe...
  • pjessep
  • Casual Listener
  • 4377 Views
  • 4 replies
  • 0 likes
  • Login
  • 4377 Views
  • 4 replies
  • 0 likes

Refund

I accidentally purchased Spotify because I want to try the free trial and I want to know how to get my refund back

  • Newbie
  • I accidentally purchased Spotify because I want to try the free trial and I want to know how to get my refund back
  • Dreadlord
  • Community Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 139 Views
  • 1 replies
  • 0 likes

Spotify wont let me upgrade

Hi, im having problems upgrading to premium with my account. I tried to upgrade to premium with the college discount and it wouldnt let me upgrade, saying i would get an error each time. so i tried to upgrade to regular premium and everytime i get an...

  • Casual Listener
  • Hi, im having problems upgrading to premium with my account. I tried to upgrade to premium with the college discount and it wouldnt let me upgrade, saying i would get an error each time. so i tried t...
  • Vicichdonna64
  • Newbie
  • 676 Views
  • 2 replies
  • 0 likes
  • 676 Views
  • 2 replies
  • 0 likes

Solved!! Starred Playlist Missing All Tracks Prior to 3 Days Ago

I had a massive allocation of starred songs, but just yesterday I logged into Spotify and noticed that everything was missing prior to three days ago. Is this information backed up or logged anywhere so I can revert my starred playlist to its prior s...

  • Casual Listener
  • I had a massive allocation of starred songs, but just yesterday I logged into Spotify and noticed that everything was missing prior to three days ago.   Is this information backed up or logged...
  • rob_fen
  • Newbie
  • 2050 Views
  • 49 replies
  • 2 likes
  • 2050 Views
  • 49 replies
  • 2 likes

Solved!! Stolen Account

Hi, Someone stole my account this morning. He modified the email login and the password. Then he unlinked my Facebook account.So now I can't connect to my account (this is a premium account). I got his email address. Thanks, Geoffrey

  • Casual Listener
  • Hi,   Someone stole my account this morning.   He modified the email login and the password. Then he unlinked my Facebook account. So now I can't connect to my account (this is a premi...
  • nono4747
  • Casual Listener
  • 623 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 623 Views
  • 5 replies
  • 0 likes

30 days free trial??

When signing up to Spotify Premium, why does my receipt say: Total kr 99,00 when there is supposed to be a month free trial when signing up?

  • Casual Listener
  • When signing up to Spotify Premium, why does my receipt say: Total kr 99,00       when there is supposed to be a month free trial when signing up?
  • KatesHere
  • Community Legend
  • 438 Views
  • 3 replies
  • 0 likes
  • Free
  • 438 Views
  • 3 replies
  • 0 likes

waiting 1 week now. Still no answer from the support

Hello,I am waiting since last week infact 7 days for a response from the Spottify support. I got billed for premium but i canceled it months ago. Yes I checked the Spam/Junk folder NO, there isn't an e-Mail Well i hope I get an e-mail now.

  • Regular
  • Hello, I am waiting since last week infact 7 days for a response from the Spottify support.  I got billed for premium but i canceled it months ago.   Yes I checked the Spam/Junk fo...
  • KatesHere
  • Community Legend
  • 276 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 276 Views
  • 3 replies
  • 0 likes

Problem with changing to Premium

Hello, I have a problem with changing my free account to a premium student version: I would like to change my current account to a premium account but I subscribed to my original account not with my student account. Therefore I tried to register a ne...

  • Newbie
  • Hello,   I have a problem with changing my free account to a premium student version:   I would like to change my current account to a premium account but I subscribed to my original ac...
  • Maxim
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • Premium
  • 193 Views
  • 1 replies
  • 0 likes

Just moved, would like an adjusted rate

Hi, I just moved from Singapore to Indonesia. I hear that the subscription price is cheaper. Can I get the adjusted rate? Thank you

  • Newbie
  • Hi, I just moved from Singapore to Indonesia. I hear that the subscription price is cheaper. Can I get the adjusted rate? Thank you
  • KatesHere
  • Community Legend
  • 164 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 164 Views
  • 2 replies
  • 0 likes

Refund and cancel my subscription

Why am I still getting charged when I'm on the free subsciption. This is a joke. I follow all the steps to unsubscribe and all it gives,me is just the run arounds.i would like a refund for 2 months now of not even using the app and deleting it. I tal...

  • Casual Listener
  • Why am I still getting charged when I'm on the free subsciption. This is a joke. I follow all the steps to unsubscribe and all it gives,me is just the run arounds.i would like a refund for 2 months n...
  • m_abeyta84
  • Casual Listener
  • 172 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 172 Views
  • 2 replies
  • 0 likes

Release payment through paypal for Brazil

Hi,I will no longer use a credit card and I'm losing my premium account, would it be possible to pay through paypal, I'm living in Brazil. I'm already a premium, just need to renew my subscription.I would be glad if you guys make this possible, becas...

  • Casual Listener
  • Hi, I will no longer use a credit card and I'm losing my premium account, would it be possible to pay through paypal, I'm living in Brazil. I'm already a premium, just need to renew my subscription....
  • stief
  • Casual Listener
  • 214 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 214 Views
  • 2 replies
  • 0 likes

Solved!! payment not confirmed by spotify service

Good morning, I've spotify premium signature since past year, but on this month April 4, the payment was not confirmed by the spotify, the service is telling me that it was not possible to identify the payment using my main card information.But the p...

  • Casual Listener
  • Good morning, I've spotify premium signature since past year, but on this month April 4, the payment was not confirmed by the spotify, the service is telling me that it was not possible to identify t...
  • whiplk
  • Casual Listener
  • 328 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 328 Views
  • 2 replies
  • 0 likes