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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I have been billed twice on 3/2/16 for a single premium account. What do I need to do to fix this problem.
Hello, I wasn't able to log in this morning on my premium account on my ipod. Usually at night i turn off my device, turn it on in the morning and it is always connected. This morning it turned on normally as usual, but for some reasons it stopped pl...
Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.I've tried:- using multiple credit cards with the correct country- using paypal Still getting this issue:Oo...
So i just bought a premium account and my songs that are flagged for listinging to 5 times before the upgrade are still not listenable telling me to buy or upgrade.how do i fix this?thx
I have a family plan with myself and one other member. Now I want to downgrade back to the regular subscription and get rid of the family subscirption.How do I do this?
Hi!I have problems to suscribeSuddenly I recieved a mail, saying that you cant charge this month and they had have to cancel my subscription.I dont know why, my credit card is available and had enough money to pay, I tried with two different cards an...
I tried to subscribe to Premium Student but when I tried to sign up it gave me an error saying that something went wrong. So I tried again and I got the same error so I gave up at that point. However, my account was charged twice so I assumed that th...
I canceled my 3 month subscription in the middle of January so that i would no longer be charged for the Premium service since i no longer use the app very much and would be happy with the free service. Today, i was charged for the subscription renew...
I have the money in my account, my card isn't declined , but it won't process the payment it keeps saying there is something wrong with my card and there isn't
Hi, few days ago I cancelled my suscription, but you have executed the payment yesterday anyway. Could you please review my unsuscription process. Despite your many steps to apply my decision, I am sure I arrived to you confirmation page of Unsuscrip...
I originally had my first spotify account. I broke my phone with the login info for that account. I could not remember my login information, so I created a new account. I am still being charged for the old account I can no longer access. How can I re...
Hello all, I have been using Spotify Unlimited (5UKP per month) for several years now, but recently I've had pop-ups saying that my card details are due to expire and need to be changed. When I click the link I am redirected to my account page in the...
As the title says. When i try to change to change the device password i get an unspecified error. I have tried several times now. I do the following: 1. I request the set device password email2. Click link in email3. write password twice and click se...
hi,I would like to install Premium just for 30days but i don't know why i have already payed 9.99€.I would like to give back my money and unistall Premium, how can I do?Thanks
I bought a Vodafone bundle which gives me spotify free for 24 months, however I went on my spotify today and it's telling me I need to get the premium. I don't understand what's wrong since its been working fine until today and I've tried logging out...
Hi, I had a spotify account a while ago and when I tried to revive it, I could no longer login. When I try resetting my password, spotify suggests I should change the password in Facebook. When I try to login with facebook, it says I do not have a sp...
I guess my question is clear:I want to quit Spotify Premium and it says on my account info, that it will book money from my Visa at the end of the month again. So: If I quit now, will I have Premium until this date or is it gone the moment I click se...
Hello, I'm from Portugal but I am currently in Angola and I lost access to Spotify because I've been more than 14 days out of Portugal now. When I enter in https://play.spotify.com/ it says that if I have an account in another part of the world I can...
Hi, I accidentally subscribed a 7-Day Free Premium Version of Spotify. Should I cancel this subscription when I don't want to pay money for that ? Thanks in advanceMaxi
Hey Everyone,a few months ago I had Spotify being payed directly from my bankaccount using "klarna".When my Income interval changed Klarna was not able to pull the money from my Bank account and the Account was changed back to free.All ok to this poi...