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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76657 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94752 Views
9 replies
2 likes
Yo canjie dos tarjetas de regalo al mismo tiempo y se me venceran en el mismo mes queria ver si había manera de recuperar una o que me la pusieran al otr mes como le puedo hacer para recuperarla ya que gaste buen diner en ellas
Yo canjie dos tarjetas de regalo al mismo tiempo y se me venceran en el mismo mes queria ver si había manera de recuperar una o que me la pusieran al otr mes como le puedo hacer para recuperarla ya q...
Roadie
260 Views
1 replies
0 likes
Hi, I just paid for the 0.99 3 month premium. I have the emailed receipt so it worked and I have been charged. But when I try to use the app it tells me I need to upgrade to premium. I have already tried deleting it from my phone and reinstalling.
Hi, I just paid for the 0.99 3 month premium. I have the emailed receipt so it worked and I have been charged. But when I try to use the app it tells me I need to upgrade to premium. I have already t...
Roadie
304 Views
1 replies
0 likes
If I still have a credit on my Spotify Account and I start using Spotify Student (Germany), does my credit get uses for it or is that just available for the regular account, what means that I have to use that one for another month?
If I still have a credit on my Spotify Account and I start using Spotify Student (Germany), does my credit get uses for it or is that just available for the regular account, what means that I have to...
Roadie
369 Views
1 replies
0 likes
Hello,where can i change back from family subscription to premium?
Hello, where can i change back from family subscription to premium?
Roadie
331 Views
1 replies
0 likes
I signed up for the student-discounted premium and my credit card got charged $5.45 but I did not get the premium package. I even went online to check my account and under "subscription" is says I am Spotify Free. I got charged for premium and did no...
I signed up for the student-discounted premium and my credit card got charged $5.45 but I did not get the premium package. I even went online to check my account and under "subscription" is says I am...
Roadie
263 Views
1 replies
0 likes
Hi fellow Spotify users! I have signed up to Spotify using my Facebook log in details, but on reflection I'd rather have it within a separate log in with username and password. Anyone know how I can change it - if I can? Thanks!
Hi fellow Spotify users! I have signed up to Spotify using my Facebook log in details, but on reflection I'd rather have it within a separate log in with username and password. Anyo...
Roadie
416 Views
1 replies
0 likes
I upgraded to premium to use in my office, but have not been able to play one station on the desktop, and another in a treatment room. Is there a way to do this? Or can only one thing be playing on the account at a time?
I upgraded to premium to use in my office, but have not been able to play one station on the desktop, and another in a treatment room. Is there a way to do this? Or can only one thing be playing on t...
Roadie
282 Views
1 replies
0 likes
Hi Spotify Support, I cannot login to Spotify anymore, this because my e-mailaccount is been deleted by my provider and I forgot my password. I do not have the login credentials anymore, so I cannot change my credentials online. Can you please tell m...
Hi Spotify Support, I cannot login to Spotify anymore, this because my e-mailaccount is been deleted by my provider and I forgot my password. I do not have the login credentials...
Roadie
274 Views
1 replies
0 likes
All of the sudden I noticed all of my 'Songs' are gone. Has this happened to anyone? They're still on the sidebar, but the list of songs is gone. Using 1.0.25.127.g58007b4c on Mac 10.10.5
All of the sudden I noticed all of my 'Songs' are gone. Has this happened to anyone? They're still on the sidebar, but the list of songs is gone. Using 1.0.25.127.g58007b4c on Mac 10.10.5
Roadie
363 Views
1 replies
0 likes
Some years ago I signed up on spotify with Facebook, and the email I used on it wasn't my main email. But recently I changed the email I have on Facebook to my main email, but the one on spotify remains the same (I no longer use that email). When I t...
Some years ago I signed up on spotify with Facebook, and the email I used on it wasn't my main email. But recently I changed the email I have on Facebook to my main email, but the one on spotify...
Roadie
349 Views
1 replies
0 likes
Hi, I've just signed up for a Rogers phone plan that gives me 3 free Spotify premium accounts. However, I already have a Spotify account that is currently free/not premium. How do I add one of my free Spotify premiums to this account? I don't want to...
Hi, I've just signed up for a Rogers phone plan that gives me 3 free Spotify premium accounts. However, I already have a Spotify account that is currently free/not premium. How do I add one of my fre...
Roadie
361 Views
1 replies
0 likes
I've payed my spotify premium in january but it never worked. I controll on my account and they say that my premium will finish on january 2017 but it's everything green nad i don't have my premium on the phone.I also saw my january's receive. Everyt...
I've payed my spotify premium in january but it never worked. I controll on my account and they say that my premium will finish on january 2017 but it's everything green nad i don't have my premium o...
Roadie
249 Views
1 replies
0 likes
Hi, A month ago I deactivate the automatic renewal of the subscription to Spotify premium, but the deadline has come, has been renewed automatically and has become a charge on my bank. Can you refund my money and dismiss the subcripcion to Spotify Pr...
Hi, A month ago I deactivate the automatic renewal of the subscription to Spotify premium, but the deadline has come, has been renewed automatically and has become a charge on my bank....
Roadie
325 Views
1 replies
0 likes
Hi. I have just updated my freemium spotify account into a spotify family. This new account is now made up of five members (me and four relatives 1 of whom was initially premium).The former premium had no noification about changes in his account. Doe...
Hi. I have just updated my freemium spotify account into a spotify family. This new account is now made up of five members (me and four relatives 1 of whom was initially prem...
Spotify Star
608 Views
3 replies
0 likes
I canceled my subscription the day before they charge me but i still got charged. WHHY!!??!! i want my money back!
I canceled my subscription the day before they charge me but i still got charged. WHHY!!??!! i want my money back!
Community Legend
301 Views
1 replies
0 likes
Hey everybody, I have no idea what to do anymore, spotify is unreachable and apparently unwilling to help me. One day my account was just deleted, i can't login on the apps or the website here, when i try to reset my password it says my account doesn...
Hey everybody, I have no idea what to do anymore, spotify is unreachable and apparently unwilling to help me. One day my account was just deleted, i can't login on the apps or the w...
Community Legend
515 Views
3 replies
0 likes
Hi, I have just received an e-mail, which appears to be from Spotify (came from no-reply@spotify.com). Could anyone confirm whether it is legitimate? I clicked on the link and everything seemed to go fine (it took me to an NUS page), but the only iss...
Hi, I have just received an e-mail, which appears to be from Spotify (came from no-reply@spotify.com). Could anyone confirm whether it is legitimate? I clicked on the link and everything see...
Casual Listener
24262 Views
2 replies
0 likes
I've followed all the steps, including logging out everywhere and changing the password, but this person is still on my devices available and keeps playing there music and cutting off my device. Not sure what to do.
I've followed all the steps, including logging out everywhere and changing the password, but this person is still on my devices available and keeps playing there music and cutting off my device....
Newbie
353 Views
1 replies
0 likes
Registered using Facebook account. We had a nightmare on the Samsung app logging in because it was confusing and we we struggled with the keyboard enterface. We gave up and then later we saw a bluetooth keboard at BestBuy and thought hey this might h...
Registered using Facebook account. We had a nightmare on the Samsung app logging in because it was confusing and we we struggled with the keyboard enterface. We gave up and then&nbs...
294 Views
0 replies
0 likes
I upgraded from Premium to the Family plan a few days ago trying to create a workaround for our two Spotify premium plans working well with our Sonos system, and lo and behold Sonos upgraded their apps so we don't need this anymore. How do I downgrad...
I upgraded from Premium to the Family plan a few days ago trying to create a workaround for our two Spotify premium plans working well with our Sonos system, and lo and behold Sonos upgraded their ap...
Music Fan
8339 Views
11 replies
0 likes
