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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 334678 Views
  • 890 replies
  • 105 likes
  • Account
  • 334678 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147691 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147691 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 85995 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 85995 Views
  • 68 replies
  • 9 likes

Student Discount isn't giving me the premium access

I went through the verification process, got accepted even though I had to do manual verification and was even charged $4.99 already. However when I use my spotify it is still the free version. Please help me!

  • Newbie
  • I went through the verification process, got accepted even though I had to do manual verification and was even charged $4.99 already. However when I use my spotify it is still the free version. &nbs...
  • 119 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 119 Views
  • 0 replies
  • 0 likes

Solved!! problem logging in with a ipod 2gen (iOS 4.2) and old spotify app

Hi guys!I've found an old ipod 2gen in my house and i want to use it like an unlimited song library connected to my sound system.I've installed the spotify app (of course not the last one, but the one that the apple store suggested me), and after the...

stuck here
  • Regular
  • Hi guys! I've found an old ipod 2gen in my house and i want to use it like an unlimited song library connected to my sound system. I've installed the spotify app (of course not the last one, but th...
  • Carmines
  • Casual Listener
  • 1030 Views
  • 8 replies
  • 0 likes
  • Login
    Other
  • 1030 Views
  • 8 replies
  • 0 likes

Lost all songs after changing credit card

I changed my payment details and logged back in and all my songs I've saved for months are gone. The account is totally wiped and all songs gone. I've logged back in twice through username and also through Facebook and neither work. How can I contact...

  • Visitor
  • I changed my payment details and logged back in and all my songs I've saved for months are gone. The account is totally wiped and all songs gone. I've logged back in twice through username and also t...
  • user-removed
  • Not applicable
  • 345 Views
  • 3 replies
  • 0 likes
  • Other
  • 345 Views
  • 3 replies
  • 0 likes

account problem

hey, i purchased spotify premium in desember because of an offer i got, that said i would get 3 months for 99kroner, if i joined now, and i did, but you still charge me for money? why is that?

  • Newbie
  • hey, i purchased spotify premium in desember because of an offer i got, that said i would get 3 months for 99kroner, if i joined now, and i did, but you still charge me for money? why is that? 
  • user-removed
  • Not applicable
  • 93 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 93 Views
  • 1 replies
  • 0 likes

how do I get a refund!!!!!

So I went to get a 1 month subscription. 9.99 and they charged me for a year subscription 135.46. I can't afford that right now!! I need a refund. ASAP.

  • Newbie
  • So I went to get a 1 month subscription. 9.99 and they charged me for a year subscription 135.46. I can't afford that right now!! I need a refund. ASAP.
  • user-removed
  • Not applicable
  • 85 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 85 Views
  • 1 replies
  • 0 likes

I need a refund!/solution to having what i paid for.

on 02/08/16. I was trying to get a student premium subscription for my Son, I'd entered my payment info, but before finish the aplication the site got closed and i couldn't complete it! So now I have been charged for the premium anyway. BUT I HAVEN'T...

  • Newbie
  • on 02/08/16. I was trying to get a student premium subscription for my Son, I'd entered my payment info, but before finish the aplication the site got closed and i couldn't complete it! So now I have...
  • user-removed
  • Not applicable
  • 137 Views
  • 1 replies
  • 0 likes
  • Premium
  • 137 Views
  • 1 replies
  • 0 likes

Solved!! Someone hacked my password!

Spotify won't even let me change my password! So I'm completely unsafe right now. I want my money back.

  • Casual Listener
  • Spotify won't even let me change my password! So I'm completely unsafe right now. I want my money back.
  • kbrooksc
  • Community Legend
  • 199 Views
  • 3 replies
  • 0 likes
  • Login
  • 199 Views
  • 3 replies
  • 0 likes

I am a student with a premium account. I want switch to a student premium account.

Can I switch with just the click of a button? Is there anything I have to do so I'm not paying for both the student premium and the normal premium account I already have.

  • Newbie
  • Can I switch with just the click of a button? Is there anything I have to do so I'm not paying for both the student premium and the normal premium account I already have.
  • kbrooksc
  • Community Legend
  • 123 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 123 Views
  • 1 replies
  • 0 likes

Problems with payments

Hi guys.I created an Spotify account and wanted to try spotify premium. And there is a problem. I can;t pay with my paypal account neither with my credit card.I choose paypal I logged in, confirmed payment and then it automatically took my to spotify...

  • Newbie
  • Hi guys. I created an Spotify account and wanted to try spotify premium. And there is a problem. I can;t pay with my paypal account neither with my credit card.I choose paypal I logged in, conf...
  • kbrooksc
  • Community Legend
  • 110 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 110 Views
  • 1 replies
  • 0 likes

I have to pay twice for spotify?

I have Spotify premium and on the page it says i have to pay 9,99 on the 28th of february. Although, when I check my bank account, it says that Spotify will 'take' money from me on the 12th of february? So I have to pay twice in one month?I only have...

  • Newbie
  • I have Spotify premium and on the page it says i have to pay 9,99 on the 28th of february.   Although, when I check my bank account, it says that Spotify will 'take' money from me on the 12th ...
  • kbrooksc
  • Community Legend
  • 104 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 104 Views
  • 1 replies
  • 0 likes

Missing account

I got a new phone and I can't access my premium account. I suspect I may have 2 accounts but have no idea what the username, or password is for the one that is premium. I've done everything suggested to fix the issue with no luck. Also Spotify custom...

  • Visitor
  • I got a new phone and I can't access my premium account. I suspect I may have 2 accounts but have no idea what the username, or password is for the one that is premium. I've done everything suggested...
  • kbrooksc
  • Community Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • Premium
  • 129 Views
  • 1 replies
  • 0 likes

Double premium subscription gift card + app store

Last Christmas my son gave me a 3 months Spotify subscription using a gift card, which I redeemed on Dec 25. That gave me Spotify premium until 25/03/2016. 2 days later I must have inadvertently activated an automatic subscription through the iOS app...

  • Newbie
  • Last Christmas my son gave me a 3 months Spotify subscription using a gift card, which I redeemed on Dec 25. That gave me Spotify premium until 25/03/2016.   2 days later I must have inadverte...
  • kbrooksc
  • Community Legend
  • 134 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 134 Views
  • 1 replies
  • 0 likes

Can't connect my main account to Facebook

Hey guys!I have this weird issue with my Spotify account.It looks like I have two active accounts on Spotify, one linked with my e-mail address and the other one linked with my Facebook account.I don't know what's going on. I tried to log in with my ...

  • Newbie
  • Hey guys! I have this weird issue with my Spotify account. It looks like I have two active accounts on Spotify, one linked with my e-mail address and the other one linked with my Facebook account. ...
  • kbrooksc
  • Community Legend
  • 120 Views
  • 1 replies
  • 0 likes
  • Account
  • 120 Views
  • 1 replies
  • 0 likes

Solved!! Deletion of spotify account

Hello, Since I do not use a certain account anymore, I'd like to delete my Spotify account. I wanted to use the contact form on the website to contact Spotify about this, but the form did not work. I sent them a message that I was unable to use the f...

  • Visitor
  • Hello,   Since I do not use a certain account anymore, I'd like to delete my Spotify account. I wanted to use the contact form on the website to contact Spotify about this, but the form did no...
  • user-removed
  • Not applicable
  • 384 Views
  • 2 replies
  • 0 likes
  • Account
  • 384 Views
  • 2 replies
  • 0 likes

Spotify Customer Service

How do I contact SpotifyCustomer Service by telephone? I can't find a working number anywhere.

  • Casual Listener
  • How do I contact SpotifyCustomer Service by telephone? I can't find a working number anywhere.
  • KatesHere
  • Community Legend
  • 234 Views
  • 3 replies
  • 0 likes
  • Account
  • 234 Views
  • 3 replies
  • 0 likes

"Premium Paused"

I have been using spotify, without issue, for ages. Today it says "Premium Paused." There is 100% no issues with my payment method. I see many other have had this issue but I have not found a solution. Please pass on any advice. It sure would be nice...

  • Newbie
  •   I have been using spotify, without issue, for ages. Today it says "Premium Paused." There is 100% no issues with my payment method.  I see many other have had this issue but I have not ...
  • KatesHere
  • Community Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 140 Views
  • 1 replies
  • 0 likes

If i cancel my subscription for this month will they still charge me?

I just canceled my subscription today and my account says i have premium till this thursday, when my time is up do they still charge me or since i cancled it they dont?

  • Newbie
  • I just canceled my subscription today and my account says i have premium till this thursday, when my time is up do they still charge me or since i cancled it they dont?
  • KatesHere
  • Community Legend
  • 94 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 94 Views
  • 1 replies
  • 0 likes

Seems to have a problem in setting password for a device

I dont know what and why this is happening, but I want to put a password when im entering in a device. My account is link to facebook, is that a problem? Do I need to create a new one? Please fix it! :'( Here's an picture of it

Untitled.png
  • Newbie
  • I dont know what and why this is happening, but I want to put a password when im entering in a device. My account is link to facebook, is that a problem? Do I need to create a new one? Please fix it!...
  • KatesHere
  • Community Legend
  • 123 Views
  • 1 replies
  • 0 likes
  • Account
  • 123 Views
  • 1 replies
  • 0 likes

Being charged without a subscription

Today i looked at my bank account and saw a unknown withdrawal from it. It seemed to be from spotify while i never gave them rights to take money from my bank account. I once took the free month and immediately removed my subscription. Why is spotify...

  • Newbie
  • Today i looked at my bank account and saw a unknown withdrawal from it. It seemed to be from spotify while i never gave them rights to take money from my bank account.   I once took the free m...
  • Largearge1
  • Newbie
  • 184 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 184 Views
  • 2 replies
  • 0 likes

Deleted favourite playlist

Hi! I've just deleted all my songs from "Your music" section by mistake, is there any way to recover it? Thanks in advance.

  • Casual Listener
  • Hi! I've just deleted all my songs from "Your music" section by mistake, is there any way to recover it? Thanks in advance.
  • tobiahao
  • Casual Listener
  • 134 Views
  • 2 replies
  • 0 likes
  • Account
  • 134 Views
  • 2 replies
  • 0 likes