Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4052 Views
0 replies
9 likes
Security

4052 Views
0 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
chiccawith2cs
Visitor
462196 Views
974 replies
110 likes
Account

462196 Views
974 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1204533 Views
119 replies
117 likes
Account

1204533 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
112534 Views
72 replies
12 likes
Account
Login
Premium

112534 Views
72 replies
12 likes

Account hacked!!

I am trying to figure out whats going on with my account. Two weeks ago I noticed all of my playlists were gone and someone else had added music and removed all of my music on my account. I have tried to change the password, but the email has been ch...

maxpowers156
Newbie
I am trying to figure out whats going on with my account. Two weeks ago I noticed all of my playlists were gone and someone else had added music and removed all of my music on my account. &nbsp...
2016-04-02 7:59:27 PM
2016-04-02 8:40:28 PM
osornios
Spotify Star
233 Views
1 replies
0 likes
Account
Login
Security

233 Views
1 replies
0 likes

Im hacked

Hello yesterday night at 00:34 igot a message on my mail that my email had been changed. But no one had logged into my email so how does this work?I can still connect thru facebook but i cant change email or password =/ Please help me, the hackers em...

metaru
Casual Listener
Hello yesterday night at 00:34 igot a message on my mail that my email had been changed. But no one had logged into my email so how does this work? I can still connect thru facebook but i cant chang...
2016-04-02 8:05:55 PM
2016-04-02 8:38:03 PM
Maxim
Spotify Star
337 Views
3 replies
0 likes
Account
Premium

337 Views
3 replies
0 likes

Payment Issues

My card was charged 5 times during the time I signed up for the student premium. Help? How do I get my money back?

memarks
Newbie
My card was charged 5 times during the time I signed up for the student premium. Help? How do I get my money back?
2016-04-02 5:12:28 PM
2016-04-02 7:07:54 PM
Maxim
Spotify Star
330 Views
7 replies
0 likes
Account

330 Views
7 replies
0 likes

Cant get a code through fido hub to get premium subcription

I can't get a code through Fido hub to get premium subscription keeps telling me to enter my phone number when I already did

kjr2868
Casual Listener
I can't get a code through Fido hub to get premium subscription keeps telling me to enter my phone number when I already did
2016-04-02 6:22:15 PM
2016-04-02 6:32:23 PM
Maxim
Spotify Star
1225 Views
3 replies
0 likes
Account

1225 Views
3 replies
0 likes

credit card payment

hii have one premium account on my iphone and on 2 differents credit card i see 2 payments ??how can see the credit card attached to my account ? thanks

boumar16
Newbie
hi i have one premium account on my iphone and on 2 differents credit card i see 2 payments ?? how can see the credit card attached to my account ? thanks
2016-04-02 3:42:56 PM
2016-04-02 6:16:46 PM
Maxim
Spotify Star
166 Views
1 replies
0 likes
Account

166 Views
1 replies
0 likes

Money back

I have tried spotify for a month now, i had it until the 31/3, but i canceled my subscribtion the 29/3, but now i have pay a month again... How can i get my money back?

Caroline10
Newbie
I have tried spotify for a month now, i had it until the 31/3, but i canceled my subscribtion the 29/3, but now i have pay a month again... How can i get my money back?
2016-04-02 8:38:57 AM
2016-04-02 6:08:41 PM
johnnythrottle
Casual Listener
274 Views
2 replies
0 likes
Account
Free
Premium
Subscription

274 Views
2 replies
0 likes

Logging from "abroad"

Hello everyone! I subscribed in Italy, then I went abroad for 6 months and I've been asked to change my location (which I did); now I'm back to Italy and I cannot log in anymore because it says that I can only use Spotify abroad for 14 days. How shou...

tullia
Newbie
Hello everyone! I subscribed in Italy, then I went abroad for 6 months and I've been asked to change my location (which I did); now I'm back to Italy and I cannot log in anymore because it says that ...
2016-04-02 5:12:29 PM
2016-04-02 6:04:01 PM
Maxim
Spotify Star
229 Views
1 replies
0 likes
Login

229 Views
1 replies
0 likes

Log in problem " it seems like you have tried to log in in a different country"

i have Spotify premium and today when i opened the app on my phone i was logged out? When i tried to log in again It sais "it seems like you have tried to log in in a different country" but i havent changed any settings or mooved country?

tinnymellin
Newbie
i have Spotify premium and today when i opened the app on my phone i was logged out? When i tried to log in again It sais "it seems like you have tried to log in in a different country" but i havent ...
2016-04-02 2:43:56 PM
2016-04-02 3:34:19 PM
Maxim
Spotify Star
239 Views
1 replies
0 likes
Login

239 Views
1 replies
0 likes

Mail and password is not mine

Hi!Since last year I've noticed that the email linked to my account together with the password for the account has been changed.I've tried to contact Spotify like three times, but never got an answer (possibly due to the fact that everything is getti...

Oseldor
Newbie
Hi! Since last year I've noticed that the email linked to my account together with the password for the account has been changed. I've tried to contact Spotify like three times, but never got an an...
2016-04-02 8:58:54 AM
2016-04-02 11:51:53 AM
MattSuda
Spotify Star
195 Views
1 replies
0 likes
Other
Premium

195 Views
1 replies
0 likes

Solved!! Playlist Photos

I want to change my playlist photo but I can't.Please help me.TY

ysinarsln
Newbie
I want to change my playlist photo but I can't.Please help me.TY ❤️
2016-04-02 10:03:45 AM
2016-04-02 11:50:52 AM
MattSuda
Spotify Star
296 Views
1 replies
0 likes
Other

296 Views
1 replies
0 likes

Buy premium with molpoint

I already payment by molpoint buy my spofity premium but my spotify premium didn't active how can I do

cbuncheang
Newbie
I already payment by molpoint buy my spofity premium but my spotify premium didn't active how can I do
2016-03-31 5:09:11 PM
2016-04-02 11:31:15 AM
MattSuda
Spotify Star
424 Views
1 replies
0 likes
Free

424 Views
1 replies
0 likes

Spotify account linked to dead email

Hello spotify community, I have tried to solve this problem on my own but im unable to. I was doing some internet cookises/password cleaning and managed to get my spotify account that was linked to my facebook removed from auto login. And when I trie...

krowwen1
Newbie
Hello spotify community, I have tried to solve this problem on my own but im unable to. I was doing some internet cookises/password cleaning and managed to get my spotify account that was link...
2016-04-02 11:23:38 AM
2016-04-02 11:27:43 AM
user-removed
Not applicable
632 Views
1 replies
0 likes
Account

632 Views
1 replies
0 likes

Not be able to login on my Android device with my Facebook account.

As the title said, it just stopped working. I checked the updates of my FB and Spoticy, all good.Deleted apps and reinstalled, still not working.Also tried to login visa website, it works fine. It is frustrating. Can someone tell me what's happening ...

RaphaelAN
Newbie
As the title said, it just stopped working. I checked the updates of my FB and Spoticy, all good. Deleted apps and reinstalled, still not working. Also tried to login visa website, it work...
2016-04-02 9:51:02 AM
2016-04-02 11:13:19 AM
MattSuda
Spotify Star
310 Views
3 replies
1 likes
Account
Login

310 Views
3 replies
1 likes

Users who have a Facebook/Spotify created account!!!

Hello to all: As many users are reporting there is an issue signing in with users who created a Spotify account using Facebook. Here is a trick a Spotify mod suggested. Try using the main email address for your Facebook account with the current Spoti...

user-removed
Visitor
Hello to all: As many users are reporting there is an issue signing in with users who created a Spotify account using Facebook. Here is a trick a Spotify mod suggested. Try using the main ...
2016-04-02 10:01:34 AM
2016-04-02 11:12:21 AM
MattSuda
Spotify Star
312 Views
3 replies
0 likes
Account
Free
Login
Premium

312 Views
3 replies
0 likes

Solved!! Spotify won't login to Facebook

Okay so I restarted my laptop just before and went to open Spotify, but for some weird reason it had logged out (I always keep it logged in).I clicked on log in with facebook, but once it attempts that, it'll say "The username or password is incorrec...

jackb44
Newbie
Okay so I restarted my laptop just before and went to open Spotify, but for some weird reason it had logged out (I always keep it logged in). I clicked on log in with facebook, but once it attempts ...
2016-04-02 9:34:01 AM
2016-04-02 10:56:54 AM
user-removed
Not applicable
2210 Views
14 replies
3 likes
Account
Login
Other
Premium

2210 Views
14 replies
3 likes

Solved!! Need some clarification about changing country

so at first i register my spotify account in hong kong few months ago, at the time in hong kong i'm only a free user.then today i'm in indonesia and i subscribe to spotify premium service using indonesian credit card, stated on my account it will be ...

chandrakrisna96
Regular
so at first i register my spotify account in hong kong few months ago, at the time in hong kong i'm only a free user. then today i'm in indonesia and i subscribe to spotify premium service using ind...
2016-04-01 4:28:08 PM
2016-04-02 10:39:31 AM
chandrakrisna96
Regular
418 Views
6 replies
0 likes
Account
Premium
Subscription

418 Views
6 replies
0 likes

Account hacked

Hi , My Spotify account is been hacked by some another user , I bought a premium for 3 months . I was playing some songs , automatically it got logged out and now I am no able to sync it with my facebook profile . What should I do to log in back to m...

Sahebsewani
Newbie
Hi , My Spotify account is been hacked by some another user , I bought a premium for 3 months . I was playing some songs , automatically it got logged out and now I am no able to sync it with my face...
2016-04-02 8:54:41 AM
2016-04-02 10:37:32 AM
MattSuda
Spotify Star
172 Views
1 replies
0 likes
Account
Subscription

172 Views
1 replies
0 likes

change email without having the password

Hi! I can't remember my password and my email is old (hotmail email that is disabled). I have had an extremely bad experience trying to get help. No where to contact you and by using the HELP i sent a question that you will answer via the email that ...

sangb
Newbie
Hi! I can't remember my password and my email is old (hotmail email that is disabled). I have had an extremely bad experience trying to get help. No where to contact you and by usin...
2016-04-02 10:12:01 AM
2016-04-02 10:14:33 AM
MattSuda
Spotify Star
216 Views
1 replies
0 likes
Login

216 Views
1 replies
0 likes

One year gift card ended too early

I received a one year gift card for Premium October 2015. Spotify logged me out and when I signed in again I didn't have premium anymore. How do I get it back?

user-removed
Visitor
I received a one year gift card for Premium October 2015. Spotify logged me out and when I signed in again I didn't have premium anymore. How do I get it back?
2016-04-02 9:38:14 AM
2016-04-02 10:02:31 AM
MattSuda
Spotify Star
306 Views
3 replies
0 likes
Premium

306 Views
3 replies
0 likes

Lost password and old email address

I have registered with my old email address that isn't anymore in use. I have lost my password also. In order to change the email that is linked into account the password needed. In order to reset a password, working email address is needed. What can...

taistogunnar
Newbie
I have registered with my old email address that isn't anymore in use. I have lost my password also. In order to change the email that is linked into account the password needed. In order to reset a ...
2016-04-02 9:41:35 AM
2016-04-02 9:48:03 AM
MattSuda
Spotify Star
465 Views
1 replies
0 likes
Account

465 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Accounts

Forum Posts