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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9006 Views
  • 1 replies
  • 9 likes
  • Security
  • 9006 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481540 Views
  • 979 replies
  • 111 likes
  • Account
  • 481540 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210821 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210821 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120849 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120849 Views
  • 72 replies
  • 12 likes

EMAIL???

How do i contact spotify?? what is their email? They charg d me when i signed up for a free trial. not happy.

  • Newbie
  • How do i contact spotify?? what is their email? They charg d me when i signed up for a free trial. not happy.
  • Maxim
  • Spotify Star
  • 127 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 127 Views
  • 1 replies
  • 0 likes

I made a big MISATKE!!!!!!! wrong account deleted

I wanted to delet my old account cause it was connected via facebook but i didnt recognized that i was loged in into my new account so i deleted this one 10 minutes ago but until now nothing happend i sent a mail that they will not delet it what can ...

  • Newbie
  • I wanted to delet my old account cause it was connected via facebook but i didnt recognized that i was loged in into my new account so i deleted this one 10 minutes ago but until now nothing happend ...
  • Taylor
  • Community Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • Account
  • 144 Views
  • 1 replies
  • 0 likes

Can't Change Country

When I signed up for Spotify, it automatically chose a country for me. However, that was not the country I was actually in. Now, 14 days are over and I can't log back in. It tells me to change my country, but when I edit my account, I was only given ...

  • Newbie
  • When I signed up for Spotify, it automatically chose a country for me. However, that was not the country I was actually in. Now, 14 days are over and I can't log back in. It tells me to change my cou...
  • osornios
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • Account
  • 188 Views
  • 1 replies
  • 0 likes

Subscription

My subscription says that I am using the free service when in fact I am paying for Premium. My credit card has been debited on the 8th of the month, the last debit being on 8th March 2016. Why can I not get the premium service that I am paying for?

  • Newbie
  • My subscription says that I am using the free service when in fact I am paying for Premium. My credit card has been debited on the 8th of the month, the last debit being on 8th March 2016. Why can I ...
  • osornios
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 162 Views
  • 1 replies
  • 0 likes

Spotify premium gone new phone

I have just got a new I phone 5s I installed the app it say I only have free account. It also logged my daughter out as she shares my account of her phone and all play lists have gone

  • Newbie
  • I have just got a new I phone 5s I installed the app it say I only have free account. It also logged my daughter out as she shares my account of her phone and all play lists have gone
  • osornios
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 165 Views
  • 1 replies
  • 0 likes

Solved!! over charged

I'm being charged like three times a month and don't know why. Anyone else having this problem or know what to do?

  • Casual Listener
  • I'm being charged like three times a month and don't know why. Anyone else having this problem or know what to do?
  • osornios
  • Spotify Star
  • 334 Views
  • 4 replies
  • 0 likes
  • Premium
  • 334 Views
  • 4 replies
  • 0 likes

"Facebook already connected to another spotify account"

I've tried to connect my facebook to spotify several times but it says that my facebook already is connected to another spotify account.I've checked atleast 100 times and my facebook isn't connected to any spotify account.I also have tried to reinsta...

  • Newbie
  • I've tried to connect my facebook to spotify several times but it says that my facebook already is connected to another spotify account. I've checked atleast 100 times and my facebook isn't connecte...
  • Maxim
  • Spotify Star
  • 816 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 816 Views
  • 1 replies
  • 0 likes

Username Premium

I had a different username since I had premium then it was logged out I don't know how to getvthe username

  • Newbie
  • I had a different username since I had premium then it was logged out I don't know how to getvthe username
  • Maxim
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • Login
  • 176 Views
  • 1 replies
  • 0 likes

Student account

I had my student account and I was paying monthly, however out of nowhere my account was switched to the free membership. I lost my playlist and now I have ads. Why I want is to go pay to my student membership since I am still a student as well.

  • Newbie
  • I had my student account and I was paying monthly, however out of nowhere my account was switched to the free membership. I lost my playlist and now I have ads. Why I want is to go pay to my student ...
  • osornios
  • Spotify Star
  • 133 Views
  • 1 replies
  • 0 likes
  • Account
  • 133 Views
  • 1 replies
  • 0 likes

Solved!! 2 payments on 1 creddit card

Hi Spotify my name is Mathies Jerup Nielsen and i just wanted to ask Why am i being billed 2 when i only have 1 account please help me it have Been Like this well over1 year = over 1000dkr

  • Casual Listener
  • Hi Spotify my name is Mathies Jerup Nielsen and i just wanted to ask Why am i being billed 2 when i only have 1 account please help me it have Been Like this well over1 year = over 1000dkr
  • Maxim
  • Spotify Star
  • 516 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 516 Views
  • 3 replies
  • 0 likes

Spotify no me permite cambiar mi país a España

Hola, ojalá alguien me pueda ayudar. Soy estudiantes en Londres y normalmente resido allí por lo que mi pais de residencia en mi perfil es Reino Unido, pero actualmete estoy de vacaciones en españa. Al llevar aqui mas de 14 dias me dispongo a cambiar...

  • Casual Listener
  • Hola, ojalá alguien me pueda ayudar.   Soy estudiantes en Londres y normalmente resido allí por lo que mi pais de residencia en mi perfil es Reino Unido, pero actualmete estoy de vacaciones en...
  • osornios
  • Spotify Star
  • 432 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 432 Views
  • 4 replies
  • 0 likes

Cannot Login to Spotify with Facebook

Hi I have had a number of trials with spotify and other email addresses, but I finally signed up as a premium account and wanted to connect with my facebook. I have removed the app from facebook, tried to connet facebook via online and app on my ipho...

  • Newbie
  • Hi   I have had a number of trials with spotify and other email addresses, but I finally signed up as a premium account and wanted to connect with my facebook.   I have removed the app ...
  • Maxim
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
  • 180 Views
  • 1 replies
  • 0 likes

Cant login with Facebook

So, to first i hope i become quick help I tried to login with Facebook like every day and what a wonder it doesnt work. Error code 3. I have try to reset my password. I never become a E-mail from Spotify after 3 days. Nothing. Then i have delete Spot...

  • Newbie
  • So, to first i hope i become quick help 🙂 I tried to login with Facebook like every day and what a wonder it doesnt work. Error code 3. I have try to reset my password. I never become a E-mail from...
  • Maxim
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 144 Views
  • 1 replies
  • 0 likes

My contract

I have Spotify which I believe is now cancelled and affective on 14th April. Now have a new package with Vodafone which includes it but can't get access?Kim

  • Newbie
  • I have Spotify which I believe is now cancelled and affective on 14th April. Now have a new package with Vodafone which includes it but can't get access? Kim
  • MaryS
  • Roadie
  • 144 Views
  • 1 replies
  • 0 likes
  • Free
  • 144 Views
  • 1 replies
  • 0 likes

Solved!! Logged into my spotify account this morning - All playlists are gone and my saved songs

Hello!So I just logged into my spotify account which I am using frequently. But this morning was completly different. Every single playlist of mine was gone, and a new playlist was created with random songs.And all of my 2000+ saved songs was also go...

  • Casual Listener
  • Hello! So I just logged into my spotify account which I am using frequently. But this morning was completly different. Every single playlist of mine was gone, and a new playlist was created with r...
  • Maxim
  • Spotify Star
  • 437 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 437 Views
  • 3 replies
  • 0 likes

Solved!! Stopped working

I get a message saying Spotify has stopped working .... yesterday and today in my mobile.

  • Casual Listener
  • I get a message saying Spotify has stopped working .... yesterday and today in my mobile.
  • MaryS
  • Roadie
  • 213 Views
  • 1 replies
  • 0 likes
  • Other
  • 213 Views
  • 1 replies
  • 0 likes

Did not subscribe but get charged monthly

Hi, my credit card has been charged for a very long time but my account shows that I am not using premium. I can provide my card details but wish to do via email. Please advise asap.

  • Newbie
  • Hi, my credit card has been charged for a very long time but my account shows that I am not using premium. I can provide my card details but wish to do via email. Please advise asap.
  • MaryS
  • Roadie
  • 121 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 121 Views
  • 1 replies
  • 0 likes

NEED HELP ACCOUNT COMPROMISED

Hey! So my Account Komle4 (spotify name) got a new email, all playlist deleted, and im still paying for it,it changed to this email jiawuchu@wegwerfemail.de and to a new password, i can still log into it with my facebook, but not letting me change em...

  • Newbie
  • Hey!   So my Account Komle4 (spotify name) got a new email, all playlist deleted, and im still paying for it, it changed to this email jiawuchu@wegwerfemail.de and to a new password, i can st...
  • MaryS
  • Roadie
  • 181 Views
  • 1 replies
  • 0 likes
  • Account
  • 181 Views
  • 1 replies
  • 0 likes

Money taken off of card... School was not verified... I need my coins back NOW!!!

I proceeded to get the student discount and my card was charged immediately with no school verification. I understand that the upgrade is not available because the verification is not complete but Spotify needs to figure out a way to not charge that ...

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  • Newbie
  • I proceeded to get the student discount and my card was charged immediately with no school verification. I understand that the upgrade is not available because the verification is not complete but Sp...
  • MaryS
  • Roadie
  • 176 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
    Unlimited
  • 176 Views
  • 1 replies
  • 0 likes