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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 335944 Views
  • 890 replies
  • 105 likes
  • Account
  • 335944 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1148075 Views
  • 119 replies
  • 110 likes
  • Account
  • 1148075 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 86144 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 86144 Views
  • 68 replies
  • 9 likes

i am premium on spotify but can't work with sonos

everywhere there is written that I need a premium account to play my spotify songs on sonos systems. I have a premium account and I still can't see the sonos playlist or add anything to it! when I go to add music services from the sonos system it sho...

  • Newbie
  • everywhere there is written that I need a premium account to play my spotify songs on sonos systems. I have a premium account and I still can't see the sonos playlist or add anything to it! when I go...
  • Jason
  • Spotify Legend
  • 121 Views
  • 1 replies
  • 0 likes
  • Premium
  • 121 Views
  • 1 replies
  • 0 likes

card charged twice

I noticed that my card was charged twice this month. I've been a Spotify user for years. I enjoy using this service and would like to continue. I would like to have this problem resolved with either a credit or refund within the next five business da...

  • Newbie
  • I noticed that my card was charged twice this month. I've been a Spotify user for years. I enjoy using this service and would like to continue. I would like to have this problem resolved with either ...
  • Jason
  • Spotify Legend
  • 72 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 72 Views
  • 1 replies
  • 0 likes

Plz help

I logged out of my account and thought that I'd be able to log back in. But I don't have my email or password, I know my username but that's all. Is there any way I could log back in?

  • Newbie
  • I logged out of my account and thought that I'd be able to log back in. But I don't have my email or password, I know my username but that's all. Is there any way I could log back in?
  • jonasherdegen
  • Community Legend
  • 95 Views
  • 1 replies
  • 0 likes
  • Premium
  • 95 Views
  • 1 replies
  • 0 likes

I'm not getting my 3months free

I bought Spotify premium before Jan 1st... And I did not get my 3 months free... I feel pretty ripped off.....

  • Newbie
  • I bought Spotify premium before Jan 1st... And I did not get my 3 months free... I feel pretty ripped off.....
  • user-removed
  • Not applicable
  • 80 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Unlimited
  • 80 Views
  • 1 replies
  • 0 likes

Trying to Change my Email

Hi, I no longer have access to the email on my account. I wanted to change it but when I go to the Edit Profile page, it gives me an error saying that my country isn't selected (even though I can see it greyed out and unclickable). I'm currently in a...

  • Newbie
  • Hi,    I no longer have access to the email on my account. I wanted to change it but when I go to the Edit Profile page, it gives me an error saying that my country isn't selected (even t...
  • user-removed
  • Not applicable
  • 83 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 83 Views
  • 1 replies
  • 0 likes

Signed up for 24 month Vodafone Aus plan with 6 months free premium. Now have a non-premium account

So I have been a subscriber by credit card for a couple of years now and I took Vodafone up on their offer to give me 6 months free premium. Followed the steps to link the deal to my account and cancelled my credit card payment. I now only have a fre...

  • Casual Listener
  • So I have been a subscriber by credit card for a couple of years now and I took Vodafone up on their offer to give me 6 months free premium. Followed the steps to link the deal to my account and...
  • demeanan
  • Casual Listener
  • 237 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 237 Views
  • 4 replies
  • 0 likes

Spotify premium offer ended early

I signed up to the 99p for 3 months premium offer in the beginning of December. I signed up my Dad before New year and my Mum signed up too! Unfortunately my premium reverted to free at the end of January, about 6 weeks earlier than it was due. My pa...

  • Regular
  • I signed up to the 99p for 3 months premium offer in the beginning of December. I signed up my Dad before New year and my Mum signed up too! Unfortunately my premium reverted to free at the end of Ja...
  • rhianna_drury
  • Regular
  • 487 Views
  • 10 replies
  • 0 likes
  • Premium
    Subscription
  • 487 Views
  • 10 replies
  • 0 likes

cannot renew my premium account; this is what I keep getting : Oh nee! Er is iets misgegaan!

Dear, I cannot renew my premium account which stops on februari 17th. This is what i keep getting : Oh nee!Er is iets misgegaan! Geen reden tot verdriet.Je kunt het zo opnieuw proberen. (means : oh no, something went wrong, no problem, you can retry)...

  • Casual Listener
  • Dear, I cannot renew my premium account which stops on februari 17th.  This is what i keep getting :  Oh nee! Er is iets misgegaan! Geen reden tot verdriet. Je kunt het zo opnieuw prober...
  • mhmoney1
  • Casual Listener
  • 339 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 339 Views
  • 2 replies
  • 0 likes

Unable to buy Spotify premium

Whenever I click "get premium", the little green bubble goes dark and nothing happens. I tried resetting my phone and numerous other things however the result remains constant.

  • Newbie
  • Whenever I click "get premium", the little green bubble goes dark and nothing happens. I tried resetting my phone and numerous other things however the result remains constant.
  • kbrooksc
  • Community Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • Premium
  • 143 Views
  • 1 replies
  • 0 likes

Premium account

I have been a premium account holder for over a year, and my credit card is credited every month. However my account setting show that I have spotify free. Why?

  • Newbie
  • I have been a premium account holder for over a year, and my credit card is credited every month. However my account setting show that I have spotify free. Why?
  • kbrooksc
  • Community Legend
  • 90 Views
  • 1 replies
  • 0 likes
  • Account
  • 90 Views
  • 1 replies
  • 0 likes

Can't log into my account

I tried logging into my account and when I put my username it says that my account doesn't exist.

  • Visitor
  • I tried logging into my account and when I put my username it says that my account doesn't exist.
  • Bittencourt
  • Spotify Star
  • 150 Views
  • 3 replies
  • 0 likes
  • Premium
  • 150 Views
  • 3 replies
  • 0 likes

Created account with Facebook, email is nonexistent

Hello everyone.I created my account using Facebook for a couple of years ago, and now I would like to be sure that all of my information is correct on my account. But I cannot change anything because I cannot remember my password (in fact, I can´t ev...

  • Casual Listener
  • Hello everyone. I created my account using Facebook for a couple of years ago, and now I would like to be sure that all of my information is correct on my account. But I cannot change anything bec...
  • kbrooksc
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 152 Views
  • 1 replies
  • 0 likes

Connecting to Facebook

Hi, I'm just trying to link my Spotify account onto my Facebook, but when I try to do that it tells me that my Facebook is already linked to another account. How can I transfer accounts?

  • Newbie
  • Hi, I'm just trying to link my Spotify account onto my Facebook, but when I try to do that it tells me that my Facebook is already linked to another account. How can I transfer accounts?
  • kbrooksc
  • Community Legend
  • 130 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 130 Views
  • 1 replies
  • 0 likes

Spotify keeps charging Premium despite cancellation

I cancelled my Premium account but every month Spotify is taking the money but my account only allows the "free" level access.There is no access to the "help" button on the website and no "contact us" button either. Hmmmm......

  • Casual Listener
  • I cancelled my Premium account but every month Spotify is taking the money but my account only allows the "free" level access. There is no access to the "help" button on the website and no "contact ...
  • roger216
  • Casual Listener
  • 192 Views
  • 2 replies
  • 0 likes
  • Account
  • 192 Views
  • 2 replies
  • 0 likes

Holiday premium deal - globe telecom

if i pay for 1 month of premium through globe telecom will i be able to get the holiday premium deal? or do i only get it if i pay through credit card?

  • Newbie
  • if i pay for 1 month of premium through globe telecom will i be able to get the holiday premium deal? or do i only get it if i pay through credit card?
  • adrianvasquez61
  • Newbie
  • 313 Views
  • 1 replies
  • 1 likes
  • 313 Views
  • 1 replies
  • 1 likes

FAQ: Questions and Answers about Spotify

I pay everey month for spotify premium but i have just free! Which started after I had canceled my Facebook profile. What can i do???I have already logged out and logged back in. Have already uninstalled and reinstalled.

  • Newbie
  • I pay everey month for spotify premium but i have just free! Which started after I had canceled my Facebook profile. What can i do???I have already logged out and logged back in. Have already uninsta...
  • kbrooksc
  • Community Legend
  • 626 Views
  • 1 replies
  • 0 likes
  • Other
  • 626 Views
  • 1 replies
  • 0 likes

double payment

This month ( february) Spotify charged my credit card two times. How can I get my money back?

  • Newbie
  • This month ( february) Spotify charged my credit card two times. How can I get my money back?
  • kbrooksc
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • Account
  • 171 Views
  • 1 replies
  • 0 likes

student discount for high school student in Germany

Hi, I attend the Theresien-Gymnasium in Munich in 10th grade and would like to switch to the student discout premium subscription. During the registration for the student discount I got a list with german high schools known to spotify (unidays) but m...

  • Newbie
  • Hi,   I attend the Theresien-Gymnasium in Munich in 10th grade and would like to switch to the student discout premium subscription. During the registration for the student discount I got a li...
  • kbrooksc
  • Community Legend
  • 97 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 97 Views
  • 1 replies
  • 0 likes

Spotify Frustration

I really enjoy my new year long subscription, but I am very annoyed right now with how the login process works. For some reason Spotify forces me to log into facebook in order to use it. Since I don't want to be forced to log in I am trying to find a...

  • Newbie
  • I really enjoy my new year long subscription, but I am very annoyed right now with how the login process works. For some reason Spotify forces me to log into facebook in order to use it. Since I don'...
  • kbrooksc
  • Community Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • Account
  • 151 Views
  • 1 replies
  • 0 likes

I've paid for premium, but it's not applied to my account.

I keep getting a monthly notification from PayPal confirming that I'm paying for premium, but it's not applied to my account.I'm guessing those payments are on a different account, possibly one with an incorrect email as I've never received a receipt...

  • Newbie
  • I keep getting a monthly notification from PayPal confirming that I'm paying for premium, but it's not applied to my account. I'm guessing those payments are on a different account, possibly one w...
  • kbrooksc
  • Community Legend
  • 106 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 106 Views
  • 1 replies
  • 0 likes