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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
89180 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
760172 Views
18 replies
29 likes
I changed to premium because I saw that it was 0,99 for 3 months.But I was charged 5,99 and now 1 month later you are trying to charge me again and just blocked my account. I'm very upset because I'm not having what was announced, Spotify are making ...
I changed to premium because I saw that it was 0,99 for 3 months. But I was charged 5,99 and now 1 month later you are trying to charge me again and just blocked my account. I'm very upset because I...
Community Legend
456 Views
1 replies
0 likes
My Spotify keeps saying I'm abroad ? I think cause I downloaded it in Amsterdam, now I'm in England and it's not allowing me to login ...the language is in Dutch but I'm here In the uk
My Spotify keeps saying I'm abroad ? I think cause I downloaded it in Amsterdam, now I'm in England and it's not allowing me to login ...the language is in Dutch but I'm here In the uk
Community Legend
524 Views
3 replies
0 likes
Someone keeps playing my music because they stole my password to my Facebook. I've already reset my password there. Can you please sign me out and require the password?
Someone keeps playing my music because they stole my password to my Facebook. I've already reset my password there. Can you please sign me out and require the password?
Community Legend
946 Views
3 replies
0 likes
almotst a year ago I had bought Spotify Premium and listened to it for about 2-3 months. I then decided to cancle my subscription to save money and because I wasn't listening to spotify anymore. I had thought I canceled it but, to my surprise, it did...
almotst a year ago I had bought Spotify Premium and listened to it for about 2-3 months. I then decided to cancle my subscription to save money and because I wasn't listening to spotify anymore. I ha...
Community Legend
308 Views
1 replies
0 likes
Hey, I just found my credit card got monthly charged for spotify, and I think I don't have premium account or anything I could pay to spotify. Can someone help me with this and can I get the refund? Thanks.
Hey, I just found my credit card got monthly charged for spotify, and I think I don't have premium account or anything I could pay to spotify. Can someone help me with this and can I get the ref...
Community Legend
473 Views
3 replies
0 likes
Hey there,I have been using spotify Premium for a while and always payed it with my german credit card. However, there was some issue with the card so now i had to renew my subcription and enter the payment details again.The problem is that now it te...
Hey there, I have been using spotify Premium for a while and always payed it with my german credit card. However, there was some issue with the card so now i had to renew my subcription and enter ...
Community Legend
467 Views
3 replies
0 likes
Only use android to log in to my Spotify account. Won't accept my login details. If I choose password re set it let's me re set password ok and gives hyperlink to get straight into spotify. But when I close it down and then try to get in via spotify ...
Only use android to log in to my Spotify account. Won't accept my login details. If I choose password re set it let's me re set password ok and gives hyperlink to get straight into spotify. But when ...
Community Legend
290 Views
1 replies
0 likes
Im interested in signing up for the Spotify student discount, however, my current .edu email may change as I'm planning on transferring. So my question is, can I change my student email after I’ve signed up for the student discount? Thanks for the he...
Im interested in signing up for the Spotify student discount, however, my current .edu email may change as I'm planning on transferring. So my question is, can I change my student email after I’...
Community Legend
6238 Views
1 replies
0 likes
I'm trying to purchase a gift card, but I can't figure out what format to use for the delivery date. I tried MM/DD/YYYY as it shows in the example, but it returns Invalid Format. That's the same response I get for any format I try. Can someone help??...
I'm trying to purchase a gift card, but I can't figure out what format to use for the delivery date. I tried MM/DD/YYYY as it shows in the example, but it returns Invalid Format. That's t...
Spotify Legend
357 Views
1 replies
0 likes
Hi, I still get the error message "Spotify has been paused because your account is being used somewhere else." after reseting my password and logging out of all devices twice. It's happening quite randomly. Sometimes after listening for 30 minutes, b...
Hi, I still get the error message "Spotify has been paused because your account is being used somewhere else." after reseting my password and logging out of all devices twice. ...
Casual Listener
376 Views
3 replies
0 likes
Hi. I'm sending this message from a free account I created because I've forgotten the password to my premium account so can't login. I've tried the password reset several times but I'm getting no email. Can anyone advise on how I can get my premium a...
Hi. I'm sending this message from a free account I created because I've forgotten the password to my premium account so can't login. I've tried the password reset several times but I'm getting no ema...
Not applicable
522 Views
3 replies
0 likes
Hello everyone, i hope someone can help me with my premium subscription, they notify to me a missing payment, but i have payed 2 days ago with paypal but spotify continue to say the payment is missing i don't know who i have to contact for resolving ...
Hello everyone, i hope someone can help me with my premium subscription, they notify to me a missing payment, but i have payed 2 days ago with paypal but spotify continue to say the payment is ...
Casual Listener
350 Views
2 replies
0 likes
I was just wondering if there was any possibility to split the bill in half. Me and my brother both use spotify premium, and i just found out about spotify family recently. So is it possible to split the bill?
I was just wondering if there was any possibility to split the bill in half. Me and my brother both use spotify premium, and i just found out about spotify family recently. So is it possible to split...
Community Legend
5393 Views
1 replies
0 likes
I accidentally upgraded to premium then after realising imeidiatly canceled the re-occurring payment but it does not refund I would like to know if could get a refund. ?
I accidentally upgraded to premium then after realising imeidiatly canceled the re-occurring payment but it does not refund I would like to know if could get a refund. ?
Community Legend
328 Views
1 replies
0 likes
My monthly payment for my subscription has always been charged from my credit card. This happens near the end of the month.I wonder whether this is an advance payment or not.I want to know since I recently changed my subscription for premium to famil...
My monthly payment for my subscription has always been charged from my credit card. This happens near the end of the month. I wonder whether this is an advance payment or not. I want to know since ...
Community Legend
7994 Views
3 replies
0 likes
Hello, I'm living in the Netherlands and I do have an working Family Account. I'm trying to create a new free account for my daughter wich i can merge with my family account after a trail periode.After filling in the form i get a message : Spotify is...
Hello, I'm living in the Netherlands and I do have an working Family Account. I'm trying to create a new free account for my daughter wich i can merge with my family account after a...
Community Legend
1110 Views
1 replies
0 likes
I want tô become premium, but everytime I enter my CPF, it says it's invalid. What can I do? This is very upseting.
I want tô become premium, but everytime I enter my CPF, it says it's invalid. What can I do? This is very upseting.
Community Legend
462 Views
4 replies
0 likes
Hi, the idea is to get same free trial as single users normally can do. What will happen if I start free 30 days trial and immediately after that subscribe to family plan and invite my wife? Would it charge me immediately or it would allow free trial...
Hi, the idea is to get same free trial as single users normally can do. What will happen if I start free 30 days trial and immediately after that subscribe to family plan and invite my wife?...
Community Legend
6514 Views
1 replies
0 likes
When I search for a user in spotify, his name comes up and I can see all his playlists and so on, but sometimes when i write his username in the searchbar he doesnt show up for months. It says "No results found for user.name" And then after a month I...
When I search for a user in spotify, his name comes up and I can see all his playlists and so on, but sometimes when i write his username in the searchbar he doesnt show up for months. It says "No re...
Community Legend
286 Views
1 replies
0 likes
Is there anyway to download "specific" songs in my playlist for offline use? Like the songs I listen to mainly are at the bottom but I run out of space on my phone, before it gets to them..
Is there anyway to download "specific" songs in my playlist for offline use? Like the songs I listen to mainly are at the bottom but I run out of space on my phone, before it gets to them..
Community Legend
515 Views
1 replies
0 likes
