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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I recently moved from Brazil to Chile.I need to change the credit card data billing, however the "spotify web site" only accepts data in the Brazil format (not compatible.. Like the contry State name).How to solve this? Please
Hey guys. I have been trying to make an artist page, because I am dropping songs about next week, so therefor I wanted to make an artist page so I could advertise it and get 250 followers on it to apply for Verification badge, I have a profile on Spo...
Why is spotify taking money from me via PayPal when I haven't signed up for premium? I have had no luck on an email back when enquired to them
If someone could help me that would be great, I'm trying to rearrange songs on a playlist using a desktop and the songs will not move when I try to move them I get the no symbol. Why can't I rearrange songs on Spotify??
I Just changed my password, and have been able to successfully log in on desktop computer with the new details, however everytime I attempt to log in on my phone, I get "Unable to log in, Either the Username or Password is incorrect". And then I go o...
I accidentally purchased Spotify because I want to try the free trial and I want to know how to get my refund back
Hi, im having problems upgrading to premium with my account. I tried to upgrade to premium with the college discount and it wouldnt let me upgrade, saying i would get an error each time. so i tried to upgrade to regular premium and everytime i get an...
I had a massive allocation of starred songs, but just yesterday I logged into Spotify and noticed that everything was missing prior to three days ago. Is this information backed up or logged anywhere so I can revert my starred playlist to its prior s...
Hi, Someone stole my account this morning. He modified the email login and the password. Then he unlinked my Facebook account.So now I can't connect to my account (this is a premium account). I got his email address. Thanks, Geoffrey
When signing up to Spotify Premium, why does my receipt say: Total kr 99,00 when there is supposed to be a month free trial when signing up?
Hello,I am waiting since last week infact 7 days for a response from the Spottify support. I got billed for premium but i canceled it months ago. Yes I checked the Spam/Junk folder NO, there isn't an e-Mail Well i hope I get an e-mail now.
Hello, I have a problem with changing my free account to a premium student version: I would like to change my current account to a premium account but I subscribed to my original account not with my student account. Therefore I tried to register a ne...
Hi, I just moved from Singapore to Indonesia. I hear that the subscription price is cheaper. Can I get the adjusted rate? Thank you
Why am I still getting charged when I'm on the free subsciption. This is a joke. I follow all the steps to unsubscribe and all it gives,me is just the run arounds.i would like a refund for 2 months now of not even using the app and deleting it. I tal...
Hi,I will no longer use a credit card and I'm losing my premium account, would it be possible to pay through paypal, I'm living in Brazil. I'm already a premium, just need to renew my subscription.I would be glad if you guys make this possible, becas...
Good morning, I've spotify premium signature since past year, but on this month April 4, the payment was not confirmed by the spotify, the service is telling me that it was not possible to identify the payment using my main card information.But the p...
Hi,I'm writing here hoping to reach a spotify staff, and I saw some posts with similar problems.When I checked my bills I saw that I paid spotify 3 times for a single accound premium membership.On the same day April 3 (my payment day) 48HKD$ (usual m...
I'm not recieving the emails to set device password. I've tried over a dosen times, and I can't change my email address because I created it with a facebook account. Even though I changed my email address on my facebook account it's still shows the o...
Hi guysSo i accidentally clicked on free trial because I was just exploring the different setting, and now when I want to cancel that it wont let me. Will the premium carry on after the free trial and if so how do I cancel it? Thank youu
Yesterday I was playing Spotify on shuffle (I was just on the free Spotify) and a track came up that I loved - I took note of it, but today, now that I have signed up for premium, the track seems to have vanished completely! I know its on Spotify som...