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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Loneliest_Cabin
  • Community Manager
  • 277718 Views
  • 822 replies
  • 84 likes
  • Account
  • 277718 Views
  • 822 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1132687 Views
  • 118 replies
  • 107 likes
  • Account
  • 1132687 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 74891 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 74891 Views
  • 63 replies
  • 8 likes

Music synced on more than 3 devices error message xperia z3

I have the xperia z3 and I'm constantly having to re-download all my music because it says I have it synced to more than 3 devices, but I don't. I only use it on my phone and can't seem to figure it out. I've tried completely deleting Spotify and rei...

  • Casual Listener
  • I have the xperia z3 and I'm constantly having to re-download all my music because it says I have it synced to more than 3 devices, but I don't. I only use it on my phone and can't seem to figure it ...
  • user-removed
  • Not applicable
  • 445 Views
  • 6 replies
  • 0 likes
  • Premium
  • 445 Views
  • 6 replies
  • 0 likes

Solved!! Can't change email or password

My account has an email to which i no longer have access to, so i can't reset the password and the only way i'm able to log in is through facebook, but i really need to change the contact email.

  • Casual Listener
  • My account has an email to which i no longer have access to, so i can't reset the password and the only way i'm able to log in is through facebook, but i really need to change the contact email.
  • ricardoiguaranr
  • Casual Listener
  • 165 Views
  • 2 replies
  • 0 likes
  • Account
  • 165 Views
  • 2 replies
  • 0 likes

Im paying for Spotify every month but can't access my music

I'm locked out of my Facebook account! I had to start a new Facebook account. I am paying for Spotify every month but can't access it on my new account due to not being able to merge Facebook accounts.

  • Newbie
  • I'm locked out of my Facebook account! I had to start a new Facebook account. I am paying for Spotify every month but can't access it on my new account due to not being able to merge Facebook account...
  • 1170860687
  • Newbie
  • 89 Views
  • 1 replies
  • 0 likes
  • Account
  • 89 Views
  • 1 replies
  • 0 likes

Please help! I cannot log into my premium account

Hello, I am a spotify premium user and for the past 2 days I have tried all sorts of different things to resolve my issue. On the website, it lets me log into my account 'username: hespro'. But then when I try to log in on my iphone it says Username ...

  • Newbie
  • Hello, I am a spotify premium user and for the past 2 days I have tried all sorts of different things to resolve my issue. On the website, it lets me log into my account 'username: hespro'. But then ...
  • KatesHere
  • Community Legend
  • 98 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 98 Views
  • 1 replies
  • 0 likes

subscription issue

i have recently made a payment for a premium student account on the 9th of jan, 2016. I was charged $4.99 but i'm not able to access the premium feature on my spotify account.Can someone please help me with this

  • Newbie
  • i have recently made a payment for a premium student account on the 9th of jan, 2016. I was charged $4.99 but i'm not able to access the premium feature on my spotify account. Can someone please hel...
  • KatesHere
  • Community Legend
  • 87 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 87 Views
  • 1 replies
  • 0 likes

Switching Accounts to another phone

I am a premium subscriber but when I swithced phones and downloaded Spotify, it didnt' give me my old songs or the premium package.Know how to downlowd an account with with the premium package?

  • Casual Listener
  • I am a premium subscriber but when I swithced phones and downloaded Spotify, it didnt' give me my old songs or the premium package. Know how to downlowd an account with with the premium package?
  • dmccabe5129
  • Casual Listener
  • 68 Views
  • 3 replies
  • 0 likes
  • Premium
  • 68 Views
  • 3 replies
  • 0 likes

My Premium Account

I used a gifrt card and paid for Premium on the 26th of December, and yesterday it told me to upgrade to Premium and all my music now has go be played online. I have emailed y'all several times and have not gotten any responses. DO I NEED TO CONTACT ...

  • Newbie
  • I used a gifrt card and paid for Premium on the 26th of December, and yesterday it told me to upgrade to Premium and all my music now has go be played online. I have emailed y'all several times and h...
  • Ieoutlaw1
  • Newbie
  • 63 Views
  • 1 replies
  • 0 likes
  • Account
  • 63 Views
  • 1 replies
  • 0 likes

Can only log in via facebook and all playlists are gone

So just now when I was about to listen to some music on my computer(on the web player), I noticed I was logged out, nothing special, I though. It's not that weid. Just tried to log in again but it said wrong username or password, tried rewriting my l...

  • Casual Listener
  • So just now when I was about to listen to some music on my computer(on the web player), I noticed I was logged out, nothing special, I though. It's not that weid. Just tried to log in again but it sa...
  • gnovella16
  • Roadie
  • 95 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 95 Views
  • 1 replies
  • 0 likes

Free month

I am surpose to get a free month. But was cut off.

  • Newbie
  • I am surpose to get a free month. But was cut off.
  • OviiiOne
  • Community Legend
  • 112 Views
  • 1 replies
  • 0 likes
  • Free
  • 112 Views
  • 1 replies
  • 0 likes

Problemas para entrar a mi spotify logeando mi facebook

Hola! El dia de hoy ya no pude acceder a mi spotify logeando con mi facebook, estoy al corriente con mis pagos. Me dice que no puede entrar porque mi clave y password son incorrectos. sin embargo entro a mi facebook con las mismas claves y password d...

  • Newbie
  • Hola! El dia de hoy ya no pude acceder a mi spotify logeando con mi facebook, estoy al corriente con mis pagos. Me dice que no puede entrar porque mi clave y password son incorrectos. sin embargo ent...
  • sebastiankreuz
  • Spotify Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • Login
  • 149 Views
  • 1 replies
  • 0 likes

Spotify support lost all My Music during a transfer from one account to another

Hello everyone, Here is the problem I am encountering :My first Spotify Premium account was created via Facebook and I wanted to create a new account via my e-mail address with no connection to Facebook. I thus created this new account and wanted to ...

  • Newbie
  • Hello everyone,   Here is the problem I am encountering : My first Spotify Premium account was created via Facebook and I wanted to create a new account via my e-mail address with no connecti...
  • gnovella16
  • Roadie
  • 130 Views
  • 1 replies
  • 0 likes
  • Account
  • 130 Views
  • 1 replies
  • 0 likes

Ayuda

Hola, tengo premium, y la música en la micro sd, pero la sacaron por accidente y se borro toda la música, pero en los detalles de la aplicación si me sale aún con 7gb, pero al abrir Spotify aparece como ninguna descargada.

  • Newbie
  • Hola, tengo premium, y la música en la micro sd, pero la sacaron por accidente y se borro toda la música, pero en los detalles de la aplicación si me sale aún con 7gb, pero al abrir Spotify aparece c...
  • sebastiankreuz
  • Spotify Legend
  • 135 Views
  • 1 replies
  • 0 likes
  • Premium
  • 135 Views
  • 1 replies
  • 0 likes

Redeem-code for a Premium-gift won't work

I recieved a mail about a gift for Premium to others, I paid and all that, got a code so the person could get Premium but we only get the message about the code being invalid.. What's wrong? I want this to work seens we're both active on Spotify each...

  • Regular
  • I recieved a mail about a gift for Premium to others, I paid and all that, got a code so the person could get Premium but we only get the message about the code being invalid.. What's wrong? I want t...
  • tytjepelk
  • Regular
  • 497 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 497 Views
  • 7 replies
  • 0 likes

USAccount but visiting Canada - want to upgrade to Family

So I have a US account, but I'm visiting Canada and want to upgrade my premuim account to include my kids and because my location is in Canada, it won't let me.,.,.. where Family isn't offered to Canadian users... help.... ugh

  • Casual Listener
  • So I have a US account, but I'm visiting Canada and want to upgrade my premuim account to include my kids and because my location is in Canada, it won't let me.,.,.. where Family isn't offered to Can...
  • kissmychinny
  • Casual Listener
  • 170 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 170 Views
  • 2 replies
  • 0 likes

PlayStation, Facebook and Spotify Problem

First time I registered in Spotify, I did it with an email and username. After years without using that account, I registered another one with facebook. The problem is... Now I have two accounts with the same email. That is not a problem but I've sta...

  • Visitor
  • First time I registered in Spotify, I did it with an email and username. After years without using that account, I registered another one with facebook. The problem is... Now I have two accounts with...
  • gnovella16
  • Roadie
  • 220 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 220 Views
  • 1 replies
  • 0 likes

Problem Loggin with Facebook account

I've a premium account associated with my facebook account. When I click to login with facebook in the windows app the browser open the facebook login windows and close, but in the app nothing happens. I went to my facebook account and removed the ap...

  • Newbie
  • I've a premium account associated with my facebook account.   When I click to login with facebook in the windows app the browser open the facebook login windows and close, but in the app nothi...
  • gnovella16
  • Roadie
  • 139 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 139 Views
  • 1 replies
  • 0 likes

Playlists

I've been paying for Spotify for over a year.. And for the entire time I can never figure out how to get my playlists to play consecutively.. I have to play 1 song then go back to phone to play another and so on.. How do I get the playlists to flow w...

  • Casual Listener
  • I've been paying for Spotify for over a year.. And for the entire time I can never figure out how to get my playlists to play consecutively.. I have to play 1 song then go back to phone to play anoth...
  • gnovella16
  • Roadie
  • 100 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 100 Views
  • 1 replies
  • 0 likes

Impossible to login using Android application

Hi, when I try to login using Android application, it say me that it is impossible to registrate because already exist another user with my username. But i'm trying to login not to register.What i have to do to solve my problem?

  • Newbie
  • Hi, when I try to login using Android application, it say me that it is impossible to registrate because already exist another user with my username. But i'm trying to login not to register. What i ...
  • gnovella16
  • Roadie
  • 95 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 95 Views
  • 1 replies
  • 0 likes

Solved!! Spotify and Vodafone promo issue

Hi SpotifyI have unsubscribed from Spotify Premium - as in cancelled my credit card payments. Doesn't run out until 20/1/16 and I have gone through and signed into Spotify using the Vodafone link - my Vodafone says I've been subscribed since 3/1 or s...

  • Newbie
  • Hi Spotify I have unsubscribed from Spotify Premium - as in cancelled my credit card payments. Doesn't run out until 20/1/16 and I have gone through and signed into Spotify using the Vodafone link -...
  • sebastiankreuz
  • Spotify Legend
  • 391 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 391 Views
  • 1 replies
  • 0 likes

My account was hacked, email & PW changed

Does spotify have a phone # where I can contact them? I only see an online contact form but a response is being sent to the culprits email address.

  • Newbie
  • Does spotify have a phone # where I can contact them? I only see an online contact form but a response is being sent to the culprits email address. 
  • user-removed
  • Not applicable
  • 144 Views
  • 3 replies
  • 0 likes
  • Account
  • 144 Views
  • 3 replies
  • 0 likes